--- title: '(Part-Time Contract) Community and Member Advocacy Manager at Virta Health' canonical: 'https://feeny.ai/job/part-time-contract-community-and-member-advocacy-manager-virta-health-remote-807afvrswf8w' type: 'job' last_seen: '2026-09-10' --- # (Part-Time Contract) Community and Member Advocacy Manager at Virta Health - **Company:** Virta Health - **Location:** Remote - **Employment:** contract - **Work type:** remote - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/virtahealth/33f8a879-8e28-4292-9dbe-7b1f9598ca0c ## Job description Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people. We're looking for a part-time contract Community and Member Advocacy Manager to help grow Virta's member engagement through a few key projects. This role is ideal for someone who genuinely enjoys building relationships, bringing people together, and creating meaningful experiences that strengthen our Virta member community. You'll work directly with members and member ambassadors to coordinate local events, support community-building efforts on social media, and help transform participating members into long-term Virta advocates. Throughout the process, you will also help identify compelling member stories that can support the communications and marketing teams. This is a highly collaborative role for someone who is energized by connecting with people and thrives in a fast-moving environment. Contract Details - Hours: 20 hours/week - Length: 12 weeks - Rate: $45-50/hr ## Responsibilities As part of the communications team, you’ll support three main initiatives, through a 12-week sprint, with a laser focus on growing our Virta member community. Member Meet-up Program Our Member Meet-Up Program is a new program we’re building to encourage peer-to-peer support and to help our members connect with one another in meaningful ways - from coffee shop convos, to park walks, to recipe swaps. You will help manage the day-to-day operations of the program, and work directly with Virta members to help plan and execute local meet-ups for the next meet-up cycle. This process includes: - Help recruit, onboard, and support Virta members who want to organize a local meet-up. - Coordinate outreach campaigns, event communications, RSVP management, and follow-up. - Maintain organized documentation, program trackers, event calendars, waivers, and contact lists. - Serve as a primary point of contact for highly engaged members. - Continuously evaluate the program and recommend improvements that increase efficiency, member participation, and scalability. Member Community Management We have a growing online community which has become a go-to place for members to seek support, information, and inspiration throughout their Virta journey. In this role, you will help build authentic relationships with our community through ongoing communication and support across Virta’s social platforms. - Monitor comments and direct messages across Virta’s social channels (Facebook, Instagram, LinkedIn, X, Threads, YouTube, and TikTok). - Respond to member questions and conversations in a warm, thoughtful, and on-brand voice. - Escalate member support issues using Virta’s community care process. - Track social care cases and ensure they are resolved. - Share recurring member feedback, questions, and trends with the Communications and Member teams. - Follow community guidelines and privacy standards, moving conversations to private support channels when needed. Member Stories & Advocacy Virta’s member stories and testimonials are one of our most powerful growth engines. They build trust with prospective members, inspire current ones, and strengthen client partnerships through real-world proof of outcomes. You will focus on sourcing, organizing, and managing Virta member stories that are gathered while supporting the Member Meet-Up Program and Member Community Management projects, and support multiple, internal Virta teams by providing member stories for their initiatives. - Identify members with compelling health journeys who may be a fit for Virta’s ongoing marketing initiatives. - Coordinate outreach, storytelling intake, marketing waivers, and approvals directly with members. - Help maintain an internal, searchable library of member stories and testimonial assets. - Track member permissions, waivers, story status, and approved usage across internal Virta teams. - Proactively follow up with promising member advocates and help nurture long-term relationships beyond a single campaign or story request. Contract Deliverables - Activate 15 new Virta Ambassadors and launch Virta Member Meet-ups in 10 new priority markets - Increase meaningful community engagement (comments, replies, and conversations) by supporting timely, thoughtful interactions across channels - Identify and activate ~25+ new members for cross-channel initiatives (e.g. PR stories, conferences/events, and marketing collateral) Must-Haves - 3-5 years experience coordinating community programs, ambassador programs, customer events - Experience working directly with customers or members in a relationship-focused role - Experience supporting marketing campaigns or collecting customer testimonials - Passion for health, wellness, and helping people build meaningful connections - Experience with social media community management or customer care platforms such as Sprout Social, program management applications, including Google Suite, and tracking/GEO monitoring tools like Amplitude or Ahrefs. - Comfort navigating sensitive health-related conversations with empathy and good judgment - Demonstrates a proactive use of AI tools to improve individual output and efficiency. For more information about AI usage in our hiring process, see[Virta's AI Interview Resources](https://www.virtahealth.com/careers/ai-interview-resources) page. Values-driven culture Virta’s company values drive our culture, so you’ll do well if: - You put people first and take care of yourself, your peers, and our patients equally - You have a strong sense of ownership and take initiative while empowering others to do the same - You prioritize positive impact over busy work - You have no ego and understand that everyone has something to bring to the table regardless of experience - You appreciate transparency and promote trust and empowerment through open access of information - You are evidence-based and prioritize data and science over seniority or dogma - You take risks and rapidly iterate Is this role not quite what you're looking for? [Join our Talent Community](https://jobs.ashbyhq.com/virtahealth/form/talent-community-form) and [follow us on Linkedin](https://www.linkedin.com/company/virta-health) to stay connected! Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is an expected hourly rate of $45-50/hour. As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided. As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. Clinical roles: We currently do not hire in the following states: AK, HI, RI Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI. Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at https://www.ashbyhq.com/resources/terms-ai-features #LI-remote ## About Virta Health ## Company Overview - **One-liner**: Virta Health provides a clinically-proven, technology-enabled nutrition program to reverse type 2 diabetes, prediabetes, and obesity without medications or surgery. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA (with an office in Denver, Colorado) - **Founded**: 2014 - **Founders**: Sami Inkinen (CEO & Co-Founder) ## Core Business - **Primary industry**: Healthcare / Digital Health / Chronic Disease Management - **Target customers**: B2B2C — partners with health plans, employers, and government entities to offer the program to their members/employees; also serves patients directly. - **Mission/purpose**: To reverse the health epidemic of diabetes and obesity by addressing root causes through a science-backed, personalized nutrition-first approach. ## Products & Services - **Virta Treatment Program**: A continuous, remote care model combining personalized nutrition coaching, physician oversight, and behavioral support. The program uses AI and machine learning to provide real-time interventions and clinical guidance, helping members reduce or eliminate diabetes medications while improving blood sugar and achieving sustainable weight loss. ## Market Standing - **Valuation**: Not publicly disclosed (last reported Series E round in 2022). - **Key Metric**: Total funding of approximately $350M+ (from Series A through E); annual revenue is not publicly disclosed. - **Notable Investors/Partners**: Investors include Founders Fund, Obvious Ventures, and others. Partners include major health plans and employers across the U.S. - **Growth Signals**: Virta reports covering "hundreds of thousands" of U.S. lives. The company has been recognized as one of Inc.’s Best Workplaces (2025) and as one of the World’s Top HealthTech Companies (2025). In clinical trials, 94% of patients reduced or eliminated insulin use, and weight loss exceeded FDA benchmarks by nearly 150%. ## Competitive Advantages - **Proprietary clinical evidence**: Landmark clinical trial — the largest type 2 diabetes reversal study — providing strong proof of efficacy. - **Outcome-based risk model**: Virta puts 100% of its fees at risk based on clinical and financial outcomes, aligning incentives with partner organizations. - **Technology + human touch**: Combines a data-driven, AI-powered platform with a dedicated team of physicians, health coaches, and behavioral experts for continuous, personalized care. - **Nutrition-first approach**: Offers a powerful complement and alternative to weight-loss medications (GLP-1s), addressing root causes rather than just symptoms. ## Strategic Focus - **Scaling partnerships**: Expanding reach with health plans, employers, and government entities to cover more lives. - **Deepening clinical impact**: Continuing to publish research and refine the program for type 2 diabetes, prediabetes, and obesity. - **Platform innovation**: Leveraging machine learning and data science to enhance real-time interventions and personalize the patient journey. ## Why Work Here - **Mission-driven culture**: Employees are united by the goal of reversing chronic disease at scale. The company’s #1 priority is providing unparalleled care for patients. - **Values**: Data-driven and scientific decision-making, trust and empowerment through open access to information, a focus on impact over busy work, and a commitment to continuous learning. - **Work environment**: Hybrid model with offices in San Francisco (Financial District) and Denver (RiNo neighborhood). Flexible time off, 16 weeks paid parental leave, a 4-week paid sabbatical after 5 years, and a learning & development stipend. - **Compensation & benefits**: Competitive equity program, 401(k) with employer match, fully subsidized medical/dental/vision for employees and one family member/friend, fertility benefits, and annual work-from-home and internet stipends. - **Recognition**: Certified as a Great Place to Work (94% of employees say it’s a great place to work, vs. 57% at a typical U.S. company). Named to Fortune’s Best Workplaces in Health Care and Best Workplaces in the Bay Area lists. - **Engineering & science focus**: The team is a blend of engineers, physicians, data scientists, and health coaches, with a strong emphasis on evidence and innovation. ## Sources 1. [Virta Health Careers Page](https://www.virtahealth.com/careers) 2. [Virta Health About Page](https://www.virtahealth.com/about) 3. [Virta Health Homepage](https://www.virtahealth.com/) 4. [Great Place to Work Profile](https://www.greatplacetowork.com/certified-company/7037189) 5. 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