--- title: 'Partner Account Manager at CallRail' canonical: 'https://feeny.ai/job/partner-account-manager-callrail-atlanta-95b851smtw13' type: 'job' last_seen: '2026-11-02' --- # Partner Account Manager at CallRail - **Company:** CallRail - **Location:** Atlanta, GA - **Work type:** hybrid - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-02 - **Apply:** https://job-boards.greenhouse.io/callrail/jobs/8337530 ## Job description The Position CallRail’s Partner Program helps drive the growth and usage of CallRail to tens of thousands of indirect customers. This is a special opportunity to drive meaningful relationships with partners, assess future opportunities, and impact CallRail’s bottom line. The ideal candidate will have experience in partner account sales including the recruiting, nurturing, and managing of a book of business. You will be expected to engage senior leaders at channel partner companies to facilitate and lead revenue growth opportunities. You will work closely with the channel and cross functional teams to ensure achievement of channel sales strategies that drive success. ## What You’ll Do - Be the primary point of contact for your assigned partners - Be responsible for meeting or exceeding monthly partner sales objectives - You will actively pursue revenue objectives generated from selling services through channel partners to their customer base of mostly SMBs - You will be responsible for building out your territory plan as well as working with selected partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities - You will be expected to represent CallRail during all phases of engagement - You may from time to time be required to prospect for new partners - You will provide your channel partners and their customers with the highest standard of sales collaboration and success including: - Partner account segmentation (geo, production, activation, etc) - Partner account mapping where applicable - Partner account planning - QBRs & JBCs - Joint pipeline reviews and forecasting - Travel within your assigned territory to further support and develop your channel partners, attend and/or exhibit at industry trade shows and conferences as necessary - Consult on strategic marketing and operations planning with cross-functional teams, setting objectives and identifying methods to reach those goals - Work with the channel team and cross functionally with marketing, support, product, success, direct sales, and leadership teams to identify key issues and to tackle any that impede partner/client performance - Work with product and customer marketing to document and understand the ongoing changes in the channel landscape ## What You’ll Need - Three to five years of experience in partner, channel or vendor type sales management - Sales or channel experience in SaaS, technology or marketing services - Ability to work in a high growth company, effectively balancing autonomy, alignment and direction - An ability to perform analytics to evaluate partner success, pipeline and territory requirements - Excellent written and oral communication skills, with strong ability to build, persuade and communicate business rationale - Proven effectiveness collaborating in small teams and desire to work in a fast-paced, evolving environment - Comfortable communicating with all levels of management - Ability and willingness to travel 20-25% - Strong organizational skills and professional business practices f you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks - Healthcare (one option covered at 100% for employees), Dental & Vision Coverage - Competitive HSA with company matching - Paid parental leave - Flexible vacation policy - 401K options with company dollar-for-dollar match - Employee stock options available from day one - $2,000 annual educational allowance - Catered lunch every Tuesday * an in-office perk - MARTA transportation or office parking expenses covered - Employee charitable donation company match, up to $500 annually - Regular company outings and events - Hybrid work options with $500 office stipend to set up your home office - Designated bike storage This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid model, with in-office days on Mondays, Wednesdays, and Thursdays. Learn more:https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. ## About CallRail ## Company Overview - **One-liner**: CallRail is a lead engagement platform that helps businesses track, manage, and optimize phone calls, texts, chats, and forms to convert more marketing leads into customers. - **Entity Type**: Private (Venture-backed; Total Funding: $195.5M) - **Headquarters**: Atlanta, Georgia, United States - **Founded**: 2011 - **Founders**: Marc Ginsberg (President) ## Core Business - **Primary industry**: Marketing Technology (MarTech) / Software Development / Lead Intelligence - **Target customers**: B2B; primarily small-to-medium businesses (SMBs), marketing agencies, and enterprises (over 225,000 businesses served, including 7,000+ agencies). - **Mission or purpose**: "Make every conversation count." The company aims to help businesses of all sizes market with confidence by connecting the dots between campaigns, conversations, and customers. ## Products & Services - **Call Tracking**: The core product that attributes inbound calls, texts, and form fills to specific marketing campaigns (e.g., Google Ads, SEO, social media), providing clear ROI data. - **Conversation Intelligence™**: An AI-powered premium feature that surfaces intent signals and buying triggers from call recordings and transcripts to prioritize high-quality leads. - **Voice Assist**: An AI-powered 24/7 virtual agent that automatically answers calls, qualifies leads, and books appointments, eliminating missed opportunities. - **Lead Engagement Platform**: A unified system for managing all lead interactions (calls, texts, chats, forms) and routing them to the right team members. - **Integrations**: Connects with 50+ marketing, CRM, and automation platforms (e.g., Salesforce, HubSpot, Google Ads) to ensure conversation data flows seamlessly. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Total Funding of $195.5M. Annual revenue estimated at $11.8M *[proxy: LinkedIn estimate]*. - **Notable Investors/Partners**: Sageview Capital (lead investor in $75M round), Leaders Fund, Square 1 Bank. Key partnerships include integrations with Salesforce, HubSpot, Google, and Calendly. - **Growth Signals**: Serves over 225,000 businesses (up from 200,000+). Headcount grew +6.7% year-over-year (252 employees). Named to the Inc. 5000 list multiple times (e.g., #4,459 in 2023, #107 in 2017). Has 9 active job postings with a strong monthly increase (+200%). ## Competitive Advantages - **Market Leader**: Named "#1 Inbound Call Tracking" for 8 consecutive years, with 1,300+ 5-star reviews and a 4.6-star average rating. - **AI-First Innovation**: Early mover in applying AI (Conversation Intelligence, Voice Assist) to the call tracking space, creating a moat in lead qualification and automation. - **Platform Stickiness**: Deep integrations with 50+ major marketing and CRM tools make it a central piece of a customer's tech stack, creating high switching costs. - **Agency-Focused Strength**: A dedicated base of 7,000+ marketing agencies creates a powerful ecosystem and recurring revenue channel. ## Strategic Focus - **AI-Powered Automation**: Deepening investment in AI to handle lead interactions 24/7 (Voice Assist) and extract actionable insights from conversations. - **Platform Expansion**: Moving beyond pure call tracking to become a comprehensive "lead engagement platform" that owns the entire lead-to-customer lifecycle. - **Product-Led Growth**: Emphasizing a strong self-serve trial and scalable subscription model (plans starting at $55/month) to capture SMB and mid-market customers. ## Why Work Here - **Culture & Values**: Emphasizes "curiosity, collaboration, and exploration" in an inclusive, respectful, and safe community. Mission-driven to "deliver incredible products." - **Remote & Flexibility**: Offers a hybrid model with remote work-from-home options and a $500 home office stipend. Also provides MARTA transportation and office parking coverage for in-office days. - **Perks & Benefits**: - 100% medical coverage for employees. - Competitive HSA with company matching. - Generous dental and vision plans. - Paid parental leave. - 401(k) with company dollar-for-dollar match. - Employee stock options available from day one. - **$2,000 annual educational allowance**. - Flexible vacation policy. - Employee charitable donation match (up to $500 annually). - Catered lunch every Tuesday (in-office). - **Awards & Recognition**: Consistently named a "Top Workplace" and an Inc. 5000 honoree. Rated 4.2/5 on employer review sites (108 reviews), with strong marks for work-life balance (4.2) and culture (4.0). - **Growth Opportunities**: The $2,000 annual education allowance and a focus on internal mobility ("chart your unique career path") signal strong investment in employee development. ## Sources 1. [callrail.com](https://www.callrail.com/) 2. [linkedin.com](https://www.linkedin.com/company/callrail) 3. [callrail.com/careers](https://www.callrail.com/about/careers) 4. [topworkplaces.com](https://topworkplaces.com/company/callrail/) 5. 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