---
title: 'Partner Account Manager, Commercial at Klaviyo'
canonical: 'https://feeny.ai/job/partner-account-manager-commercial-klaviyo-sydney-ex8wbk55nmjf'
type: 'job'
last_seen: '2026-11-05'
---

# Partner Account Manager, Commercial at Klaviyo

- **Company:** Klaviyo
- **Location:** Sydney, Australia
- **Compensation:** $119k–$161k
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-05
- **Apply:** https://www.klaviyo.com/careers/jobs/8009594003?gh_jid=8009594003

## Job description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit [klaviyo.com/careers](http://klaviyo.com/careers) to see how we empower creators to own their own destiny.

## About the team

Klaviyo's Partnerships team helps drive durable growth through our ecosystem of agency, systems integrator, and consultant partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.

Klaviyo is shipping faster than ever. Our product doesn't wait on multi-year plans; it evolves in weekly sprints. A business moving at this speed needs an ecosystem that keeps up, and our partners are central to how we grow. Program Partners are a vital part of that story. So we design for self-service first, then wrap it in a local community and a network of peers, so every partner still feels a human connection. A partner who doesn't feel valued can't make their full impact.

At Klaviyo, we serve our partners through two experiences. Managed partners have graduated to a dedicated, high-touch Partner Account Manager by meeting our tier requirements and graduation thresholds.

Program Partners are building their Klaviyo practice, from newly onboarded agencies and boutique specialists to established firms who work with Klaviyo on select projects and referrals. Every Program Partner gets an always-on experience of digital enablement, workshops, office hours, community, and joint go-to-market opportunities, with a clear path to a named Partner Account Manager as their Klaviyo business grows.

Our best Partner Managers are commercial, partner-first, and highly collaborative. They know how to turn strong relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, and partner enablement. In this role, you'll bring that approach to every Program Partner at scale.

## About the role

This role primarily supports our Commercial segment, which serves small to medium brands with under $30M in company revenue. As a Partner Account Manager, Program Partners, you will own our Program Partners across the segment: the hundreds of partners who have not yet graduated to managed status.

Program Partners are not a consolation prize. They drive new logos and Commercial coverage that other partners won't pursue, and we activate them through self-service portals, on-demand enablement, AI, and community.

You'll build a one-to-many growth model that combines partner lifecycle marketing, enablement, community, commercial activation, data, and automation. Your mission: help more partners build and grow a thriving Klaviyo practice, more frequently, so their business and their clients' results grow alongside measurable revenue growth with Klaviyo. You will turn that untapped potential into a reliable, repeatable source of partner-sourced revenue.

Our motto is that no partner is left behind, and our north star is that we have no inactive partners. The Klaviyo partner program should be a valuable asset and community for every partner, helping their business, and in turn their clients, grow.

Success is measured by partner-sourced pipeline and closed-won attached revenue. We also track the health of the Program Partner book of business through reach (how many partners are active), frequency (how often they source or attach deals), and yield (the value of each deal). Leading indicators such as certification progress, community engagement, portal adoption, and enablement cohort participation show us where to focus next.

## How you'll make an impact

Drive activation and commercial growth

- Increase the number of partners generating qualified opportunities and repeatable partner-sourced revenue.
- Build growth plays that help partners move from onboarding to first registered lead, first opportunity, and repeat sourcing.
- Partner with sales leaders, account executives, and BDRs on partner engagement, lead handoffs, and effective co-selling, including attaching certified, enabled partners for implementation and ongoing Klaviyo management and optimization.
- Drive the right behaviors with push and pull across content, resources, tasks in the partner portal, and lead registration adoption.
- Identify high-potential partners through performance and engagement signals, and trigger targeted support when it accelerates results. Fast-track the strongest toward managed status in partnership with the PAM team.

Create an exceptional partnership experience at scale

- Deliver a predictable cadence of digital enablement, partner workshops, office hours, community activities, and demand generation.
- Ensure partners feel connected and supported, and are enabled to use the right channels and avenues for their needs.
- Work with Partner Marketing and regional Partner Enablement to build sales plays, enablement cohorts, and demand-gen motions that partners can run with us.
- Market to our partners, and market through our partners to generate sourced opportunities. Build ecosystem and community along the way.

Run the book with data and AI

- Use partner health data and leading indicators (portal and content engagement, certification progress, lead registrations, pipeline, time to first deal) to decide where monthly GTM motions and sales plays should focus.
- Catch partners before they go inactive, and re-activate those who have.
- Surface accounts, opportunities, and untapped revenue or service opportunities for partners, proactively and at scale.
- Use AI and automation daily to segment the book, personalize outreach, build plays, and clear admin.

## Who you are

- You have 5+ years of experience in partnerships, channel, business development, sales, or a related SaaS go-to-market role.
- You have driven partner-sourced pipeline or revenue through programs and scaled motions, not only through a handful of strategic relationships.
- You have worked with agencies, consultancies or tech partners that serve small and medium brands, ideally in ecommerce or martech.
- You have a data-first mindset: you read leading indicators, build segments, and turn them into action in tools like Salesforce and Tableau.
- You are AI native: you know how to use the content, frameworks, and program resources at your disposal, and you build repeatable workflows, templates, and plays.
- You communicate well at scale, running webinars, cohorts, office hours, and campaigns that change partner behavior.
- You are confident working with sales leaders, AEs, and BDRs, and with Partner Marketing, Enablement, and Operations.
- You have a knack for uncovering revenue opportunities and surfacing them to partners and sales teams.

You thrive in a high-pace environment, with a "1% done" mentality: you move fast, ship, learn, and iterate, with no shortcuts in an industry and product that keep innovating.

Klaviyo in APAC:

We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using[Covey Scout for Inbound](https://getcovey.com/product/covey-scout-inbound) on April 3, 2025.

Please see the independent bias audit report covering our use of Covey[here](https://getcovey.com/nyc-local-law-144)

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.

Base Pay Range in Local Currency: $119,000—$161,000 AUD

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our [Guidelines for using AI in the Klaviyo interview Process](https://www.klaviyo.com/careers/ai-guidance). For more information about how we process your personal data, see our [Job Applicant Privacy Notice](https://www.klaviyo.com/legal/job-applicant-privacy-notice).

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice [here](https://www.klaviyo.com/legal/job-applicant-privacy-notice) and [here](https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice) (FR).

## About Klaviyo

## Company Overview
- **One-liner**: Klaviyo is an AI-first B2C CRM platform that unifies customer data, marketing automation, and analytics to help brands create personalized, revenue-driving customer experiences.
- **Entity Type**: Public (NYSE: KVYO)
- **Headquarters**: Boston, Massachusetts, USA (Global headquarters; also offices in San Francisco, Denver, London, Dublin, Sydney, Singapore, Paris)
- **Founded**: 2012
- **Founders**: Andrew Bialecki and Ed Hallen

## Core Business
- **Primary industry**: Marketing technology / Customer Data Platform / B2C CRM
- **Target customers**: B2C brands (e.g., ecommerce, retail, consumer goods) – from SMB to enterprise; 193,000+ paying customers in 80+ countries
- **Mission or purpose**: “Empower creators and brands to own their growth” – built to solve the customer data problem and strengthen customer relationships.

## Products & Services
- **Klaviyo B2C CRM**: Unified platform combining customer data platform (CDP), marketing automation, analytics, and customer service into a single AI-first system.
- **Email Marketing**: Core channel for personalized, automated email campaigns.
- **SMS / RCS / WhatsApp / Mobile Push**: Omnichannel messaging with real-time triggers.
- **Klaviyo CDP**: Built-in customer data platform that unifies profiles from 350+ native integrations.
- **Reviews**: Product review and social proof functionality (launched 2023).
- **Marketing Attribution & Analytics**: Optimization and attribution tools (launched 2018).
- **Developer Tools**: APIs, webhooks, SDKs, warehouse syncs, and AI agent integrations (ChatGPT, Claude, MCP).

## Market Standing
- **Valuation/Market Cap**: Public company; latest market cap available from NYSE trading data (not provided in search results).
- **Key Metric**: Public company – refer to latest SEC filings (10-K/10-Q) for revenue and profitability. Private metrics: 193,000+ customers, 2,000+ employees, 7+ billion daily events processed.
- **Notable Investors/Partners**: Co-CEOs Andrew Bialecki and Chano Fernandez; strategic investors include Summit Partners and others (prior to IPO). Key integrations with Shopify, Salesforce, Meta, and 350+ other platforms.
- **Growth Signals**: Appointed Chano Fernández as co-CEO (January 2026); launched unified B2C CRM in 2025; 2,000+ employees worldwide; expanding into new channels (RCS, WhatsApp); strong AI-first positioning.

## Competitive Advantages
- **Data-first architecture**: Built on a flexible customer data platform that unifies data, analytics, and execution – no need for separate CDP or middleware.
- **AI-native**: AI is embedded in the product (AI agents, automated insights, one-click execution) and in the company culture (“AI is in our DNA”).
- **Scale and reliability**: Processes 7+ billion daily events; enterprise-grade security, uptime SLAs, and peak-season support (e.g., Black Friday/Cyber Monday).
- **Integration ecosystem**: 350+ pre-built integrations with major ecommerce, payment, CRM, and analytics tools.
- **Developer-friendly**: Full APIs, webhooks, SDKs, and agentic workflow connectors (MCP, Claude, ChatGPT).

## Strategic Focus
- **Unified B2C CRM**: Consolidating fragmented legacy stacks (CDP, marketing automation, service) into one platform.
- **AI-first product development**: Leveraging AI agents and machine learning to automate personalization and campaign execution.
- **International expansion**: Offices in Europe, Asia-Pacific, and Middle East (Singapore, Paris, Sydney).
- **Enterprise growth**: Targeting large brands with dedicated CSMs, compliance, and advanced security.
- **Talent and culture**: Hiring for “ambitious people” with emphasis on ownership, feedback, and meaningful challenges.

## Why Work Here
- **Culture**: Values-driven with a focus on “put customers first”, “stay hungry, stay humble”, “move fast, no shortcuts”, and “win together”. High agency and autonomy expected.
- **Hybrid/Remote**: Hybrid workspace model (offices in Boston, San Francisco, Denver, London, Dublin, Sydney, Singapore, Paris). Flexible PTO, company-wide Recharge Days, and a fully paid sabbatical every five years.
- **Benefits**: Comprehensive health and wellness, financial benefits (retirement support, stock discounts), family care (parental leave), learning stipends, and mentorship.
- **Engineering culture**: “Be meticulous in your craft” – solving complex problems at scale, AI and ML teams shaping the future of customer connections. Strong emphasis on continuous learning and growth.
- **Diversity and inclusion**: Intentionally woven into team building, customer service, and product creation.

## Sources
1. [klaviyo.com/careers](https://www.klaviyo.com/careers)
2. [klaviyo.com/about](https://www.klaviyo.com/about)
3. [klaviyo.com](https://www.klaviyo.com/)
4. [indeed.com/cmp/Klaviyo/about](https://www.indeed.com/cmp/Klaviyo/about)
5. [builtin.com/company/klaviyo](https://builtin.com/company/klaviyo)

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