--- title: 'Partner Development Manager at Sonder.io' canonical: 'https://feeny.ai/job/partner-development-manager-sonder-io-sydney-1nsw32gexwf4' type: 'job' last_seen: '2026-09-09' --- # Partner Development Manager at Sonder.io - **Company:** Sonder.io - **Location:** Sydney, Australia - **Posted:** 2026-07-13 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/sonderaustralia/jobs/8630023002 ## Job description At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents. By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes. An Exciting Time to Join Sonder! Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our Impact And Scale - 1,000,000+ members across multiple countries - 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing! ## About The Role Reporting to the Head of Partnerships, this newly created role will be responsible for driving one of Sonder's most significant growth opportunities through strategic partnerships across the insurance sector. Working at the intersection of Partnerships and Sales, you will own the development and growth of Sonder's insurance partner ecosystem, building strong relationships with insurers, brokers and strategic stakeholders to generate high-quality commercial opportunities. This is a standalone role with significant autonomy and influence. You'll be responsible for developing and executing the partnership strategy, identifying new opportunities, nurturing existing relationships and creating a scalable pipeline that supports our Enterprise sales team. As part of this role, you'll work closely with Account Executives to develop and progress opportunities through complex, multi-stakeholder sales cycles, helping organisations improve employee health, safety and wellbeing outcomes while reducing workers' compensation claims and associated costs. This is an exciting opportunity for an experienced commercial professional who enjoys building relationships, navigating complex sales environments and creating new growth opportunities from the ground up. ## What you'll be doing Partnership Development - Develop and grow strategic relationships across insurers, brokers and key industry partners - Identify and secure new partnership opportunities that generate qualified sales pipeline - Build strong executive-level relationships with both existing and prospective partners - Develop a deep understanding of the workers' compensation and insurance landscape to identify new commercial opportunities - Represent Sonder at industry meetings, networking events and partner engagements across Australia Pipeline Generation & Opportunity Management - Build and execute a repeatable partnership-led pipeline strategy - Identify, qualify and mature opportunities before transitioning them to the Enterprise Sales team - Partner with Account Executives to progress complex opportunities through multi-stakeholder sales cycles - Create account and opportunity plans that maximise commercial outcomes - Maintain accurate forecasting, pipeline management and activity tracking within HubSpot Cross Functional Collaboration - Work closely with Sales, Marketing and Customer teams to maximise partner engagement and commercial outcomes - Provide market insights and customer feedback to influence partnership strategy - Support partner enablement initiatives to improve referral generation and long-term growth - Continuously refine and optimise partnership processes as the function evolves Who we're looking for - We're looking for someone who enjoys building relationships, solving complex commercial problems and creating new opportunities where others see challenges. You'll likely bring: - 5 years' experience in business development, partnerships, enterprise sales or account management - Experience developing executive-level relationships within complex or highly regulated industries - Experience navigating sales cycles with multiple stakeholders - Strong commercial acumen with the ability to identify and develop strategic growth opportunities - Excellent relationship building, negotiation and communication skills - Experience using HubSpot or similar CRM platforms - The ability to work autonomously while collaborating effectively across cross-functional teams Highly desirable: - Experience within workers' compensation, insurance or insurance broking - Existing relationships across insurers, brokers or employee benefits providers - Experience developing channel, referral or partnership-led sales strategies Personal Attributes - A proactive self-starter who enjoys building something from the ground up - Commercially curious with a genuine interest in understanding customer and partner challenges - Confident engaging senior stakeholders and executive decision makers - Highly organised with excellent planning and pipeline management skills - Resilient, adaptable and comfortable working in an evolving environment - Collaborative and motivated by shared success across Sales and Partnerships This role is ideal for someone who thrives on ownership, enjoys solving complex commercial challenges and wants to play a key role in shaping one of Sonder's fastest-growing channels. What can we offer you? You will work with a collaborative, vibrant and passionate team of experienced professionals, inside and outside of the Strategy and Growth team and as we continue to grow, there will be plenty of development opportunities. You will be provided with all the tools in order for you to succeed including sales navigator and hubspot - Modern offices based in Waterloo - Flexible work arrangements - Hybrid with 3 days in office, 2 days work from home - Induction and onboarding designed to make you succeed in your new role - Catered breakfast on Mondays, lunches on Thurdays and free coffee Fridays - Social events and clubs - Bring your dog to work - Stocked kitchen with access to all the snacks you need Join Sonder’s innovative movement and feel empowered everyday knowing you are contributing to making the world a safer place. Due to the nature of our industry, all Sonder employees are required to complete a National Police Check Apply now for a confidential conversation. #LI-Hybrid ## About Sonder.io ## Company Overview - **One-liner**: Sonder provides a complete employee care platform offering 24/7 support across personal safety, medical, and mental health through a single app. - **Entity Type**: Private (funding stage not disclosed in provided sources) - **Headquarters**: Sydney, Australia (with offices in the UK and New Zealand) - **Founded**: Not publicly available in provided sources - **Founders**: Not publicly available in provided sources ## Core Business - **Primary industry/industries**: Employee wellbeing, healthcare technology, personal safety and mental health services - **Target customers**: B2B, Enterprise, SMB – serving organisations of all sizes, with highlighted customers including “the world's best organisations” [sonder.io](https://sonder.io/) - **Mission or purpose statement**: “Redefining care” and “making help accessible to our communities whenever they need it” [sonder.io](https://sonder.io/company/careers/) ## Products & Services - **Personal Safety Support**: Safety alerts, journey tracking, smart check‑ins, and in‑app push notifications for local hazards. [sonder.io](https://sonder.io/products/personal-safety-support/) - **Mental Health Support**: Accredited, confidential support from psychologists and counsellors, available via chat or call 24/7. [sonder.io](https://sonder.io/products/mental-health-support/) - **Medical Support**: Expert medical advice, assessments, and triage from nurses and doctors, with an average response time of 10 seconds. [sonder.io](https://sonder.io/products/medical-support/) - **Holistic Triage**: A single‑entry triage system that routes members to the right care (medical, mental, or safety) based on need. [sonder.io](https://sonder.io/products/holistic-triage/) - **Injury Management**: Early‑intervention injury management for workplace incidents. [sonder.io](https://sonder.io/products/injury-management/) - **Critical Incident Support**: Evidence‑based response to critical incidents. [sonder.io](https://sonder.io/company/about-us/) - **Manager Support**: Tools and guidance for managers supporting team wellbeing. - **Self‑Help Resources**: Digital wellbeing resources for proactive care. All services are delivered via a mobile app and a 24/7 support centre staffed by nurses, psychologists, and emergency‑trained responders. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over **1 million eligible members** supported across client organisations. [sonder.io](https://sonder.io/) - **Notable Investors/Partners**: Not disclosed in provided sources - **Growth Signals**: - **58 active job openings** across multiple countries (Australia, UK, New Zealand) [job-boards.greenhouse.io](https://job-boards.greenhouse.io/sonderaustralia) - First technology company to achieve **healthcare provider accreditation** from the Australian Council on Healthcare Standards (ACHS) [sonder.io](https://sonder.io/company/about-us/) - Reported member outcomes include 38% reduction in absenteeism, 60% increase in individual productivity, and 77% of members feeling safer after using Sonder [sonder.io](https://sonder.io/) - Growing Responder Network (in‑person support staff) with roles in many cities across Australia, UK, and New Zealand ## Competitive Advantages - **First tech company with healthcare‑provider accreditation** – placed alongside hospitals and leading healthcare institutions (ACHS accredited) [sonder.io](https://sonder.io/company/about-us/) - **Holistic, single‑platform approach** – integrates personal safety, medical, and mental health support, reducing the need for multiple vendors - **Early intervention focus** – proactive alerts and triage to prevent escalation, driving measurable business outcomes (reduced absenteeism, increased productivity) [sonder.io](https://sonder.io/) - **In‑person responder network** – trained professionals (medical, military, emergency services background) provide on‑the‑ground support - **High security and confidentiality standards** – built to protect sensitive health data, with policies tailored for under‑18 users ## Strategic Focus - Expand the platform’s reach across industries by continuing to demonstrate measurable ROI for employers - Deepen early‑intervention and prevention capabilities to move beyond traditional Employee Assistance Programs (EAPs) [sonder.io](https://sonder.io/company/about-us/) - Scale the Responder Network and 24/7 support centre to serve a growing global member base - Maintain and strengthen healthcare accreditations to differentiate from other wellbeing tech providers ## Why Work Here - **Culture**: Described as built on “grit, determination, and resilience, balanced with empathy, excellence, respect, and teamwork.” [sonder.io](https://sonder.io/company/careers/) - **Hybrid Work Model**: Employees split time between a warehouse‑style Sydney office (home of the 24/7 support centre) and remote work. The company is “designed for connection and flexibility.” [sonder.io](https://sonder.io/company/careers/) - **Employee Benefits**: All staff have access to the Sonder platform for personal support. - **Meaningful Impact**: “We’re driven by a shared purpose: redefining care.” Employees can directly help make support accessible to communities in need. - **Open Roles**: Broad range of positions – engineering (e.g., Full Stack AI Software Engineer), commercial (Enterprise Account Executives), marketing, corporate (Chief of Staff, Corporate Counsel), member support, and a large Responder Network across Australia, UK, and NZ. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/sonderaustralia) ## Sources 1. [sonder.io/company/careers/](https://sonder.io/company/careers/) 2. [sonder.io/company/about-us/](https://sonder.io/company/about-us/) 3. [sonder.io/](https://sonder.io/) 4. [sonder.io/products/personal-safety-support/](https://sonder.io/products/personal-safety-support/) 5. [sonder.io/products/mental-health-support/](https://sonder.io/products/mental-health-support/) 6. [sonder.io/products/medical-support/](https://sonder.io/products/medical-support/) 7. [sonder.io/products/holistic-triage/](https://sonder.io/products/holistic-triage/) 8. [sonder.io/products/injury-management/](https://sonder.io/products/injury-management/) 9. [job-boards.greenhouse.io/sonderaustralia](https://job-boards.greenhouse.io/sonderaustralia) ## Other roles at Sonder.io - [Customer Insights Partner](https://feeny.ai/job/customer-insights-partner-sonder-io-waterloo-3eqaafmt5t92) — Waterloo, Canada - [Bookkeeper](https://feeny.ai/job/bookkeeper-sonder-io-sydney-e4rn2dn4knjv) — Sydney, Australia - [Social Worker](https://feeny.ai/job/social-worker-sonder-io-sydney-xv93cjtn0wg5) — Sydney, Australia - [VP Legal & Company Secretary](https://feeny.ai/job/vp-legal-company-secretary-sonder-io-waterloo-f172rqf8mf87) — Waterloo, Canada - [Group Product Manager](https://feeny.ai/job/group-product-manager-sonder-io-waterloo-xm14yehbnzks) — Waterloo, Canada - [Account Executive - Small Business](https://feeny.ai/job/account-executive-small-business-sonder-io-sydney-ys22a7w1t7hz) — Sydney, Australia - [Sonder Responder](https://feeny.ai/job/sonder-responder-sonder-io-mallee-j4ta1h4gpat9) — Mallee, Victoria - [Responder - Broken Hill](https://feeny.ai/job/responder-broken-hill-sonder-io-broken-hill-qbj41kkh9aas) — Broken Hill, New South Wales - [Sonder Responder](https://feeny.ai/job/sonder-responder-sonder-io-gippsland-region-bnerfg5ys49b) — Gippsland Region, Victoria - [Chief of Staff](https://feeny.ai/job/chief-of-staff-sonder-io-waterloo-gnge107xzcvd) — Waterloo, Canada