---
title: 'Partner Experience Manager at Linq'
canonical: 'https://feeny.ai/job/partner-experience-manager-linq-san-francisco-s019xmq8v0qz'
type: 'job'
last_seen: '2026-11-07'
---

# Partner Experience Manager at Linq

- **Company:** Linq
- **Location:** San Francisco, CA
- **Compensation:** $70k–$85k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/linqapp/9660c729-2c07-4ce3-b56b-b4d61be6b3be

## Job description

Partner Experience Manager

Location: Birmingham, AL or San Francisco, CA (in office) Type: Full time Compensation:

- San Francisco: 85k Base + $30K annual bonus potential
- Birmingham: $75K base + $30K annual bonus potential

Travel: ~15% to partner locations

## Who We Are

We believe the future of technology is a conversation, not a click. Linq builds the infrastructure that lets businesses talk to customers through AI — in the channels where conversations are already happening: iMessage, RCS, SMS, and voice.

## The Role

This role owns strategic partnership implementation for Apple Messenger for Business. You'll work directly with partner’s engineering and product teams from build to launch and serve as the client's main point of contact for Apples’ platform registration, UX approval and review process. Partner teams are deeply technical and we’ll be building this role from ground up. That means knowing our API, the platform requirements, what a good agentic experience looks like and how these workflows behave well enough to answer an engineer's question. You will play a key role in helping brands create their ideal consumer and product experiences for launch.

## What You'll Do

- Each partner's build from kickoff through launch, guiding their engineering and product teams as the expert on the implementation process
- Apple’s registration and review process end to end, including submissions, requirements, responses, and resubmissions
- Balance multiple partner approvals simultaneously across the entire implementation pipeline. Keeping both internal and external teams organized and on-track to launch timelines.
- Coordination with internal and external stakeholders from Engineering, Design, and Marketing.
- Autonomy to build upon and improve on the existing implementation process as you gain experience working with large enterprise partners
- Process documentation so each implementation runs faster than the last

You Might Be a Fit If You Have

- Hands-on experience with APIs and developer-facing products, plus the technical depth to lead a partner's engineer team through build and implementation
- Practical work with AI agents and workflow design and/or implementation
- Experience in technical product implementation from start to finish, as the main point of contact responsible for success
- An eye for detail and a gut instinct for what makes an experience great, from catching what others skip past to noticing a flow that technically passes but doesn't feel right
- A mindset toward always moving things forward, whether that's chasing an unanswered question or raising a problem before anyone asks about it

Bonus

- Experience with a conversational or messaging platform
- Navigating a formal certification, compliance, or platform review process with an external party
- Conversation design, UX, or product background

## Why Linq

- Health/Dental/Vision insurance
- Linq pays 100% employee premium and 85% for each dependent
- Flexible and generous PTO
- 401(k)
- Wellness stipend, book stipend, professional development opportunities
- Direct access to leadership. We're a small team solving real problems with no layers of bureaucracy between you and the work

## About Linq

## Company Overview
- **One-liner**: Linq provides a unified messaging API for iMessage, RCS, SMS, and voice, enabling businesses and AI agents to communicate with customers natively within their preferred messaging apps.
- **Entity Type**: Private (Series A)
- **Headquarters**: Birmingham, Alabama, United States (with offices in New York, NY and San Francisco, CA)
- **Founded**: 2019
- **Founders**: Elliott Potter (CEO), Patrick Sullivan (CTO), Jared Mattsson (President)

## Core Business
- **Primary industry**: Communications API / Messaging Infrastructure
- **Target customers**: B2B – developers, AI companies, enterprises, and any organization needing programmatic messaging across iMessage, RCS, SMS, and voice.
- **Mission or purpose statement**: To be the infrastructure layer that moves business communication from clicks to conversations, making conversational tech accessible everywhere customers are.

## Products & Services
- **Linq API**: A fully documented API that lets companies send and receive iMessage, RCS, SMS, and voice messages natively. Supports rich features like emoji reactions, voice notes, typing indicators, group chats, and threaded replies. Designed for low latency (<120ms), high throughput, and SOC 2 Type II compliance.
- **Poke AI Assistant**: An AI assistant that lives inside iMessage, capable of handling tasks, answering questions, and scheduling. Sparked the pivot toward serving AI agent companies.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (latest Series A in February 2026)
- **Key Metric**: Total Funding – $25.5M (Pre-Seed, Seed rounds, and $20M Series A led by TQ Ventures); Annual Revenue – $8.4M (LinkedIn estimate)
- **Notable Investors/Partners**: TQ Ventures (lead), Mucker Capital, Alabama Futures Fund, and angel investors.
- **Growth Signals**: Customer base expanded 132% quarter-over-quarter; net revenue retention of 295% with zero churn; facilitates 30M+ messages per month; doubled ARR in eight months after launching the iMessage API in February 2025; AI agents on the platform reach 134,000 monthly active users.

## Competitive Advantages
- **Only SOC 2 Type II iMessage API** on the market, offering native iMessage capabilities (blue bubbles) that SMS cannot replicate.
- **Encrypted data transmission** – Linq cannot access user data.
- **Cost-effective pricing** – no per-message fees for iMessage/RCS, reducing costs vs. traditional SMS.
- **Developer-first experience** – fully documented API, quick integration (<5 minutes), and dedicated integration teams.

## Strategic Focus
- **Expanding channel coverage** – moving beyond iMessage/RCS/SMS/voice to include Slack, email, Telegram, WhatsApp, Discord, Signal, and more.
- **Becoming the infrastructure layer for AI agents** – enabling any AI assistant to operate natively inside messaging apps without requiring a separate app.
- **Scaling the team** – using the new capital to hire across engineering, growth, and go-to-market roles.

## Why Work Here
- **Culture**: Described as a “band of misfit tinkerers” who value speed, quality, and clear communication. Emphasizes autonomy, ownership, and continuous learning.
- **Remote/Hybrid Policy**: Hiring primarily in Birmingham, AL; New York, NY; and San Francisco, CA. Likely hybrid or in-office based on location-specific roles.
- **Benefits**: Competitive salaries + equity, medical/dental/vision insurance, 401(k) plan, flexible vacation, parental leave, books and exercise stipend, free snacks/coffee in office, regular team outings.
- **Engineering Culture**: Builds infrastructure that powers messaging at scale; focuses on API design, platform reliability, and developer experience. Open to applicants who don’t fit a specific title – “we index less on the title and more on the human.”

## Sources
1. [linqapp.com](https://linqapp.com/)
2. [linqapp.com/s/careers](https://linqapp.com/s/careers)
3. [jobs.ashbyhq.com/linqapp](https://jobs.ashbyhq.com/linqapp)
4. [techcrunch.com](https://techcrunch.com/2026/02/02/linq-raises-20m-to-enable-ai-assistants-to-live-within-messaging-apps/)
5. [linkedin.com/company/linqapp](https://www.linkedin.com/company/linqapp)

## Other roles at Linq

- [Partner Success Manager](https://feeny.ai/job/partner-success-manager-linq-birmingham-q5d710w7e028) — Birmingham
- [Office Manager & Executive Assistant](https://feeny.ai/job/office-manager-executive-assistant-linq-san-francisco-b1pybevgsf2j) — San Francisco, CA
- [Growth Strategist](https://feeny.ai/job/growth-strategist-linq-san-francisco-pt2nry2sdgkq) — San Francisco, CA
- [Developer Relations](https://feeny.ai/job/developer-relations-linq-san-francisco-3fpwkfkga77m) — San Francisco, CA
- [General Application](https://feeny.ai/job/general-application-linq-birmingham-4y4ccde16a4p) — Birmingham
- [Software Engineer](https://feeny.ai/job/software-engineer-linq-birmingham-bm5k6gkh2v11) — Birmingham