---
title: 'Partner Key Account Manager (Thailand) at Axi'
canonical: 'https://feeny.ai/job/partner-key-account-manager-thailand-axi-malaysia-mvgs0kgzpagq'
type: 'job'
last_seen: '2026-10-27'
---

# Partner Key Account Manager (Thailand) at Axi

- **Company:** Axi
- **Location:** Malaysia
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-27
- **Apply:** https://job-boards.greenhouse.io/axicorpfinancialservicesptyltd/jobs/5263084007

## Job description

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you will do at Axi!

The Thai market is a priority growth market for Axi — and this role exists because acquisition alone doesn't build a business. You'll own a live book of active clients and turn consistent, intelligent engagement into measurable revenue: deeper product utilisation, lower churn, and a portfolio that compounds in value over time. If you've already built trust with IB or HNW clients in the Thai trading community, this is where that network becomes your advantage.

## Your EDGE Assignment/You Will

- Own a defined portfolio of active Thai market clients, driving increased trading volume, net deposits, and lifetime value across the book.
- Lead the full post-acquisition relationship cycle — from onboarding completion through to long-term retention — delivering measurable reductions in churn within your assigned client base.
- Deliver against individual revenue and portfolio growth targets by identifying upsell and cross-sell opportunities mapped to each client's trading behaviour, risk profile, and product usage.
- Design and execute proactive, data-informed outreach strategies that convert passive accounts into high-value, revenue-generating relationships.
- Resolve escalated client issues with urgency, owning outcomes end-to-end rather than handing off to support queues.
- Provide pipeline and portfolio reporting to senior leadership, translating client-level intelligence into actionable retention and commercial insights.
- Build and maintain deep knowledge of Axi's product suite — including leverage trading, copy trading, and commodity and equity market instruments — to credibly advise clients and identify the right moments to deepen engagement.

Are you the one?

- 3 - 5 years of experience managing client relationships in a CFD, FX, or US equity brokerage environment, with a track record of growing and retaining a live trading portfolio.
- Hands-on experience with MT4 and MT5 is essential — you understand how clients use these platforms and can speak to functionality without needing a product sheet.
- Solid working knowledge of leverage trading, copy trading mechanics, and commodity and stock market products, with the ability to translate that knowledge into relevant, timely client conversations.
- An existing book of IB or HNW clients in the Thai market is a significant advantage — candidates who bring established relationships will be prioritised.
- Demonstrated ability to hit quantitative targets, ideally including net deposit or revenue metrics at the portfolio level.
- Comfortable working with CRM data to segment client behaviour, prioritise outreach, and report pipeline health to senior stakeholders.
- Familiarity with UK or Australian regulatory requirements for retail trading clients is a strong plus.
- Thai language fluency is expected given the market focus; additional language skills are advantageous.
- Commercially sharp, with the instinct to spot an upsell moment without it feeling transactional to the client.
- Organised enough to manage a broad portfolio without letting relationships go cold, and decisive enough to escalate and resolve issues before they become churn.

Axi's bag of delights

- Competitive total rewards package.
- Extensive learning opportunities, including professional certifications and continuous development.
- 21 annual leave days per year.
- Public holidays as declared by the local government.
- Comprehensive health insurance coverage.

Axi's interview journey

- Talent Acquisition Interview (45 minutes)
- Hiring Team Interview (60 minutes)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

## About Axi

## Company Overview
- **One-liner**: Axi is a global online broker offering forex, CFDs, and multi-asset trading platforms for retail and institutional clients in over 100 countries.
- **Entity Type**: Private (privately held)
- **Headquarters**: North Sydney, New South Wales, Australia
- **Founded**: 2007
- **Founders**: Not publicly available (started as a two-person startup in Sydney)

## Core Business
- **Primary industry**: Financial Services – online trading and brokerage (forex, CFDs, indices, commodities, shares)
- **Target customers**: B2C (retail traders) and B2B (trading businesses, banks, financial organisations); serves clients in 100+ countries
- **Mission or purpose statement**: Axi is built on four principles – Evolution is everything, Great people doing great things, Doing the right thing, and Entrepreneurial spirit – giving clients and employees “the EDGE to succeed.” [careers page](https://www.axi.group/en-ae/company/careers)

## Products & Services
- **MetaTrader 4 (MT4) Platform**: Industry-standard trading platform with raw spreads, high liquidity, flexible leverage up to 1000:1, and lightning-fast execution. [axi.com](https://www.axi.com/int)
- **Multi-Asset Trading**: 1000+ products including forex, shares, indices, commodities, and CFDs.
- **Educational & Support Suite**: Free trading education, expert coaching, self-service portal, and award-winning 24/7 multilingual customer support.
- **Institutional Services**: Dedicated offerings for banks, financial organisations, and trading businesses.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Headcount of ~400 employees as of 2026, with +21.9% year-over-year growth. [LinkedIn](https://au.linkedin.com/company/axicorp)
- **Notable Investors/Partners**: No external investors disclosed; regulated by multiple authorities: ASIC (Australia), FCA (UK), DFSA (Dubai), FMA (New Zealand), and CySEC (Cyprus). [help.axi.com](https://help.axi.com/en-US/axiv2--axicorp-prod/article/7zJjUXoW-is-axi-licensed-or-authorized-or-regulated)
- **Growth Signals**: Expanded to 5 offices across Australia and UK; made acquisitions (One Financial Markets in 2018, Star Financial Systems in 2020); growing engineering team with roles in AI/ML, data, and crypto products.

## Competitive Advantages
- **Multi-Regulated & Trusted**: Licensed in major financial hubs (UK, Australia, Dubai, NZ) – a key trust signal for traders.
- **Established Track Record**: Operating since 2007 with “Great” reviews on Trustpilot and multiple industry awards.
- **Low-Cost Execution**: Ultra-competitive spreads (0.7 average), high leverage (1000:1), and deep liquidity.
- **Global Reach**: Presence in 36 countries, support in multiple languages, and a workforce spanning Australia, UK, India, Philippines, Cyprus, Malaysia, and more.

## Strategic Focus
- **Product Expansion**: Building out crypto and trading product lines, payments, and partner ecosystems (evidenced by job postings for Product Managers – Growth, Payments, Partners). [Greenhouse jobs](http://job-boards.greenhouse.io/axicorpfinancialservicesptyltd)
- **Technology Investment**: Hiring in AI/ML, site reliability, DevOps, and data engineering – modern tech stack includes Kubernetes, Terraform, Azure, Python, Scala, Kafka, and GraphQL.
- **Talent Growth**: Active hiring despite slight dip in monthly postings (-23.8%); focus on engineering, marketing, and client success in APAC and EMEA.

## Why Work Here
- **Culture & Values**: Emphasizes Accountability, Respect, Trust, Ambition, and Selflessness – a collaborative, globally diverse team. [careers page](https://www.axi.group/en-ae/company/careers)
- **Employee Rating**: 4.1/5.0 on LinkedIn (82 reviews), with high marks for Culture (3.9) and Career development (3.9). [LinkedIn](https://au.linkedin.com/company/axicorp)
- **Work Arrangements**: Hybrid roles in Bangalore (Technical Business Analyst), remote options (Philippines), and on-site in Cyprus, London, Dubai, Kuala Lumpur, and Singapore.
- **Tech & Engineering**: Modern tools (Kubernetes, Azure, Terraform, AI platforms), flat-ish structure with strong engineering leadership, and opportunities to shape trading infrastructure.

## Sources
1. [Greenhouse Jobs – Axi](http://job-boards.greenhouse.io/axicorpfinancialservicesptyltd)
2. [Axi Website – Global Broker](https://www.axi.com/int)
3. [Axi LinkedIn Company Page](https://au.linkedin.com/company/axicorp)
4. [Axi Careers – UAE Site](https://www.axi.group/en-ae/company/careers)
5. [Axi Help – Regulatory Information](https://help.axi.com/en-US/axiv2--axicorp-prod/article/7zJjUXoW-is-axi-licensed-or-authorized-or-regulated)

## Other roles at Axi

- [Knowledge Base Team Lead](https://feeny.ai/job/knowledge-base-team-lead-axi-limassol-tnywv9bmdy9v) — Limassol, Cyprus
- [Client & Partner Solutions Specialist](https://feeny.ai/job/client-partner-solutions-specialist-axi-malaysia-zg3312tr4wvm) — Malaysia
- [Partner Key Account Manager](https://feeny.ai/job/partner-key-account-manager-axi-dubai-5tbmnvghgrsg) — Dubai, United Arab Emirates
- [Senior Key Account Manager (Hong Kong)](https://feeny.ai/job/senior-key-account-manager-hong-kong-axi-malaysia-a0q9trwmzkm7) — Malaysia
- [Company Secretary](https://feeny.ai/job/company-secretary-axi-bengaluru-jt7anwrgkk4z) — Bengaluru, India
- [Global Sales Operations Lead](https://feeny.ai/job/global-sales-operations-lead-axi-singapore-sk8zec0add4k) — Singapore
- [Principal Officer](https://feeny.ai/job/principal-officer-axi-bengaluru-cgvcqc3wc176) — Bengaluru, India
- [Service Desk Engineer](https://feeny.ai/job/service-desk-engineer-axi-philippines-r6m8e75wgd05) — Philippines
- [Head of Retail Relationships](https://feeny.ai/job/head-of-retail-relationships-axi-limassol-hh7d70y675yb) — Limassol, Cyprus
- [Payment Commercial Partnership Manager](https://feeny.ai/job/payment-commercial-partnership-manager-axi-singapore-pyvf7m711yxr) — Singapore