--- title: 'Partner Operations Program Manager, Associate at Brex' canonical: 'https://feeny.ai/job/partner-operations-program-manager-associate-brex-salt-lake-city-80vvtf6zqe0p' type: 'job' last_seen: '2026-11-06' --- # Partner Operations Program Manager, Associate at Brex - **Company:** Brex - **Location:** Salt Lake City, UT - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-06 - **Apply:** https://www.brex.com/careers/8925893002?gh_jid=8925893002 ## Job description ## Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. ## What you’ll do Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews. You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business. Where you’ll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! ## Responsibilities - Define and own the operating model for partner management, including processes, decision rights, governance, documentation, and escalation paths. - Establish partner SLAs, KPIs, reporting cadences, and performance-review mechanisms; hold internal and external stakeholders accountable to them. - Build reporting that provides clear visibility into partner performance, operational health, volume, quality, incidents, risks, and opportunities. - Own fee reconciliation and related controls, ensuring partner invoices, contractual terms, payment calculations, and internal records are accurate and resolved on time. - Lead operational readiness for new partners, products, workflows, and program changes, including requirements, launch plans, testing, training, and post-launch monitoring. - Manage partner incidents and escalations, coordinate root-cause analysis, and drive durable corrective actions. - Identify process gaps and automation opportunities that improve partner experience, reduce manual work, and strengthen control quality. - Partner with Finance, Legal, Compliance, Product, Engineering, and Partnerships to resolve complex issues and translate partner needs into scalable operational solutions. - Create executive-ready updates that synthesize performance, risks, financial impacts, and recommended actions. ## Requirements - 3+ years of experience in partner operations, payments operations, financial operations, vendor management, or a related role in fintech, banking, or another regulated environment (ideally 1+ years of direct partner experience). - English proficiency/fluency, both written and speaking (note: interviews will be conducted in English) - Demonstrated experience building operating programs, not just managing established workflows. - Strong experience defining SLAs, KPIs, and governance structures and using them to improve external-partner performance. - Experience with fee, invoice, or financial reconciliation processes, including investigation and resolution of discrepancies. - Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends. - Excellent cross-functional communication and stakeholder-management skills, including the ability to influence senior internal and external partners. - Sound judgment, strong attention to detail, and the ability to operate effectively in ambiguous, high-stakes situations. - A builder mindset with a bias toward scalable processes, clear ownership, and AI-centric automation. Bonus Points - Experience in payment rails, banking partnerships, card networks, fintech infrastructure, or money movement. - Experience managing third-party vendors or regulated financial-services partners. - Experience with audit-ready controls, compliance requirements, and contractual-performance obligations. - Experience applying AI or automation to reconciliation, reporting, quality assurance, or operational workflows. ## Compensation The expected salary range for this role is $86,400 - $108,000.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a [brex.com](http://brex.com/) domain. Any outreach claiming to be from Brex via other sources should be ignored. ## About Brex ## Company Overview - **One-liner**: Brex provides a modern finance platform combining corporate cards, expense management, travel booking, banking, and treasury services, all powered by AI-driven automation. - **Entity Type**: Private (backed by venture capital; last known Series D3 at $12.3B valuation in 2022) - **Headquarters**: San Francisco, California, United States - **Founded**: 2017 - **Founders**: Henrique Dubugras and Pedro Franceschi ## Core Business - Primary industry/industries: Financial technology (fintech) – specifically spend management, corporate cards, expense automation, and business banking. - Target customers: B2B – startups, mid-size companies, and enterprises; over 35,000 companies use Brex. - Mission/purpose statement: "Empower employees anywhere to make better financial decisions." ## Products & Services - **Corporate Cards**: Physical and virtual corporate cards with built-in spend controls, real-time budgets, and cash back/rewards. - **Expense Management**: AI-powered automation for receipts, expense reports, and approvals; integrates with ERP systems. - **Travel**: In-app global travel booking and management with policy enforcement. - **Bill Pay**: Automated invoice entry, approval workflows, and vendor payments. - **Banking & Treasury**: Business cash accounts with up to 4.36% yield, same-day liquidity, and up to $6M in additional FDIC insurance. ## Market Standing - **Valuation/Market Cap**: $12.3 billion (Series D3, 2022 – recent valuation not disclosed; may have changed) - **Key Metric**: Over 35,000 businesses use Brex (source: brex.com). Total funding exceeds $1.5 billion (publicly reported, not detailed in provided sources). - **Notable Investors/Partners**: Greenoaks, IVP, Tiger Global, Y Combinator, Kleiner Perkins, DST Global, Max Levchin, Peter Thiel, Lone Pine Capital, Ribbit Capital. - **Growth Signals**: Named #2 on Fast Company’s 2023 Top 50 Disruptors; expanding AI-driven finance automation; 756 hours average time saved per year for customers; 71% of expenses prepared on Brex handled entirely by automation. ## Competitive Advantages - **All-in-one platform**: Combines cards, expense management, travel, bill pay, and banking in a single stack – reducing the need for multiple vendors. - **AI-powered automation**: Uses AI to automate receipt capture, expense categorization, approval workflows, and GL coding, enabling faster close. - **Higher credit limits**: Offers up to 30x higher credit limits compared to traditional providers. - **Founder-centric culture**: Over 100 Brex alumni have started their own companies (4x industry average), signaling a culture that breeds entrepreneurship. ## Strategic Focus - **AI-first finance**: Continually investing in AI to eliminate manual work (e.g., AI expense assistant, invoice automation). - **Global expansion**: In-app global travel and multi-entity support for international teams. - **Enterprise penetration**: Deepening ERP integrations, procurement flows, and vendor-specific card controls for mid-market and enterprise clients. - **Cash management innovation**: Offering competitive treasury yields to attract and retain deposits. ## Why Work Here - **Culture**: Emphasizes “Be the founder of your career” – hires people with “grit, autonomy, and ambition” and supports rapid growth. Values include Growth Mindset, Ownership, Customer Obsession, and One Brex. - **Remote-first**: Committed to remote-first work, with in-office days/offsets for connection and up to 4 fully remote weeks per year. Employees can optimize time and location. - **Benefits**: Generous parental leave, Carrot Fertility, Milk Stork, medical/dental/vision, Spring Health (mental health), Calm app, generous vacation, and year-end company shutdown. - **Headcount**: ~800 employees (Built In), 501–1,000 range (The Muse) with 7 offices globally. - **Engineering focus**: Strong engineering culture visible through “Building Brex” blog and emphasis on automation and AI. ## Sources 1. [brex.com](https://www.brex.com/careers) 2. [brex.com](https://www.brex.com/about) 3. [brex.com](https://www.brex.com/index) 4. [builtin.com](https://builtin.com/company/brex/faq/workplace-perception) 5. [themuse.com](https://www.themuse.com/profiles/brex) ## Other roles at Brex - [Brand Design Manager, Growth](https://feeny.ai/job/brand-design-manager-growth-brex-seattle-27asg5kj4j3h) — Seattle, WA - [Brand Design Manager, Growth](https://feeny.ai/job/brand-design-manager-growth-brex-new-york-3mqc3tnjmnjg) — New York, NY - [Brand Design Manager, Growth](https://feeny.ai/job/brand-design-manager-growth-brex-san-francisco-5fa8s71sp3kn) — San Francisco, CA - [Senior Design Recruiter](https://feeny.ai/job/senior-design-recruiter-brex-vancouver-r1qtgcz99wm6) — Vancouver, Canada - [Senior Design Recruiter](https://feeny.ai/job/senior-design-recruiter-brex-new-york-9xrceq1pesq3) — New York, NY - [Senior Design Recruiter](https://feeny.ai/job/senior-design-recruiter-brex-seattle-wpqetx0fnr0s) — Seattle, WA - [Senior Design Recruiter](https://feeny.ai/job/senior-design-recruiter-brex-san-francisco-b3rs7cb87aze) — San Francisco, CA - [Senior Product Designer, T&E](https://feeny.ai/job/senior-product-designer-t-e-brex-united-states-v2ks2fqhf1t2) — United States - [Senior Director, Client Sales](https://feeny.ai/job/senior-director-client-sales-brex-seattle-7pphfvb5fvz1) — Seattle, WA - [Senior Director, Client Sales](https://feeny.ai/job/senior-director-client-sales-brex-new-york-ks2w98399z3r) — New York, NY