--- title: 'Partner Solutions Architect at Netomi' canonical: 'https://feeny.ai/job/partner-solutions-architect-netomi-san-mateo-10swbtbv2j5q' type: 'job' last_seen: '2026-09-11' --- # Partner Solutions Architect at Netomi - **Company:** Netomi - **Location:** San Mateo, CA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-05-15 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.lever.co/netomi/60221dc9-aee2-469b-960b-1844b0c82d01 ## Job description About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role: We are seeking a highly technical and customer-facing Partner Solutions Architect to play a critical role in driving revenue through enterprise deals and partner ecosystems. This role sits within the Alliances team to advance deals, enable partners (especially SIs), and bring Netomi’s platform to life in customer environments. You will operate as both a hands-on builder and a front-line technical seller—leading POCs, writing and reviewing code where needed, and translating complex architectures into clear business value for executive stakeholders. You are equally comfortable writing code for a live POC as you are presenting a solution strategy to a CIO or CTO. You will partner closely with the Channel and Partner Enablement Managers to ensure technical deal learnings are translated into scalable partner programs and training. Responsibilities: Partner-Facing Technical Enablement - Serve as the primary technical partner to SIs and technology partners, enabling them to effectively position, demo, and deliver Netomi solutions - Develop and deliver partner training, workshops, and certifications to drive technical readiness and adoption - Act as a trusted advisor to partner technical teams across architecture, integrations, and deployment POCs, Demos & Deal Support - Lead and support technical sales cycles, including solution design, demos, and hands-on POCs in partnership with Sales, Alliances, and Field CTO - Prototype, build, and adapt solutions in real time to meet customer requirements in complex enterprise environments - Troubleshoot and resolve technical blockers to accelerate deal progression and improve win rates - Ensure a smooth technical hand-off to CS and Delivery teams Solution Design & Architecture - Design scalable, enterprise-grade architectures leveraging APIs, integrations, and cloud platforms (AWS, Azure, GCP) - Translate customer and partner requirements into clear, actionable technical solutions aligned to business outcomes - Ensure solutions are aligned with best practices for performance, security, and scalability Partner Asset Development & Scale - Build and maintain repeatable technical assets (demo environments, reference architectures, integration templates, playbooks) - Enable partners to independently execute POCs and implementations over time - Standardize best practices to scale partner-led technical delivery Technical Thought Leadership - Represent Netomi in partner and customer engagements as a technical expert - Contribute to technical content, demos, and best practices that elevate Netomi’s position in enterprise AI conversations - Provide feedback to Product and Engineering teams based on partner and customer insights Requirements: - 6-10+ years in Solutions Engineering, Solutions Architecture, or technical pre-sales roles - Strong hands-on experience with coding, APIs, integrations, and building real-world solutions/POCs - Ability to prototype, debug, and adapt solutions in live, high-pressure deal environments - Highly skilled at creating repeatable technical assets for partners, and understands how to smoothly hand-off to Customer Success and other delivery teams - Experience supporting enterprise sales cycles and engaging with both technical teams and executive stakeholders - Proven ability to translate complex technical concepts into clear business outcomes - Experience working with partners and SIs in co-sell motions - Strong understanding of: - AI/ML or LLM-based systems (preferred) - Cloud environments (AWS, Azure, GCP) - Scalable system design and integrations Who You Are: - A technical builder—you’re comfortable writing code, troubleshooting integrations, and getting hands-on in POCs - A credible executive communicator—you can confidently present to C-suite stakeholders and simplify complex ideas - Commercially minded—you understand this role exists to drive revenue and close deals - Thrive in ambiguity—you can move quickly from whiteboard → working solution → closed deal quickly - Strong sense of ownership—you step into gaps and push deals forward without waiting for direction - Energized by working at the intersection of technology, sales, and partners Why Netomi: - Direct impact on revenue and strategic deals - Play a key role in scaling a partner-led GTM motion - Help define how Netomi is sold in the market Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. ## About Netomi ## Company Overview - **One-liner**: Netomi is an enterprise agentic AI platform that powers autonomous customer experiences across chat, email, and voice for the world’s most demanding brands. - **Entity Type**: Private (Series C, $110M raised in April 2026) - **Headquarters**: San Mateo, California, United States - **Founded**: 2016 - **Founders**: Puneet Mehta ## Core Business - **Primary industry**: Enterprise AI / Customer Experience (CX) – Agentic AI platform - **Target customers**: B2B, large enterprises (Fortune 500) with complex, high-volume customer service needs - **Mission or purpose**: To be the intelligence layer for digital experiences, enabling brands to deliver effortless, outcome-driven customer journeys by embedding AI directly into every touchpoint. ## Products & Services - **Netomi Agentic AI Platform**: A full-stack agentic AI solution that autonomously resolves customer issues across chat, email, and voice. It includes an Agentic Studio for building and governing AI agents, multi-layer observability, and deterministic controls. The platform moves AI upstream to engage customers before problems reach support. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Annual Revenue of $47.3M (latest fiscal year); Total Funding of $147.5M (across 5 rounds, including $110M Series C in April 2026) - **Notable Investors/Partners**: WndrCo, Accenture Ventures, Adobe Ventures (Adobe features Netomi on its homepage); strategic integrations with Microsoft (Azure, Dynamics 365, Marketplace) - **Growth Signals**: 23.2% year-over-year headcount growth (215 employees); 190% increase in job postings year-over-year; major customer wins include Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, Ingram Micro; deep integration with Adobe and Microsoft ecosystems. ## Competitive Advantages - **Deterministic governance with agentic autonomy**: Unlike many AI platforms, Netomi combines autonomous decision-making with strict business rules, governance, and observability – critical for regulated industries. - **Proven at massive scale**: Deployed in the highest-stakes environments (airlines, finance, sports) with full resolution and no escalation. - **Embedded, not bolted-on**: AI is woven into the customer journey across all digital assets, enabling proactive and preemptive experiences rather than reactive support. - **Strong partner ecosystem**: Backed by Adobe Ventures and Accenture, with deep integrations into Adobe Experience Cloud and Microsoft Azure/Dynamics 365. ## Strategic Focus - **Current priorities**: Scaling enterprise adoption of agentic AI for CX; deepening integrations with Adobe and Microsoft; expanding into new verticals and geographies; building out the “Agentic Delivery” team to accelerate deployment. - **Direction**: Moving from “AI as a feature” to “AI as the fabric of the experience” – embedding intelligence across every brand touchpoint. ## Why Work Here - **Culture**: Strong culture score (4.7/5 on employer reviews), high career development rating (4.8/5). Emphasis on innovation, autonomy, and impact. - **Remote/hybrid policy**: Remote-first for many roles; offices in San Mateo (HQ), Toronto, Canada; Gurugram, India. Open positions explicitly list “Remote – Full-time” for India and Canada. - **Notable perks**: Opportunity to work on cutting-edge agentic AI at scale with top-tier enterprise clients; strong emphasis on learning (leadership from Adobe, Accenture); diverse, global team (57% India, 13% US, 11% Canada). - **Engineering culture**: Heavy investment in AI, data science, and infrastructure (tech stack includes Python, Kotlin, TensorFlow, Snowflake, Kubernetes, etc.). Open roles in product engineering, data science, QA, DevOps, and agentic solutions. ## Sources 1. [netomi.com](https://www.netomi.com/) – Company homepage, product overview 2. [jobs.lever.co/netomi](https://jobs.lever.co/netomi) – Careers page, job listings, remote policy 3. [netomi.com/careers](https://www.netomi.com/careers) – Careers overview 4. [netomi.com/about](https://www.netomi.com/about) – About page, mission, investors 5. [linkedin.com/company/netomi](https://linkedin.com/company/netomi) – LinkedIn company page (employees, funding, customer logos, recent posts) 6. [craft.co/netomi](https://craft.co/netomi) – Company profile with revenue, funding, headcount, tech stack, reviews ## Other roles at Netomi - [Principal Account Manager, Strategic Accounts](https://feeny.ai/job/principal-account-manager-strategic-accounts-netomi-new-york-9xdxcvawr43a) — New York, NY - [Staff Agentic AI Engineer - Marketing](https://feeny.ai/job/staff-agentic-ai-engineer-marketing-netomi-toronto-north-9pjdc7ka05zr) — Toronto/north, United States - [Agentic Engineer Level II/III](https://feeny.ai/job/agentic-engineer-level-ii-iii-netomi-india-xrgfgs7ng3sw) — India - [Principal Customer Architect](https://feeny.ai/job/principal-customer-architect-netomi-remote-82hd76vq52pw) - [Senior Customer Architect](https://feeny.ai/job/senior-customer-architect-netomi-remote-t9bfx55s9se0) - [Human Resources Business Partner](https://feeny.ai/job/human-resources-business-partner-netomi-san-mateo-zazwxq53x6hw) — San Mateo, CA - [SDE II - Frontend](https://feeny.ai/job/sde-ii-frontend-netomi-gurugram-hp43kpgfwsd5) — Gurugram, India - [Prompt Engineer](https://feeny.ai/job/prompt-engineer-netomi-toronto-6bkf0z5ws2ec) — Toronto, Canada - [Senior Data Scientist (Agentic Solutions)](https://feeny.ai/job/senior-data-scientist-agentic-solutions-netomi-india-1ktbq7209sgv) — India - [UX Researcher](https://feeny.ai/job/ux-researcher-netomi-toronto-21946wcw7745) — Toronto, Canada