--- title: 'Partner Success Associate at Figure Lending' canonical: 'https://feeny.ai/job/partner-success-associate-figure-lending-new-york-re8hr01b02k9' type: 'job' last_seen: '2026-10-14' --- # Partner Success Associate at Figure Lending - **Company:** Figure Lending - **Location:** New York, NY - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/figure/jobs/8872914002 ## Job description ## About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We’re proud to be recognized as one of [Forbes’ Most Innovative Fintech Startups in 2025](https://www.forbes.com/lists/fintech50/) and [Fast Company’s Most Innovative Companies in Finance and Personal Finance](https://www.fastcompany.com/91269557/finance-personal-finance-most-innovative-companies-2025). ## About the Role Figure is a leader in the real-estate secured small business (SMB) finance space by enabling business owners to acquire secured funding in the fastest and most cost-efficient manner: tapping their home equity with a Figure HELOC. We are searching for a partner success associate to activate key Independent Sales Organization (ISO) and financing broker relationships. You will be responsible for ensuring SMB leads seamlessly flow through Figure’s funnel. On a day-to-day basis, this means ensuring ISO/broker partners are able to easily submit financing opportunities to Figure and that small business owners are provided a best-in-class borrower experience. This is a revenue-generating, originations-focused role – and ideal candidates will have a strong background in partner relationship management, sales, and customer service. ## What You'll Do - ISO/Broker sales & success: - Master Figure’s products and our value propositions to SMB partners - Build strong relationships with key partners while serving as primary day-to-day point of contact - Manage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding deals - Address daily inquiries, via email and phone, from ISO/broker/lender partners - Educate partners on Figure’s partner technology stack and digital borrower application process - Provide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market - Ensure compliance with regulatory requirements and company policies across all ISO/funder activities - Program development: - Support the pipeline development and partner onboarding processes - Establish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.) - Optimize partner performance – including creative testing, payout optimization, and performance analysis - Contribute to partnership strategy development and market expansion initiatives ## What We Look For - 2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space - Understanding of small business finance and broker/ISO dynamics - Excellent relationship management and communication skills - Experience with CRM & analytics platforms (i.e., Salesforce, Tableau) - Experience with lender/funder platforms and processes (e.g. lead submission tools) - Exposure to the mortgage or secured lending space is a plus - Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus - Adhere to all company security policies and data handling procedures. - Complete mandatory security awareness training within required timeframes. - Promptly report any suspected security incidents or suspicious activity to the Security team. Salary - Base Compensation Range: $68,000 - $95,000 annually - 25% annual bonus target, paid quarterly - Company equity in the form of RSUs This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above. This role is based out of our NYC office and will be on-site 3-5 days per week. ## Benefits - Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits Employer-paid life and disability insurance 11 observed holidays and PTO plan Up to 12 weeks of paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our [California Employee](https://www.figure.com/ca-employee-privacy-notice/) and [General Workforce Privacy Notice](https://www.figure.com/workforce-privacy-notice/) for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid ## About Figure Lending ## Company Overview - **One-liner**: Figure is a financial technology company leveraging blockchain and AI to originate and securitize home equity lines of credit and other consumer loan products. - **Entity Type**: Public (NASDAQ: FIGR) - **Headquarters**: New York City, New York, United States - **Founded**: 2018 - **Founders**: Mike Cagney (Co-Founder, Executive Chairman), June Ou (Co-Founder, Advisor, Board Member) ## Core Business - **Primary industry**: Financial Services – Consumer Lending / Fintech - **Target customers**: B2C (homeowners seeking HELOCs, cash-out refinance, crypto-backed loans) and B2B (350+ partner banks, credit unions, fintechs, home improvement companies) - **Mission / Purpose**: “Building the future of capital markets at the intersection of blockchain and AI” – reducing costs and increasing efficiency in the private credit marketplace. ## Products & Services - **Figure HELOC**: Home equity line of credit – approval in under 5 minutes, funding in as few as 5 days. Rates as low as 6.75% APR. Borrow up to $750,000. [figure.com](https://www.figure.com/) - **Crypto-Backed Loan**: Borrow against BTC, ETH, or SOL with interest-only payments for a 12-month term. [figure.com](https://www.figure.com/) - **DSCR Refinance**: Debt Service Coverage Ratio refinance for real estate investors using rental income (not personal income) for qualification. [figure.com](https://www.figure.com/) - **Cash-Out Refinance**: Consolidate debt or access equity with a single monthly payment. [figure.com](https://www.figure.com/) - **Democratized Prime**: Lend cash or crypto for up to 9% yield, or borrow with a Flex Rate Loan. [figure.com](https://www.figure.com/) - **YLDS Stablecoin**: SEC-approved interest-bearing stablecoin issued by Figure. [figure.com](https://www.figure.com/about/) ## Market Standing - **Valuation / Market Cap**: Not disclosed (public company; market cap not provided in search results) - **Key Metrics**: - **Annual Revenue**: $506.9M (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/figuretechnologies) - **Total Funding**: $2.6B across 16 rounds [linkedin.com](https://www.linkedin.com/company/figuretechnologies) - **Headcount**: 469 employees (+35.3% YoY) [linkedin.com](https://www.linkedin.com/company/figuretechnologies) - **Scale**: $25B+ equity unlocked, 253K+ households served [figure.com](https://www.figure.com/) - **Market Position**: #1 non-bank HELOC lender in the U.S.; 40% of HELOC volume transacted on Figure Connect; 75% market share in real-world asset tokenization [figure.com](https://www.figure.com/about/) - **Notable Investors / Partners**: Goldman Sachs, J.P. Morgan, Barclays, Jefferies (HELOC securitization ratings); Janus Henderson (first sale of crypto-backed loan pool); partnerships with OpenAI GPT, Google Gemini [figure.com](https://www.figure.com/about/) - **Growth Signals**: Acquired HomeBridge Financial Services (2021); first SEC-approved interest-bearing stablecoin; AAA-rated HELOC securitizations; processing costs slashed 20x in 2025 alone. ## Competitive Advantages - **Blockchain-native platform** that removes intermediaries, enabling faster approvals and lower costs. - **AI-enhanced lending** (powered by OpenAI GPT, Google Gemini) for near-instant underwriting. - **Vertically integrated capital markets platform** – origination, custody, trading, and securitization of whole loans. - **First-mover status**: First SEC-approved interest-bearing stablecoin, first non-bank to achieve AAA-rated HELOC securitizations. - **Broad partner network**: 350+ B2B partners embedding Figure’s technology. ## Strategic Focus - **Expand the capital markets platform** to cover consumer assets beyond home equity (e.g., crypto-backed loans, DSCR refinance). - **Scale stablecoin (YLDS)** for institutional and retail use. - **Continue AI and blockchain integration** to further reduce costs and improve speed. - **Grow loan origination volume** through partner channels and direct-to-consumer digital experience. ## Why Work Here - **Culture & Values**: “Good people, shared values, & a supportive environment” – emphasis on inclusion, innovation, customer success, and integrity. [figure.com](https://www.figure.com/careers/) - **Work Model**: Hybrid / remote flexibility – offices in San Francisco, CA; New York, NY; Reno, NV; St. Louis, MO; Charlotte, NC. Many roles listed as “Remote” (e.g., Director, Crypto Protocols; Product Counsel, Crypto). [greenhouse.io](https://job-boards.greenhouse.io/figure/jobs/8451115002) - **Growth Trajectory**: Rapid headcount growth (+35% YoY) and public-company status signal strong scaling phase. - **Engineering & Innovation**: Opportunity to work at the intersection of blockchain, AI, and consumer finance; teams building protocols, stablecoins, and AI-driven lending. - **Diversity & Inclusion**: Equal Opportunity Employer committed to mutual respect. [figure.com](https://www.figure.com/careers/) - **Perks & Recognition**: Named to Fast Company’s Most Innovative Companies (2024, 2025); Investopedia Best HELOC 2025; Money.com 2025. ## Sources 1. [figure.com/about](https://www.figure.com/about/) – Company overview, metrics, leadership, awards 2. [figure.com](https://www.figure.com/) – Product descriptions, rates, blockchain/AI positioning 3. [figure.com/careers](https://www.figure.com/careers/) – Culture, values, office locations, EEO statement 4. [linkedin.com/company/figuretechnologies](https://www.linkedin.com/company/figuretechnologies) – Headcount, revenue, funding, stock symbol, open positions 5. [job-boards.greenhouse.io/figure](https://job-boards.greenhouse.io/figure/jobs/8451115002) – Current job listings, remote/hybrid indicators ## Other roles at Figure Lending - [Customer Success Associate](https://feeny.ai/job/customer-success-associate-figure-lending-charlotte-151ctgyc6p5j) — Charlotte, NC - [Senior Data Analyst](https://feeny.ai/job/senior-data-analyst-figure-lending-remote-789zkcb6mprn) - [Associate AI Engineer](https://feeny.ai/job/associate-ai-engineer-figure-lending-remote-xaz6mqm5qg5v) - [Team Manager](https://feeny.ai/job/team-manager-figure-lending-reno-fy466rhqgqhs) — Reno, NV - [Team Manager](https://feeny.ai/job/team-manager-figure-lending-charlotte-edh7j48mxxnn) — Charlotte, NC - [Licensed Customer Success Associate, Hawaii](https://feeny.ai/job/licensed-customer-success-associate-hawaii-figure-lending-honolulu-aex1a2fee4ph) — Honolulu, HI - [Customer Success Associate](https://feeny.ai/job/customer-success-associate-figure-lending-dallas-x3pwyst5xf3g) — Dallas, TX - [Customer Success Associate](https://feeny.ai/job/customer-success-associate-figure-lending-reno-7n06vs1pk1db) — Reno, NV - [Sales Development Representative (SDR), Enterprise](https://feeny.ai/job/sales-development-representative-sdr-enterprise-figure-lending-new-york-40dbq02bx5wc) — New York, NY - [Associate Originations & Distribution](https://feeny.ai/job/associate-originations-distribution-figure-lending-new-york-1e42jds6svvp) — New York, NY