---
title: 'Partner Technical Account Engineer at VTEX'
canonical: 'https://feeny.ai/job/partner-technical-account-engineer-vtex-sao-paulo-btj1d1s1wdt0'
type: 'job'
last_seen: '2026-09-06'
---

# Partner Technical Account Engineer at VTEX

- **Company:** VTEX
- **Location:** São Paulo, Brazil
- **Posted:** 2026-04-07
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/vtex/jobs/5856357004

## Job description

VTEX is a global leader in digital commerce technology, providing innovative solutions for businesses seeking excellence in their online ventures. As an integral part of the Global Strategic Alliances team, you will have the opportunity to contribute to VTEX's ongoing success by serving as the primary technical point of contact for our most strategic VTEX partners.

Key Responsibilities:

- Technical Advisory: Serve as the lead technical authority for key partners, providing expert guidance on platform architecture, best practices and scalability.
- Technical Governance: Oversee the technical health of partner projects, identifying potential risks and ensuring alignment with VTEX’s performance standards and security protocols.
- Enablement & Coaching: Conduct workshops and technical training sessions to ensure partner developers are proficient in VTEX foundations and capabilities.
- Strategic Problem Solving: Act as the final escalation point for complex technical hurdles, working closely with the Partner Manager, the internal Product and CX team to resolve platform-specific challenges.
- Innovation Roadmap: Stay ahead of commerce trends to help partners innovate and expand their service offerings.
- Payment Provider Homologation Process: Be the owner of the payment connectors homologation process by managing the assessment and prioritization of incoming requests. Lead process optimization initiatives to enhance operational efficiency and improve time-to-market.

Requirements:

- Academic Background: Bachelor's degree in Engineering, Computer Science or related fields.
- VTEX Expertise: Proven knowledge and experience with the VTEX platform, specially regarding Payment Provider Protocol and Marketplace integrations.
- Technical Skills: Expertise in GraphQL and RESTful APIs, with proficient knowledge of architecting complex integrations between commerce platforms and third-party systems, focusing on scalable and high-performance solutions.
- Effective Communication: Strong argumentative skills and the ability to articulate viewpoints based on data.
- Languages: Advanced English and Portuguese; Spanish is considered a plus.
- Proactive Attitude: Eagerness to learn, adapt to challenges, and drive results.

If you are driven by the challenge of building scalable digital ecosystems and being the technical reference to guide global partners, submit your resume and join the VTEX team, where we turn ideas into reality!

## About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.

## Benefits

- Health, dental, and life insurance with national coverage provided by VTEX
- Language development incentive program (English, Spanish)
- Flexible work schedule
- Flexible meal allowance
- Extended parental leaves
- Child-care assistance
- Financial assistance to build your work-from-home setup
- Totalpass partnership
- Free shipping on 1000+ VTEX stores

## About VTEX

## Company Overview
- **One-liner**: VTEX provides an AI-native commerce platform that enables enterprise brands and retailers to orchestrate B2C, B2B, marketplace, and omnichannel operations from a single unified suite.
- **Entity Type**: Public (NYSE: VTEX)
- **Headquarters**: Rio de Janeiro, Brazil (with major offices in New York, Miami, Mexico City, Bogotá, and São Paulo)
- **Founded**: 2000
- **Founders**: Geraldo Thomaz Jr. and Marcio Kumruian

## Core Business
- Primary industry/industries: E-commerce Software, Digital Commerce Platforms, Retail Technology, AI-Powered Customer Experience
- Target customers: Enterprise B2C, B2B, D2C, and Marketplace retailers; global brands; mid-market and large retailers
- Mission or purpose statement: "Create the future of commerce" by powering the commerce transformation and enabling organizations to modernize their tech stack with an AI-native operating system.

## Products & Services
- **VTEX Commerce Platform**: A unified, AI-native suite for D2C, B2C, B2B, and Marketplace commerce, including order management, omnichannel operations, and global commerce capabilities (multi-region, multi-language, multi-currency).
- **VTEX CX Platform (formerly Weni)**: An AI-native customer service and conversational commerce platform, acquired from Weni.ai. Includes autonomous AI agents for customer support, guided purchasing, and real-time assistance across channels.
- **Agentic WhatsApp Store**: Enables conversational commerce directly within WhatsApp, allowing customers to discover products, get personalized recommendations, and complete purchases without leaving the chat.
- **AI Search & Recommendations**: Context-aware search and real-time personalized recommendations to drive conversions and revenue per visit.
- **VTEX Ads Platform**: An AI-optimized retail media network that allows brands to run sponsored campaigns directly on storefronts, turning existing traffic into incremental revenue.
- **CMS with GenAI**: Content management with generative AI for faster campaign creation, personalized messaging, and SEO improvement.
- **Data Insights Agent**: AI-powered analytics that transform complex commerce data into actionable decisions, predicting trends and guiding strategy in real time.

## Market Standing
- **Valuation/Market Cap**: As of mid-2026, VTEX has a market capitalization of approximately $2.5–$3 billion (fluctuates with market conditions). The company processes over **$15B+ in GMV annually**.
- **Key Metric**: Public company with reported quarterly earnings. In FY 2025, VTEX reported annual revenue of approximately $300M+ (exact figures available in SEC filings). Total funding raised pre-IPO was approximately $365M.
- **Notable Investors/Partners**: Key institutional investors include SoftBank, Goldman Sachs, and others. Partners include major global brands like Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool. The company has 3,500+ enterprise customers and supports 3,100+ active online stores across 44 countries.
- **Growth Signals**: Strong headcount growth (1,300+ employees globally, up from ~1,000 in 2023), 38 operating locations worldwide, a 4.3 Glassdoor rating, and continuous expansion through acquisitions (e.g., Weni.ai in 2025). The company is aggressively investing in AI-native features and conversational commerce.

## Competitive Advantages
- **AI-Native Platform**: Unlike many legacy commerce platforms that bolt on AI, VTEX embeds AI across every layer of the platform (search, recommendations, customer service, ads, content, data insights), creating a unified, intelligent commerce ecosystem.
- **Unified Commerce Suite**: Offers a single platform for B2C, B2B, D2C, marketplace, and omnichannel operations, reducing complexity and maintenance for enterprise customers.
- **Global Reach with Local Depth**: Serves 44 countries with localized capabilities (languages, currencies, regulations), a rare combination for a commerce platform.
- **Strong Enterprise Customer Base**: High-profile, sticky enterprise clients (Carrefour, Sony, Colgate, Whirlpool) create a strong moat through switching costs and deep integrations.
- **Acquisition of Weni.ai**: The 2025 acquisition of Weni.ai added a leading agentic CX platform, positioning VTEX at the forefront of conversational commerce and AI-powered customer service.

## Strategic Focus
- **AI-First Innovation**: Doubling down on autonomous AI agents (customer service, sales, data insights) to differentiate the platform and drive operational efficiency for clients.
- **Conversational Commerce**: Expanding capabilities in WhatsApp and other chat-based commerce channels to capture the growing trend of social and conversational selling.
- **Global Expansion**: Continuing to grow in Latin America (its stronghold) while expanding deeper into North America, Europe, and Asia.
- **Platform Ecosystem**: Building out the VTEX Ads and marketplace capabilities to create a network effect where more sellers and buyers attract each other, generating incremental revenue streams.
- **Enterprise Modernization**: Targeting CIOs and CTOs looking to replace legacy, fragmented commerce stacks with a modern, unified, AI-native solution.

## Why Work Here
- **Culture & Ratings**: VTEX has a strong Glassdoor rating of 4.3, indicating high employee satisfaction. The company describes its culture as one where "high performance is a mountain with no top" and emphasizes a "shared bold future."
- **Remote/Hybrid/Office**: The company has 38 operating locations worldwide and supports a hybrid work model. Roles are available in major hubs (Rio de Janeiro, São Paulo, New York, Miami, Mexico City, Bogotá) and some remote positions.
- **Early Careers & Diversity**: VTEX has active early career programs (internships, student initiatives) and a dedicated "Programa de Diversidade" for inclusion of people with disabilities. They have a specific "Banco de Talentos Diversos" in Brazil.
- **Engineering & Tech Culture**: With 1,300+ employees and a tech-heavy focus (AI, cloud, SRE, frontend, backend), engineers work on cutting-edge commerce and AI problems at global scale. The company offers roles in Engineering, Product Management, Data, and Cloud infrastructure.
- **Impact & Scale**: Employees work on a platform that processes $15B+ in GMV annually and serves 3,500+ enterprise customers, offering a high-impact environment where work is visible and directly affects global commerce.

## Sources
1. [vtex.com](https://vtex.com/en-us)
2. [investors.vtex.com](https://www.investors.vtex.com/overview/default.aspx)
3. [careers.vtex.com](https://careers.vtex.com/)
4. [job-boards.greenhouse.io/vtex](http://job-boards.greenhouse.io/vtex)
5. [weni.ai](https://weni.ai/en)

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