--- title: 'Partnership Engagement at Midstream Health' canonical: 'https://feeny.ai/job/partnership-engagement-midstream-health-united-states-kxe9cqcerzee' type: 'job' last_seen: '2026-09-11' --- # Partnership Engagement at Midstream Health - **Company:** Midstream Health - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-05-08 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/midstream/046c928c-c2aa-4e30-a941-68266491afaa ## Job description Midstream is an AI-native financial operating system for health systems, founded by experienced entrepreneurs and backed by top-tier investors. We give finance, supply chain, and managed care teams real-time visibility into where margin is at risk, with a precise action plan for capturing it before it's gone. Purpose-built for healthcare's complexity, Midstream transforms structured, unstructured, and external data into instant, contract-aware insights that drive smarter decisions. Our AI agents unify spend and revenue operations across the full back-office, learning and adapting with every interaction and delivering always-on intelligence that no point solution or one-off engagement can match. We're compressing months to minutes and turning post-period hindsight into in-the-moment foresight. The tempo of healthcare finance is changing, and Midstream is leading it. Opportunity We are looking for a Partner Engagement Manager to own the success and outcomes of Midstream’s health system customers. This role is responsible for ensuring customers realize value quickly and consistently. You will serve as the primary point of contact from day one—understanding customer goals, guiding adoption, and ensuring Midstream delivers measurable impact on financial and operational performance. This is a high-ownership customer centric role. You will work closely with customers to turn initial adoption into long-term partnership—ensuring they see continuous value, expand their use of the platform over time, and become strong advocates for Midstream. ## How you'll make an impact Own customer outcomes Partner with customers to define success, track progress, and ensure Midstream delivers clear, measurable value. Drive adoption and engagement Guide onboarding, usage, and ongoing engagement to ensure the product becomes embedded in customer workflows. Proactively manage account health Monitor signals, identify risks early, and resolve issues before they impact retention or satisfaction. Build deep, trusted relationships Develop strong relationships across stakeholders—from operators to executives—becoming a trusted partner over time. Turn customers into advocates Create positive customer experiences that lead to references, case studies, and executive sponsorship. Support expansion through value Identify opportunities to deepen engagement as customers realize success, partnering with the commercial team where needed. ## Who you are Experienced in customer success or customer-facing roles You have 5+ years of experience working closely with customers in SaaS, healthcare, or enterprise environments. Outcome-oriented You focus on delivering measurable value and ensuring customers achieve their goals—not just managing relationships. A strong relationship builder You build trust across all levels of an organization, including executive stakeholders. Proactive and solution-oriented You anticipate challenges, ask the right questions, and bring solutions before issues escalate. Commercially aware (but not sales-first) You understand how value leads to expansion and can spot opportunities without forcing them. A high-ownership operator You take responsibility for customer success, move quickly, and thrive in a fast-paced startup environment. ## About Midstream Health ## Company Overview - **One-liner**: Midstream Health provides an AI-powered financial action platform that gives health systems real-time visibility into margin risks and enables proactive optimization of revenue and cost. - **Entity Type**: Private (venture-backed, stage not publicly disclosed) - **Headquarters**: San Francisco, CA, USA (primary office) - **Founded**: 2009 (per Built In profile; other sources indicate a more recent inception – conflicting reports) - **Founders**: Venkat Mocherla (CEO) and Sumit Kadakia (President) ## Core Business - **Primary industry**: Healthcare Financial Technology (HealthTech / FinTech for health systems) - **Target customers**: Health systems, hospitals, and managed care organizations (B2B, enterprise) - **Mission / Purpose Statement**: “Restoring financial clarity to healthcare by surfacing what matters, when it matters.” ## Products & Services - **AI-Powered Financial Action Platform**: A SaaS platform that ingests fragmented contract, pricing, rebate, and payer data to surface margin opportunities (e.g., missed rebates, underpayments, pricing variances). Features include 24/7 AI agents, natural-language query, real-time scenario planning, and verified traceability back to source data. Designed for supply chain, pharmacy, managed care, and finance teams. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metrics**: - Over **$80B in net patient revenue** managed through the platform (as of late 2025) - **1,461+** opportunities surfaced (likely metric) - **90 days** to realise value? (incomplete data) - **Funding**: Not publicly available. Notable advisors include Mo Kaushal (Advisor to General Catalyst), suggesting VC backing. - **Notable Investors / Partners**: Advisors include Mo Kaushal (General Catalyst), Vance Moore (ex-President Mercy), Mitch Morris (ex-Vice Chairman Deloitte), Nancy McCutchen (ex-SVP Optum), Debby Meredith (ex-VP Engineering Netscape), and Andy Murphy (Partner Chartis). Customer reference: CommonSpirit Health (CIO Daniel Barchi). - **Growth Signals**: Emphasis on “measurable margin impact in days”; platform deployment is fast (“no multi-year implementation”); hiring across engineering, product, and partnerships (7 open roles as of July 2025). ## Competitive Advantages - **Purpose-built for healthcare**: Integrates with existing health system workflows; fills critical data gaps with proprietary datasets. - **Speed to value**: AI agents surface opportunities that can be acted on in days, not months. - **Closed-loop execution**: Not just analytics – every opportunity is traced to source data, enabling leaders to act immediately. - **Domain‑trained AI**: Continuously learns from contract, pricing, and rebate data to become smarter over time. - **Strong advisory network** with deep healthcare and technology expertise. ## Strategic Focus - **Proactive vs. reactive**: Shift health system finance from post-period hindsight to real-time foresight. - **Data completeness**: Build proprietary datasets to complement fragmented health system data. - **Agentic optimization**: Expand AI agent coverage across supply chain, pharmacy, and managed care. - **Scaled impact**: Target larger health systems and multi-hospital networks (e.g., CommonSpirit Health). ## Why Work Here - **Culture**: Small, tight-knit team with values of transparency, collaboration, ownership mindset, and speed. “We build with, not for, each other.” - **Work model**: Hybrid office in San Francisco (employees split time between remote and on-site). Some roles listed as remote. - **Perks**: Competitive pay & equity, full medical/dental/vision, flexible PTO & family leave, commuter benefits, pet-friendly office, daily team lunches, professional development stipends, weekly social events. - **Engineering culture**: “We ship early and often” – emphasis on fast iteration and ownership of outcomes. Team includes operators, engineers, and health system experts. ## Sources 1. [midstream.health](https://www.midstream.health/) – Company landing page 2. [midstream.health/careers](https://www.midstream.health/careers) – Careers page with perks and job openings 3. [midstream.health/about](https://www.midstream.health/about) – About page with leadership, advisors, and values 4. [builtin.com/company/midstream-health](https://builtin.com/company/midstream-health) – Company profile including founded year, office location, and job listings 5. [jobs.ashbyhq.com/midstream](https://jobs.ashbyhq.com/midstream) – Active job postings ## Other roles at Midstream Health - [GTM Operations](https://feeny.ai/job/gtm-operations-midstream-health-united-states-ccg2j5d8v74g) — United States - [Applied AI Solutions Architect](https://feeny.ai/job/applied-ai-solutions-architect-midstream-health-san-francisco-32etbt1vhf4r) — San Francisco, CA - [Product Lead](https://feeny.ai/job/product-lead-midstream-health-san-francisco-wj7rm4tg0b99) — San Francisco, CA - [Software Engineer, Product](https://feeny.ai/job/software-engineer-product-midstream-health-san-francisco-94aqgd3mksw7) — San Francisco, CA