--- title: 'Partnership Manager at ASAPP' canonical: 'https://feeny.ai/job/partnership-manager-asapp-new-york-c7m6fsdsqrh6' type: 'job' last_seen: '2026-11-08' --- # Partnership Manager at ASAPP - **Company:** ASAPP - **Location:** New York, NY - **Compensation:** $155k–$165k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.lever.co/asapp-2/e4d0d412-5ad0-49ec-bd25-9d56f6ba5572 ## Job description At ASAPP, our mission is simple: deliver the best AI-powered customer experience, faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. This role can be hybrid or remote. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job, it's a journey. ASAPP is seeking a Partnership Manager to build and execute our channel partnership motion, with direct accountability for pipeline and revenue sourced through strategic partners. The Partnerships team is a core part of ASAPP’s growth strategy and complements our Sales and Delivery teams. This role reports to the VP of Partnerships. The Partnership Manager will manage day-to-day relationships with existing partners, recruit new partners, and work across teams to enable co-selling and delivery. The role is hands-on and focused on turning partner engagement into closed business. ASAPP’s first priority is technology partners, whose platforms and products we integrate with and sell alongside. We also work with technology resellers, business process outsourcers, and consulting and advisory firms. ## Responsibilities - Forecast, manage, and help close partner-sourced pipeline and revenue - Develop and execute channel plans that deliver measurable pipeline and revenue, starting with technology partners - Source, recruit, vet, and negotiate with new strategic partners - Co-sell with ASAPP account executives and partner field teams on named opportunities - Own partner onboarding and enablement, including playbooks, training, certification programs, and joint marketing materials - Work with Product and Engineering to support integrations and technical alignment with partners - Translate ASAPP’s technical capabilities into partner value propositions that align with company objectives and sales priorities - Track KPIs for partner performance and program effectiveness, and represent ASAPP at partner meetings, industry events, and conferences ## Skills & Experience - 6-10 years in B2B SaaS within Enterprise and/or Contact Center environments (AI/ML experience preferred) - Proven success driving revenue through technology alliances, ISV partnerships, or ecosystem partnerships - Experience working with integrators, consultancies, resellers, business process outsourcers, or marketplace partners - Experience working directly on or alongside quota-carrying sales teams, with direct sales or Account Executive experience strongly preferred - Ability to independently drive deals from sourcing through close - Effective negotiation skills with an understanding of legal and compliance considerations - Ability to communicate credibly with both technical and business stakeholders - Collaborative approach with Engineering, Product, Finance, Marketing, and Sales - Comfort operating in fast-moving environments with changing product capabilities - Experience with CRM/PRM tools and pipeline management preferred ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-AG1 #LI-Remote ## About ASAPP ## Company Overview - **One-liner**: ASAPP builds AI-native customer experience platforms that automate and augment human agents in large enterprise contact centers. - **Entity Type**: Private (venture-backed; total funding $380M across 6 rounds) - **Headquarters**: New York, New York, United States - **Founded**: 2015 (company timeline); LinkedIn lists 2014 - **Founders**: Gustavo (surname not publicly disclosed in available sources) ## Core Business - **Primary industries**: Customer service technology, enterprise AI, contact center software - **Target customers**: Large enterprises and contact centers (B2B) - **Mission / purpose**: To solve the toughest challenges in customer service with AI, turning the contact center into the foundation of the agentic enterprise. ## Products & Services - **GenerativeAgent®**: A fully capable AI customer service agent that listens, understands, and acts like a top‑tier human agent (launched May 2024). - **ASAPP CXP (Customer Experience Platform)**: Unites CX systems, data, and workflows in one place to serve customers intelligently (launched November 2025). - **AI-native asynchronous messaging platform**: Original product for digital-first customer conversations. - **Voice AI with speech recognition and automated summaries**: Reduces after‑call work. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed. - **Key Metric**: Annual revenue estimated at $82.3M (from LinkedIn company profile); total funding $380M. - **Notable Investors / Partners**: Not named in available sources; 6 funding rounds completed. - **Growth Signals**: Headcount of 217 (-0.2% YoY) per LinkedIn; 389 total employees per Built In. Launched two major new products in 2024‑2025 (GenerativeAgent and CXP). Offices in 4 countries and remote presence in Argentina/Uruguay. ## Competitive Advantages - Long‑running focus on AI for customer service (founded 2014/2015) with early breakthroughs in generative language models for agent assistance. - Deep R&D team that publishes foundational AI research and applies it to complex enterprise interactions. - Only company offering an “AI‑native” platform that unifies data, workflows, and AI agents with human‑in‑the‑loop governance. ## Strategic Focus - Expanding from AI agent assistance to full AI‑powered customer service agents (GenerativeAgent). - Platform consolidation via ASAPP CXP to replace fragmented legacy contact center systems. - Serving the world’s largest and most demanding contact centers. ## Why Work Here - **Culture values**: Customer Driven, Grit, Excellence, Teamwork, Speed, Ownership. - **Work alongside** world‑class researchers, engineers, and operators pushing the boundaries of applied AI. - **Work environment**: Hybrid/remote options; offices in New York, Mountain View, Buenos Aires, Chennai, Bangalore; remote positions in Argentina, Uruguay, and US. - **Perks**: - Full health coverage (medical, vision, dental) for employee and family, plus monthly gym reimbursement. - Daily catered meals or food stipends in offices. - 401(k) with company matching (US employees). - Comprehensive maternity, paternity, and family leave. - Generous vacation policy. - Learning & development programs. ## Sources 1. [ASAPP Company Page](https://www.asapp.com/company) 2. [ASAPP Careers Page](https://www.asapp.com/careers) 3. [ASAPP Open Positions (Lever)](https://jobs.lever.co/asapp-2) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/asappco) 5. [Built In Company Profile](https://builtin.com/company/asapp) ## Other roles at ASAPP - [Principal AI Architect](https://feeny.ai/job/principal-ai-architect-asapp-new-york-2t0fcwxs65et) — New York, NY - [Sr. Staff Cloud Security Engineer](https://feeny.ai/job/sr-staff-cloud-security-engineer-asapp-argentina-dv7kwm4ygjpw) — Argentina - [Business Insights Analyst](https://feeny.ai/job/business-insights-analyst-asapp-argentina-6fcsapxgdxcs) — Argentina - [Chief Product Officer](https://feeny.ai/job/chief-product-officer-asapp-new-york-nmtmfnbsa55g) — New York, NY - [Lead Machine Learning Engineer, Evaluations](https://feeny.ai/job/lead-machine-learning-engineer-evaluations-asapp-mountain-view-tw8xfqfhy1by) — Mountain View, CA - [Manager, AI Project Management](https://feeny.ai/job/manager-ai-project-management-asapp-new-york-29f3wpkmek2y) — New York, NY - [Account Executive](https://feeny.ai/job/account-executive-asapp-new-york-4rgbg94vw1jp) — New York, NY - [Product Manager, Messaging Platform & AI Services](https://feeny.ai/job/product-manager-messaging-platform-ai-services-asapp-argentina-w3yz2qf4n838) — Argentina - [Senior Product Manager, Data & Solution Strategy](https://feeny.ai/job/senior-product-manager-data-solution-strategy-asapp-argentina-jgg8ke69nvbk) — Argentina - [Speech Software Engineer](https://feeny.ai/job/speech-software-engineer-asapp-new-york-sc7avf3bnwt1) — New York, NY