---
title: 'Partnership Success Manager at Finix'
canonical: 'https://feeny.ai/job/partnership-success-manager-finix-san-francisco-220a83kf5srw'
type: 'job'
last_seen: '2026-10-17'
---

# Partnership Success Manager at Finix

- **Company:** Finix
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/finix/04eec170-c27c-428e-98cd-9d372db91267

## Job description

## About Finix

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.

To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

About Role: Finix is seeking a Partnership Success Manager to own the health, growth, and productivity of our partnerships after they're signed. While our Strategic Partnerships Managers focus on sourcing and closing, you'll take the baton at close and turn those relationships into a reliable, scaling source of qualified pipeline and revenue. You'll be the day-to-day owner of our partner portfolio, responsible for onboarding partners, driving Sales Accepted Opportunities (SAOs), and keeping partners engaged and productive. This role is ideal for someone highly organized, relationship-driven, and energized by operational execution, comfortable managing many partners at once and obsessive about follow-through.

You Will:

- Own the post-close partner relationship, serving as the primary point of contact for partners once agreements are signed
- Drive SAO generation by actively working with partners to identify, qualify, and route new merchant leads into Finix's sales pipeline
- Onboard and enable new partners, including training, resource sharing, and getting partners to first opportunity as quickly as possible
- Manage day-to-day partner operations and administrative tasks, including tracking referrals, maintaining partner records, and ensuring data accuracy across systems
- Monitor partner health and performance, proactively identifying at-risk or underperforming partners and building plans to re-engage them
- Collaborate cross-functionally with Sales to ensure partner-sourced leads are followed up on and progressing through pipeline
- Support partners with ongoing enablement, including marketing collateral, co-selling support, and answers to product or process questions
- Track and report on partner performance metrics, including SAO volume, pipeline contribution, and sourced revenue by partner
- Build and refine repeatable processes for partner onboarding, enablement, and ongoing success as the program scales

You Have:

- 3+ years of experience in partner management, customer success, account management, or a related relationship-management role, ideally at a high-growth SaaS or payments company
- Track record of managing a portfolio of relationships and driving measurable outcomes (pipeline, revenue, retention, or engagement)
- Strong organizational skills and attention to detail, with the ability to juggle many partners and tasks simultaneously
- Excellent communication and relationship-building skills across both internal teams and external partners
- Comfort with operational and administrative work, including CRM hygiene, reporting, and process management
- A proactive, solutions-oriented mindset and the ability to operate in a fast-changing, zero-to-one environment
- Experience with CRM and partner tools (Salesforce, HubSpot, PRM platforms, etc.) Previous experience in payments or FinTech a plus

Finix is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Role: Partnership Success Manager Level: IC3 - IC4 Location: Remote Base Salary Range: $110,000/yr to $180,000/yr OTE + Equity + Benefits

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job related skills, experience, and relevant education or training.

## About Finix

## Company Overview
- **One-liner**: Finix provides a payment infrastructure platform that enables businesses to accept, process, and manage payments through a developer-friendly API and white-label tools.
- **Entity Type**: Private (Series C, $204M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2015
- **Founders**: Richie Serna (CEO)

## Core Business
- Primary industry/industries: Payments infrastructure, Fintech
- Target customers: Fast-growing startups, SaaS platforms, marketplaces, e-commerce businesses, and large-scale enterprises
- Mission or purpose statement: “To build the most accessible financial services ecosystem in history, starting with payments.”

## Products & Services
- **Finix Payment Platform**: An end-to-end, all-in-one payment solution with a universal API and intuitive dashboard. Businesses can accept and embed payments, automate workflows (reconciliation, underwriting, dispute management), manage fees and compliance, and access automated reporting. It supports payments, payouts, recurring billing, risk management, and compliance in a single system.
- **White-Label Tools**: No-code and low-code tools that let businesses embed a seamless, branded payment experience for their own customers.
- **Developer SDKs & APIs**: APIs and SDKs (including for Android) enabling custom payment experiences and integrations with various payment terminal providers.

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Total Funding of $204M, with a $75M Series C round raised in 2024. Annual revenue estimated at $10M (per LinkedIn estimates).
- **Notable Investors/Partners**: Acrew Capital (led Series C), Leap Global, Lightspeed Venture Partners, Citi Ventures, Tribeca Venture Partners, American Express Ventures, Bain Capital Ventures, Homebrew, Insight Partners, Inspired Capital, Sequoia Capital, Visa, and Cap Table Coalition.
- **Growth Signals**: Processes billions of dollars in transactions annually. Grew headcount by ~17.3% YoY. Serves customers including Lunchbox, AgVend, Clubessential, Passport, Vroom, and Meadow. Has expanded into Canada and operates across the U.S. and Canada.

## Competitive Advantages
- **Full-Stack Acquirer/Processor**: Finix is a full-stack acquirer processor, meaning it provides the underlying processing infrastructure rather than just a gateway, giving customers more control and access to better margins.
- **Customizability & Revenue Optimization**: Offers hundreds of configuration options and a choice of fee settings to optimize payments profitability, including per-payment-method pricing, transaction volume discounts, and accelerated settlement.
- **Developer-First Approach**: A “get started in hours, not days” API with thorough documentation, a test environment, and a team dedicated to helping customers design solutions.
- **High Reliability & Uptime**: Industry-leading 99.999% uptime guarantee.

## Strategic Focus
- **Global Expansion**: Building the “global operating system for fintech,” with a specific focus on removing technical, regulatory, and compliance barriers to expand access to payments and fintech globally.
- **Product Depth**: Continuing to enhance the platform with more automation, reporting tools, and embedded payment capabilities to serve the full lifecycle of payment operations for growing businesses.

## Why Work Here
- **Culture & Mission**: Focused on breaking down barriers in financial services and making technology accessible. Emphasis on “people-first” culture with values like “act like an owner.”
- **Remote/Hybrid/Office Policy**: Offices in San Francisco (SOMA district) and Chicago (West Loop). Many roles are US-Remote. Specific job postings may be location-specific (e.g., Toronto role in the job description).
- **Compensation & Benefits**: Competitive salary and equity. Benefits include generous paid time off, wellness days, flexible health plans (medical, dental, vision), 100% benefits coverage for employees and dependents, life insurance, and inclusive parental leave.
- **Engineering Culture**: Developer-friendly environment; the company’s own product is an API, so engineers work on solving complex payments and infrastructure problems. Emphasis on owning implementation, best practices, and architecture.

## Sources
1. [finix.com](https://finix.com/)
2. [finix.com/about-finix](https://finix.com/about-finix)
3. [finix.com/careers](https://finix.com/careers)
4. [LinkedIn](https://www.linkedin.com/company/finix-payments)
5. [Jobs.lever.co (Android Engineer Job Posting)](https://jobs.lever.co/finix/921435a1-3d41-4e4b-a6d3-aec375880305)

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