---
title: 'Partnerships Operations Manager at Doctronic'
canonical: 'https://feeny.ai/job/partnerships-operations-manager-doctronic-new-york-cx19w81pxywk'
type: 'job'
last_seen: '2026-09-13'
---

# Partnerships Operations Manager at Doctronic

- **Company:** Doctronic
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/doctronic/94f91faa-4608-4804-9c52-508c20dfba54

## Job description

Doctronic | Partnerships Partnerships Operations Manager New York City, NY • Reports to SVP of Partnerships

## About Doctronic

Doctronic is the first AI legally authorized to practice medicine. We are processing millions of consultations monthly with 99%+ treatment plan accuracy validated by board-certified clinicians. As our partnership portfolio grows, we're building the operational backbone to make sure every deal we sign is a deal we deliver on.

## About the Role

We're looking for a Partnerships Operations Manager to serve as a key organizational player on our post-sales partnerships team. Your job is simple to state and hard to do well: make sure our signed partnerships succeed. That means keeping partners, internal stakeholders, and cross-functional teams aligned, organized, and moving toward the deliverables we promised. You'll sit in the room where decisions get made, form your own point of view, and be trusted to keep everyone on track, from deal kickoff through ongoing customer success.

## What You'll Do

Partner & Stakeholder Management

- Serve as a day-to-day point of contact for external partners, building relationships that make Doctronic easy and reliable to work with
- Manage key internal and external stakeholders, keeping expectations clear on both sides
- Prepare materials, decks, and briefings that represent Doctronic well in front of partners
- Attend partner and internal meetings, contribute a real point of view, and drive outcomes rather than just take notes

Cross-Functional Coordination

- Coordinate with clinical, marketing, operations, finance, and product/engineering to ensure we deliver on every commitment made to a partner
- Track deliverables across teams and flag risks to timelines before they become problems
- Act as the connective tissue between partnership commitments and the teams responsible for executing them

Program & Project Infrastructure

- Build and maintain the systems that keep partnerships organized: kanban and Linear boards, shared Slack channels, and Figma files
- Own the operational cadence for each partnership: standups, syncs, and follow-through on action items
- Bring structure to ambiguity, favoring durable systems over one-off fixes

Customer Success & Reporting

- Own post-launch customer success for partnerships, including recurring partner success meetings
- Build and send consistent, accurate metrics reporting to partners on an ongoing basis
- Monitor partner health after launch and escalate early when a relationship needs attention

## Who You Are

- 5-7 years of professional experience, ideally spanning partnerships, business operations, program management, or account/customer success in a startup or high-growth environment
- A proven track record managing complex, multi-stakeholder relationships both internally and externally
- Highly organized and process-minded: you build systems, not workarounds
- A clear, confident communicator who can hold their own in a room with partners and executives
- Comfortable owning a wide scope of work independently, with a bias toward action
- Fluent with organizational and collaboration tools (Linear, kanban boards, Slack, Figma, or similar)
- Detail-oriented, with high standards for follow-through on deliverables and metrics
- Comfortable navigating ambiguity and building structure in a fast-moving environment
- Healthcare, health tech, or digital health experience is a plus, but not required

## Compensation & Benefits

- $125k-$175k base salary + equity
- Hybrid role in New York City, working directly alongside our SVP of Partnerships
- The chance to build the operational infrastructure behind Doctronic's partnerships as we scale
- Parental Leave: 12 weeks fully paid parental leave for all parents, regardless of gender or path to parenthood — no distinction between birthing and non-birthing parents

Reports to: SVP of Partnerships Location: New York City | Hybrid

## About Doctronic

## Company Overview
- **One-liner**: Doctronic is an AI-powered healthcare platform that provides free, anonymous, HIPAA-compliant medical consultations via an AI legally authorized to practice medicine, processing millions of consultations monthly.
- **Entity Type**: Private (funded with $25M across Seed, Series A, and Series B rounds)
- **Headquarters**: New York, United States
- **Founded**: 2023
- **Founders**: Matt Pavelle (Co-founder & Co-CEO) and Dr. Afam (Adam) Oskowitz (Co-founder)

## Core Business
- **Primary industry**: Healthcare AI / Telemedicine
- **Target customers**: B2C (patients seeking immediate medical guidance) and B2B (enterprise/employer health plans, as indicated by a Product Lead, Enterprise job posting)
- **Mission**: To make expert medical guidance available anytime, anywhere – no insurance, no waiting, and with an AI that remembers every detail.

## Products & Services
- **Doctronic AI**: A 24/7 AI doctor that delivers free, personalized health information, symptom checking, and action plans. It uses a multi-agent system that simulates internal debate among specialized agents before generating a recommendation. The service is anonymous (no account required), fully HIPAA-compliant, and achieved 99.2% treatment plan alignment with board-certified clinicians in a published study of 500 real-world cases [doctronic.ai/about](https://www.doctronic.ai/about/).

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding of $25.0M – $5M Seed round led by Union Square Ventures (April 2025), $20M Series A led by Lightspeed Venture Partners (October 2025), and a subsequent Series B with investors including Abstract and Lightspeed [linkedin.com](https://www.linkedin.com/company/doctronic-ai). Over 25 million AI-doctor visits processed [linkedin.com](https://www.linkedin.com/company/doctronic-ai).
- **Notable Investors/Partners**: Lightspeed Venture Partners, Union Square Ventures, Abstract, Wittington, Mantis, Seven Stars, ARTIS, Tusk Venture Partners, HF0 [linkedin.com](https://www.linkedin.com/company/doctronic-ai).
- **Growth Signals**: Headcount of 41 employees with a monthly growth rate of +9.6% [linkedin.com](https://www.linkedin.com/company/doctronic-ai). 14 active job postings (as of mid-2026) [jobs.ashbyhq.com/doctronic](https://jobs.ashbyhq.com/doctronic). Expanding into enterprise solutions and telemedicine physician services. The company claims to be the first AI legally authorized to practice medicine, with authority expanding across all 50 states [doctronic.ai/about](https://www.doctronic.ai/about/).

## Competitive Advantages
- **First-mover regulatory moat**: Legally authorized to practice medicine via AI, with expanding state-level authority.
- **Clinical accuracy**: 99.2% treatment plan alignment in a peer-reviewed study on 500 real-world cases.
- **Privacy-first**: Fully HIPAA-compliant, anonymous by default, no data sold, and encrypted storage.
- **Multi-agent AI system**: Uses internal debate between specialized agents to ensure structured, accountable reasoning [doctronic.ai/about](https://www.doctronic.ai/about/).

## Strategic Focus
- **Expanding access**: Continuing to add capabilities and extend licensing to all 50 states to bring real-time AI physician access nationwide.
- **Enterprise growth**: Building a B2B product (Product Lead, Enterprise) to serve employer health plans and large organizations.
- **Scaling the team**: Actively hiring in engineering, AI, security, clinical operations, and marketing to support rapid growth.

## Why Work Here
- **Work environment**: Hybrid office in New York City (110 E 25th St) and fully remote for all other locations [linkedin.com](https://www.linkedin.com/company/doctronic-ai). Flexible time off.
- **Benefits**: Comprehensive health, dental, vision, mental health support. Competitive salaries plus equity for all employees [doctronic.ai/careers](https://www.doctronic.ai/careers).
- **Impact**: Build cutting-edge AI that transforms healthcare – processing millions of consultations and directly improving patient outcomes.
- **Team culture**: Empathy, accountability, and privacy are core values. Small, fast-growing team (41 people) with significant technical depth (35% of staff in technical roles) [linkedin.com](https://www.linkedin.com/company/doctronic-ai).
- **Growth opportunity**: 14 open positions ranging from engineering to clinical director, with a monthly headcount growth of nearly 10%. Early-stage equity offers significant upside.

## Sources
1. [doctronic.ai/about](https://www.doctronic.ai/about/)
2. [doctronic.ai/careers](https://www.doctronic.ai/careers)
3. [linkedin.com/company/doctronic-ai](https://www.linkedin.com/company/doctronic-ai)
4. [jobs.ashbyhq.com/doctronic](https://jobs.ashbyhq.com/doctronic)

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