--- title: 'Patient Coordinator at Oral Surgery Partners' canonical: 'https://feeny.ai/job/patient-coordinator-oral-surgery-partners-chesterfield-missouri-7msa35dew3r0' type: 'job' last_seen: '2026-09-08' --- # Patient Coordinator at Oral Surgery Partners - **Company:** Oral Surgery Partners - **Location:** Chesterfield Missouri, United States - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/oralsurgerypartners/jobs/5413870008 ## Job description Title: Patient Coordinator Practice: Midwest Oral Maxillofacial & Implant Surgery Location: 17300 Outer Forty Rd. N. Suite 103, Chesterfield, MO 63005 Hours: M, T & Th, F 7:30am -4pm. Half Day Wed 7:30am – 12pm. Position Purpose: The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service. Essential Functions Patient Interaction and Support: - Greet and welcome patients upon arrival. - Assist patients with check-in and check-out processes. - Provide information on clinic policies, procedures, and services. - Answer patient phone calls and address inquiries promptly and professionally. - Schedule and confirm patient appointments, ensuring optimal appointment utilization. - Monitor schedules for patient cancellations and follow-up with patients that need to reschedule. Administrative Duties: - Maintain and update patient records in the electronic health record (EHR) system. - Coordinate referrals, diagnostic tests, and follow-up appointments. - Verify patient insurance information and manage prior authorization processes. - Handle billing and payment processes, including collection of co-pays and outstanding balances. - Prepare and manage patient forms and documentation. - Other duties as assigned by the practice administrator. Communication and Coordination: - Serve as a liaison between patients, healthcare providers, and other staff members. - Communicate effectively with clinical staff to ensure patient needs are met. - Facilitate communication regarding patient care plans and instructions. Customer Service: - Always maintain a high standard of customer service and professionalism. - Address patient complaints and escalate issues to management when necessary. - Strive to create a positive and supportive environment for patients and their families. Compliance and Confidentiality: - Adhere to all healthcare regulations and privacy laws, including HIPAA. - Ensure patient confidentiality and security of sensitive information. - Follow clinic policies and procedures to maintain compliance with healthcare standards. ## Qualifications Education: - High school diploma or equivalency, required. Experience: - Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable. - Proficiency in using electronic health record (EHR) systems and other office software. - Knowledge of relevant regulations and compliance requirements in healthcare. Performance Requirements: - Strong organizational skills and the ability to manage multiple tasks concurrently. - Excellent interpersonal and communication skills, with a patient-centered approach. - Approachable, professional demeanor - Detail-oriented and thorough in task execution. - Ability to work well under pressure in a fast-paced environment. - Team player with excellent collaboration skills. ## DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. ## About Oral Surgery Partners ## Company Overview - **One-liner**: Oral Surgery Partners (OSP) is a surgeon-led organization that partners with oral and maxillofacial surgery practices, providing infrastructure and strategic support to preserve clinical autonomy. - **Entity Type**: Private (Debt Financing) - **Headquarters**: Chesterfield, Missouri, United States - **Founded**: 2019 - **Founders**: Dr. Michael Parsons (Founder of Midwest Oral Maxillofacial & Implant Surgery, the founding practice) ## Core Business - **Primary industry**: Healthcare Services (Oral and Maxillofacial Surgery) - **Target customers**: B2B (oral surgery practices) and B2C (patients of partner practices) - **Mission or purpose statement**: "To empower oral surgeons through genuine partnership, mentorship, and autonomy — supporting practice growth while protecting the integrity and future of the specialty we share." [ospartners.com](https://ospartners.com/mission/) ## Products & Services - **Practice Partnership Model**: A support platform for oral surgery practices that handles operations, revenue cycle management, billing, HR, compliance, vendor management, and referral marketing, allowing surgeons to focus on patient care. [ospartners.com](https://ospartners.com/) - **Surgeon Recruitment & Mentorship**: A network that connects surgeons with partnership opportunities and provides continuing education and mentorship programs. [ospartners.com](https://ospartners.com/mission/) - **Revenue Cycle & Billing Support**: Comprehensive billing, claims, and insurance management services for partner practices. [ospartners.com](https://ospartners.com/mission/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of $75.0M (Debt Financing, led by Sheridan Capital Partners, June 2024) [linkedin.com](https://www.linkedin.com/company/ospartnersstl) - **Notable Investors/Partners**: Sheridan Capital Partners (lead investor) [linkedin.com](https://www.linkedin.com/company/ospartnersstl) - **Growth Signals**: Over 40 practices, 80+ locations, and 140+ surgeons in the network; over 70% surgeon-owned; 55 employees (+10.6% YoY); 56 active job postings; secured a $75M credit expansion in June 2024 and a $400M credit expansion in January 2024. [ospartners.com](https://ospartners.com/mission/) [linkedin.com](https://www.linkedin.com/company/ospartnersstl) ## Competitive Advantages - **Surgeon-Led & Majority Surgeon-Owned**: Over 70% of the platform is owned by surgeons, ensuring decisions are made by clinicians, not just investors. [ospartners.com](https://ospartners.com/mission/) - **Clinical Autonomy**: Partner practices retain independence in patient care, with OSP handling the business and administrative burdens. [ospartners.com](https://ospartners.com/) - **People-First Partnership Model**: Focus on long-term alignment, mentorship, and community over short-term financial gains. [ospartners.com](https://ospartners.com/mission/) ## Strategic Focus - **National Network Expansion**: Growing through acquisitions and partnerships, with a focus on values-aligned practices. [ospartners.com](https://ospartners.com/mission/) - **Surgeon Recruitment & Retention**: Actively hiring surgeons and support staff, with 56 active job postings as of mid-2025. [linkedin.com](https://www.linkedin.com/company/ospartnersstl) - **Operational Excellence**: Investing in people-first systems for revenue cycle management, HR, and compliance to support partner practices. [ospartners.com](https://ospartners.com/mission/) ## Why Work Here - **Culture**: Described as a "people-first" and "game-changing" industry leader with a compassionate team culture. [ospartners.com](https://ospartners.com/careers-clinical-support-staff/) - **Career Development**: Offers tailored training, career advancement opportunities, and professional development. [ospartners.com](https://ospartners.com/careers-clinical-support-staff/) - **Compensation & Benefits**: Competitive pay, incentives, and flexible arrangements. [ospartners.com](https://ospartners.com/careers-clinical-support-staff/) - **Work Environment**: A supportive, collegial culture that prioritizes connection over corporatization. [ospartners.com](https://ospartners.com/mission/) - **Remote/Hybrid/Office Policy**: Not explicitly stated, but roles appear to be primarily on-site at partner practice locations. - **Employee Ratings**: 4.1/5.0 on LinkedIn (13 reviews), with high marks for Work-Life (4.2), Compensation (4.1), Culture (4.1), and Career (4.2). [linkedin.com](https://www.linkedin.com/company/ospartnersstl) ## Sources 1. [ospartners.com](https://ospartners.com/) 2. [ospartners.com](https://ospartners.com/mission/) 3. [ospartners.com](https://ospartners.com/careers-clinical-support-staff/) 4. [linkedin.com](https://www.linkedin.com/company/ospartnersstl) 5. 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