---
title: 'Patient Enrollment Specialist — Medicare (Remote) at Mira Mace'
canonical: 'https://feeny.ai/job/patient-enrollment-specialist-medicare-remote-mira-mace-remote-2dfjw8vjbxv1'
type: 'job'
last_seen: '2026-10-20'
---

# Patient Enrollment Specialist — Medicare (Remote) at Mira Mace

- **Company:** Mira Mace
- **Location:** Remote
- **Compensation:** $20–$25/hr
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.ashbyhq.com/miramace/4d869a1a-4a35-400f-9fed-27ef3609c0b7

## Job description

Location: Remote (U.S.-based) Commitment: 20 hours/week minimum, up to 40 hours/week, Monday–Friday Type: 1099 independent contractor, with the option to convert to W-2 after a 3-month probation period Pay: $20–$25 per hour

## About Mira Mace

Mira Mace is a venture-backed company on a mission to help Medicare patients navigate a complicated healthcare system with clarity and confidence. We pair people-centered navigation with technology so patients understand their care, stay connected to their providers, and get to the resources they need. Our advocates cut through insurance denials, medication costs, transportation gaps, and paperwork so patients get what they need, without fighting alone.

## About the Role

You're the first person a new Mira Mace patient talks to. Older adults sign up because they need help with their healthcare. You call them back quickly, learn what they're dealing with, explain how our care works and how Medicare covers it, and book their first doctor visit before you hang up. This is a phone-first, non-clinical role: you won't give medical advice. A CHW, LPN, or RN background, or years of talking with patients or health-plan members, is what lets you understand what a patient is telling you and explain the next step in words they trust. What a Day Looks Like

- About 6.5 hours of talk time with patients each day: calls you make to new signups and calls you take from patients calling us back.
- A daily target of 15 activations: patients whose first doctor visit you booked on the call.
- Calling new signups back quickly. The first conversation usually decides whether someone gets care.
- On every call: listen, confirm Medicare and plan details, explain our services in plain language, and book the visit before you hang up.
- Following up by phone and text with patients who didn't answer or weren't ready yet.
- Documenting every conversation in our platform as you go, and flagging urgent needs to the care team.

Schedule Core hours are 9:00 a.m.–7:00 p.m. ET, Monday–Friday. You choose consistent blocks that add up to at least 20 hours a week, up to 40. Patients call when they call, so consistent availability matters. Who We're Looking For Required: one of these

- An active LPN/LVN or RN license, or a Community Health Worker (CHW) certification, or
- 2+ years speaking directly with patients or health-plan members: member services at a health plan, patient access or intake, patient scheduling, or a patient-facing healthcare call center.

Also required

- Located in the United States.
- Working knowledge of Medicare: Original Medicare vs. Medicare Advantage, Part B, supplemental plans.
- Comfort with a high volume of phone conversations, measured on booked visits rather than calls made.
- A reliable computer, internet connection, and a quiet, private space for patient calls (you'll handle protected health information).

## Preferred

- Experience in a healthcare call center, patient access, or enrollment role.
- Familiarity with Medicaid and other public programs.
- Bilingual: Spanish, or another language common among Medicare patients.

This Role Is Not for You If

- You want an email or chat support job. This one is on the phone most of the day.
- You're looking for clinical work. You won't give medical advice.
- You'd rather be measured on effort than on results.

Pay and Arrangement $20–$25 per hour, depending on experience, qualifications, licensure, availability, and language skills. Compensation covers approved service time, including patient calls, documentation, and required administrative communications. The role starts as a remote 1099 independent contractor position, so you're responsible for your own taxes. After a 3-month probation period, it can convert to W-2 employment.

## About Mira Mace

## Company Overview
- **One-liner**: Mira Mace is an AI-assisted care-navigation platform that pairs Medicare beneficiaries with a dedicated healthcare advocate to manage appointments, insurance, and care coordination.
- **Entity Type**: Private (Early-stage startup, backed by Foundation Capital and DefineVC)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2025
- **Founders**: Prashant Kumar (CEO), Jagadeesh Jagarlamudi (CTO), Victor Mimo (COO)

## Core Business
- **Primary industry/industries**: Healthcare IT, Medicare Advocacy, Care Coordination
- **Target customers**: Medicare beneficiaries (B2C) and their families
- **Mission or purpose statement**: "To ensure every Medicare beneficiary has access to personalized healthcare advocacy, making the complex healthcare system work for them, not against them." [miramace.com](https://www.miramace.com/about)

## Products & Services
- **Mira Mace Platform**: An AI-assisted care-navigation platform. The core offering pairs each patient with a dedicated human care advocate (often a nurse) who handles insurance calls, appointment scheduling, pre-authorizations, bill reviews, and ongoing care coordination. AI agents handle backend administrative work. The service is covered by Medicare. [miramace.com](https://www.miramace.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (early-stage private company)
- **Key Metric**: Total Headcount of 20 (Built In profile) with 6 employees currently listed on LinkedIn. The company is in a rapid growth phase.
- **Notable Investors/Partners**: Backed by Foundation Capital and DefineVC, along with "top Silicon Valley angel investors." [linkedin.com](https://www.linkedin.com/company/miramace)
- **Growth Signals**: The company was founded in 2025 and is actively hiring for senior engineering roles (Senior AI Engineer and Senior Full-Stack Engineer), indicating product development and scaling. LinkedIn follower growth is very high at +27.5% monthly. [builtin.com](https://builtin.com/company/mira-mace)

## Competitive Advantages
- **Deeply integrated AI + Human model**: The company differentiates by using AI agents to automate the "tedious backend work" (claims, scheduling, insurance navigation) while providing a human advocate for empathy, trust, and complex problem-solving. This allows the service to be covered by Medicare, making high-touch advocacy accessible to a broad population.
- **Founder-led with lived experience**: The company was founded by Prashant Kumar, who spent years navigating his own chronic illnesses and saw the system's fractures firsthand. This mission-driven origin is a strong cultural anchor. [miramace.com](https://www.miramace.com/about)

## Strategic Focus
- **Scaling the engineering team**: Currently hiring senior engineers in AI/voice and full-stack development. The focus is likely on building the AI agent systems (voice, decision-making, integration) and the patient/advocate-facing application.
- **Expanding coverage and network**: Growing the base of Medicare beneficiaries served and the network of advocates.
- **Product maturity**: Moving from an early-stage product to a more robust, scalable platform, with technology stack including Next.js, Python, React Native, GraphQL, PostgreSQL, and cloud infrastructure (Azure/GCP). [builtin.com](https://builtin.com/company/mira-mace)

## Why Work Here
- **Mission-driven impact**: Employees directly help people navigate a broken healthcare system, with a focus on empathy and tangible outcomes for patients.
- **Hybrid/Remote culture with a plan to collocate**: The company is currently remote but has plans to collocate in the NYC and Boston areas. Currently, teams work on Zoom during business hours to foster collaboration and speed. [builtin.com](https://builtin.com/company/mira-mace)
- **Early-stage energy**: As a 2025 startup of ~20 people, new hires will have high ownership, work closely with founders, and influence product direction significantly.
- **Transparent and fast-moving**: The company describes itself as transparent and fast-moving.
- **Tech stack**: Work with modern tools: React, Node.js, Python, GraphQL, Postgres, Docker, and AI/voice systems. [builtin.com](https://builtin.com/company/mira-mace)
- **Hybrid offices**: Offices in San Francisco, CA; New York, NY; and Boston, MA (HQ). [builtin.com](https://builtin.com/company/mira-mace)

## Sources
1. [miramace.com](https://www.miramace.com/)
2. [miramace.com](https://www.miramace.com/about)
3. [builtin.com](https://builtin.com/company/mira-mace)
4. [linkedin.com](https://www.linkedin.com/company/miramace)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/miramace)

## Other roles at Mira Mace

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- [Head of Sales](https://feeny.ai/job/head-of-sales-mira-mace-boston-k96x3k3wynh3) — Boston, MA / San Francisco, CA
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- [Customer Success Specialist (CHW/LPN)](https://feeny.ai/job/customer-success-specialist-chw-lpn-mira-mace-remote-sxkm7et8b8yw)
- [Director of Sales](https://feeny.ai/job/director-of-sales-mira-mace-remote-znahkrawmpjg)
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