---
title: 'Patient Programs Associate at Inspire Medical Systems Inc.'
canonical: 'https://feeny.ai/job/patient-programs-associate-inspire-medical-systems-inc-minneapolis-94tteasm1rc5'
type: 'job'
last_seen: '2026-09-15'
---

# Patient Programs Associate at Inspire Medical Systems Inc.

- **Company:** Inspire Medical Systems Inc.
- **Location:** Minneapolis, MN
- **Compensation:** $60k–$75k
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/inspiremedicalsystemsinc/jobs/5422481008?gh_jid=5422481008

## Job description

## ABOUT INSPIRE MEDICAL SYSTEMS

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation.  We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.

## WHY JOIN OUR FAST-GROWING TEAM

At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.

If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team!

Position Summary:

The Patient Programs role is responsible for the development, execution, and overall management of programs and experiences for prospective Inspire therapy patients. The position requires a customer-service mindset while working cross-functionally to execute key initiatives, reduce friction along the care pathway, and ensure a positive experience for prospective patients.

Responsibilities:

- Work closely with Inspire Advisor Care Program leadership team to build efficient pathways to Inspire therapy consultations
- Communicate and coordinate with internal stakeholders and external vendors while responding in a clear, concise, and timely manner
- Assist with day-to-day management of the Advisor Care Program
- Assist with additions, removals and changes to InspireSleep.com’s physician listings
- Manage Advisor Care Program escalation list to ensure prospective patients have a positive experience and are scheduled in a timely manner
- Collaborate with sales and marketing teams to optimize and improve the overall customer and physician experience
- Become an expert in Advisor Care Program scheduling methods, and speak confidently to Inspire Field Team on process, implementation and results
- Provide feedback to Inspire Advisor team on call scores, tonality, scripting, etc
- Internal technology expert, assisting with strategy and ongoing improvements to the call center platform
- Create and lead training for Inspire Field Team to execute programs effectively
- Develop and distribute materials related to sales, training, and marketing
- Analyze reports to identify data trends at a clinic, territory and national level, and use data to inform meaningful conversations with Inspire Field team
- Provide vendor support, enroll clinics and build reports for home sleep testing partnerships

Required Skills:

- Excellent verbal and written communication skills
- Excellent sales and customer service skills
- Project management experience and/or strong organizational skills
- Strong analytical and problem-solving skills
- Ability to navigate ambiguity, change, and uncertainty to deliver results with cross-functional teams in a positive manner
- Proficient with Microsoft Office Suite or related software

Preferred Skills:

- Experience with CRM (Dynamics preferred)
- Working collaboratively with external vendors
- Previous experience in healthcare, medical device or call center operations

Education & Experience:

- Bachelor’s degree in Marketing, Communications, Business, or related field required
- One to three years of related experience in business, marketing programs, customer service, or related field preferred

#LI-Onsite The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level.

Salary $60,000—$75,000 USD

## BENEFITS AND OTHER COMPENSATION

Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):

- Multiple health insurance plan options.
- Employer contributions to Health Savings Account.
- Dental, Vision, Life and Disability benefits.
- 401k plan + employer match.
- Identity Protection.
- Flexible time off.
- Tuition Reimbursement.
- Employee Assistance program.
- All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.

Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Inspire Medical Systems is an [equal opportunity](https://www.inspiresleep.com/wp-content/uploads/2016/07/EEO.pdf) employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com

Inspire Medical Systems participates in E-Verify.

## About Inspire Medical Systems Inc.

## Company Overview
- **One-liner**: Inspire Medical Systems develops and commercializes the Inspire® implant, the first FDA-approved neurostimulation therapy for treating moderate to severe obstructive sleep apnea (OSA).
- **Entity Type**: Public (NYSE: INSP)
- **Headquarters**: Golden Valley, Minnesota, USA
- **Founded**: 2007 (spun out of Medtronic)
- **Founders**: Not publicly available; the company was formed as a spin-out from Medtronic with Dr. Glen D. Nelson serving as the first chairman of the board.

## Core Business
- **Primary industry**: Medical technology – neurostimulation for sleep apnea.
- **Target customers**: B2B – hospitals, ambulatory surgery centers (ASCs), ear-nose-throat (ENT) physicians, and sleep medicine professionals; ultimately serves patients with OSA.
- **Mission / purpose**: “Dedicated to elevating and redefining the standard of care for obstructive sleep apnea (OSA).” The company’s guiding principle, established by founding chairman Dr. Glen Nelson, is: “If we put the patient first, we will never lose our way.”

## Products & Services
- **[Inspire® System](https://www.inspiresleep.com/en-us/about-inspire/)**: An implantable neurostimulation device (hypoglossal nerve stimulator) that continuously monitors a patient’s breathing and delivers mild stimulation to maintain an open airway. The system includes an implant, a remote control for the patient, and a programming interface for clinicians. It is FDA, EU MDR, and PDMA approved. The therapy is a closed-loop solution designed for patients with moderate to severe OSA who cannot tolerate CPAP.

## Market Standing
- **Valuation / Market Cap**: Not disclosed in the provided materials (public company; market cap fluctuates with stock price).
- **Key Metric – Annual Revenue**: $802.8 million (fiscal year 2024), up from $624.8 million in 2023 and $407.9 million in 2022 ([Reuters](https://www.reuters.com/markets/companies/INSP.K)).
- **Notable Investors / Partners**: Originally spun out of Medtronic (NYSE: MDT). Broad payer coverage with over 300 million covered lives in the U.S. Clinical partnerships with sleep centers and ENT practices globally.
- **Growth Signals**:
  - Revenue growth of ~28% year-over-year (2024 vs. 2023).
  - Net income turned positive in 2024: $53.5 million (compared to a loss of $21.2 million in 2023) ([Reuters](https://www.reuters.com/markets/companies/INSP.K)).
  - Over 350 peer-reviewed publications on the Inspire therapy.
  - Direct sales organization in the U.S., Europe, and Japan; distributors in Singapore and Hong Kong.

## Competitive Advantages
- **First-mover and regulatory moat**: First FDA-approved neurostimulation therapy for obstructive sleep apnea, with a significant intellectual property portfolio originally developed at Medtronic.
- **Closed-loop technology**: The system continuously senses breathing patterns and adjusts stimulation in real time, differentiating it from simpler open-loop devices.
- **Strong clinical evidence**: Data collected on nearly 6,000 patients worldwide, with hundreds of peer-reviewed publications supporting safety and efficacy.
- **Broad payer coverage**: Over 300 million covered lives in the U.S., making the therapy accessible to a large patient population.

## Strategic Focus
- **Expand patient access**: Continue to grow the direct sales force and increase adoption among ENT physicians and sleep centers.
- **Geographic expansion**: Strengthen presence in Europe and Japan, and explore additional markets via distributors.
- **Innovation pipeline**: Develop next-generation systems and potentially expand indications for neurostimulation beyond OSA (though not explicitly stated, the company’s R&D investments suggest ongoing innovation).

## Why Work Here
- **Culture**: Described as “innovative and collaborative,” with a strong commitment to patient outcomes. Employees are encouraged to “stay curious” and “be inspired.” The company values open communication, employee well-being, and robust development programs.
- **Work policy**: Not explicitly stated as remote/hybrid; headquarters are in Golden Valley, MN, with field sales and clinical roles likely requiring travel.
- **Benefits** (effective day one):
  - Health insurance (Blue Cross Blue Shield), dental (Delta Dental), vision (EyeMed).
  - 401(k) with Roth and pretax options (Empower Retirement).
  - Employee Stock Purchase Program (15% discount).
  - Flex Time Off and paid family leave.
  - Tuition reimbursement and LinkedIn Learning access.
  - Identity protection and a “Get Fit Your Way” rewards program.
- **Development**: Structured learning journeys, coaching, and an internship program (12-week summer program with real-world projects).
- **Caution**: The company warns of fraudulent job postings; all legitimate openings are listed on [inspiresleep.com/careers](https://www.inspiresleep.com/en-us/careers/).

## Sources
1. [Inspire Sleep – About Us](https://www.inspiresleep.com/en-us/about-inspire/)
2. [Inspire Sleep – Careers](https://www.inspiresleep.com/en-us/careers/)
3. [Inspire Sleep – Investor Relations](https://investors.inspiresleep.com/overview/default.aspx)
4. [Reuters – Inspire Medical Systems Inc Profile](https://www.reuters.com/markets/companies/INSP.K)
5. [Inspire Sleep – Careers Listing](https://www.inspiresleep.com/en-us/careers-listing/)

## Other roles at Inspire Medical Systems Inc.

- [Operations Customer Service Specialist](https://feeny.ai/job/operations-customer-service-specialist-inspire-medical-systems-inc-minneapolis-jfyz7hknr0re) — Minneapolis, MN
- [Field Clinical Representative - Atlanta (NE Metro)](https://feeny.ai/job/field-clinical-representative-atlanta-ne-metro-inspire-medical-systems-inc-h5czzec9p7n0) — Atlanta, GA
- [Clinical Study Manager](https://feeny.ai/job/clinical-study-manager-inspire-medical-systems-inc-minneapolis-k21etpqytfv2) — Minneapolis, MN
- [Data Architect](https://feeny.ai/job/data-architect-inspire-medical-systems-inc-minneapolis-7y28sf95sgv8) — Minneapolis, MN
- [Field Clinical Representative - Baltimore, MD](https://feeny.ai/job/field-clinical-representative-baltimore-md-inspire-medical-systems-inc-baltimore-2k8yx7bk15f0) — Baltimore, MD
- [Field Clinical Representative - Greenville/Spartanburg, SC](https://feeny.ai/job/field-clinical-representative-greenville-spartanburg-sc-inspire-medical-systems-9hqt6n7m6j64) — Greenville, SC
- [Field Reimbursement Manager - South Region (TX, AZ, LA, NM)](https://feeny.ai/job/field-reimbursement-manager-south-region-tx-az-la-nm-inspire-medical-systems-dc103kyt10bm)
- [Senior Human Resources Business Partner](https://feeny.ai/job/senior-human-resources-business-partner-inspire-medical-systems-inc-minneapolis-f7yp54v6jgze) — Minneapolis, MN
- [Talent Management Program Manager](https://feeny.ai/job/talent-management-program-manager-inspire-medical-systems-inc-minneapolis-vt25kxg52gdg) — Minneapolis, MN
- [Field Clinical Representative - Shreveport/Monroe](https://feeny.ai/job/field-clinical-representative-shreveport-monroe-inspire-medical-systems-inc-s445pb7pjj6z) — Shreveport, LA