---
title: 'Patient Support Specialist at Daymark Health'
canonical: 'https://feeny.ai/job/patient-support-specialist-daymark-health-providence-6jqrrbvtkh44'
type: 'job'
last_seen: '2026-10-29'
---

# Patient Support Specialist at Daymark Health

- **Company:** Daymark Health
- **Location:** Providence, RI
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-29
- **Apply:** https://job-boards.greenhouse.io/daymarkhealth/jobs/5458748008

## Job description

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care.

Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.

## ABOUT THE ROLE

Health (Care) Partners are core members of the Daymark care team, supporting integrated, whole-person care for our patients. In this role, you will coordinate social and logistical aspects of care, spending time connecting with patients and caregivers by phone, video, and occasionally in the home. You will help patients navigate community-based and social services, ensure follow-up appointments are scheduled, and support seamless coordination between Daymark and external providers.

This is a fast-paced, high-accountability environment. Success requires strong prioritization, attention to detail, and the ability to deliver high-quality work at speed.

Note: This is a full time position required to be onsite 5 days a week in Providence, RI office.

## WHAT YOU'LL DO

- Conduct structured social needs assessments (SDOH) and connect patients with community resources, which may include transportation, financial assistance, food, medical equipment, or emotional support programs.
- Support development of patients’ care plans and participate in case conferences to ensure quality care delivery.
- Serve as the primary point of contact for virtual visit readiness and basic technology troubleshooting.
- Coordinate and schedule care for patients, including scheduling follow-up visits and facilitating referrals.
- Own structured chart preparation to ensure providers are visit-ready, including accurate contact, insurance, and care team information.
- Track completion of our Symptom Survey, complete all appropriate follow ups, and escalate clinical concerns as needed.
- Document social interventions, tasks, and care coordination activities in the electronic health record in a timely and standardized format.

## WHAT WE ARE LOOKING FOR

- Experience. You have at least 3 years of experience in healthcare navigation or patient support, or related experience in a clinical or care coordination setting.
- Comfort with Technology. You’re comfortable using Slack, Zoom, the Google Suite, and EHR systems to ensure accurate appointment scheduling and management and support patients virtually.
- Bias to action: You don’t wait for someone to tell you what to do. You know how to identify and prioritize your initiative’s needs and you do what it takes to ensure that urgent and important needs are acted on immediately.
- Comfort with change and ambiguity: You may not always have direction in your work, and that’s OK, because you’re comfortable figuring out what needs to be done and a path forward.
- Strong relational skills. You have an uncanny ability to establish rapport and work effectively with diverse populations including health care providers, clinical staff, patients, and family members.
- Organized & Communicative. You are incredibly organized and sweat the details. You keep your team in the loop with what you’re working on and the challenges you’re facing and are proficient in collecting patient clinical and demographic data and documenting appropriately in a timely manner.
- Open to working from Daymark's local office: You're comfortable working out of our office in Providence, Rhode Island 5 days of the week, and occasionally, visiting patient's homes.
- Bilingual: is a plus but is not required.

Compensation Range: $50,000 - $60,000 USD Location: Fully onsite (5 days a week) in Providence, RI; 8:30am - 5:00pm.

## #LI-JG1

Daymark Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All Daymark Health patient-facing roles require Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy. Candidates without these at the time of hire should coordinate with their recruiter and hiring manager to ensure they meet the requirements by their start date.

All roles that require in-home visits to patients must provide proof of a valid driver's license.

## About Daymark Health

## Company Overview
- **One-liner**: Daymark Health delivers in-home and virtual supportive cancer care, partnering with health plans and oncologists to provide continuous, wraparound support for patients between clinic visits.
- **Entity Type**: Private (Series A)
- **Headquarters**: Philadelphia, Pennsylvania, United States
- **Founded**: 2024
- **Founders**: Justin Bekelman (CEO), Paul Dufault (COO), Brian Lovett (Co-Founder)

## Core Business
- **Primary industries**: Healthcare services, oncology care, value-based care, health technology
- **Target customers**: B2B – health plans, health systems, and oncologists; B2C – cancer patients and their families
- **Mission or purpose statement**: "To transform the cancer care experience by delivering personalized, world-class care when and where patients need it most."

## Products & Services
- **In-Home & Virtual Cancer Care (Core Platform)**: A hybrid care model that provides 24/7 access to oncology-trained nurses, nurse practitioners, social workers, and health partners. Services include care navigation, symptom management, mental health support, medication guidance, and practical assistance (transportation, financial concerns, housing). [daymarkhealth.com](https://www.daymarkhealth.com/)
- **Symptom Care & Management**: Proactive monitoring and intervention for side effects and changes in condition, available by phone, text, video, or in-home visits.
- **Mental Health Support**: Access to licensed clinical social workers for emotional and psychological support during treatment.
- **Care Navigation**: Coordination of appointments, follow-ups, and communication across all care teams, reducing patient burden.
- **Screening & Diagnosis Support**: Guidance from initial concern through testing and diagnosis, helping patients move forward with clarity.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $57.5M raised across three rounds (Seed, Venture, and Series A) as of October 2025
- **Notable Investors/Partners**: Maverick Ventures, Yosemite, Blue Venture Fund, Healthier Capital, Oncology Ventures, Healthcare Foundry
- **Growth Signals**: Headcount grew 81.5% year-over-year to 38 employees (as of mid-2026); active job postings increased 166.7% month-over-month; recent Series A funding led by Healthier Capital and Blue Venture Fund in October 2025; partnership model with leading health plans

## Competitive Advantages
- **Hybrid in-home + virtual care model** that fills the gap between clinic visits, addressing the "between-visit" moments when patients often feel unsupported.
- **Oncology-specialized team** including nurses, nurse practitioners, social workers, and health partners who are trained specifically in cancer care, not general home health.
- **Alignment with health plans and oncologists** – Daymark collaborates with existing providers rather than replacing them, creating a seamless care ecosystem and aligning incentives for value-based care.
- **24/7 access** and continuous support reduces emergency visits and improves patient outcomes and satisfaction.

## Strategic Focus
- **Expansion of health plan partnerships** to scale the model across more regions and patient populations.
- **Deepening the technology platform** to enable better data integration, remote monitoring, and care coordination.
- **Building the clinical evidence base** to demonstrate cost savings and quality improvements for value-based contracts.
- **Growing the care team** – active hiring for clinical roles (nurse practitioners, RNs, medical assistants) and operational/engineering roles (Senior Software Engineer, Clinical Operations).

## Why Work Here
- **Mission-driven culture**: Employees describe the work as "meaningful" – directly improving the lives of people facing cancer.
- **Flexible work model**: Hybrid roles available (e.g., in-home care, virtual care, and office-based positions in Providence, Boston, New York, and Philadelphia).
- **Comprehensive benefits**: Medical, dental, vision, wellness perks, 401(k), generous paid time off, paid parental leave, and support for life outside work.
- **Growth trajectory**: Rapidly scaling startup with strong funding and year-over-year headcount growth of 81.5%, offering opportunities for career advancement and impact.
- **Engineering culture**: The engineering team is small but growing; current opening for a Senior Software Engineer (Boston or NYC) with a focus on building the platform that powers the care model.
- **Leadership**: Led by Dr. Justin Bekelman, a pioneer in transforming cancer care, with an advisory board including former US Secretary of Veterans Affairs David Shulkin, MD, and other top oncology leaders.

## Sources
1. [daymarkhealth.com](https://www.daymarkhealth.com/)
2. [daymarkhealth.com/about](https://www.daymarkhealth.com/about)
3. [daymarkhealth.com/careers](https://www.daymarkhealth.com/careers)
4. [linkedin.com/company/daymarkhealth](https://www.linkedin.com/company/daymarkhealth)
5. [job-boards.greenhouse.io/daymarkhealth](https://job-boards.greenhouse.io/daymarkhealth)

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