---
title: 'Patient Visit Specialist — Medicare (Remote) | Bilingual English/Spanish at Mira Mace'
canonical: 'https://feeny.ai/job/patient-visit-specialist-medicare-remote-bilingual-english-spanish-mira-mace-hfgpev2kpyp3'
type: 'job'
last_seen: '2026-11-10'
---

# Patient Visit Specialist — Medicare (Remote) | Bilingual English/Spanish at Mira Mace

- **Company:** Mira Mace
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/miramace/515072de-4956-44f6-8663-d9050ed60fcf

## Job description

Location: Remote (U.S.-based) Commitment: Full time, Monday–Friday Type: 1099 independent contractor, with the option to convert to W-2 after a 3-month probation period Pay: $25 per hour

## About Mira Mace

Mira Mace is a venture-backed company on a mission to help Medicare patients navigate a complicated healthcare system with clarity and confidence. We pair people-centered navigation with technology so patients understand their care, stay connected to their providers, and get to the resources they need. Our advocates cut through insurance denials, medication costs, transportation gaps, and paperwork so patients get what they need, without fighting alone.

## About the Role

You're the person who takes a Mira Mace patient from "my visit is today" to actually sitting with their doctor. Right before each telehealth visit, you call the patient and get them ready: confirm who they are, where they are, their consents, the reason for the visit, medications, insurance, address, and primary care doctor. Then you bring them into the video room — and when the patient speaks Spanish, you stay on and interpret the visit live between the patient and the provider. This is a phone- and video-first, non-clinical role: you won't give medical advice. A CHW, LPN, or medical-interpreter background, or years of talking with patients or health-plan members, is what lets you put an older adult at ease, run a checklist without it feeling like one, and interpret accurately when the visit is in Spanish. What a Day Looks Like

- A schedule of back-to-back visit preparations: short pre-registration calls timed minutes before each doctor visit.
- Running the pre-registration checklist on every call: identity, current location, consents, the reason for the visit read back, recent hospital stays, medications, insurance, home address, and primary care doctor.
- Getting the patient into the video room — sending the link, walking them through joining, and arranging a phone visit when video won't work.
- Interpreting visits live (English ↔ Spanish) between the patient and the provider when the patient speaks Spanish.
- Rescheduling on the spot when a patient can't make it, and filling freed slots from the day's cancellation list.
- Documenting every conversation in our platform as you go, and flagging urgent needs to the care team.

Schedule This is a full-time role. Visits run on a calendar during business hours (ET), Monday–Friday, and your schedule is organized by the head of our E&M team — being reliably there for your assigned blocks matters even more than in a dialing role. Who We're Looking For Required

- Fluent English and Spanish — able to run a patient call in either language and interpret a live medical conversation accurately.
- Full-time availability, Monday–Friday.
- One of these: an active LPN/LVN license or CHW certification, a medical-interpreter qualification, or 2+ years speaking directly with patients or health-plan members (member services, patient access or intake, scheduling, or a patient-facing healthcare call center).
- Located in the United States.
- Working knowledge of Medicare: Original Medicare vs. Medicare Advantage, Part B, supplemental plans.
- Comfort with a tight calendar of video calls, measured on visits completed rather than calls made.
- A reliable computer, internet connection, and a quiet, private space for patient calls (you'll handle protected health information).

## Preferred

- Medical interpreting experience or certification (e.g., CMI, CHI).
- Experience in telehealth, patient access, or a healthcare call center.

This Role Is Not for You If

- You want an email or chat support job. This one is on the phone and on video most of the day.
- You're looking for clinical work. You won't give medical advice.
- You can interpret casual Spanish but not a medical conversation. Accuracy in the visit is the job.

Pay and Arrangement $25 per hour. Compensation covers approved service time, including patient calls, visit support, documentation, and required administrative communications. The role starts as a remote 1099 independent contractor position, so you're responsible for your own taxes. After a 3-month probation period, it can convert to W-2 employment.

## About Mira Mace

## Company Overview
- **One-liner**: Mira Mace is an AI-assisted care-navigation platform that pairs Medicare beneficiaries with a dedicated healthcare advocate to manage appointments, insurance, and care coordination.
- **Entity Type**: Private (Early-stage startup, backed by Foundation Capital and DefineVC)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2025
- **Founders**: Prashant Kumar (CEO), Jagadeesh Jagarlamudi (CTO), Victor Mimo (COO)

## Core Business
- **Primary industry/industries**: Healthcare IT, Medicare Advocacy, Care Coordination
- **Target customers**: Medicare beneficiaries (B2C) and their families
- **Mission or purpose statement**: "To ensure every Medicare beneficiary has access to personalized healthcare advocacy, making the complex healthcare system work for them, not against them." [miramace.com](https://www.miramace.com/about)

## Products & Services
- **Mira Mace Platform**: An AI-assisted care-navigation platform. The core offering pairs each patient with a dedicated human care advocate (often a nurse) who handles insurance calls, appointment scheduling, pre-authorizations, bill reviews, and ongoing care coordination. AI agents handle backend administrative work. The service is covered by Medicare. [miramace.com](https://www.miramace.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (early-stage private company)
- **Key Metric**: Total Headcount of 20 (Built In profile) with 6 employees currently listed on LinkedIn. The company is in a rapid growth phase.
- **Notable Investors/Partners**: Backed by Foundation Capital and DefineVC, along with "top Silicon Valley angel investors." [linkedin.com](https://www.linkedin.com/company/miramace)
- **Growth Signals**: The company was founded in 2025 and is actively hiring for senior engineering roles (Senior AI Engineer and Senior Full-Stack Engineer), indicating product development and scaling. LinkedIn follower growth is very high at +27.5% monthly. [builtin.com](https://builtin.com/company/mira-mace)

## Competitive Advantages
- **Deeply integrated AI + Human model**: The company differentiates by using AI agents to automate the "tedious backend work" (claims, scheduling, insurance navigation) while providing a human advocate for empathy, trust, and complex problem-solving. This allows the service to be covered by Medicare, making high-touch advocacy accessible to a broad population.
- **Founder-led with lived experience**: The company was founded by Prashant Kumar, who spent years navigating his own chronic illnesses and saw the system's fractures firsthand. This mission-driven origin is a strong cultural anchor. [miramace.com](https://www.miramace.com/about)

## Strategic Focus
- **Scaling the engineering team**: Currently hiring senior engineers in AI/voice and full-stack development. The focus is likely on building the AI agent systems (voice, decision-making, integration) and the patient/advocate-facing application.
- **Expanding coverage and network**: Growing the base of Medicare beneficiaries served and the network of advocates.
- **Product maturity**: Moving from an early-stage product to a more robust, scalable platform, with technology stack including Next.js, Python, React Native, GraphQL, PostgreSQL, and cloud infrastructure (Azure/GCP). [builtin.com](https://builtin.com/company/mira-mace)

## Why Work Here
- **Mission-driven impact**: Employees directly help people navigate a broken healthcare system, with a focus on empathy and tangible outcomes for patients.
- **Hybrid/Remote culture with a plan to collocate**: The company is currently remote but has plans to collocate in the NYC and Boston areas. Currently, teams work on Zoom during business hours to foster collaboration and speed. [builtin.com](https://builtin.com/company/mira-mace)
- **Early-stage energy**: As a 2025 startup of ~20 people, new hires will have high ownership, work closely with founders, and influence product direction significantly.
- **Transparent and fast-moving**: The company describes itself as transparent and fast-moving.
- **Tech stack**: Work with modern tools: React, Node.js, Python, GraphQL, Postgres, Docker, and AI/voice systems. [builtin.com](https://builtin.com/company/mira-mace)
- **Hybrid offices**: Offices in San Francisco, CA; New York, NY; and Boston, MA (HQ). [builtin.com](https://builtin.com/company/mira-mace)

## Sources
1. [miramace.com](https://www.miramace.com/)
2. [miramace.com](https://www.miramace.com/about)
3. [builtin.com](https://builtin.com/company/mira-mace)
4. [linkedin.com](https://www.linkedin.com/company/miramace)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/miramace)

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