---
title: 'Pattern Creators, Tik Tok Shop Operations Manager at Pattern'
canonical: 'https://feeny.ai/job/pattern-creators-tik-tok-shop-operations-manager-pattern-shanghai-zpj18kfsjg22'
type: 'job'
last_seen: '2026-09-13'
---

# Pattern Creators, Tik Tok Shop Operations Manager at Pattern

- **Company:** Pattern
- **Location:** Shanghai
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-13
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/pattern/3060d9a9-28ad-4a3a-be52-68c2b063e911

## Job description

Pattern is a world-leading ecommerce acceleration service provider, leveraging proprietary AI technology to deliver end-to-end growth solutions for brands across 60+ global ecommerce platforms including Amazon, Walmart, and TikTok Shop. The company has been named among Deloitte's fastest-growing tech companies in North America for multiple consecutive years, and recognized by Newsweek as a Global Most Loved Workplace.

## Role Overview

As a TikTok Shop Cross-Border Creator Operations Project Manager, you will support US-based Social Commerce Managers in managing their assigned brands, working in close synergy to align on brand strategy, execution plans, and performance goals, while independently owning the day-to-day operations of TikTok Shop. Core responsibilities include: conducting brand and competitor analysis, maximizing creator outreach, driving video volume, managing affiliate channels, and delivering regular performance reports to accelerate brand GMV growth.

## Key Responsibilities

Brand Growth & Analysis

- Conduct in-depth research on assigned brand categories, perform regular competitor analysis, and identify TikTok Shop growth opportunities
- Develop and execute strategies to grow video volume, improve creator engagement, and increase affiliate GMV

Collaboration with US-Based Social Commerce Manager

- Work in close synergy with the US-based Social Commerce Manager to align on brand goals, priorities, and execution plans
- Provide regular progress updates, proactively flag risks, and ensure smooth cross-timezone communication
- Translate high-level brand strategies into actionable day-to-day TikTok Shop operations

Creator Outreach & Pipeline

- Independently identify, outreach, and negotiate with target creators to rapidly expand the creator database
- Manage the full creator partnership pipeline: outreach → sample request → video tracking → payment reconciliation

Affiliate & Campaign Management

- Recruit and manage affiliate creators and brand ambassadors to maintain consistent content output
- Plan and execute creator campaigns aligned with brand KPIs and Account Manager strategy

TikTok Shop Operations

- Monitor core platform metrics in real time and continuously optimize campaign strategies to maximize reach and GMV
- Ensure smooth creator outreach, stable sample supply, and maximum video output across all assigned brands
- Continuously refine creator briefs and communication scripts to improve content quality and posting frequency

TikTok Shop Backend Operations & Data Analysis

- Conduct regular multi-dimensional analysis of active products for assigned brands, including sales trends, conversion rates, average order value, and competitor benchmarking, to identify hero SKUs and high-potential new products
- Proficiently use TikTok Shop backend creator tools (Creator Marketplace / Affiliate Center) to proactively reach out to target creators, managing the full flow from invitation and sample request to partnership confirmation
- Evaluate creator selling ability from a category perspective by analyzing historical shoppable video GMV, view-to-conversion rates, audience profiles, and category fit to identify high-ROI creator partners
- Continuously optimize creator category recommendation strategies by combining product performance data with creator category selling metrics to improve overall selling efficiency

Reporting & Quality

- Deliver accurate, data-driven operational performance reports to the US-based Account Manager on a regular basis
- Proactively identify potential risks — video volume drops, policy violations, SPS metric fluctuations — and address them before they escalate

Ideal Candidate

- Bachelor's degree or above; fresh graduates welcome; candidates with internship experience in ecommerce operations, creator marketing, or project management preferred
- Familiarity with TikTok Shop platform policies, creator ecosystems, and affiliate selling mechanisms; hands-on experience preferred
- Fluent in written and spoken English, able to independently handle daily emails and meetings with US-based teams (required)
- Strong data sensitivity with proficiency in Excel / data dashboards for performance tracking and analysis
- Self-motivated with the ability to independently manage multiple brands in parallel with minimal guidance
- Cross-cultural communication awareness; comfortable collaborating with international teams and adapting to flexible working styles
- Prior experience with cross-border ecommerce platforms (Amazon, TikTok Shop, Shopify, etc.) preferred

## About Pattern

## Company Overview
- **One-liner**: Pattern is a global ecommerce accelerator that helps consumer brands maximize sales across marketplaces like Amazon, Walmart, Target, and TikTok Shop using proprietary technology, data-driven insights, and operational expertise.
- **Entity Type**: Public (ticker: listed on Nasdaq in 2025)
- **Headquarters**: Lehi, Utah, USA
- **Founded**: 2013
- **Founders**: David Wright (CEO) and Melanie Alder (Co-Founder / Board Member)

## Core Business
- **Primary industry**: Ecommerce acceleration, marketplace management, D2C optimization
- **Target customers**: B2B – consumer brand companies (enterprise and mid-market) looking to grow on Amazon, Walmart, Target, eBay, Mercado Libre, and other global marketplaces
- **Mission or purpose**: “Accelerate global ecommerce for brands” – do whatever it takes to accelerate growth for partners

## Products & Services
- **Predict (Platform)**: All-in-one ecommerce acceleration platform (formerly TriGuardian) that provides pricing, inventory, advertising, and analytics tools.
- **Chessboard**: AI-powered marketplace strategy tool unveiled at Accelerate 2025.
- **GEO Scorecard**: Tool for optimizing geographic marketplace performance.
- **TrendVision**: Trend analysis and demand forecasting tool.
- **The Portal**: Centralized dashboard for brand partners to manage listings, ads, and data.
- **Fulfillment & Distribution**: Operates 8 global distribution centers to support marketplace logistics.
- **TikTok Shop Full-Service**: First full-service partner solution for TikTok Shop ecommerce.

## Market Standing
- **Valuation/Market Cap**: Valued at $2 billion after Series B in 2021 (double unicorn); now public – current market cap not provided in search results.
- **Key Metric**: Annual sales surpassed $1.4 billion; revenue not publicly broken out (public company financials pending).
- **Notable Investors/Partners**: Knox Lane Investments (led $225M Series B); also partnered with Amazon, Walmart, Target, eBay, Mercado Libre, Tmall, JD.
- **Growth Signals**: 
  - IPO on Nasdaq in 2025.
  - Headcount grew from 1,400 to 1,800+ (as of 2025).
  - Expanded from 18 global locations; opened offices in Singapore and India.
  - Named Inc. Global Power Partner, Deloitte Fastest-Growing Technology Company, Fast Company Most-Innovative Company.

## Competitive Advantages
- **Data-first approach**: All decisions driven by proprietary data analytics (Predict platform, AI tools) – “our edge is always found in the data.”
- **Global infrastructure**: 8 distribution centers + 18 global offices enable cross-border marketplace optimization.
- **Partner obsession**: Earned trust through impartial, measurable results; success tied to partner outcomes.
- **Proven scale**: Surpassed $1.4B in annual sales, proving ability to accelerate growth for large brands.
- **Patented technology**: Holds multiple tech patents for marketplace acceleration.

## Strategic Focus
- **AI-powered commerce**: Continued investment in AI tools (Chessboard, TrendVision) to help brands compete in an increasingly intelligent commerce landscape.
- **Global expansion**: Deepening presence in Asia-Pacific (Singapore, India) and Latin America.
- **TikTok Shop & social commerce**: Building first-mover advantage in emerging channels.
- **Retail media & advertising**: Expanding ad solutions for brand partners across marketplaces.

## Why Work Here
- **Culture**: Recognized as a “Most Loved Workplace®” – core values: Game Changers, Data Fanatics, Team of Doers, Partner Obsession.
- **Hybrid work**: In-office three days a week with intentional in-person collaboration; Lehi HQ includes an onsite fitness center, food trucks, yoga, and massage Mondays.
- **Benefits**: Unlimited PTO, fully vested 401(k) match up to 4% from day one, equity, paid parental leave, HSA match, medical/dental/vision, long-term disability.
- **Growth opportunities**: Regular feedback (weekly 1:1s), engagement surveys, open-door founders, and bonus KPIs tied to cross-team collaboration.
- **Diverse roles**: Opportunities in data science, engineering, operations, marketing, sales, and account management across 18 global locations.

## Sources
1. [pattern.com/careers](https://www.pattern.com/careers)
2. [pattern.com/about/our-story](https://www.pattern.com/about/our-story)
3. [pattern.com/about/leadership](https://www.pattern.com/about/leadership)
4. [mostlovedworkplace.com/companies/pattern](https://mostlovedworkplace.com/companies/pattern/)
5. [jobs.lever.co/pattern](https://jobs.lever.co/pattern)

## Other roles at Pattern

- [Sales Manager](https://feeny.ai/job/sales-manager-pattern-pune-pjvsh8qphe02) — Pune, India
- [Executive Assistant](https://feeny.ai/job/executive-assistant-pattern-lehi-ut-jxrdkcr6q15w) — Lehi UT, United States
- [Head of Demand Generation](https://feeny.ai/job/head-of-demand-generation-pattern-lehi-ut-zjjswp6j7605) — Lehi UT, United States
- [Director of Facilities](https://feeny.ai/job/director-of-facilities-pattern-united-states-x2ey76smqj89) — United States
- [Marketing Assistant](https://feeny.ai/job/marketing-assistant-pattern-melbourne-33nd4w223p8r) — Melbourne, Australia
- [Associate Director of TikTok Shop](https://feeny.ai/job/associate-director-of-tiktok-shop-pattern-lehi-ut-fcczxz6kjfxp) — Lehi UT, United States
- [Director of TikTok Shop - Brand Management](https://feeny.ai/job/director-of-tiktok-shop-brand-management-pattern-lehi-ut-0zdzmrke80wq) — Lehi UT, United States
- [Senior Software Engineer, AI](https://feeny.ai/job/senior-software-engineer-ai-pattern-lehi-ut-61pkza2ssb81) — Lehi UT, United States
- [UX Designer](https://feeny.ai/job/ux-designer-pattern-pune-qs8pp171k18b) — Pune, India
- [Social Commerce Manager](https://feeny.ai/job/social-commerce-manager-pattern-lehi-ut-yrdhaqdyt4jq) — Lehi UT, United States