---
title: 'Payment Operations Intern at Rainforest'
canonical: 'https://feeny.ai/job/payment-operations-intern-rainforest-united-states-q47kbhab83y6'
type: 'job'
last_seen: '2026-11-04'
---

# Payment Operations Intern at Rainforest

- **Company:** Rainforest
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/rainforest-pay/e7fb32d3-0710-4f70-bc6f-fe96ffdb4f8c

## Job description

Who is Rainforest? Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple. We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs. Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey! We're hiring one intern for our Payment Operations (PayOps) team for the spring semester. You'll work on real operational data and real customer questions, not busywork, and you'll finish with a project you can put on your resume and walk an interviewer through.

## What you'll do

- Organize and manage the operational data our support team and AI support agent rely on
- Find and fix data quality issues, and help design processes that keep them from coming back
- Build basic reports that help the team see what's happening in the business
- Learn customer support from the ground up, drafting replies to platform questions under the guidance of our support lead
- Present your semester's work to the company at the end of your term

## What you'll get

- Hands-on experience in payments operations at an AI-forward fintech startup
- A dedicated manager who reviews your work and gives you regular feedback
- Training on how payments and embedded payments work
- Exposure to how a startup's operations, product, and risk teams work together
- The chance to return for the July to December semester, based on performance

## What we're looking for

- Currently pursuing a business degree (or similar)
- Available 20 to 40 hours per week from January 11 through June 2027
- Comfortable in Excel or Google Sheets
- Clear, careful writer
- Curious, coachable, and comfortable asking questions

Nice to have:

- Based in Atlanta (we'd love to see you at our office a couple days a week)
- Interest in payments, fintech, or operations
- Experience using AI tools like ChatGPT or Claude for school or work

Details:

- $25/hour
- Remote, or hybrid at our Atlanta office (ATV Buckhead)
- Part-time, 20 to 40 hours per week, with 2 to 3 core hours overlapping Eastern time
- Spring semester runs January 11 to June 2027

We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture. If you require any accommodations throughout the pre-employment process, please contact our HR team at hr@rainforestpay.com

## About Rainforest

## Company Overview
- **One-liner**: Rainforest is a Payments-as-a-Service (PaaS) provider that enables vertical SaaS platforms to embed payment processing into their products, handling compliance, risk, and reporting.
- **Entity Type**: Private (Series B)
- **Headquarters**: Atlanta, Georgia, United States (4062 Peachtree Road North East Suite A-474)
- **Founded**: 2022
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Financial Services / Embedded Payments
- **Target customers**: B2B – vertical SaaS platforms (e.g., software companies that want to offer payments to their own merchants)
- **Mission or purpose**: To help software companies build and optimize embedded financial services, enabling them to drive significant new revenue and improve customer retention without taking on risk or compliance burdens.

## Products & Services
- **Embedded Payments Platform**: A full-stack, API-first solution that allows SaaS platforms to accept payments via card, PayPal, Venmo, PayPal Pay Later, ACH, Apple Pay, and terminals. Includes real-time merchant onboarding, KYC, fraud monitoring, PCI compliance, next-day funding, and embedded reporting/chargeback handling.
- **Component Studio**: A white-label, low-code tool for customizing the payment experience without heavy development.
- **Revenue Calculator**: An online tool that estimates potential payments revenue for a given platform’s volume and margin.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Annual Revenue of $1.1M (LinkedIn estimate); Total Funding of $60.8M (LinkedIn) or $64M (CB Insights – conflicting reports)
- **Notable Investors/Partners**: Matrix (lead Series B & Series A), Accel (lead Seed), Infinity Ventures (co-lead Series B), Silicon Valley Bank (debt financing), The Fintech Fund
- **Growth Signals**: 55% YoY headcount growth (52 employees as of mid-2026); raised $29M Series B in October 2025; expanding presence in Germany; active job postings for engineering and product roles

## Competitive Advantages
- **Purpose-built for vertical SaaS**: Unlike most embedded payments providers that sit on top of merchant acquirers, Rainforest was built from the ground up for the unique needs of software platforms, offering better unit economics and full data portability.
- **Platform-friendly contracts**: Clients retain full ownership of customer relationships, experience, and data.
- **Compliance as a service**: Handles merchant onboarding, KYC, PCI compliance, and fraud monitoring so platforms don’t have to become registered payment facilitators.
- **Developer experience**: Robust API, detailed guides, sandbox testing, realtime logs, and low-code components that reduce integration time from months to days.

## Strategic Focus
- **Growth through platform revenue**: Helping vertical SaaS platforms maximize payments volume and margin via embedded payments.
- **Product expansion**: Adding more payment methods (terminals, international options) and enhancing the Component Studio.
- **Geographic reach**: Building out European presence (already has a team member in Germany) to capture the global shift toward software-led payments.

## Why Work Here
- **Culture & values**: “Be Exceptional,” “Delight Customers,” “Focus on Quality,” “Ruthlessly Simplify,” “Compete Together” – emphasis on high-quality service and continuous improvement.
- **Flexibility**: Fully remote positions available; flexible work-from-home arrangements; untracked PTO; $100/month remote work stipend for cell/internet/office supplies.
- **Tech setup**: MacBook Pro or MacBook Air plus any reasonable peripherals.
- **Health & wellness**: Medical, dental, vision insurance via Justworks; free OneMedical, Teladoc, and Health Advocate access; 401k with low-cost index funds.
- **Parental leave**: Up to 16 weeks for birthing parents, 6 weeks for non-birthing parents.
- **Office space**: Dedicated space at Atlanta Tech Village with MARTA transit pass or parking pass.
- **Engineering focus**: “Built by developers for developers” – strong developer experience emphasis, with open roles for Software Engineers and Site Reliability Engineers.

## Sources
1. [Rainforest Careers Page](https://www.rainforestpay.com/careers)
2. [Rainforest Homepage](https://www.rainforestpay.com/)
3. [Rainforest LinkedIn](https://www.linkedin.com/company/rainforestpay)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/rainforest-1)

## Other roles at Rainforest

- [Demand Generation Manager](https://feeny.ai/job/demand-generation-manager-rainforest-united-states-dac8xg2gq67d) — United States
- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-rainforest-united-states-rg0z8qsxk9yb) — United States
- [Marketing Operations Manager](https://feeny.ai/job/marketing-operations-manager-rainforest-united-states-0c70z0gz8t2c) — United States
- [Technical Product Owner - AI & Agents](https://feeny.ai/job/technical-product-owner-ai-agents-rainforest-atlanta-9jy4m3w1c4kn) — Atlanta, GA
- [Technical Product Owner - Payments Integrations](https://feeny.ai/job/technical-product-owner-payments-integrations-rainforest-atlanta-j3a9y9vmcv0h) — Atlanta, GA
- [Software Engineer](https://feeny.ai/job/software-engineer-rainforest-atlanta-sqjqr0v5qmr4) — Atlanta, GA
- [Senior Manager, Partnerships](https://feeny.ai/job/senior-manager-partnerships-rainforest-san-francisco-6h0a3jh2ax81) — San Francisco, CA
- [Site Reliability Engineer](https://feeny.ai/job/site-reliability-engineer-rainforest-atlanta-4asez1fga39p) — Atlanta, GA