--- title: 'Payment Posting Specialist at Candid Health' canonical: 'https://feeny.ai/job/payment-posting-specialist-candid-health-united-states-zep2rdpct0fq' type: 'job' last_seen: '2026-09-15' --- # Payment Posting Specialist at Candid Health - **Company:** Candid Health - **Location:** United States - **Employment:** contract - **Work type:** remote - **Posted:** 2025-12-23 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.ashbyhq.com/candidhealth/3c982a66-ff33-4f08-adae-95f8fb1cd6a6 ## Job description The Role: You will be responsible for accurately and efficiently posting payments, adjustments, and denials to patient accounts. A strong understanding of various payer systems and medical billing practices is essential for success in this role. What You’ll Be Doing: Payment and Remittance Posting: - Accurately post payments, adjustments, and denials from Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to the appropriate patient accounts within the billing system. - Identify, locate, and retrieve remittance information, including EOBs, from various payer-specific online portals (e.g., Availity, Change Healthcare, government payer sites), various customer lockboxes, and internal queues to ensure all payments are posted in a timely manner. - Ensure all transactions are balanced daily. ERA and Claim Management: - Proactively identify and resolve ERA gaps (electronic remittance files not matching expected receipts or claims) by investigating missing remittances, contacting payers, or manually posting payments as needed to maintain clean accounts receivable. - Research and correct claims or posting errors that prevent claims from reconciling properly. Who You Are: - Minimum of 2-3 years of experience in medical billing, payment posting, or a similar RCM role. - Proven experience navigating and extracting remittance data from major payer portals. - Demonstrated experience with credit balance resolution and refund processing. - Proficiency with medical billing software and Electronic Health Record (EHR) systems - Expert-level understanding of EOBs, ERAs, CPT, ICD-10, and standard adjustment/denial codes. - Exceptional data entry speed and accuracy. - Strong analytical and problem-solving skills, particularly for reconciling complex accounts and identifying missing remit issues. - Excellent organizational and time management abilities to handle high-volume processing. - You are capable of rolling up your sleeves but can be flexible / resourceful to adapt to the ever changing needs of the business. - You are a clear and concise communicator; you enjoy the challenge of explaining complicated ideas in simple terms, both in-person and in writing. Pay Transparency The estimated starting annual salary range for this position is $20-$24 USD per hour. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. ## About Candid Health ## Company Overview - **One-liner**: Candid Health provides an AI-powered revenue cycle automation platform that simplifies health insurance claims processing for healthcare providers. - **Entity Type**: Private (venture-backed, Y Combinator S19) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Not publicly available in provided sources ## Core Business - Primary industry: Healthcare revenue cycle management (RCM) software - Target customers: B2B – healthcare providers (digital health companies, hospitals, clinics) - Mission or purpose: “Remake your health insurance claims process with Candid Health – a transformative RCM automation platform, custom built for providers to end unnecessary human intervention.” ## Products & Services - **[Candid Health Platform]**: A SaaS revenue cycle automation platform that automates claim submission, denial management, and payment posting. Uses AI to detect, flag, and fix issues, aiming for a “touchless” claims process with minimal human intervention. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of $97.65M (per Cbinsights) - **Notable Investors/Partners**: Not explicitly listed in provided sources; the company is a Y Combinator alum (S19). - **Growth Signals**: The company has raised significant venture funding ($97.65M total), indicating strong investor confidence. The website emphasizes high “touchless claim rate” and “payer net collection rate” – key metrics that suggest product-market traction. ## Competitive Advantages - **End-to-end automation**: The platform covers the entire RCM workflow, from claim submission to final payment, reducing manual effort. - **AI-driven error detection**: Claims errors are flagged and fixed automatically, increasing the “touchless claim rate.” - **Focus on net collections**: Helps providers increase revenue while lowering cost-to-collect. ## Strategic Focus - Expanding automation capabilities and AI models to handle more complex payer rules and reduce human intervention further. - Targeting digital health companies and traditional healthcare providers struggling with rising claims complexity. ## Why Work Here - **Culture**: A fast-growing healthcare technology startup with a mission to fix a notoriously broken part of the healthcare system. - **Work environment**: Likely dynamic and engineering-led; the careers page (jobs.ashbyhq.com) lists open roles in engineering, product, and customer success. - **Remote/hybrid policy**: Not specified in provided sources; typical for a San Francisco-based startup to offer hybrid or remote options. - **Notable perks**: Opportunity to work on cutting-edge AI in healthcare, with a direct impact on provider revenue and patient access. ## Sources 1. [candidhealth.com](https://candidhealth.com/) 2. [cbinsights.com](https://www.cbinsights.com/company/candid-health) 3. 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