---
title: 'Payments & Partnership Operations Senior Analyst at EBANX'
canonical: 'https://feeny.ai/job/payments-partnership-operations-senior-analyst-ebanx-curitiba-z6a20xf3kef6'
type: 'job'
last_seen: '2026-09-14'
---

# Payments & Partnership Operations Senior Analyst at EBANX

- **Company:** EBANX
- **Location:** Curitiba, Brazil / São Paulo, Brazil
- **Work type:** onsite
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/ebanx/jobs/7871585003

## Job description

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.

Let’s build what’s next — together.

What your day-to-day will look like

- Lead the identification, analysis, and prioritization of strategic initiatives to significantly improve payment authorization rates and overall payment performance.

- Design and implement advanced analytical models to predict payment declines, identify their root causes, and recommend preventive actions.

- Own end-to-end payment optimization projects, from opportunity assessment and prioritization through implementation and post-launch performance analysis.

- Translate complex payment data into clear insights and strategic recommendations for senior leadership and key stakeholders.

- Partner closely with Product, Engineering, Data Science, and Operations teams to incorporate payment performance insights into product development and operational decisions.

- Evaluate the performance of acquirers, processors, payment methods, and other key partners, identifying opportunities for improvement and supporting commercial and technical discussions.

- Negotiate and manage relationships with key payment partners to drive measurable performance improvements.

- Provide technical guidance and mentorship to Junior and Mid-level Analysts, supporting their development and strengthening analytical practices across the team.

- Define performance metrics, monitoring frameworks, and experimentation approaches to measure the impact of optimization initiatives.

What you need to shine in this role

- Strong experience in payment performance, payment operations, business analytics, data analytics, or a related field.

- Advanced analytical and problem-solving skills, with the ability to transform large and complex datasets into actionable business insights.

- Solid knowledge of payment ecosystems, including authorization flows, declines, acquirers, processors, issuers, card networks, and alternative payment methods.

- Advanced proficiency in SQL and experience using data visualization and business intelligence tools.

- Experience developing analytical models, monitoring frameworks, forecasts, or experiments focused on performance optimization.

- Proven ability to lead complex, cross-functional initiatives from conceptualization to implementation and impact measurement.

- Strong stakeholder management and communication skills, including the ability to present technical findings and strategic recommendations to senior audiences.

- Ability to influence decisions, manage competing priorities, and operate effectively in a fast-paced, global environment.

- Advanced English communication skills.

Bonus points if you have

- Experience working in fintech, e-commerce, acquiring, payment processing, banking, or card networks.

- Knowledge of statistical modeling, experimentation, machine learning, or predictive analytics applied to payment performance.

- Proficiency in Python or another programming language used for data analysis.

- Experience working with payment performance across multiple countries, regions, currencies, or alternative payment methods.

- Previous experience mentoring analysts or providing technical leadership to analytics teams.

- Knowledge of fraud prevention, risk management, routing strategies, tokenization, or payment orchestration.

- Experience managing or negotiating with payment partners and external providers.

EBANX offers

- Performance Bonus: Annual bonus program based on company results.

- Meal Allowance: Monthly allowance to support your meals.

- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.

- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.

- Language Classes: Language classes to support your personal and professional development.

- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.

- Flexible Work Culture: Semi-flexible hours, an additional day off on your birthday, and a year-end break to support work-life balance.

- Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on [LinkedIn](https://www.linkedin.com/company/ebanx/mycompany/?viewAsMember=true) and [Instagram](https://www.instagram.com/ebanxlife/), and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

## About EBANX

## Company Overview
- **One-liner**: EBANX provides cross-border payment solutions connecting global merchants with consumers in emerging markets across Latin America, Africa, and Asia.
- **Entity Type**: Private (Unicorn – last valued at over $1 billion)
- **Headquarters**: Curitiba, Brazil (with offices in São Paulo, Mexico City, Montevideo, Singapore, Johannesburg, Cairo, and Shanghai)
- **Founded**: 2012
- **Founders**: Alphonse Voigt, Wagner Ruiz, and João Del Valle

## Core Business
- Primary industry/industries: Fintech, Cross-Border Payments, Payment Processing
- Target customers: B2B – Enterprise merchants and global brands seeking to expand into emerging markets
- Mission or purpose statement: “To provide global access for everyone” – connecting businesses and people around the world through payments

## Products & Services
- **Cross-Border Payment Platform**: A full-stack payments solution that processes pay-ins and payouts across 20+ countries, supporting 200+ local payment methods (including Pix, digital wallets, mobile money, cash vouchers, and cards).
- **Recurring Payments**: Subscription billing solution with local currency settlement, smart retry logic, tokenized credit cards, and analytic support for optimal billing dates.
- **B2B Payments & High-Value Transactions**: Enables mass payouts and high-value transfers both locally and internationally.
- **Anti-Fraud & Risk Management**: AI-powered fraud detection and prevention system tailored for emerging market risks.
- **Micropayments Capability**: Exclusive feature for processing very small transaction amounts.

## Market Standing
- **Valuation/Market Cap**: Unicorn status (valuation over $1 billion) – exact current valuation not publicly disclosed
- **Key Metric**: Total Funding – Raised investment from FTV Capital (amount not disclosed); one of the first Brazilian unicorns
- **Notable Investors/Partners**: FTV Capital (lead investor); Endeavor (accelerator program); partnerships with 100+ regional payment players and 500+ global merchants
- **Growth Signals**: Expanded from Latin America into Africa (South Africa, Kenya, Nigeria) and Asia (India, Southeast Asia, Singapore, China); digital commerce in LATAM projected to reach $709B by 2025; Africa’s digital consumer base set to exceed half a billion by 2025

## Competitive Advantages
- **Deep Local Expertise**: 11+ years of experience navigating complex regulations, currencies, and tax systems in emerging markets – merchants avoid needing to set up local entities.
- **Proprietary Infrastructure**: Back-end system built in-house with direct connections to local payment players, enabling higher approval rates (+10.2 pp uplift) and conversion rates (+27 pp for cash/vouchers).
- **Breadth of Coverage**: 20+ countries across three continents (LATAM, Africa, Asia) with 200+ payment methods – one of the widest coverage footprints among cross-border payment platforms.
- **Multicultural Team**: 700+ employees from 15+ nationalities, with offices across Brazil, Latin America, Africa, and Asia.

## Strategic Focus
- Geographic expansion into new emerging markets (recent entries into India, Southeast Asia, and the Middle East-Africa)
- Deepening local payment method integrations (especially instant payments like Pix and mobile money)
- Enhancing AI-driven fraud prevention and risk management capabilities
- Growing the B2B payments and high-value transaction verticals
- Scaling the recurring payments offering for subscription-based merchants

## Why Work Here
- **Culture**: Driven by five core values – Big Dreams, Knowledge, Persistence, Results Orientation, and Multiculturality. Described as “out of the ordinary,” with a strong emphasis on ownership, innovation, and challenging the impossible.
- **Diversity & Inclusion**: Active programs for racial equity, female leadership (Empower Her campaign), LGBTQIA+ pride and trans employability, and inclusion of people with disabilities (sign language interpretation, assistive technology, accessible environment).
- **Benefits (Brazil-based)**: Health and dental plan (SulAmérica), Wellhub gym access, meal and transportation vouchers, childcare assistance, extended caregiver leave, birthday day off, flexible hours, no dress code, free snacks, pet-friendly office, language classes (English, Spanish, Portuguese), monthly financial support for undergraduate/postgraduate/MBA courses, and a budget for short courses and workshops.
- **Technology Stack**: PHP, Elixir, Ruby on Rails, Python, JavaScript, Java; databases include MySQL, PostgreSQL, Amazon DynamoDB; infrastructure uses Docker, ElasticSearch, AWS (Lambda, RDS, Aurora, SQS, SNS, S3, Beanstalk, ECS); frameworks include Spring Framework, Quarkus, Hibernate, Liquibase.
- **Engineering Culture**: 200+ tech-focused ebankers enabling 30+ deployments daily; meetups and internal knowledge-sharing (Code Your Way program); strong emphasis on TDD, SonarCloud, and continuous improvement.
- **Work Policy**: Mix of on-site (Curitiba, São Paulo, Mexico City, Mumbai, Shanghai), hybrid (Singapore), and remote (Argentina, Peru, South Cone, UK, USA) roles depending on the position.

## Sources
1. [EBANX About Us](https://www.ebanx.com/en/about-us/)
2. [EBANX Careers Page](https://www.ebanx.com/en/careers/)
3. [EBANX Product Page](https://www.ebanx.com/en/)
4. [EBANX Jobs on Greenhouse](https://job-boards.greenhouse.io/ebanx)
5. [EBANX LinkedIn](https://www.linkedin.com/company/ebanx)

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