---
title: 'Payroll Analyst at Melita Group'
canonical: 'https://feeny.ai/job/payroll-analyst-melita-group-united-states-106s3gweeh27'
type: 'job'
last_seen: '2026-10-28'
---

# Payroll Analyst at Melita Group

- **Company:** Melita Group
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-28
- **Apply:** https://jobs.lever.co/melitagroup/94090e8b-9107-4f8d-ac66-ae06d2118194

## Job description

At Melita, payroll is where trust is earned. We are an HR, Benefits, and Payroll outsourcing company that has served small and mid-sized employers for over 30 years, founded on a simple principle: help our clients succeed by innovating, serving, and supporting their HR, Benefits, and Payroll needs. Accurate, on-time payroll protects our clients' businesses and their employees' confidence, and we take that responsibility seriously. The chief objective of the Payroll Analyst is to provide exceptional service, expertise, and support to the Payroll & Implementation teams. This role will be directly responsible for identifying & implementing system configuration setup and changes needed to deliver our global payroll services to clients. This position reports to our Global Payroll Manager.

Job Responsibilities

- Maintains fundamental knowledge of Melita's services and clearly articulates all areas of global payroll compliance and HRIS topics relevant to the implementation process and payroll service.
- Partners with the Melita & HRIS Implementation teams to configure and test the Payroll, Time & Attendance, and Time Off modules for new implementation clients. Performs parallel payroll testing to ensure payroll code calculation & taxation are working as expected per payroll regulations.
- Customizes payroll workflows in the Salesforce CRM technology for client as needed.
- Loads client employee data to the payroll technology, completes paycheck history data mapping.
- Temporarily processes global payroll for new clients as part of the transition from Implementation to ongoing support.
- Backup US payroll support for new clients as part of the transition from Implementation to ongoing support.
- Creates documents or recorded training resources to be shared with client admins, managers and/or their employees related to the Time Off and Time & Attendance modules. Maintains the master version of these resources and incorporates revisions submitted by the Global Payroll Manager following client training sessions.
- Conducts timecard training with the client's managers and employees. Applies revisions to the training materials as needed following client sessions.
- Partners with the Payroll team to set up new payroll codes such as new earning, deduction, and memo codes in the payroll technology. Updates workflows in Salesforce CRM as needed to ensure they are properly used by the payroll team. Ensures changes are tested.
- Performs a review of client benefit plan setups as they relate to payroll, aligned to the client's plan year, verifying that deduction codes in the payroll technology are correctly mapped to each benefit plan and that tax treatment is applied accurately.
- Performs a review of the client's employee handbook as it relates to payroll, aligned to the client's handbook revision cycle, verifying that hours codes are correctly mapped to time off policies in the payroll technology and identifying any new or revised time off policies requiring configuration.
- Collaborates with the broader HR & Benefits teams.
- Attends new client implementation kick off and weekly status meetings.
- Attends weekly internal HRComplete Operations meetings.
- Attends monthly Payroll & Implementation team meetings.
- Partners with the Global Payroll Director and Payroll Services Managers to identify and implement opportunities to improve efficiency and streamline payroll processes.
- Global & US payroll processing backup support as needed.

The successful candidate must possess these key competencies and credentials:

- Genuine passion for customer service and commitment to building strong relationships.
- Strong verbal and written communication skills.
- Demonstrates ability to organize and prioritize.
- Demonstrate high analytical and problem-solving skills, attention to detail, time management and organization and teamwork.
- Maintains stable performance and poise under pressure.
- Ability to coordinate efforts across multiple internal and external parties to ensure a timely, high-quality outcome.
- Associate’s or Bachelor’s degree in Business, Business Administration, Finance, HR or related field or equivalent.
- 7+ years US and Global payroll processing experience, including hands-on payroll implementation and system configuration experience.
- Strong knowledge of payroll technologies, specifically ADP Workforce Now. Paylocity and Rippling experience is a plus.
- FPC/CPP certification

## About Melita Group

## Company Overview
- **One-liner**: Melita Group provides outsourced HR, benefits, payroll, and HR technology services to help small and mid-size businesses build a strong, scalable people infrastructure.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: San Jose, California, United States
- **Founded**: 1992
- **Founders**: Paul Mifsud (President & Founder)

## Core Business
- **Primary industry**: Human Resources / HR Outsourcing
- **Target customers**: B2B – small and mid-size businesses (SMBs)
- **Mission**: “To provide comprehensive HR solutions, payroll and benefits services that are flexible, valuable, and consistently high quality, to help your business achieve a strong foundation upon which to build their business.” [melitagroup.com/about](https://www.melitagroup.com/about)

## Products & Services
- **Full HR Outsourcing**: Builds and manages a complete HR infrastructure including processes, policies, compliance, employee support, and technology implementation.
- **Payroll Services**: Payroll processing and management.
- **Benefits Administration**: Employee benefits such as medical, dental, vision, 401(k), disability, and more.
- **HR Technology Platform**: A proprietary operating system integrated with best-in-class HR technologies to ensure accuracy, consistency, and efficiency.
- **Fractional Team of Experts**: Clients get a team of specialists (e.g., Exec HR Advisor, Technology Specialist) without hiring full-time, at a fraction of the cost. [melitagroup.com/why-us](https://melitagroup.com/why-us)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: Annual revenue of **$10M** (per third-party data). Processes **$650M+** in payroll and premiums each year. [linkedin.com/company/melita-group](https://linkedin.com/company/melita-group) | [melitagroup.com/about](https://www.melitagroup.com/about)
- **Notable Investors**: Not publicly available (one prior funding round recorded, but no details disclosed).
- **Growth Signals**: 150+ clients across 38 U.S. states and 17 countries; **97% client retention rate**; **Net Promoter Score of 73**. Employee headcount reported as 34 (LinkedIn, -7.5% YoY) or 55 (company website). [melitagroup.com/about](https://www.melitagroup.com/about)

## Competitive Advantages
- **No long-term contracts** – clients can add or remove services at any time with full transparency.
- **“No stickiness guarantee”** – Melita will train its own replacement if a client decides to bring services in-house.
- **Fractional expertise** – access to a complete team of HR, benefits, and payroll specialists at lower cost than internal hires.
- **30+ years of experience** and a proven track record of high client retention and satisfaction.

## Strategic Focus
- Continue delivering modular, flexible HR solutions tailored to SMBs.
- Leverage technology to improve operational efficiency and employee experience.
- Expand geographic reach and client base while maintaining high service quality.

## Why Work Here
- **100% remote work** – fully work-from-home with family-friendly flexibility.
- **Comprehensive benefits**: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) match up to 5%, adoption/infertility benefit, pet adoption benefit, legal assistance, financial planning, Employee Assistance Program, paid time off for volunteering, and pre-tax Flexible Spending Accounts.
- **Employee rating**: 4.7/5.0 (13 reviews) – Work-Life 4.8, Culture 4.5, Compensation 4.6, Career 4.5. [linkedin.com/company/melita-group](https://linkedin.com/company/melita-group)
- **Core values**: Work with people that care, purpose-driven career, contribute to building better workplaces, dynamic team, and well-being focus. [melitagroup.com/careers](https://www.melitagroup.com/careers)
- **Open positions** (as of search date): Benefits Specialist (remote US) and People Operations Coordinator (remote US). [jobs.lever.co/melitagroup](https://jobs.lever.co/melitagroup)
- **Hiring process**: Uses AI tools to assist with resume review and analysis, but final decisions are made by humans.

## Sources
1. [melitagroup.com/careers](https://www.melitagroup.com/careers)
2. [linkedin.com/company/melita-group](https://linkedin.com/company/melita-group)
3. [melitagroup.com/about](https://www.melitagroup.com/about)
4. [jobs.lever.co/melitagroup](https://jobs.lever.co/melitagroup)
5. [melitagroup.com/why-us](https://melitagroup.com/why-us)

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