--- title: 'Payroll Support Manager (Corrections) at Check Technologies' canonical: 'https://feeny.ai/job/payroll-support-manager-corrections-check-technologies-remote-akjfm0k6gzeh' type: 'job' last_seen: '2026-10-14' --- # Payroll Support Manager (Corrections) at Check Technologies - **Company:** Check Technologies - **Location:** Remote - **Compensation:** $140k–$182k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/check-technologies/6c923a85-1c58-411e-87be-be861de45d53 ## Job description ## About Check Payroll is broken. It's still running on decades-old infrastructure. We're rebuilding it. We don't run payroll ourselves — we power the businesses that do. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for those businesses to launch, grow, and thrive. On our team, you'll use creative problem-solving, critical thinking, and grit to simplify the complexity of payroll for thousands of employers of every size, across all industries. We ignore conventional role boundaries in favor of the unique strengths and values each builder brings to our mission: make paying people simple. [Check out our origin story!](https://app.notion.com/p/checkhq/The-Generalist-Check-Solving-the-150-Billion-Payroll-Problem-3b24274a2e75804e9141cfac60476d25?source=copy_link) Check is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses. [See how it works for our partners.](https://www.checkhq.com/partners) The Work At Check, we make paying and filing taxes simple, enabling our partners to build best-in-class payroll businesses. When payroll data is wrong, the impact rarely stays contained to one paycheck. Fixing those issues can require changes across multiple payrolls, quarters, tax jurisdictions, payments, and filings. Our Payroll Support team owns that work. As Payroll Support Manager, you'll lead the people responsible for investigating and resolving these complex historical payroll issues. Your team brings deep payroll and tax expertise; your job is to create the environment and operating structure that allows them to apply it effectively. This is first and foremost a people and operations leadership role. You'll own priorities, performance, capacity, escalation management, and the team's day-to-day operating rhythm. You'll work closely with a senior SME who will serve as your a technical counterpart, while you focus on making the team itself stronger, more predictable, and easier to scale. You don't need to arrive as a payroll corrections expert. You do need to be comfortable leading highly specialized people, learning a complicated domain quickly, and knowing when to lean into the details versus when to bring in the right expert. In this role, you will: - Own the team's day-to-day operating rhythm, including priorities, queue health, resource allocation, standups, escalation paths, and SLA performance. - Manage and develop a team of experienced payroll operations specialists through regular coaching, feedback, performance management, and career development. - Create visibility into team performance and surface risks, bottlenecks, and emerging trends before they become larger problems. - Partner with the team's senior SME to turn technical expertise into repeatable processes, documentation, and broader team capability. - Own complex operational escalations and coordinate the right technical or cross-functional partners when deeper expertise is required. - Partner closely with leaders across Support, Filing, Tax Operations, Product, and R&D on issues that cross functional boundaries. - Serve as a thought partner to the head of the department on team strategy, staffing, performance, and operational decisions. Tools for the Job The ideal candidate will have: - Startup or high-growth company background. - 4-6+ years in operations, technical support, support operations, client service, or a similarly execution-heavy environment. - Meaningful people management experience. You've directly managed a team, coached performance, and held clear standards for both outcomes and how the work gets done. - Strong operational judgment. You can look at competing priorities, limited capacity, SLAs, customer impact, and risk and make a clear call on what should happen next. - A track record of formal people management. You've hired, manage team growth, and understand how to organize people around team metrics. - Strong communication skills. You can translate between team-level detail and leadership-level framing, and you know which audience needs which version. - A genuine learner. You'll be getting fluent in a niche domain on the job, and you find that interesting rather than uncomfortable. Comfort managing people who may initially know more about the technical subject matter than you do. - A bias toward building durable systems. When you see the same problem twice, your instinct is to improve the process rather than simply solve it again. ## Nice to have - Familiarity with payroll or payroll tax is a plus, but it is not required. - Experience in fintech, payments, financial operations, or another regulated or technically complex domain. Travel & Office Policy The Check team is distributed across the US. Roles can be remote, hybrid, or based in one of our offices in New York City or San Francisco. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons throughout year. All Checketeers gather in the spring for our annual 3-day company retreat. For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and there are regular happy hours, game nights, and other in-person events. Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity. -- Check is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Check participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants. ## About Check Technologies ## Company Overview - **One-liner**: Check provides a payroll-as-a-service API that enables software platforms to embed and scale native payroll solutions for their customers. - **Entity Type**: Private (Series C) - **Headquarters**: New York, United States - **Founded**: 2019 - **Founders**: Andrew Brown (CEO) ## Core Business - Primary industry: Payroll Infrastructure / Embedded Payroll - Target customers: B2B vertical SaaS platforms, HR platforms, time-tracking platforms, and other software companies (e.g., Homebase, Wave) that want to offer payroll to their users - Mission or purpose: To build and power the next generation of payroll businesses by providing the most flexible and reliable embedded payroll infrastructure. ## Products & Services - **Embedded Payroll API**: A core set of APIs and tools that allows platforms to build a native payroll product covering money movement, tax calculation and filing, real-time payments, custom pay rates, and deductions. - **Drop-in Components**: Pre-built, customizable UI components enabling partners to launch a payroll product quickly without deep payroll expertise. - **Add-on Benefits Marketplace**: Infrastructure for partners to offer and manage ancillary revenue streams including health benefits, 401k, and workers’ compensation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: $31.2M estimated annual revenue (2024), up from $19.1M in 2023 (via Latka). Total funding of $119M. - **Notable Investors/Partners**: Stripe, Thrive Capital, Bedrock. Partners include Homebase and Wave. Over 65 platform partners use Check's embedded solution. - **Growth Signals**: Processed over $15 billion annually and serves 35,000+ businesses. Revenue grew roughly 63% from 2023 to 2024. Employees grew from ~155 in 2023 to ~169 in 2026. Over 35 active job postings with 176.9% yearly growth. ## Competitive Advantages - **Category Creator**: Invented the "embedded payroll" model, giving them deep expertise and a first-mover advantage. - **Platform Focus**: Unlike direct payroll services (Gusto, ADP), Check does not compete with its partners. It acts solely as an infrastructure layer, aligning incentives with the platforms that integrate it. - **Scalability**: Their API-first design allows partners from startups to public companies to offer payroll at any scale without needing to hire payroll experts. - **Ecosystem Depth**: Handles not just payments, but complex tax compliance, fraud protection, garnishments, and benefits administration. ## Strategic Focus - Continuing to deepen their platform with more complex features (benefits, 401k, workers comp). - Scaling their partner network across different verticals and geographies. - Investing in automation and reliability to handle increasing payroll volume. - Growing their workforce significantly, particularly in engineering and partner support roles. ## Why Work Here - **Remote-first, but with strong in-person culture**: The team has vibrant hubs in San Francisco (SoMa) and New York (Union Square). They emphasize coming together for collaboration, team hangs, and off-sites. - **Generous benefits**: Includes high-quality medical, dental, and vision insurance; up to 16 weeks of paid parental leave; $2k annual learning budget; a MacBook and $1k home office stipend; $100 monthly internet/phone reimbursement; flexible vacation and sick leave; weekly pay (every Friday). - **Engineering culture**: Focus on building bold solutions with a "think big, work small" and "simplify for success" mentality. The team is described as cross-functional and collaborative. - **Growth stage**: With ~169 employees and over 35 open positions, it is a high-growth stage company where new hires can have significant impact. - **High talent density**: Team members frequently come from top companies like Gusto, Stripe, Plaid, Checkr, ADP, and Twilio. ## Sources 1. [checkhq.com](https://www.checkhq.com/) 2. [checkhq.com/company/careers](https://www.checkhq.com/company/careers) 3. [linkedin.com/company/check-technologies](https://www.linkedin.com/company/check-technologies) 4. 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