---
title: '(PD) Senior Product Designer, Chat Experience at OKX'
canonical: 'https://feeny.ai/job/pd-senior-product-designer-chat-experience-okx-singapore-ybt5c9ypbpz8'
type: 'job'
last_seen: '2026-09-04'
---

# (PD) Senior Product Designer, Chat Experience at OKX

- **Company:** OKX
- **Location:** Singapore
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/okx/jobs/7984224003

## Job description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

## Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

## About the Opportunity

Join our product design squads at OKX as a Senior Product Designer, Chat Experience and become a pivotal force in defining the crypto experience landscape. This role offers you a unique opportunity to craft intuitive, trustworthy, and aesthetically appealing user experiences that set the standard in the rapidly evolving crypto industry. Your work will not only shape customer-facing designs that meet the needs of a global audience but also drive business-facing design practices that underpin strategic decisions and product development. Collaborating with an interdisciplinary team of product managers, engineers, and other key stakeholders, you will lead the charge in transforming ideas into design-driven solutions that resonate with users globally.

## What You’ll Be Doing

- Drive experience innovation on socially-driven and interaction-heavy feature, elevating user experience and foster meaningful connections—ultimately boosting user adoption and engagement.

- Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions—taking them from concept to polished execution.

- Contribute to the product development process with wireframes, user flows, journey maps, high-fidelity mockups, interactive prototypes, and evaluative research

- Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership

- Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops

## What We Look For In You

- Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features.

- A strong sense of ownership and a growth mindset—you take initiative, stay curious, and continuously push your craft forward.

- Experience designing for chat, social, or user-to-user interaction features.

- Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.

- A champion of innovation who brings fresh ideas to the table and solves problems with creativity and clarity.

- Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.

- 3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.

- Strong communication skills with a proven ability to articulate ideas and advocate for design decisions.

Nice to Haves

- Prototyping skills to bring ideas to life and communicate transitions or microinteractions.

- Familiarity with design systems and the ability to scale visual consistency across platforms.

- Exposure to data-informed design—comfortable interpreting user insights, behavioral data, or A/B test results.

- Experience working across time zones with distributed teams—you know how to stay aligned and communicate with clarity.

- A Bachelor or Masters in Fine Arts in Graphic/Visual Design, Visual Communication, or a related design discipline.

## Perks & Benefits

- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's [Candidate Privacy Notice](https://www.okx.com/en-eu/help/okx-candidate-privacy-notice).

## About OKX

## Company Overview
- **One-liner**: OKX is a world-leading digital asset exchange and Web3 platform offering spot and derivatives trading, a self-custody wallet, and decentralized application access to over 100 million users globally.
- **Entity Type**: Private (venture-backed; last round $200M in March 2026)
- **Headquarters**: Seychelles (legal entity: Aux Cayes FinTech Co. Ltd.)
- **Founded**: 2017
- **Founders**: Star Xu

## Core Business
- **Primary industry**: Cryptocurrency exchange, digital asset trading, Web3 infrastructure.
- **Target customers**: B2C (retail traders, crypto enthusiasts) and B2B (institutions, high-frequency traders, liquidity providers). Serves both individuals and large institutions.
- **Mission**: To reshape the world with crypto, contributing to every individual’s freedom, and to build a fairer, more transparent, and accessible society through blockchain technology.

## Products & Services
- **Spot Trading**: Buy and sell over 300 cryptocurrencies with low fees.
- **Derivatives**: Futures, options, and perpetual swaps for advanced trading strategies.
- **Structured Products**: Yield-bearing products for passive income.
- **OKX Wallet**: Self-custody Web3 wallet supporting dApps, DeFi, NFTs, and cross-chain swaps.
- **OKX Pay**: Fiat on-ramp and payment infrastructure for seamless deposits.
- **Institutional Services**: Ultra-low latency API connectivity, prime brokerage, and tailored liquidity solutions.
- **Proof of Reserves**: Monthly public attestation of asset backing (1:1).

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metrics**: Over 100 million customers worldwide; 2,886 employees (as of mid-2026, +14.3% YoY); $200M total funding (venture round, March 2026).
- **Notable Investors/Partners**: One undisclosed investor in the latest round. Partnerships include McLaren F1, Manchester City FC, Tribeca Film Festival.
- **Growth Signals**: Expanded into Australia, Brazil, Netherlands, Singapore, and Turkey in the last year; plans to enter US, Belgium, and UAE. Active job postings: 246. Employee headcount grew 14.3% YoY.

## Competitive Advantages
- **Liquidity & Low Fees**: One of the top crypto exchanges by trading volume with competitive fee structures.
- **Transparency**: Monthly proof-of-reserves reports publicly verifiable.
- **Security**: Multi-layer security, GSLB, distributed server clusters, and dedicated security engineering teams.
- **Global Reach**: Available in over 180 countries/regions with localized support.
- **Web3 Integration**: Deeply connected wallet bridging centralized and decentralized finance.

## Strategic Focus
- **AI-Native Product & Engineering**: Investing heavily in AI agents, chatbots, and infrastructure for automated trading and user experience.
- **Institutional Growth**: Expanding VIP relationship management, prime brokerage, and institutional-grade tools.
- **Global Regulatory Compliance**: Obtaining licenses in new jurisdictions (e.g., Singapore, Turkey, Brazil) while maintaining a robust compliance center.
- **Web3 Ecosystem**: Growing the OKX Wallet and dApp connectivity to drive DeFi adoption.

## Why Work Here
- **Culture**: Values-driven environment with core principles: "WE before Me", "Do the right thing", and "Get things done". Emphasis on ownership, transparency, and innovation.
- **Work Policy**: Hybrid/office roles across multiple global hubs (Singapore, Hong Kong, San Jose, Dubai, etc.). Remote flexibility varies by role.
- **Perks**: Competitive benefits including learning budgets, team events, and the "Supernova Program" for early-career talent. Engineering teams work on cutting-edge blockchain and AI problems.
- **Engineering Culture**: Strong focus on AI-native development, Rust/Java/Go, mobile infrastructure, and security. High percentage of technical roles (721 engineers, 10% of workforce).
- **Growth Opportunity**: Rapidly scaling company with global expansion, offering cross-functional mobility and exposure to senior leadership.

## Sources
1. [okx.com - About & Careers](https://www.okx.com/en-us/join-us)
2. [LinkedIn - OKX Company Page](https://www.linkedin.com/company/okxofficial/jobs)
3. [Greenhouse - OKX Job Board](https://job-boards.greenhouse.io/okx)
4. [okx.com - Main Site](https://www.okx.com/)

## Other roles at OKX

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- [Senior Product Designer, Wallets](https://feeny.ai/job/senior-product-designer-wallets-okx-hong-kong-y147wxpcvve0) — Hong Kong, Hong Kong SAR
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- [Controls & Governance Manager - OKX SG](https://feeny.ai/job/controls-governance-manager-okx-sg-okx-singapore-j124r9g11j3y) — Singapore
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