--- title: 'People Business Partner at Carwow' canonical: 'https://feeny.ai/job/people-business-partner-carwow-london-mg9zjt37h7ps' type: 'job' last_seen: '2026-09-13' --- # People Business Partner at Carwow - **Company:** Carwow - **Location:** London, United Kingdom - **Employment:** full-time - **Posted:** 2026-05-29 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/Carwow/86b9c01e-aa68-4fa6-9551-69c20af8d18b/application **Skills:** Employment law, Hibob, Data analysis > Join Carwow's People team as a strategic partner to business units across the UK, Germany, Spain, and Portugal. This role focuses on performance management, employee relations, organizational design, and driving engagement to support company growth. ## Job description ## OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest[YouTube](https://www.youtube.com/carwow) channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done! ## PEOPLE TEAM @ CARWOW Our fast-paced and ambitious People team is dedicated to giving every employee a ‘wow’ experience as we work toward our goal of becoming a top 10 start-up to work for. We are looking for a mid-level People Business Partner to join our award-winning, growing team across our four territories: the UK, Germany, Spain, and Portugal. Reporting to the Lead People Business Partner, this is a unique and exciting opportunity to play a pivotal role in shaping carwow’s growth as a strategic partner and trusted advisor to both the business’s leadership team and its employees. ## YOUR MISSION Your mission is to provide exceptional support to your assigned Business Units by becoming an expert in their departments. You will understand their individual needs and provide tailored strategic support to help them achieve their goals. As a strategic partner, you will work across our three pillars of People Business Partnering: performance, delivery & execution, and engagement, to enable, elevate, and empower our employees and leaders. ## KEY RESPONSIBILITIES - Provide comprehensive support to your division by understanding their departmental goals and delivering tailored strategic assistance. - Provide efficient and effective solutions to problems raised by stakeholders in a discreet and timely manner. - Drive a high-performance culture through effective performance management processes, such as talent mapping and performance review processes. - Support organisational growth and development through guidance on organisational design, succession planning, and learning and development. - Handle the majority of employee relations cases autonomously, with support from the Lead People Business Partner for more complex cases. - Gather and transform data into evidence-based insights to aid continuous improvement. - Collaborate and deliver a range of exciting People projects that vary based on company needs. - Guide change management initiatives within the business, providing clarity and reassurance throughout. - Work with the Senior Culture and Inclusion Manager to build targeted engagement plans and embed inclusive and equitable practices. ## KEY REQUIREMENTS - Experience working as a People Business Partner or a competent Advisor/Coordinator within a People team. - Demonstrated knowledge of business partnering principles, such as coaching, support tools, feedback exchange, and talent management. - Confidence in handling the majority of employee relations cases. - A strong communicator who can adapt their style to suit different stakeholders. - High emotional intelligence to manage sensitive situations effectively and with discretion. - Strategic thinker who can anticipate future company needs and plan initiatives accordingly. - Ability to balance data and process with unique circumstances to achieve the right outcome in each case. - Possess a base-level understanding of technical knowledge such as employment law and have a curiosity to learn more. ## BONUS POINTS - Have worked in a fast-paced scale up environment, ideally within a Marketing & Media business. - Experience using data and anecdotal evidence to influence business decisions. - A natural leader who can inspire, influence and guide others. - An advocate for diversity, equity, and inclusion (DE&I). - Experience using Hibob previously. - Experience with a global team, specifically any experience supporting a German, Spanish or Portuguese market. ## INTERVIEW PROCESS - Introductory call with our Talent team - Interview with Lead People Business Partner - Interview with Head of People - Culture and Values Interview ## WHAT’S IN IT FOR YOU - Competitive comp package - 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! - Employee-friendly share options - Pension scheme via Royal London - up to 5% company contribution - Vitality private healthcare insurance - Life Assurance - 4x annual salary - Monthly coaching sessions with Spill - our mental wellbeing partner - Inclusive parental, partner and shared parental leave, including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies - Bubble childcare support and discounted nanny fees for little ones - 'Work from abroad for a month' annual scheme - Generous learning and development budget - £500/€550 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally. ## About Carwow ## Company Overview - **One-liner**: Carwow is an online car-changing marketplace that connects consumers with trusted dealers to buy new cars and sell their old ones, supported by one of the world’s most popular motoring YouTube channels. - **Entity Type**: Private (last funding round $52M led by Bessemer Venture Partners) - **Headquarters**: London, United Kingdom - **Founded**: Not provided in search results - **Founders**: James Hind, Alexandra Margolis, David Santoro ## Core Business - **Primary industries**: Online automotive marketplace, car-buying and car-selling services, automotive media and content - **Target customers**: B2C (consumers buying or selling cars) and B2B (car dealers and partners) - **Mission or purpose**: “The car-changing marketplace for life-changing moments” and “give total car confidence” (carwow.co.uk) ## Products & Services - **Carwow Marketplace**: An online platform where consumers configure a new car and receive competitive offers from thousands of trusted dealers – no haggling and no fees (SaaS / marketplace). - **Sell My Car Service**: A service that lets consumers list their used car and get offers from dealers, arranging collection upon acceptance (service). - **Carwow YouTube Channel**: One of the largest car channels on YouTube with 5.8 million subscribers and over 63 million monthly views, featuring drag races, reviews, and automotive news (content / media). - **Autovia Group (acquired 2024)**: Print magazines, additional websites, and a portfolio of automotive brands that extend reach across Europe (media / publishing). ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Total funding of $52M (most recent round, led by Bessemer Venture Partners) - Gross Merchandise Value (GMV): nearly £3 billion worth of cars bought on the site in the last year; £1.8 billion in cars listed via Sell My Car - **Notable Investors / Partners**: Bessemer Venture Partners (early backer of LinkedIn and Shopify); also “industry-leading investors” (carwow.co.uk) - **Growth Signals**: - 50%+ year-over-year growth - 12 million active users with an “Excellent” Trustpilot rating - 500 employees and counting - Expanded to Germany, Spain, and Portugal - Acquisition of Autovia in 2024 (1.1 billion annual YouTube views, 1.2 million print copies sold, 100 million website visits/year) ## Competitive Advantages - **Massive organic content engine**: The Carwow YouTube channel is a top driver of brand awareness and trust, generating over 63 million monthly views and 9 million subscribers. - **Dual-sided marketplace**: Strong network effects between car buyers and dealers, with a reputation for transparency and “no haggling” model. - **Scale and cross-border reach**: Presence in UK, Germany, Spain, and Portugal plus the Autovia portfolio gives Carwow a European‑wide footprint that competitors struggle to match. - **Trust and customer satisfaction**: 12 million active users and an “Excellent” Trustpilot rating differentiate the brand from other car-buying services. ## Strategic Focus - Scaling the **Sell My Car service** in the UK and accelerating European operations. - Leveraging **AI and data** to drive product innovation and commercial growth (as highlighted by CTO Hizam Sahibudeen). - Continuing to grow and monetise the **Carwow content ecosystem** (YouTube, magazines) as a lead‑generation funnel. - Building a **people‑centric engineering culture** and investing in DEI initiatives to attract top tech talent. ## Why Work Here - Named one of the **Culture 100** – recognised as one of the world’s most progressive tech businesses for building a people‑focused environment. - **Benefits**: Share options, flexible working, £500/€550 home‑office budget, private medical insurance, generous learning and development budget, “Work from anywhere for 1 month” scheme, family‑friendly policies, mental health first aiders and coaching. - **DEI commitment**: Membership in BYP Network (Black Young Professionals), employee‑led Diversity Committees, bi‑annual DEI surveys, fundraising for charities. - **Engineering culture**: CTO-led focus on AI‑native practices and data‑driven decision‑making; engineering blog and data science blog available. - **Offices in London, Munich, Porto, and Winnersh** – hybrid and flexible working arrangements. ## Sources 1. [carwow.co.uk](https://www.carwow.co.uk/about-us?device=m) – About Carwow (company overview, funding, growth) 2. [carwow.co.uk](https://www.carwow.co.uk/jobs) – Careers page (perks, values, 500 employees, Culture 100) 3. [carwow.co.uk](https://www.carwow.co.uk/) – Homepage (product description, FAQ, how it works) 4. [carwow.co.uk](https://www.carwow.co.uk/team) – Team page (leadership, CTO focus on AI, founders) 5. [uk.linkedin.com](https://uk.linkedin.com/company/carwow) – LinkedIn (HQ location, company type, size) ## Other roles at Carwow - [Customer Service Team Lead](https://feeny.ai/job/customer-service-team-lead-carwow-porto-hs0a2524996h) — Porto, Portugal - [Partnership Account Director](https://feeny.ai/job/partnership-account-director-carwow-united-kingdom-qw5nx2x0b44x) — United Kingdom - [Director of Product Design](https://feeny.ai/job/director-of-product-design-carwow-london-4nb2fm2z4081) — London, United Kingdom - [Outbound Sales Representative](https://feeny.ai/job/outbound-sales-representative-carwow-bournemouth-42y9dssgr8te) — Bournemouth, United Kingdom - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-carwow-winnersh-rck05e6m34rm) — Winnersh, United Kingdom - [Customer Success Executive](https://feeny.ai/job/customer-success-executive-carwow-winnersh-qcwd4dqexprf) — Winnersh, United Kingdom - [Product Manager](https://feeny.ai/job/product-manager-carwow-london-6a9g0n4fb5m8) — London, United Kingdom - [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-carwow-london-egkehq4xn0af) — London, United Kingdom - [Staff Product Designer](https://feeny.ai/job/staff-product-designer-carwow-london-nmyc555hrtnc) — London, United Kingdom - [People Operations Specialist](https://feeny.ai/job/people-operations-specialist-carwow-london-gh597d36123e) — London, United Kingdom