---
title: 'People Business Partner, EMEA at Flexport'
canonical: 'https://feeny.ai/job/people-business-partner-emea-flexport-amsterdam-frhc0fwads6z'
type: 'job'
last_seen: '2026-10-28'
---

# People Business Partner, EMEA at Flexport

- **Company:** Flexport
- **Location:** Amsterdam, Netherlands
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8287873

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Job Description:

The People Team at Flexport is a strategic partner in driving business success through our most important asset - our people. We strive to deliver talent strategy, leadership development, and exceptional employee experiences that enable our teams to thrive. Guided by our values, we empower our internal clients, build for the long term, act with an entrepreneurial spirit, and simplify complexity to create scalable, high-impact solutions. Above all, we win as a team—collaborating across the organization to help everyone grow and perform at their best.

The Opportunity:

We're seeking a People Business Partner to provide comprehensive HR support across our growing region. This isn't just about maintaining; it's about building and refining HR processes that empower our rapidly expanding workforce. Your focus: answering manager requests quickly and accurately, and guiding them through employee lifecycle events, working within established SOPs. You'll be responsible for a wide spectrum of HR functions like employee relations, compliance, and performance management. You‘ll be a seasoned, confident partner to your leaders: someone who knows what needs attention now, what can be handled quickly, and how to balance efficiency with building lasting relationships.

## Key Responsibilities

- Day-to-day manager support and Employee Lifecycle: Be the first point of contact for manager requests. Guide leaders through onboarding, internal mobility, absence management and offboarding, following our SOPs. Keep processes swift and transparent, and continuously review and improve them.
- Ensure Compliance: Apply local labor law in day-to-day cases in the countries we operate in, thus minimizing legal risks and ensuring regulatory compliance. Work in partnership with the legal department as necessary and proactively address any potential legal or compliance risks in accordance with the latest changes in labor laws and regulations.
- Performance Management: Provide managers with essential guidance on handling performance-related matters and support the review cycles. Oversee the performance appraisal process to ensure its effectiveness.
- Employee Relations: Act as a trusted point of contact for employees and management regarding employee relations matters. Manage employee relations issues and develop relationships with leaders, employees and peers across the offices to facilitate and promote an environment that attracts and retains diverse talent
- Policy Guidance: Assist in ensuring the application of company policies and procedures align with local needs, labor laws and regulations, reflect best practices, and support organizational goals. While the role isn't policy enforcement-centric, you'll occasionally work with the HR leadership team to provide guidance on policy matters when necessary.
- Projects: Support recurring projects such as the twice-yearly review cycle, ad hoc requests and legal change implementation.

Qualifications:

- 5+ years of HR experience in a hands-on, operational role, ideally across multiple countries
- Deep understanding of labor law in the Netherlands and the UK. Additional EU countries are a plus.
- Strong attention to detail and a natural affinity for processes and SOPs
- Hands-on and resilient: able to prioritise and stay decisive in a fast-paced, deadline-driven environment
- Exceptional people skills: handle sensitive matters with tact, and be confident enough to push back constructively
- Proficiency in HRIS (Workday or similar) and other HR technologies
- Excellent verbal and written communication
- Analytical and problem-solving skills

What you can expect in return:

- An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment and expanding region
- Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
- Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
- 25 working days as vacation days based on full time employment.
- Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.
- A defined pension contribution scheme
- Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
- Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
- Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

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- [Customs Associate](https://feeny.ai/job/customs-associate-flexport-bellevue-swbtcvqkc1h8) — Bellevue, WA
- [Director, EMEA Ocean Operations](https://feeny.ai/job/director-emea-ocean-operations-flexport-amsterdam-7pnwesppvt49) — Amsterdam, Netherlands
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