---
title: 'People & Culture Business Partner at StarRez'
canonical: 'https://feeny.ai/job/people-culture-business-partner-starrez-united-kingdom-e7czbv4zqegn'
type: 'job'
last_seen: '2026-09-08'
---

# People & Culture Business Partner at StarRez

- **Company:** StarRez
- **Location:** United Kingdom
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/starrez/jobs/5387824008

## Job description

## About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

## The Role

As a People & Culture Business Partner at StarRez, you will be responsible for providing people and culture guidance and support to StarRez's team members, managers and executives. You will bring a comprehensive understanding of policies, practices, and processes to be a trusted partner to leadership.

You will partner with the Senior Leadership team to ensure the successful delivery of all people and culture services, including but not limited to, workforce planning, performance management, performance reviews, surveys and reporting, recruitment and onboarding, management of people issues in consultation with and support from the P&C Vice President, Chief People Officer and department leaders.

## Role Specifics

- Work Location: Remote - United Kingdom
- Travel: <5% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.]
- Reporting Structure: Reports to Vice President, People & Culture

## What You Will Own

- Serve as key partner, adviser and sounding board for leadership, providing council and collaboration across talent acquisition, organizational design, performance management, engagement, and growth and development
- Lead and execute talent strategy, policy and processes for People & Culture activities for StarRez team members in multiple geographies, including employment contracts, and employee handbooks in accordance with local labor laws.
- Work with the P&C Vice President, Chief People Officer, and department leaders on people management activities including onboarding of new team members, performance management, learning and development, management of people issues and other activities as required
- Foster a positive, inclusive and engaging workplace environment that aligns with company values, including leading, organizing and executing team member engagement initiatives, ensuring high morale and team collaboration
- Act as the primary point of contact for people matters, resolving team member concerns and escalating issues as needed.
- Manage Leave Administration, including Annual, Personal, Maternity/Paternity, etc.

Required Qualifications

- 5+ years’ experience in a HR generalist role
- Strong understanding of UK labor laws and compliance requirements
- Proficient in dealing with a variety of Employee Relation Matters
- Comprehensive understanding of HR policies, practices and processes
- Excellent communication, interpersonal and problem-solving skills
- Ability to navigate ambiguity, work independently, and influence stakeholders at all levels
- High level of proficiency in MS Office tools, specifically Outlook, Word, Excel, and PowerPoint
- Previous experience with start-ups, scale-ups, acquisitions, and restructuring businesses.

## Preferred Qualifications

- Prior experience in HR in a SaaS/Technology company
- Experience in a global organization or matrix environment
- Proven ability to work in a dynamic environment while managing multiple evolving priorities effectively

Reasons to Join Our Team:

- Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
- Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
- A supportive team environment with emphasis on learning and development opportunities
- Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
- Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:  StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

StarRez is an equal opportunity employer.

## About StarRez

## Company Overview
- **One-liner**: StarRez provides a unified residential management platform that automates housing, events, and community operations for universities and accommodation providers globally.
- **Entity Type**: Private (Bootstrapped/Profitable, no recent funding rounds disclosed)
- **Headquarters**: West Melbourne, Australia (with offices in Denver, USA; London, UK; and Hyderabad, India)
- **Founded**: 1992
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry/industries**: PropTech (Property Technology) and EdTech (Education Technology), specifically student housing and accommodation management software.
- **Target customers**: B2B, serving universities, colleges, and accommodation providers (on- and off-campus housing, conference and event centers).
- **Mission or purpose statement**: "The Platform for Thriving Residential Communities."

## Products & Services
- **On-Campus Housing Platform**: A comprehensive SaaS solution for managing room selection, roommate matching, meal plans, and the full student housing lifecycle, with AI enhancements.
- **Off-Campus Housing Platform (powered by College Pads)**: A university-branded platform providing verified listings, renter education, and tools for the off-campus housing journey.
- **Conference & Events Platform**: Manages group bookings, lodging, and event logistics for conferences, summer programs, and special events.
- **Rez360**: A module for managing conduct, community operations, student employment, incident tracking, duty rounds, visitor tracking, and AI-assisted communication.
- **StarRez Intelligence**: A suite of responsible, purpose-built AI tools for insights, trend prediction, and workflow simplification (e.g., AI-assisted writing, conversational data exploration).
- **StarCare Online**: A 24/7 global support knowledge base for users.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Annual Revenue estimated at $25M–$100M (USD) per Glassdoor; serves 1,300+ customers in 25+ countries, managing 3M+ residents.
- **Notable Investors/Partners**: Not publicly disclosed (bootstrapped/profitable). Partners include Microsoft Azure (cloud infrastructure) and a network of technology and service providers.
- **Growth Signals**: 30+ years in business; 1,300+ customers; 3M+ residents managed; 917,000+ monthly active cloud users; 98% customer satisfaction score; expanding AI capabilities (StarRez Intelligence); hiring across multiple global offices (23 open roles as of mid-2026).

## Competitive Advantages
- **Market Leadership**: Dominant, long-standing provider in the niche of student housing management software with 1,300+ customers in 25+ countries.
- **Enterprise-Grade Security & Compliance**: SOC 2 Type II, PCI DSS Level 1, HIPAA-Ready, FERPA-Ready, and Cyber Essentials Plus certified.
- **Deep Domain Expertise**: 30+ years of specialization in student housing, making them the industry thought leader and subject matter expert.
- **High Customer Loyalty**: 98% customer satisfaction score and a strong, collaborative user community.
- **Scalable & Configurable Platform**: Serves small properties to global portfolios, with a highly configurable, enterprise-ready solution.

## Strategic Focus
- **AI Integration**: Actively building and embedding responsible, purpose-built AI (StarRez Intelligence) across the platform for insights, trend prediction, and workflow automation.
- **Platform Expansion**: Deepening the unified platform to connect on-campus, off-campus, and event housing into a single ecosystem.
- **Global Growth**: Expanding presence across North America, Europe, and Asia Pacific, with a growing Hyderabad office as a key tech hub.
- **Customer Community**: Strengthening the network of housing professionals through events, forums, and peer collaboration.

## Why Work Here
- **Culture**: Described as a team of "caring, energetic, high performing and passionate people" with a strong emphasis on community, innovation, and continuous improvement. 85% of employees would recommend to a friend (Glassdoor).
- **Work Model**: Flexible working arrangements with remote options globally. Offices in Melbourne (APAC HQ), Denver (North America HQ), London (fully remote team), and Hyderabad (hybrid).
- **Benefits**: Competitive salary, retirement benefits, full coverage health insurance, flexible working, volunteer days, Friday lunches, standing desks, and a solar-powered Melbourne office.
- **Engineering Culture**: Emphasis on learning from senior staff, attending conferences, and trying new ideas. Active hiring for AI, platform, and engineering roles.
- **Diversity & Inclusion**: Glassdoor rating of 4.4/5 for Diversity, Equity & Inclusion.

## Sources
1. [starrez.com](https://www.starrez.com/company/about-us)
2. [starrez.com](https://www.starrez.com/company/careers)
3. [starrez.com](https://www.starrez.com/)
4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-StarRez-EI_IE385740.11,18.htm)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/starrez)

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