---
title: 'People Experience Partner at GHX'
canonical: 'https://feeny.ai/job/people-experience-partner-ghx-hyderabad-akmnp0pp69v5'
type: 'job'
last_seen: '2026-09-10'
---

# People Experience Partner at GHX

- **Company:** GHX
- **Location:** Hyderabad, India
- **Posted:** 2026-07-20
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/globalhealthcareexchangeinc/jobs/4716149005

## Job description

## Role - People Experience Partner

## About the Role

GHX is looking for an experienced HR Business Partner to support our Technology, G&A and other functions as needed. In this strategic and hands-on role, you will serve as a trusted advisor to business leaders and employees alike — driving people practices that align with organizational goals. You will own the full employee lifecycle for your client group, from onboarding through succession planning, while building strong cross-functional partnerships with teams including Talent Acquisition, Finance & Payroll, Facilities & Admin, and more. The ideal candidate is a confident communicator, a proactive problem-solver, and someone who naturally builds rapport with stakeholders at all levels.

## Key Responsibilities

Strategic HR Business Partnering

- Act as a strategic partner to Technology leaders, providing guidance on workforce planning, organizational design, and people strategy.
- Build strong, trusted relationships with senior stakeholders and managers across the Technology function.
- Proactively identify people-related risks and opportunities, and recommend solutions aligned with business objectives.
- Support and drive change management initiatives across the Technology org. Onboarding & New Hire Experience
- Partner with the Talent Acquisition team to ensure a seamless transition from offer acceptance to Day 1 and beyond.
- Oversee structured onboarding programs that help new hires integrate quickly into their roles and the organization.
- Conduct regular new hire check-ins to assess engagement and flag concerns early.
- Continuously improve the onboarding experience based on feedback and data. Grievance & Employee Relations
- Serve as the primary point of contact for employee grievances, concerns, and conflict resolution within the Technology function.
- Conduct fair, thorough, and timely investigations into employee complaints in line with GHX policies and legal requirements.
- Advise managers on handling performance issues, PIPs, and disciplinary actions with empathy and consistency.
- Maintain confidentiality and ensure all employee matters are handled with the highest level of discretion. Cross-Functional Coordination
- Collaborate closely with the Talent Acquisition team on hiring plans, role approvals, and candidate experience.
- Partner with Finance and Payroll to ensure accuracy in compensation processing, promotions, and employee movement transactions.
- Coordinate with Facilities & Admin for workspace readiness, relocations, and new hire logistics.
- Liaise with relevant teams to ensure smooth execution of employee lifecycle processes end to end. Performance Management & Appraisals
- Drive the annual and mid-year appraisal cycle for the Technology function, ensuring timely and quality completion.
- Coach managers on effective goal-setting, feedback delivery, and performance documentation.
- Identify high performers and support calibration discussions to ensure equitable outcomes.
- Partner with Total Rewards to execute compensation reviews and merit increments in line with budget. Succession Planning & Talent Development
- Lead succession planning discussions with Technology leaders to identify critical roles and build a strong internal pipeline.
- Partner with managers to create individual development plans (IDPs) for high-potential employees.
- Support internal mobility, career pathing, and IJP (Internal Job Posting) processes.
- Track and report on talent metrics including retention, attrition, and promotion rates.

## Role Requirements

- 6+ years of progressive HR experience, with significant exposure as an HRBP. Supporting a Technology or Engineering function or experience in a Tech company highly preferred.
- Strong expertise in onboarding, employee relations, grievance handling, and performance management.
- Proven ability to build rapport and credibility with senior stakeholders and cross- functional teams.
- Demonstrated experience coordinating with Talent Acquisition, Finance & Payroll, and Facilities & Admin teams.
- Hands-on experience with succession planning, appraisal cycles, and talent review processes.
- Excellent interpersonal, communication, and influencing skills — comfortable working with all levels of the organization.
- High level of discretion and integrity when handling confidential employee matters.
- Strong organizational and follow-up skills with the ability to manage multiple priorities simultaneously.
- Bachelor's degree in Human Resources, Business Administration, or a related field. MBA or PGDHR preferred.
- Proficiency in HRIS tools (e.g. Dayforce, Keka, GreytHR) and Microsoft Office Suite.

## Preferred Experience

- Experience working in a global or matrixed organization with US and India stakeholders.
- Familiarity with labor laws and compliance requirements applicable to the Technology workforce in India.
- Must have hands-on experience working on HRIS platforms such as Dayforce, Keka, or GreytHR — with Dayforce experience being strongly preferred.
- Proven track record in driving cultural and engagement initiatives within a tech environment. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

Read our [GHX Privacy Policy](https://www.ghx.com/privacy-notice-for-personnel-and-applicants/)

## About GHX

## Company Overview
- **One-liner**: GHX (Global Healthcare Exchange) pioneered the largest cloud-based supply chain network in healthcare, connecting tens of thousands of providers, suppliers, and distributors to streamline operations and improve patient outcomes.
- **Entity Type**: Private (member-owned cooperative structure; no ticker or funding rounds disclosed)
- **Headquarters**: Louisville, Colorado, USA (commonly reported; not explicitly confirmed in provided sources)
- **Founded**: 2000
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare supply chain technology and network services (SaaS, data analytics, automation)
- **Target customers**: B2B — hospitals, health systems, ambulatory facilities, medical-surgical suppliers, distributors
- **Mission**: To simplify the business of healthcare to improve efficiency and patient outcomes. [ghx.com](https://www.ghx.com/)

## Products & Services
- **GHX Network**: Largest healthcare trading partner network; over 1.3M+ connections enabling efficient order-to-cash transactions. [ghx.com/platform](https://www.ghx.com/platform/)
- **Automation**: Intelligent automation for order management, invoice processing, and exception handling to reduce manual work. [ghx.com/platform](https://www.ghx.com/platform/)
- **Analytics**: Clinically integrated data and evidence-based insights for value analysis, cost reduction, and supply selection. [ghx.com/platform](https://www.ghx.com/platform/)
- **Financial Health**: Invoice and payment automation, cash forecasting, and vendor management tools. [ghx.com/platform](https://www.ghx.com/platform/)
- **Data and AI (ResiliencyAI)**: Advanced analytics and AI-driven resilience for operational, clinical, and financial decision-making. [ghx.com/platform](https://www.ghx.com/platform/)

## Market Standing
- **Valuation**: Not disclosed
- **Key Metrics** (from GHX website):
  - $223B in annual supply chain transactional volume
  - 2.2B med-surg products represented by GHX customers
  - 4,100+ provider facilities (including over 4,100 hospitals)
  - 600+ integrated supplier divisions
  - 1.3M+ trading partner connections
  - $18B in annual payments processed on the platform
  - 85% healthcare industry savings in the last year (implied cost reduction for network participants)
- **Notable Investors/Partners**: Not publicly listed (company is owned by its network participants)
- **Growth Signals**:
  - 275 cloud migrations since 2018
  - 41% of open roles in 2024 filled internally; 13% of North American employees were promoted in 2024
  - Continued expansion of data/AI capabilities (ResiliencyAI)
  - Emphasis on building “smarter, more resilient supply chains” for the future

## Competitive Advantages
- **Network effects**: Industry’s largest and longest-running healthcare supply chain network (over 20 years), making it difficult for new entrants to replicate the breadth of connections.
- **Deep domain expertise**: Over two decades of focused work with healthcare providers and suppliers; intimate understanding of regulatory, clinical, and operational complexities.
- **Integrated platform**: Combines network, automation, analytics, financial services, and AI/ML under one roof, creating a comprehensive ecosystem rather than point solutions.
- **Data moat**: Access to anonymized, clinically enriched transaction data that enables predictive insights (ResiliencyAI) for value-based care.

## Strategic Focus
- **Resilience and value-based care**: Helping healthcare organizations move from transactional supply chains to clinically aligned, data-driven networks that improve both cost and patient outcomes.
- **Cloud ERP transformation**: Supporting provider and supplier transitions to modern cloud-based ERP systems through integration expertise. [ghx.com/platform](https://www.ghx.com/platform/)
- **AI and automation**: Harnessing data and artificial intelligence to drive proactive exception management, predictive analytics, and operational efficiency.

## Why Work Here
- **Culture**: GHX emphasizes values of flexibility, integrity, and collaboration. The company is mission-driven, with “patients at the heart of every decision.”
- **Career growth**: Strong internal mobility — 41% of open roles in 2024 filled by current employees, and 13% of North America employees received promotions in 2024.
- **Total rewards**: Competitive compensation and benefits focused on whole-person wellness (community, emotional, financial, mental, physical). Specific perks not detailed in provided sources.
- **Work environment**: GHX touts a “Flexible” value, suggesting hybrid/remote options, though an explicit policy is not stated. The culture promotes innovation and making a difference in healthcare.
- **Engineering focus**: The platform leverages modern cloud, data, and AI technologies; engineers work on high-impact problems in a regulated industry with opportunities to shape healthcare’s future.

## Sources
1. [GHX Home Page](https://www.ghx.com/)
2. [GHX About Page](https://www.ghx.com/about/)
3. [GHX Careers Page](https://www.ghx.com/about/careers/)
4. [GHX LinkedIn Profile](https://www.linkedin.com/company/ghx)
5. [GHX Platform Overview](https://www.ghx.com/platform/)
6. [GHX Greenhouse Careers Page](https://job-boards.greenhouse.io/globalhealthcareexchangeinc)

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