---
title: 'People Operations Associate at Fam'
canonical: 'https://feeny.ai/job/people-operations-associate-fam-bengaluru-azh7jaknk76z'
type: 'job'
last_seen: '2026-11-08'
---

# People Operations Associate at Fam

- **Company:** Fam
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.lever.co/fampay/a7e3ad38-e09a-4d2a-8b6f-83d74a6c122c

## Job description

## About Fam (previously FamPay)

Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life.

We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this Role: Behind every seamless workplace experience is strong people operations—and this role makes it all happen. You’ll own the moving parts that keep HR running smoothly, from payroll and compliance to ESOPs, benefits, documentation, and policies. If you enjoy bringing structure to complexity and finding smarter ways to make processes faster, cleaner, and more efficient, you’ll fit right in.

On the Job

- Manage end-to-end monthly payroll processing on Keka, including inputs, computation, disbursement, and reconciliation with full accuracy and timely delivery.
- Administer the ESOP programme by maintaining grant registers on EquityList and Excel, coordinating exercise requests, and communicating vesting milestones to employees.
- Ensure statutory compliance across PF, ESIC, PT, and gratuity through timely filings, audit-ready documentation, and proactive risk flagging.
- Own all employee documentation, including drafting, maintaining, and version-controlling agreements, offer letters, policies, and HR documents for accuracy and consistency.
- Manage employee benefits operations covering group health and term life insurance, including endorsements, renewals, and employee claims/query support.
- Maintain POSH compliance by ensuring the Internal Committee is active, managing the complaints portal, and completing annual filings and case processes correctly.
- Track and implement policy updates based on labour law changes, ensuring internal policies remain current and effectively communicated to employees.
- Identify and implement automation opportunities in routine HR operations through tooling, AI-assisted workflows, and process redesign to reduce manual effort.

Must-haves (Min. qualifications)

- End-to-end payroll management independently on Keka/equivalent tool management., including variable pay, reimbursements, TDS computation, and monthly reconciliation.
- Advanced Excel proficiency with compensation trackers, ESOP registers, and compliance dashboards using VLOOKUP, pivot tables, and nested formulas.
- Strong knowledge of statutory compliance including PF, ESIC, PT, gratuity, and labour law basics, with ability to identify issues needing legal escalation.
- Hands-on ESOP administration experience covering grant registers, vesting schedules, cliff tracking, exercise processing, and EquityList/equivalent tool management.
- Familiarity with POSH compliance, including Internal Committee setup, complaints portal management, and timely annual filings.
- Experience managing employee benefits such as group health and term life insurance, including endorsements, renewals, broker coordination, and claim support.
- Skilled in drafting and maintaining employee documentation including offer letters, employment agreements, policy documents, and HR correspondence with legal accuracy.
- Strong process orientation with proven ability to build workflows, maintain clean records, and manage high-volume deadline-driven HR operations.
- Demonstrated ability to maintain audit readiness across HR operations — records, filings, and documentation are kept in a state where they can withstand internal or external scrutiny at any point, not just during scheduled audits

Good to have

- Experience working in high-growth startup environments where HR operations scaled rapidly and processes were built or restructured dynamically.
- Proactive use of AI tools to automate repetitive HR tasks, including document drafting, policy summarisation, and tracker automation

Why join us?

- Own, refine, and build — The foundational processes are in place, but there is significant scope to take ownership, sharpen what exists, and build new ones from scratch. You will not just be executing — you will be the one setting the direction for how People Ops runs at FamPay.
- Scale means scope — We are growing fast, and the complexity of People Ops grows with it. Your role will evolve as we do.
- Make a real impact — From compliance rigour to automating ops workflows, the work you do here will directly shape the employee experience at FamPay.

## Perks That Go Beyond the Paycheck

- Relocation assistance to make your move seamless.
- Free office meals (lunch & dinner).
- Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.
- Salary advance and loan policies for any financial help.
- Quarterly rewards and recognition programs, and a referral program with great incentives.
- Access the latest gadgets and tools.
- Comprehensive health insurance for you and your family, mental health support.
- Tax benefits with options like food coupons, phone allowances, car/device leasing.
- Retirement perks like PF contribution, leave encashment and gratuity.

Here’s all the tea on FamApp ☕️ FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛 PS - We’re looking for someone with an AI-native mindset, who actively leverages AI in their day-to-day work, as we encourage and embed it across every level at Fam.

## About Fam

## Company Overview
- **One-liner**: Fam is an Indian fintech company offering a unified payment app for UPI, card, and wallet transactions, trusted by over 1 crore users.
- **Entity Type**: Private (Series A)
- **Headquarters**: Bengaluru, Karnataka, India
- **Founded**: 2019
- **Founders**: Sambhav Jain and Kushal Tandon

## Core Business
- **Primary Industry**: Financial Services – payment processing, UPI, digital wallet, card payments
- **Target Customers**: B2C – originally focused on teenagers and their families, now serving all age groups across India
- **Mission / Purpose**: To raise a financially aware generation of Indians who understand personal finance and can make informed decisions, while providing a fast, secure, and rewarding payment experience for everyone.

## Products & Services
- **FamApp**: The core mobile application (Android / iOS) enabling UPI payments, bank account linking, P2P transfers, QR code payments, and rewards. Includes a built-in wallet (FamX Wallet) and a numberless FamX Card for online/offline spending.
- **FamX Card**: A numberless physical and virtual card (Visa/RuPay) for ATM withdrawals, online purchases, and offline POS transactions, with card controls managed in-app.
- **Keeper**: A savings goal feature within the app that helps users set aside pocket money and track financial goals.
- **DigiGold**: A digital gold investment feature allowing users to invest in 24K gold.
- **Recharge & Bill Payments**: Mobile prepaid/postpaid recharges for all major telcos (Jio, Airtel, VI, BSNL) and utility bill payments.
- **Gift Cards & Gaming**: Cashback-enabled gift cards for brands like Myntra, Amazon, Nykaa, Zepto, and gaming gift cards for Google Play, Steam, Valorant, Xbox, etc.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue ~USD 1.2M (estimated); Total Funding ~USD 42.975M
- **Notable Investors**: Y Combinator (Pre-Seed lead), Peak XV Partners (formerly Sequoia Capital India, Seed lead), plus participation from 12+ investors in the Series A round.
- **Growth Signals**: Headcount grew 21.3% YoY to 174 employees; over 1 crore users (10M+); 63.8K LinkedIn followers with +31.4% yearly growth; active job postings up 157.1% year-over-year.

## Competitive Advantages
- First-mover in India’s teen-focused neobanking space, now broadened to a full‑service payment app for all ages.
- Integrated product suite (UPI, card, wallet, savings, gold, gift cards) in a single app reduces user friction.
- Strong brand trust (1Cr+ users, 4.4/5 employer rating, 4.7/5 culture rating) and a lean, fast-moving team.
- Y Combinator backing and deep ties with Indian fintech ecosystem (alumni from Razorpay, CRED, Jupiter, etc.).

## Strategic Focus
- Expanding the user base beyond teenagers to become a mainstream payment app for all Indians.
- Continuing product innovation around speed (gesture‑based navigation, instant camera, swipe‑to‑pay) and social features (DMs with payment notes).
- Growing revenue through reward‑powered gift cards, cashback programs, and subscription management.
- Deepening financial inclusion by offering savings, gold investment, and responsible spending tools.

## Why Work Here
- **Culture**: Rated 4.7/5 for culture; described as “young and ridiculously friendly,” “a family that looks after each other,” and “every idea shines bright here.”
- **Flexibility**: “Create your own flexible work schedule” – mainly on‑site in Bengaluru (HSR Layout and BKC Mumbai offices), but offers remote options for certain roles.
- **Perks**: ESOPs for all, top‑notch gadgets, health insurance (employee + dependents), free therapy with mental health professionals, generous leave policy, and experienced mentorship.
- **Engineering & Team**: 75 employees in technical roles (43% of headcount); active hiring across product, engineering, design, and data roles; strong alumni network among top Indian fintechs.
- **Reviews**: Overall employer rating 4.4/5 (172 reviews) with work‑life balance 4.0, compensation 4.1, career opportunities 4.5.

## Sources
1. [famapp.in/careers](https://www.famapp.in/careers/)
2. [jobs.lever.co/fampay](https://jobs.lever.co/fampay)
3. [linkedin.com/company/famappbytrio](https://linkedin.com/company/famappbytrio)
4. [Y Combinator – FamPay](https://www.ycombinator.com/companies/fampay/jobs)
5. [Google Play Store – FamApp](https://play.google.com/store/apps/details?id=com.fampay.in&hl=en_US)

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