---
title: 'People Operations Associate at Lalamove'
canonical: 'https://feeny.ai/job/people-operations-associate-lalamove-ho-chi-minh-city-2y63dfd4wseg'
type: 'job'
last_seen: '2026-09-13'
---

# People Operations Associate at Lalamove

- **Company:** Lalamove
- **Location:** Ho Chi Minh City, Vietnam
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/lalamove/18fde91d-d0f0-4f42-9942-b01245dca281

## Job description

## What you’ll do

Timekeeping:

- Follow up and track employees' working hours, daily timekeeping, and annual leave applications, ensuring accurate and timely salary calculations.

- Manage the monthly working schedule and verify it monthly.

- Check and verify the daily timekeeping database, upload consolidated files to the C&B shared folders.

- Manage and cross-check detailed lists of overtime working hours.

- Send and cross-check actual working days, additional shifts, and annual leave with employees.

PIT (Personal Income Tax)

- Collect documents for opening new PIT accounts and registering dependents.

- Coordinate yearly PIT reports and settlements.

- Create a database of income files and prepare documents for PIT deductions.

- Collect authorized permission for PIT settlement and track document files.

- Prepare income confirmation documents and PIT deduction's book of invoice.

- Print PIT settlement authorized permission and distribute documents to employees.

Labor Contracts and Appendix:

- Track and follow up on labor contracts, including first sign, renewals, and appendix signing.

- Notify departments of employees whose contracts are expiring and provide evaluation forms.

- Collect evaluation forms, scan, and upload files to the C&B shared folders.

- Cross-check labor contracts before distributing them to employees.

- Prepare employment termination documents and appendix of settlement if necessary.

Employee Administrative Management

- Manage consolidation payments such as SHUI (Social Health Insurance) and uniforms.

- Print termination decisions and settlements, submit them for approval and company stamp.

- Receive and store paper documents related to termination and settlement.

- Receive and deliver forms and documents to HR, uploading scanned files to the shared services team.

- Support document delivery to employees for signing termination and settlement forms.

Insurance

- Collaborate with the main technical HR teams to verify and cross-check changes in social insurance, medical insurance, and unemployment insurance.

- Offer guidance and advise employees on relevant insurance policies and procedures.

- Compare insurance schemes and programs.

- Perform the closing for the social insurance book.

- Update changes in PVI insurance and distribute PVI insurance cards to employees.

- Act as the key contact for benefits schemes and consulting.

Reports: Prepare monthly/periodic internal payroll reports, cost reports, PIT reports, and other statutory reports for relevant authorities.

Other Responsibilities

- Support HR Manager in developing and implementing C&B policies, reward and recognition programs, loyalty schemes, healthcare packages, disciplinary actions, etc.

- Assist HR Managers in implementing team projects and initiatives, including salary surveys, annual salary reviews, performance evaluations, promotion programs, etc.

Others: Ad-hocs tasks/ works assigned by Line Manager.

## What we seek

- Hardworking, flexible & organized skills,

- Reliable, Independent, Considerate & Self-motivated personality.

- Proactiveness and ability to handle potential people issues.

- Strong communicator with the ability to be responsive and share feedback to employees when needed.

- True warrior with hands-on experience and willing to create new milestones with our People Operations Team.

- Ability to work independently and work as a team in some HR new initiatives' projects.

- Excellent attention to detail, reliable and well organized

- Ability to exercise discretion at all times is essential

- Very energetic and passionate to engage everyone into company activities;

## What you’ll need

- University graduate in any related fields

- At least 2 years of experience working in Human Resources, C&B…, preferably in a logistics/e-commerce fulfillment environment

- Good knowledge of labor law, PIT, SHUI practices and other related regulations

- Expert user of MS Office (Word, Excel)

- Good at communication, numerical reasoning & logical thinking

- Careful, result-oriented. Calm under pressure.

- High ability to work well under high pressure in meeting targets & deadlines

Candidate Notice

- While ensuring your application is prioritized for reaching out and your data remains protected following the personal data privacy, we encourage you to apply directly via our Careers Website instead. Please review our [Candidate Privacy Notice](https://www.lalamove.com/en-hk/candidate-privacy-notice). To proceed next steps, please confirm your consent to our Privacy Policy; without it, there will be distinctly some delays in moving forward with your application.

- To all candidates - Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

## About Lalamove

## Company Overview
- **One-liner**: Lalamove is an on-demand delivery technology platform that connects individuals, small businesses, and corporations with a diverse fleet of professional drivers for fast and reliable same-day deliveries across 17 markets.
- **Entity Type**: Private (Unicorn, Series F funded)
- **Headquarters**: Hong Kong
- **Founded**: 2013
- **Founders**: Chow Shing-Yuk (founder), John H.K. Tang (co-founder)

## Core Business
- **Primary industries**: On-demand logistics / last-mile delivery, software development (delivery technology)
- **Target customers**: Individuals (B2C), small-and-medium businesses (SMB), and large enterprises (B2B)
- **Mission**: To empower local communities by making deliveries fast, simple, and affordable

## Products & Services
- **On-Demand Delivery Platform (App & Web)**: Mobile-first service that enables users to book deliveries from a fleet of vehicles (motorcycles, sedans, vans, trucks up to 12,000 kg) with real-time GPS tracking and transparent, upfront pricing.
- **Business Solutions**: Tailored logistics support for MSMEs and large enterprises, including dedicated account management, pooling options, and API integrations.
- **Lalamove Driver App**: Connects driver-partners with delivery and transport requests, providing flexible earning opportunities.

## Market Standing
- **Valuation**: Unicorn; total funding raised is approximately $2.476B, with the most recent Series F round (January 2021) led by Hillhouse Investment and HSG at $1.5B (conflicting reports of $1.0B–$1.5B may exist).
- **Key Metric**: Annual Revenue of ~$1.04B (2025 estimate); total funding ~$2.48B ([LinkedIn financials](https://linkedin.com/company/lalamove)).
- **Notable Investors/Partners**: Hillhouse Investment, HSG, Shunwei Capital, MindWorks Capital, Crystal Stream Capital, and others across 8 funding rounds.
- **Growth Signals**: 1,562 employees (+33.8% YoY), presence in 400 cities across 17 markets (Asia, Latin America, EMEA), strong headcount growth driven by expansion into new geographies like Bangladesh, UAE, Saudi Arabia.

## Competitive Advantages
- **Scale & Network Effects**: Operating in 17 markets with a large base of driver-partners and users creates a strong moat in local last-mile delivery.
- **Technology Platform**: Proprietary matching algorithm, real-time tracking, and dynamic pricing provide efficiency and reliability.
- **Asset-Light Model**: No ownership of fleet—works with professional driver-partners, reducing capital expenditure and enabling rapid scaling.
- **Multi-Vehicle Fleet**: Covers small parcels (motorcycles) to heavy freight (trucks), serving a wide range of customer needs.

## Strategic Focus
- **Geographic Expansion**: Continued growth in Latin America (Brazil, Mexico) and EMEA (UAE, Saudi Arabia), as well as deepening presence in existing Asian markets.
- **Tech & AI Innovation**: Hiring for AI roles (e.g., Senior AI Engineer focusing on OCR/VLM) and investing in Business Intelligence, suggesting a push toward automation and data-driven operations.
- **Talent Development**: Launch of Global Trainee Program and Tech Graduate Program to build senior leadership and engineering talent pipelines.

## Why Work Here
- **Culture**: Described as fast-paced, dynamic, and challenging—employees work in a “startup unicorn” environment with meaningful impact on local communities.
- **Work Policy**: Mixed; roles are often listed as on-site (e.g., Hong Kong, Mexico City) with some regional or hybrid positions.
- **Growth Opportunities**: Structured graduate programs (Global Trainee, Tech Graduate) and clear career progression across departments (Operations, Sales, Tech, Marketing).
- **Perks**: Not explicitly listed, but the company emphasizes “endless opportunities to learn, advance, and grow” and a culture of overcoming challenges as a team.
- **Employer Rating**: 3.5/5 on LinkedIn (based on 954 reviews), with strengths in mission-driven work but room for improvement in career development (2.8/5).

## Sources
1. [Lalamove Career Page](https://www.lalamove.com/careers)
2. [LinkedIn Company Profile](https://linkedin.com/company/lalamove)
3. [CB Insights Company Profile](https://www.cbinsights.com/company/lalamove)
4. [Lalamove Philippines About Page](https://www.lalamove.com/en-ph/about-lalamove)
5. [Lalamove Job Board (Lever)](https://jobs.lever.co/lalamove)

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