---
title: 'People Operations Associate/Manager at BranchLab'
canonical: 'https://feeny.ai/job/people-operations-associate-manager-branchlab-boulder-hzzaw116tn8c'
type: 'job'
last_seen: '2026-10-19'
---

# People Operations Associate/Manager at BranchLab

- **Company:** BranchLab
- **Location:** Boulder, CO
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/branchlab/5049933e-b99c-4eb7-b9f9-5ecaff388e12

## Job description

Location Boulder, CO Employment Full time | On-site Department People | Reporting to: CFO Work authorization Applicants must have legal authorization to work in the U.S. without the need for current or future sponsorship. Location preference We’re excited to meet candidates who can regularly work from our office. At this time, we’re prioritizing candidates who are already within commuting distance, as we’re not offering a relocation stipend for this role.

Not sure you meet every qualification? We encourage you to apply if you’re excited about this role and believe you could do it well. We value relevant experience in many forms, and you don’t need to check every box to be considered!

## About BranchLab

BranchLab helps healthcare organizations and their agencies make smarter commercialization decisions and connect patients, providers, and caregivers to life-improving therapies and resources. Its AI-native platform, Pathwai™, supports audience planning, activation, and measurement while respecting the evolving privacy landscape. BranchLab works to improve performance without relying on individual-level health information.

## Why join BranchLab

- Work on high-impact challenges where healthcare, data, and technology come together to help better therapies and resources reach the people who need them.
- Join a nimble, collaborative team where your ideas move quickly from conversation to action, and where your work is visible, valued, and tied directly to BranchLab’s growth.
- Be a trusted resource to employees and managers, with a real say in how working at BranchLab feels as we grow.
- Share in BranchLab’s upside through competitive compensation, comprehensive benefits, and equity opportunities.

The opportunity We’re looking for a People Operations Manager to make the day-to-day experience of working at BranchLab better. You’ll be the person employees and managers can count on for a smooth start, clear answers, accurate People processes, and well-run workplaces in Boulder and New York City. This is a hands-on role with room to build. You’ll own the details and improve the way we work. That could mean building an onboarding process that doesn’t leave things to chance, fixing a recurring employee issue, or making a shared process easier for managers to use. You’ll partner with our Finance & People leadership on policy decisions and sensitive matters, bringing employee and operational context and helping put decisions into practice.

## What you will do

People operations and employee experience

- Own onboarding and offboarding. Design and put checklists and workflows into practice so paperwork, system access, orientation, manager handoffs, and departures happen reliably. Follow up with new hires to catch issues early.
- Prepare and review payroll inputs with Finance and our PEO. Run open enrollment and day-to-day benefits and 401(k) administration, working with providers to resolve employee issues.
- Be a reliable first stop for employee questions. Resolve what you can, bring in the right person when needed, and use recurring questions and feedback to improve the experience.
- Coordinate performance review cycles, including timelines, communications, and manager follow-through.

Workplace and culture

- Run day-to-day operations in our Boulder office and coordinate workplace needs in New York City, including vendors, supplies, and improvements within approved budgets.
- Plan team events and employee gatherings end to end, from logistics and communications to vendors and budgets. Learn what works and improve the next one.

Systems and risk management

- Keep Rippling as the source of truth for employee data and maintain complete, accurate personnel records. Process changes such as new hires, promotions, leaves, and departures, and keep People-related SOC 2 evidence organized.
- Coordinate required employee training, workplace notices and postings, and related recordkeeping across our locations. Track deadlines, flag gaps, and work with Finance & People leadership, our PEO, and counsel to confirm and meet applicable requirements.
- Lead internal operations projects from start to finish: define the problem, make a plan, coordinate the people and deadlines involved, and make sure the solution works in practice.

## Qualifications

- 3+ years in People, workplace, business, or another hand-on operations role where you owned important day-to-day work.
- Strong project management. You can make a plan, keep people aligned, and carry a project through to completion.
- You’re highly organized and detail-oriented. You keep records accurate, stay ahead of deadlines, and close the loop on employee requests without needing reminders.
- A track record of making a process or experience better. You can explain what wasn’t working, what you changed, and how you knew it helped.
- Care for the employee experience, clear communication, and sound judgment with confidential information.
- Comfort learning new systems and unfamiliar subject matter. You’re ready to get up to speed on benefits, payroll, leave, and other People processes, and know when to bring in Finance & People leadership or an external expert.
- Willingness to handle the practical side of workplace operations, including vendors, budgets, office needs, and events.
- Experience with an HR system such as Rippling, a PEO, benefits administration, or supporting employees across multiple states is a plus.

## Equal Employment Opportunity

BranchLab is an equal opportunity employer. We are committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, creed, national origin, ancestry, citizenship or immigration status, sex, pregnancy or related medical conditions, sexual orientation, gender identity or expression, age, disability, genetic information, marital, familial or caregiver status, military or veteran status, or any other characteristic protected by applicable law. Applicants and employees have the right to request a reasonable accommodation for a disability, pregnancy, childbirth or a related medical condition, or sincerely held religious belief or practice. To request an accommodation during the application or interview process, please contact people@branchlab.com. BranchLab prohibits retaliation against anyone who requests an accommodation, reports discrimination or harassment, participates in an investigation, or otherwise exercises rights protected by law.

## About BranchLab

## Company Overview
- **One-liner**: BranchLab provides a unified, privacy-first AI platform for pharmaceutical commercialization, enabling teams to predict health outcomes and optimize audience targeting for therapies.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, USA & Boulder, Colorado, USA
- **Founded**: 2024
- **Founders**: Josh Walsh (CEO), Dan Parkes (CTO), Michael Parkes (President & CRO)

## Core Business
- **Primary industry/industries**: Healthcare AI, Pharmaceutical Commercialization, Healthcare Advertising Technology
- **Target customers**: B2B — primarily pharmaceutical manufacturers (commercialization teams), advertising agencies, and publishers/platforms in the healthcare space
- **Mission or purpose statement**: “To enable better healthcare decisions by applying AI in a way that is privacy-safe, rigorous, and designed for real-world use.”

## Products & Services
- **Pathwai™ Platform**: A unified AI platform for pharma commercialization that predicts health outcomes without using Protected Health Information (PHI). It unifies research, marketing, and measurement in one system.
- **Agentic Audience Creation & Optimization**: AI-driven tool to design and refine audiences using predictive modeling, deployable across all media types and channels.
- **Omnichannel Activation**: Allows teams to explore and discover relevant audiences without exposing PHI, and activate proprietary audiences for greater qualified reach.
- **Outcomes Optimization & Learning**: Measures real-world impact and continuously improves campaign performance using transformer-based architecture that trains on health data within customer-controlled environments.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of $35 million (latest: $26M Series A raised in May 2026)
- **Notable Investors/Partners**: McKesson Ventures (lead), FCA Venture Partners, Sanofi Ventures, AIX Ventures, plus 10 other investors including CIMM Startup Program
- **Growth Signals**: 
  - Founded in 2024 and raised Series A within ~2 years
  - Reports delivering an average increase of nearly **70% in marketing efficacy** across diverse therapeutic areas
  - Claims **90% higher performance** than industry average audience quality vs. claims-based targeting
  - Reports **20× reduction** in cost per target audience reached
  - Claims **3× lower CPM** compared to competitive predictive audience targeting
  - Reports **30× faster** time to execute healthcare campaigns

## Competitive Advantages
- **Privacy-first AI Architecture**: Uses a novel transformer-based model that trains on health data within customer-controlled environments while deploying only non-sensitive demographic and media-side signals — a key differentiator in the highly regulated pharma space.
- **Unified Platform**: Replaces fragmented, offline workflows (typically involving multiple vendors for patient identification, segmentation, activation, and measurement) with a single AI-driven platform.
- **No PHI Required**: Predicts health outcomes using only demographic data, enabling compliance with strict privacy regulations (HIPAA, etc.) while still delivering performance.
- **Speed**: Collapses workflows that used to take months into minutes, giving pharma teams near real-time decision-making capability.

## Strategic Focus
- Expand enterprise deployments with leading pharmaceutical companies
- Deepen integrations across the healthcare and media ecosystem (publishers, platforms, agencies)
- Continue building out the unified AI platform for pharma commercialization as the “infrastructure layer for how therapies are brought to market in the AI era”
- Scale the team across engineering, data science, product, and client success roles

## Why Work Here
- **High-growth startup**: Founded in 2024 and already at Series A with $35M total funding, backed by top-tier healthcare and AI investors including McKesson Ventures and Sanofi Ventures.
- **Meaningful mission**: Work on AI that directly impacts how patients learn about and access life-improving therapies — the company explicitly states their work is grounded in “the belief that more informed, compliant, and predictive decision-making can meaningfully improve how healthcare systems serve patients.”
- **Cutting-edge AI work**: Building novel transformer-based architectures for regulated environments — a challenging technical problem at the intersection of AI, healthcare, and privacy.
- **Flexible locations**: Offices in both New York, NY and Boulder, CO — roles are listed as hybrid/on-site in those locations (specific policy per role).
- **Engineering & data science focus**: Current open roles include Software Development Engineer, Data Scientist, Senior Data Scientist, Manager of Data Science, and Product Designer — indicating a strong technical core.
- **Early-stage culture**: Opportunity to shape product, infrastructure, and culture at a formative stage; the company has a small team (LinkedIn shows ~2-10 employees range) offering high ownership and impact.
- **Leadership credibility**: CEO Josh Walsh and CTO Dan Parkes bring deep domain expertise; the team includes VP of Data Science & AI Kat Drake.

## Sources
1. [branchlab.com](https://branchlab.com/)
2. [branchlab.com/about](https://branchlab.com/about)
3. [branchlab.com/careers](https://branchlab.com/careers)
4. [cbinsights.com](https://www.cbinsights.com/company/branchlab)
5. [linkedin.com](https://www.linkedin.com/company/branch-lab)

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