---
title: 'People & Operations Business Partner at Stora'
canonical: 'https://feeny.ai/job/people-operations-business-partner-stora-belfast-j1hx2p9w60v9'
type: 'job'
last_seen: '2026-10-14'
---

# People & Operations Business Partner at Stora

- **Company:** Stora
- **Location:** Belfast, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/stora/9badb73a-bb1e-4c11-b74e-246b3f06f667

## Job description

## Why this role matters

As we grow, we’re looking for a People & Operations Business Partner to help us build and maintain the foundations that support our team, from hiring and onboarding to policies, compliance, benefits, and the day-to-day employee experience. You’ll be hands-on from day one, working closely with the COO to make sure our people processes are well organised, practical, and consistently applied. You’ll take ownership of the execution, while working with the COO on key people decisions and direction. This is a role for someone who enjoys getting things done and building effective processes, rather than someone expected to run the entire people function independently. This role offers a strong opportunity to progress towards a Head of People position.

## What you’ll do

- Support recruitment end-to-end, including writing and posting job specs, screening and shortlisting candidates for department heads, coordinating interviews, and managing offers.
- Build and maintain a smooth, consistent onboarding process so every new hire is set up for success from day one.
- Update, maintain, and roll out HR policies, procedures, and employment contracts in partnership with the COO and external advisors.
- Own benefits administration and act as a first point of contact for day-to-day people-related questions.
- Organise internal team events, meetups, and offsites alongside our Events Coordinator.
- Support performance management and feedback processes across the team.
- Help ensure we remain compliant with employment regulations across the countries we operate in, including the UK, Ireland, and other EU markets.
- Keep our HR systems, documentation, and employee records organised and up to date.
- Identify gaps, inefficiencies, or potential risks in our people processes and work with the COO to address them.
- Help make the employee experience consistent, professional, and well organised as we continue to grow.
- Support day-to-day office and workplace operations, ensuring the team has the resources and support they need to work effectively.
- Support the COO with operational planning, process improvement, and cross-functional projects as the company grows.
- Help to develop and maintain efficient internal processes, systems, and workflows across people and business operations.
- Coordinate travel, company meetings, and other operational requirements where needed.

## What you’ll bring

- Organised and reliable: you follow through, stay on top of details, and keep things moving.
- Hands-on: you’re comfortable writing job ads, reviewing CVs, coordinating interviews, drafting policies, and managing the practical side of HR.
- Strong HR knowledge: you have a solid working knowledge of employment law and HR compliance, ideally across more than one jurisdiction.
- Process-minded: you enjoy creating clear, practical systems and processes that make things easier for everyone.
- Tech comfortable: you can confidently set up, maintain, and improve digital HR systems and tools.
- A strong communicator: you build trust easily and can communicate clearly and appropriately with people at all levels of the business.
- Comfortable working with leadership: you can take direction, use good judgement, and turn decisions into action without needing constant oversight.
- People-focused: you care about creating a positive, fair, and well-run working environment.
- Discreet and trustworthy: you’ll be handling sensitive employee information and need to exercise good judgement and confidentiality.

## Preferred experience

- Experience in a startup, scale-up, SaaS or technology business.
- Exposure to UK and Irish employment law.
- Experience supporting employees across more than one jurisdiction.
- Experience improving HR systems or processes.
- Experience supporting workplace operations, internal events or wider business administration.

Why join Stora? Stora is a fast-growing SaaS company building the operating platform for modern self-storage businesses. You’ll join a small, experienced team where your work has visible impact, decisions are made quickly and there’s plenty of opportunity to improve how things are done as the company grows. With a distributed team across the UK and Europe, this role offers broad exposure across people, operations and a scaling international business.

Salary & Benefits

- Competitive salary (DOE)
- Private health insurance for you and your family
- Company pension
- 35 days’ annual leave inclusive of applicable public/statutory holidays
- Learning and development support
- Share options
- Work-from-home budget

Our hiring process We’re actively reviewing applications on an ongoing basis and will reach out if your experience looks like a strong match for the role.

Equality, diversity and inclusion At Stora, we’re committed to building a team where everyone feels welcome, respected and able to do their best work. We value different perspectives, backgrounds and experiences, and we’re committed to creating an inclusive environment for all employees and applicants. We welcome applications from people of all backgrounds, regardless of age, disability, gender identity, marital or family status, race, religion or belief, sex, sexual orientation or socio-economic background.

## About Stora

## Company Overview
- **One-liner**: Stora provides a unified operating platform for self-storage operators, bringing bookings, payments, pricing, access control, reporting, and customer management into one system.
- **Entity Type**: Private (funding stage: Seed/Series A)
- **Headquarters**: Belfast, Northern Ireland, United Kingdom
- **Founded**: 2020
- **Founders**: Gavin Shields (CEO), Steven Hylands (Co-founder, CSO & COO), Will McNeilly (Principal Engineer & Co-founder), Phil McClure (Principal Engineer & Co-founder)

## Core Business
- **Primary Industry**: Property Technology (PropTech) / Self-Storage Software
- **Target Customers**: B2B — Self-storage operators, from single-site owners to multi-site portfolios (SMB to Enterprise)
- **Mission/Purpose**: To help self-storage operators build better businesses by replacing disconnected, outdated tools with a single, modern operating platform.

## Products & Services
- **Stora Platform (SaaS)**: A unified operating system that includes:
  - **Website & Online Checkout**: A branded booking engine where over 70% of bookings happen online for Stora operators.
  - **Built-in CRM**: For managing leads and customer relationships.
  - **Automated Payments & Invoicing**: Including rent collection and instant online sales.
  - **Dynamic Pricing & Revenue Tools**: Scheduled rate increases, checkout upsells, and portfolio-wide pricing.
  - **Access Control Integrations**: Smart entry systems for facility security.
  - **Facility Maps**: For visualizing site layouts and unit availability.
  - **Digital Contracts & ID Verification**: For secure, paperless move-ins.
  - **In-depth Reporting & Real-time Business Insights**: For portfolio-wide visibility.
  - **Public API**: For custom integrations and extensions.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total Funding of $5.9M across 4 funding rounds (per LinkedIn).
- **Notable Investors/Partners**: Not explicitly named in public sources, but the company has won the SSA Innovation Award and is rated 4.8/5 on Capterra.
- **Growth Signals**:
  - **Headcount Growth**: 41.4% year-over-year growth, now at 32 employees (per LinkedIn).
  - **Customer Base**: Trusted by hundreds of operators across 15+ countries.
  - **Operational Metrics**: Processes over 150K bookings per year and over $100M in payments.
  - **Job Posting Trend**: +600% increase in job postings year-over-year (14 active postings), signaling aggressive hiring.

## Competitive Advantages
- **Founder-Market Fit**: Built by a self-storage operator (Gavin Shields) who experienced the industry's software pain points firsthand, leading to a product that directly solves real operator problems.
- **Unified Platform**: Replaces 10+ disconnected tools (bookings, payments, access, CRM, reporting) with one integrated system, reducing operational friction and manual work.
- **Proven Results**: Operators see an average of 32% revenue growth and 50% admin reduction; one operations manager runs five 24/7 facilities with a 10% revenue growth in three months.
- **Innovation Leadership**: Winner of the SSA Innovation Award, positioning Stora as a modern alternative to legacy systems.

## Strategic Focus
- **International Expansion**: Active hiring for roles targeting the DACH region (Germany, Austria, Switzerland) and France, indicating a push into European markets.
- **Product Development**: Continuous development driven by real operator feedback, with a focus on automation, portfolio-scale control, and AI-driven revenue tools.
- **Scaling the Team**: Significant hiring push across engineering, sales, marketing, and customer success to support growth and product roadmap.

## Why Work Here
- **Remote-First Culture**: Fully remote company with flexible hours; team members are based across the UK, Ireland, Czechia, and Algeria. An optional team day is held every Thursday in Belfast, with two company meet-ups per year.
- **4-Day Work Week**: A standout perk — employees work 32 hours across 4 days (Monday-Thursday) for a full-time salary (e.g., Senior Software Engineer role listed at £70K+).
- **Benefits**: Private health insurance (for employee + direct family), company pension, 28 days paid annual leave, laptop of your choice, and a work-from-home budget to set up your ideal environment.
- **Engineering Culture**: Small, focused team of 13 technical staff (32% of company) working with modern stack: Rails 7, PostgreSQL, Hotwire, Sidekiq, Stripe Connect, Heroku. Emphasis on collaboration, mentoring, and shipping continuously.
- **Growth Opportunity**: Early-stage company with strong product-market fit and aggressive hiring, offering significant impact and ownership for new hires.

## Sources
1. [stora.co/careers](https://stora.co/careers)
2. [stora.co/company](https://stora.co/company)
3. [stora.co](https://stora.co/)
4. [LinkedIn - Stora](https://uk.linkedin.com/company/storasoftware)
5. [stora.co/careers/senior-software-engineer](https://stora.co/careers/senior-software-engineer)

## Other roles at Stora

- [Software Engineer II - (Ruby)](https://feeny.ai/job/software-engineer-ii-ruby-stora-belfast-zxtctdrtpd4p) — Belfast, United Kingdom
- [Engineering Manager](https://feeny.ai/job/engineering-manager-stora-belfast-0gsqw2kf8rh2) — Belfast, United Kingdom