--- title: 'People Operations at Codes Health' canonical: 'https://feeny.ai/job/people-operations-codes-health-new-york-zwdf8h25ted1' type: 'job' last_seen: '2026-09-09' --- # People Operations at Codes Health - **Company:** Codes Health - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-17 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/codes-health/b3630a56-05f1-4b0d-961b-8d9020102305 ## Job description ## ABOUT CODES HEALTH Codes Health is rebuilding how medical records move through the legal system. Today, plaintiff law firms rely on slow, fragmented vendors to retrieve medical records, often waiting weeks with little visibility or reliability. We're replacing that with modern infrastructure that retrieves records nationwide, navigates the complexity of every healthcare provider, and delivers organized, structured records that help firms move cases faster. Our mission is to fully automate record retrieval by building an agentic platform that continuously learns and improves across thousands of unique healthcare workflows. We're a two-year-old, NYC-based startup backed by a $17.5M Series A, growing rapidly and tackling one of healthcare's most operationally complex problems. We're looking for our first People hire to help us scale the team and build the foundation for our next stage of growth. If you're excited by ambitious challenges, exceptional teammates, and the opportunity to make an outsized impact from day one, we'd love to hear from you. ## About the Role People and culture are critical to what we’re building at Codes Health, making this one of the most important hires we’ll make. As our first People hire, you’ll build the function from 0 → 1 and help us scale a small, high-performing team without losing the urgency, high standards, and culture that got us here. You’ll stay ahead of the challenges that come with rapid growth, ensuring we remain compliant while creating an environment where employees feel seen, heard, and supported. This role is about speed and care, not process for its own sake. We want someone who prioritizes direct engagement and builds infrastructure that helps people and the business move faster. There is no existing People function to inherit—the scope is wide, the ownership is real, and you’ll report directly to the CEO. ## WHAT YOU'LL DO - Own the employee experience. Lead onboarding, offboarding, and everything in between to create a strong and consistent employee experience. - Be a trusted resource. Handle employee relations and sensitive matters with discretion, care, and sound judgment. - Own People operations and compliance. Manage policies, the Codes Health Employee Handbook, visa support, and People documentation. - Work closely with the CEO to shape organizational design for our scale, and hire your own team over time. - Be in the office five days a week. NYC based or willing to relocate. ## WHO YOU ARE - 5–8 years of HR, People Ops, or talent experience, with strong HR fundamentals and a track record of building or scaling People functions in high-growth environments. - Energized by building from scratch, with a strong instinct for creating infrastructure and processes that help teams move faster. - High standards, strong judgment, and the ability to build trust quickly, navigate hard conversations, and solve problems directly. - Strong program management skills and experience with modern HR systems such as Rippling, Ashby, Lattice, or similar tools. ## WHY JOIN CODES HEALTH You'll own a function that directly shapes what this company becomes. This is a high-visibility role with real ownership, meaningful equity, and the opportunity to grow alongside, and help lead a company scaling quickly. You'll report directly to the CEO and have the opportunity to build out your own team over time. As our first HR hire, the people programs, hiring process, and culture practices you build in your first year will still be the backbone of Codes Health as we scale 100x. If you want a role where your judgment and your care for people directly determine how well this company holds together while it grows fast, this is it. ## COMPENSATION - Base salary: $100,000 - $200,000 - Meaningful early-stage equity. - Healthcare, vision, and dental insurance. - Unlimited PTO. - Additional benefits such as paid dinner in office and Ubers from the office. Actual base pay is based on experience, skills, and qualifications and may vary from the range listed above, consistent with New York pay transparency requirements. ## About Codes Health ## Company Overview - **One-liner**: Codes Health provides an AI-powered medical record retrieval and analysis platform purpose-built for plaintiff law firms to accelerate case preparation and increase settlement values. - **Entity Type**: Private (Pre-Seed; Y Combinator Summer 2024 batch) - **Headquarters**: New York, NY, United States - **Founded**: 2024 - **Founders**: Austin Mills (Co-founder) and Cody Durr (Co-founder & CTO) ## Core Business - **Primary industry**: LegalTech / Health Tech – automated medical record retrieval for personal injury and plaintiff litigation. - **Target customers**: B2B; plaintiff law firms (personal injury practices) and claims clearinghouses. - **Mission or purpose statement**: “Fixing Medical Records. No delays, faster outcomes.” The platform aims to transform medical records from a case liability into a settlement advantage. ## Products & Services - **Record Retrieval (Core Platform)**: AI-driven agentic system that retrieves complete medical records, billing records, imaging, and affidavits from providers in all 50 states. Claims a 1–2 week average turnaround, 2.5x faster than traditional methods, with 80% less manual review [getcodeshealth.com](https://www.getcodeshealth.com/). - **Medical Chronologies & Case Summaries**: Automatically generates chronological summaries of client encounters and bills, flagging gaps, breaches in care, diagnoses, and future expenses [getcodeshealth.com](https://www.getcodeshealth.com/). - **AI Insights (Human-Verified)**: AI extracts salient case facts (e.g., overlooked diagnoses, future medical costs) and surfaces them in settlement-ready summaries [getcodeshealth.com](https://www.getcodeshealth.com/). - **Claims Integrations**: Direct connections to major claims clearinghouses and payors [getcodeshealth.com](https://www.getcodeshealth.com/). - **Client Intake Validation**: Validates new requests, locates care sites, and determines fastest retrieval path via a proprietary provider network [getcodeshealth.com](https://www.getcodeshealth.com/). ## Market Standing - **Valuation / Market Cap**: Not disclosed (private startup). - **Key Metric**: Total funding of **$500,000** (Pre-Seed round led by Y Combinator, closed September 25, 2024) [linkedin.com](https://www.linkedin.com/company/codes-health). - **Notable Investors**: Y Combinator (lead investor in Pre-Seed round) [ycombinator.com](https://www.ycombinator.com/companies/codes-health). - **Growth Signals**: - Headcount grew **+725% year-over-year** to 26 employees (monthly growth +6.5%) [linkedin.com](https://www.linkedin.com/company/codes-health). - 10 active job postings across engineering, operations, customer success, and sales [linkedin.com](https://www.linkedin.com/company/codes-health) [jobs.ashbyhq.com](https://jobs.ashbyhq.com/codes-health). - Claims **50% more case capacity** and **1.7x larger case settlements** for clients [getcodeshealth.com](https://www.getcodeshealth.com/). ## Competitive Advantages - **Speed & Automation**: Agentic AI combined with proprietary provider network achieves 1–2 week turnaround vs. industry average of 3–6 weeks. - **Nationwide Coverage**: Retrieves from every provider in all 50 states from day one [getcodeshealth.com](https://www.getcodeshealth.com/). - **Security & Compliance**: HIPAA-compliant, AES-256 encryption, TLS 1.2+, SSO, role-based access, full audit trail, BAA executed. Data never used to train models [getcodeshealth.com](https://www.getcodeshealth.com/). - **AI Accuracy with Human Oversight**: All AI outputs verified by humans; missing-record detection and error-checking built in. - **Vertical Focus**: Built exclusively for plaintiff law firms, offering integrations with claims clearinghouses and case management workflows. ## Strategic Focus - **Scaling Operations & Customer Success**: Rapidly hiring across key accounts, enterprise CS, and operations to support growing client base [linkedin.com](https://www.linkedin.com/company/codes-health) [builtin.com](https://builtin.com/company/codes-health-1). - **Expanding AI Capabilities**: Continuing to refine AI-driven insights, chronologies, and predictive analytics for settlement outcomes. - **Geographic Expansion**: Already covering 50 states, but likely deepening integrations with regional provider networks and claims systems. - **Growing the Team**: 10+ open roles as of mid-2026, with strong emphasis on customer success, engineering, and growth [jobs.ashbyhq.com](https://jobs.ashbyhq.com/codes-health). ## Why Work Here - **High-Growth Startup**: Headcount grew 725% YoY; early joiners can shape the company’s culture and processes. - **Mission-Driven**: Work on fixing a broken, paper-heavy process that delays patient care and legal outcomes. - **Remote/Hybrid/Office**: Some roles are listed as “Remote” (e.g., Legal Records Retrieval Specialist, Customer Success Manager) while others are “In-Office” at the New York, NY headquarters. Roles typically specify location [builtin.com](https://builtin.com/company/codes-health-1). - **Notable Perks & Culture**: Described as a “modern, AI-powered platform” with a flat, founder-led team. Team spans US, Philippines, and Puerto Rico [linkedin.com](https://www.linkedin.com/company/codes-health). Engineering culture emphasizes cutting-edge AI, security, and direct impact on case outcomes. - **Compensation**: Salary ranges visible on job posts (e.g., Strategy & Ops role: $130K–$300K) [ycombinator.com](https://www.ycombinator.com/companies/codes-health). ## Sources 1. [getcodeshealth.com](https://www.getcodeshealth.com/) 2. [ycombinator.com](https://www.ycombinator.com/companies/codes-health) 3. [linkedin.com](https://www.linkedin.com/company/codes-health) 4. [builtin.com](https://builtin.com/company/codes-health-1) ## Other roles at Codes Health - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-codes-health-united-states-n1mqy76ybzb7) — United States - [Key Accounts Associate](https://feeny.ai/job/key-accounts-associate-codes-health-new-york-10nn4m89mkgr) — New York, NY - [Legal Records Retrieval Specialist (Experienced)](https://feeny.ai/job/legal-records-retrieval-specialist-experienced-codes-health-united-states-mk7e5pwcv7pq) — United States - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-codes-health-new-york-gy1g2j4fh5j4) — New York, NY - [Enterprise Sales Development Representative (Ent-SDR)](https://feeny.ai/job/enterprise-sales-development-representative-ent-sdr-codes-health-new-york-ma27pej17rdg) — New York, NY - [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-codes-health-new-york-5qt3t6ygrmv2) — New York, NY - [Medical Records Retrieval Lead (Legal, Experienced)](https://feeny.ai/job/medical-records-retrieval-lead-legal-experienced-codes-health-united-states-whx0j4xh81qp) — United States - [Founding Designer](https://feeny.ai/job/founding-designer-codes-health-new-york-58f09qxangja) — New York, NY - [Software Engineer](https://feeny.ai/job/software-engineer-codes-health-new-york-f5pqd43f27dc) — New York, NY - [Customer Success Lead, Commercial](https://feeny.ai/job/customer-success-lead-commercial-codes-health-united-states-s4krzy76hty1) — United States