---
title: 'People Operations Coordinator at EliseAI'
canonical: 'https://feeny.ai/job/people-operations-coordinator-eliseai-new-york-v3zt7v45m0xf'
type: 'job'
last_seen: '2026-10-14'
---

# People Operations Coordinator at EliseAI

- **Company:** [EliseAI](https://feeny.ai/companies/eliseai)
- **Location:** New York, NY
- **Compensation:** $85k–$115k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/EliseAI/f6985d20-18d0-4b44-969e-378f50d10f09/application

**Skills:** HRIS, Excel, Google Sheets, I-9 Verification, Onboarding Workflows, HR Compliance, Data Entry

> The People Operations Coordinator manages end-to-end onboarding for new hires, ensuring a smooth transition and accurate HR system administration. This role supports broader HR functions including employee relations, compliance, and culture initiatives within a high-growth AI environment.

## Job description

## About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

- Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
- Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a [$350 million](https://eliseai.com/blog/intelligence-is-getting-cheaper-life-should-too) funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission.

## About the role

We're seeking a People Operations Associate with a strong focus on onboarding and new hire experience. At the core of this role is the ability to run a high-volume, end-to-end onboarding process, ensuring every new hire feels prepared, welcomed, and set up for success from day one. This role also supports the broader day-to-day operations of our People function in a high-growth environment, with a strong emphasis on leveraging automation, AI tools, and workflow platforms to build efficient, scalable people operations. It's a great fit for someone who is operationally minded, energized by process improvement, and excited to help shape what modern people ops looks like.

## Key Responsibilities

Onboarding and new hire experience

- Coordinate end-to-end onboarding for new hires, including pre-employment background checks, new hire paperwork, I-9 verification, travel arrangements, and any other pre-boarding coordination
- Serve as the primary point of contact for new hires throughout their onboarding journey, managing start date tracking and ensuring a smooth transition into the company
- Prepare and distribute onboarding materials including employee handbooks and policy documents
- Own the updating and management of new hire training materials and live sessions, both in the LMS and in person, in coordination with cross-functional teams
- Collaborate with IT to ensure new hires have system access set up, and conduct laptop setup sessions with new employees
- Continuously look for ways to automate and improve the onboarding experience and streamline processes for scale

Operations, automation, and scaling people processes

- Own the operational infrastructure that keeps our people processes running smoothly and efficiently. Identify manual, repetitive workflows across the people function and lead efforts to automate them through AI tools, workflow platforms, and smarter use of our existing systems
- Build and maintain the trackers, dashboards, and reporting tools that keep the team organized and data-informed
- Document processes clearly as you build them, creating a foundation that scales with the company

HR systems and administration

- Manage transactions in our HRIS, including adding new hire profiles, processing status changes, and handling off boarding
- Maintain accurate employee and company records, including personnel files and org charts
- Draft employment verification letters, offer letters, and other employment-related correspondence
- Ensure accuracy and compliance with company policies and legal requirements, including wage rate notices, labor law postings, and required training such as harassment prevention
- Support immigration processes and documentation for candidates and existing employees
- Assist with auditing HR data and identifying opportunities to improve data integrity and process efficiency
- Support compensation and benefits administration, including helping employees navigate enrollment, changes, and general questions

Employee relations and manager support

- Serve as a reliable first point of contact for employee questions related to HR policies, benefits, and general people operations
- Support managers with people-related processes including performance review cycles, promotion documentation, and role changes
- Help coordinate and track performance management cycles, ensuring timelines are communicated and followed across the organization
- Assist with sensitive employee situations with professionalism and a high degree of discretion

Employee experience and culture

- Manage company swag inventory and coordinate distribution for new hires, birthdays, work anniversaries, and other employee engagement moments
- Coordinate employee recognition efforts including anniversary and birthday gift-giving programs

Cross-functional and project support

- Support HR-related projects spanning administration, compliance, employee experience, and organizational culture
- Partner with Finance, Legal, and other teams on cross-functional people initiatives such as headcount planning, policy updates, and compliance reporting
- Assist with building and documenting scalable HR processes as the company grows
- Take on stretch projects and ad-hoc assignments across the people function as business needs evolve

Move at rocket speed, build something massive. We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

## Requirements

- 1 to 2 years of experience in HR Operations, Compensation and Benefits, or a related field
- Proven experience with people operations fundamentals, including I-9 verification, onboarding workflows, HRIS data entry, and HR compliance basics
- A genuine interest in the people function and a desire to grow within HR and people operations
- Strong interpersonal skills coupled with excellent written and verbal communication
- Exceptional organization and detail orientation, with a strong focus on data accuracy and integrity and an unmatched ability to manage multiple priorities
- Comfortable working in a fast-paced environment and staying composed when priorities shift
- Data-savvy with proficiency in Excel or Google Sheets; comfortable building and maintaining trackers, running reports, and working with people data to surface insights
- A natural bias toward automation and process improvement; you look for opportunities to reduce manual work and build more scalable, efficient systems
- Able to apply discretion to sensitive situations and maintain a high level of confidentiality
- Self-starter with natural curiosity and a motivation to problem-solve and troubleshoot
- Comfortable interacting with and supporting employees at all levels of the organization
- Tech-savvy and quick to learn new tools and systems
- Willing to work in person from our Midtown Manhattan office 5 days a week

## Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

## Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

- Equity in the company
- Medical, Dental and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- 401k benefits
- Fitness & home services stipend to cover part of your expenses so you can focus on what matters
- A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
- Unlimited vacation and paid holidays
- We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range: The salary range for this role is $85,000 - $115,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.

Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance.

If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at interview.accommodations@meetelise.com.

## About EliseAI

## Company Overview
- **One-liner**: EliseAI provides an agentic AI platform that automates communication and operational workflows for the housing and healthcare industries.
- **Entity Type**: Private (Series E)
- **Headquarters**: New York, United States
- **Founded**: 2017
- **Founders**: Minna Song (CEO & Co-Founder), Tony Stoyanov (CTO & Co-Founder)

## Core Business
- **Primary industry/industries**: AI-powered automation for property management and healthcare operations.
- **Target customers**: B2B; property management firms (multifamily and single-family), healthcare providers (hospitals, clinics, health systems).
- **Mission or purpose statement**: "To improve life’s most critical areas through AI automation. By rethinking how these systems operate with agentic AI, we give people back what matters most—time, money, and access to essential services they can truly afford." [eliseai.com](https://eliseai.com/careers)

## Products & Services
- **EliseAI Platform**: A unified, agentic AI platform that automates communication and operational workflows across multiple channels (Chat, Voice, Email, Text) for housing and healthcare providers. It handles over 1.5 million customer interactions per year and automates 90% of prospect workflows. [eliseai.com](https://eliseai.com/)
- **VoiceAI**: A voice solution that handles inbound and outbound calls 24/7 with zero hold time, supporting seven languages. [eliseai.com](https://eliseai.com/)
- **Chat**: Real-time website engagement for customer interactions. [eliseai.com](https://eliseai.com/)
- **Email & Text**: Automated management of inboxes and SMS communication for timely follow-ups and connections. [eliseai.com](https://eliseai.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of **$391.9M** across 5 rounds. Annual revenue is estimated at **$125.5M**. [linkedin.com](https://www.linkedin.com/company/eliseai)
- **Notable Investors/Partners**: Andreessen Horowitz (led the $250M Series E in September 2025), Point72 Ventures (led Series C), Navitas Capital (led Series A & B), Golden Seeds (led Seed). [linkedin.com](https://www.linkedin.com/company/eliseai)
- **Growth Signals**: The company has grown headcount by **109.3% year-over-year** to 468 employees. It has raised a total of **$391.9M** in funding, including a massive $250M Series E in 2025. The platform handles over 1.5 million customer interactions per year and has contributed to $14 million in payroll savings for clients. [eliseai.com](https://eliseai.com/), [linkedin.com](https://www.linkedin.com/company/eliseai)

## Competitive Advantages
- **Unified Platform**: Consolidates all AI capabilities (chat, voice, email, text) for housing and healthcare onto a single platform, eliminating the need for multiple point solutions. [eliseai.com](https://eliseai.com/about-us)
- **Deep Industry Focus**: Specializes exclusively in housing and healthcare, allowing for highly tailored solutions that address specific regulatory and operational complexities of these sectors.
- **Proven Scale & ROI**: Handles over 1.5 million customer interactions per year and has automated 90% of prospect workflows, directly contributing to $14 million in payroll savings for clients. [eliseai.com](https://eliseai.com/)
- **Massive Capital & Backing**: With $391.9M in total funding and a $250M Series E led by Andreessen Horowitz, the company has significant resources to invest in R&D, talent, and market expansion. [linkedin.com](https://www.linkedin.com/company/eliseai)

## Strategic Focus
- **Product Expansion**: Continuing to build out its unified AI platform, with a focus on new features and verticals within housing and healthcare.
- **Scaling the Platform**: Relentless iteration and rapid product launches to address critical inefficiencies in its target industries. [eliseai.com](https://eliseai.com/about-us)
- **Market Penetration**: Deepening its footprint in the housing and healthcare sectors, with a clear focus on becoming the standard for AI-driven operations in these fields.

## Why Work Here
- **Culture**: Described as a high-performance, "rocket ship" environment where "progress comes first, perfection later." The company values transparency, collaboration, and autonomy, with a focus on shipping and learning quickly. [eliseai.com](https://eliseai.com/careers)
- **Impact**: Employees are given ownership of problems and outcomes, with a strong emphasis on individual impact. The work directly addresses critical needs in housing and healthcare. [eliseai.com](https://eliseai.com/careers)
- **Growth & Learning**: The company is described as an "elite training ground" where the work is hard and intense, but highly valuable for career development. [eliseai.com](https://eliseai.com/careers)
- **Work Model**: The company has offices in New York, NY (HQ); San Francisco, CA; Chicago, IL; Boston, MA; and Toronto, Canada. The specific remote/hybrid policy is not explicitly stated on the careers page, but the presence of multiple offices suggests a hybrid or in-office model is likely. [eliseai.com](https://eliseai.com/careers)
- **Engineering Culture**: A team of 40+ engineers who are focused on "relentless iteration" and shipping new products and features rapidly. The company emphasizes a culture of moving at "rocket speed" and building something massive. [eliseai.com](https://eliseai.com/careers)

## Sources
1. [eliseai.com](https://eliseai.com/)
2. [eliseai.com/careers](https://eliseai.com/careers)
3. [eliseai.com/about-us](https://eliseai.com/about-us)
4. [linkedin.com](https://www.linkedin.com/company/eliseai)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/eliseai)

## Other roles at EliseAI

- [People Operations Associate, Immigration and Compliance](https://feeny.ai/job/people-operations-associate-immigration-and-compliance-eliseai-new-york-vcq560an4bhg) — New York, NY
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-eliseai-new-york-gr67v3r7evny) — New York, NY
- [Channel & Alliance Partnerships, Senior Manager | Housing](https://feeny.ai/job/channel-alliance-partnerships-senior-manager-housing-eliseai-new-york-h27p1hp7d8ft) — New York, NY
- [Associate Solutions Engineer | Housing](https://feeny.ai/job/associate-solutions-engineer-housing-eliseai-new-york-0nyx8t6atyab) — New York, NY
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- [Growth Strategy Analyst, Future Platforms | Housing](https://feeny.ai/job/growth-strategy-analyst-future-platforms-housing-eliseai-new-york-2fka758rx2mp) — New York, NY
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