---
title: 'People Operations Coordinator at Flexport'
canonical: 'https://feeny.ai/job/people-operations-coordinator-flexport-dallas-540sapxgnnpe'
type: 'job'
last_seen: '2026-09-09'
---

# People Operations Coordinator at Flexport

- **Company:** Flexport
- **Location:** Dallas, TX
- **Posted:** 2026-05-29
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/7961522

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Empowering our global workforce to power the future of trade.

The opportunity:

Our People Operations team is the backbone of Flexport's employee experience, ensuring every team member feels supported and empowered. As a People Operations Coordinator at our Lewisville Fulfillment Center, you'll be a key point of contact for our on-site workforce, working closely with employees, managers, and the broader People team. You'll directly contribute to a seamless employee journey, from onboarding to daily support, managing critical HR processes like timekeeping and general inquiries. This role offers a unique opportunity to shape the day-to-day experience of our operational teams, solving challenges with empathy and precision in a dynamic, rapidly growing environment.

You will:

- Provide essential Tier 1 support for all people-related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
- Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
- Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
- Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
- Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows.

You should have:

- 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
- The ability to work a Front Half schedule (Sun-Wed 10:30am-8:30pm )
- Proficiency with HRIS systems and timekeeping software.
- Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy.
- Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
- Bilingual: English & Spanish is a plus

You will get:

- A global role in a company that's transforming a trillion-dollar industry.
- Opportunities for career growth and professional development in a fast-paced environment.
- A supportive team culture that values collaboration, innovation, and direct feedback.
- Competitive compensation, comprehensive benefits, and a commitment to work-life balance.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

## Other roles at Flexport

- [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shenzhen-14dfjdstfdd1) — Shenzhen, China
- [Sales Executive](https://feeny.ai/job/sales-executive-flexport-melbourne-zk1612gv70qx) — Melbourne, Australia
- [Account Manager](https://feeny.ai/job/account-manager-flexport-melbourne-qtjcw94sandh) — Melbourne, Australia
- [Global Operations Specialist](https://feeny.ai/job/global-operations-specialist-flexport-los-angeles-california-8nxzgbn2wnbh) — Los Angeles California, United States
- [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shanghai-ft26s28a0xk2) — Shanghai, China
- [Global Operations Associate](https://feeny.ai/job/global-operations-associate-flexport-dallas-texas-5hz24q9ffn0d) — Dallas Texas, United States
- [Area Manager](https://feeny.ai/job/area-manager-flexport-chicago-7a3aye647txj) — Chicago, IL
- [Rotational Development Program](https://feeny.ai/job/rotational-development-program-flexport-chicago-illinois-eexct2q6sv1t) — Chicago Illinois, United States
- [Onsite Customer Service Manager, Fulfillment](https://feeny.ai/job/onsite-customer-service-manager-fulfillment-flexport-dallas-1324ybx6g7x2) — Dallas, TX / San Bernardino, CA
- [Market Performance Associate - Ocean Gateway](https://feeny.ai/job/market-performance-associate-ocean-gateway-flexport-guadalajara-dwmvew96ajkf) — Guadalajara, Mexico