--- title: 'People Operations Coordinator at LemFi' canonical: 'https://feeny.ai/job/people-operations-coordinator-lemfi-london-7geaaqx9pn1g' type: 'job' last_seen: '2026-09-07' --- # People Operations Coordinator at LemFi - **Company:** LemFi - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/lemfi/be72bcb9-a11d-4b55-8e85-9b4bd9f37952 ## Job description LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity. ## ABOUT THE ROLE As People Operations Coordinator, you'll be the backbone of global people operations - the person who keeps core processes running smoothly, is the go-to for employee questions and ensures we stay compliant across every market we operate in. This is a broad, hands-on role in a global, fast-changing business. You'll be building and running processes designed to scale as we grow, not just maintaining what already exists, and you'll need to be comfortable with pace, ambiguity, and having your attention split across a lot of moving parts at once. ## WHAT YOU’LL BUILD AND OWN - Core operations: Own core people operations processes including onboarding, offboarding, contracts, probation management, background checks, right-to-work, and leave and absence management. - HRIS data: Own our HRIS data integrity, maintain accurate records, run audits, build out workflows and automations that reduce manual data entry and admin as we scale. - Benefits administration: Manage enrolment, changes, and employee queries across benefits programmes. - AI integration: Own and maintain content for our AI HR bot so employees get fast, accurate self-serve answers, and act as our champion for identifying new ways AI tools can support the people function. - Employee and first-line manager support: Be the go-to for employee questions, manage our jira ticketing system - Ad-hoc projects: Support on People related projects, there’s a new HRIS implementation coming (amongst many other initiatives)! - People metrics and reporting: Produce reporting that gives the business visibility into what's working and what needs attention. ## YOUR EXPERIENCE - 2+ years in a people operations or HR generalist roles, ideally spanning multiple countries - Comfortable operating in a fast-paced, ever-changing environment, juggling multiple workstreams at once - Experience improving or automating a process, with an eye toward building for scale - Proficiency with modern HRIS platforms and comfort maintaining accurate, structured data ## NICE TO HAVE - Experience in a high-growth, multi-country startup environment - Experience supporting an HRIS implementation or migration WHY JOIN LEMFI? Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this. At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions. You can connect with us on LinkedIn https://www.linkedin.com/company/lemfi/ and Instagram https://www.instagram.com/uselemfi/ and if you haven't already, download the app on the App Store https://apps.apple.com/gb/app/lemfi/id1533066809 or Google Play https://play.google.com/store/apps/details?hl=en&id=com.lemonadeFinance.android. ## About LemFi ## Company Overview - **One-liner**: LemFi is a financial technology company that provides multi-currency wallets and international payment services tailored for immigrants and the Global South. - **Entity Type**: Private (Venture Capital-Backed) - **Headquarters**: Toronto, Canada (also has offices in Oakland, California and London, UK) - **Founded**: 2020 - **Founders**: Not publicly listed on the main company page, but former known as Lemonade Finance. ## Core Business - Primary industry: Financial Services / FinTech (International Payments and Remittances) - Target customers: B2C — primarily immigrants and diaspora communities, with a focus on serving the Global South. They also offer B2B capabilities for international payment needs. - Mission/Purpose: *"To improve the financial life of the next generation of immigrants."* The company focuses on solving the financial hurdles people face when moving to a new country. ## Products & Services - **International Money Transfer**: Send money to 30+ countries with zero transfer fees and competitive exchange rates. - **Multi-Currency Wallet**: Open and manage accounts in multiple currencies, with the ability to convert and hold funds. - **Request Money**: Send payment requests or share a payment link for easy collections. - **eSIM**: "Instant Connection, Anywhere you go" — providing mobile connectivity services for travelers and immigrants. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total funding raised of approximately **$85.6M** (per PitchBook). - **Customers**: Over **1,000,000+ customers** as of their last update. - **Notable Investors/Partners**: Backed by 45 investors including **Armyn Capital, Endeavor Catalyst, Highland Europe, Silverbacks Holdings, and Stonewater Ventures**. They have partnerships with Visa (cross-border payments), ClearBank (agency banking services), and have recently hired former OPay COO, Allen Qu, to lead China expansion. - **Growth Signals**: - Headcount growth: Over 200+ employees (300 per PitchBook, 121 on Built In). - Expanded to serve China and South Asia. - High-growth trajectory with a focus on remittance-heavy corridors (UK, US, Canada). - **Recent Deal**: Merged with Pillar (Financial Software) in June 2025 (per PitchBook). ## Competitive Advantages - **Zero Fees**: Zero transfer fees and competitive exchange rates are a key differentiator in the remittance market. - **Laser Focus on Immigrants**: The company's entire product suite is designed around the immigrant experience (multi-currency wallets, requests, eSIM) rather than being a general money transfer app. - **Speed**: "Usually delivered in minutes" — faster than traditional remittance services. - **Strong Backing**: A large, high-quality investor base (45 investors) and strategic partnerships (Visa, ClearBank) provide a solid moat. - **Experienced Team**: Team members come from top companies including Monzo, Opera, Kraken, Kaufland, Uber, and Andela. ## Strategic Focus - **Global Expansion**: Explicit focus on entering China, South Asia, and other key corridors for immigrants. - **Product Ecosystem**: Moving beyond simple transfers into multi-currency wallets, payment requests, and mobile connectivity (eSIM). - **Scale Infrastructure**: Hiring key leadership (VP of Growth, Head of Finance & Business Intelligence, VP of Cards) to professionalize operations and build for scale. - **Partnerships**: Deepening relationships with Visa and banks to expand reach and capabilities. ## Why Work Here - **Remote/Hybrid/Office**: The company supports a hybrid and remote work model. Offices in Oakland (US), London (UK), and Toronto (Canada). - **Culture & Perks**: Described as a high-growth, mission-driven environment building a product for a tangible impact on immigrants' lives. - **Team Size & Growth**: The company is on a strong growth trajectory (from 121 to 300 employees in a short period), offering significant upside for early employees. - **Engineering & Product Focus**: The team includes roles like VP of Cards and Head of Infrastructure, suggesting a strong technical spine. - **Diverse Locations**: Opportunities to work in Canada, the UK, the US, Nigeria, and the Philippines, reflecting a truly global operation. ## Sources 1. [lemfi.com](https://lemfi.com/) 2. [lemfi.com/en-at/about](https://lemfi.com/en-at/about) 3. [jobs.ashbyhq.com/lemfi](https://jobs.ashbyhq.com/lemfi) 4. [builtin.com/company/lemfi](https://builtin.com/company/lemfi) 5. [pitchbook.com/profiles/company/458201-62](https://pitchbook.com/profiles/company/458201-62) ## Other roles at LemFi - [MLRO, Ireland (PCF-52)](https://feeny.ai/job/mlro-ireland-pcf-52-lemfi-dublin-0c32zy4g4pwk) — Dublin, Ireland - [Head of Operations - Ireland (COO - PCF-42)](https://feeny.ai/job/head-of-operations-ireland-coo-pcf-42-lemfi-dublin-t1gqmnbwxsmx) — Dublin, Ireland - [Growth Manager - US to Ghana](https://feeny.ai/job/growth-manager-us-to-ghana-lemfi-united-states-nv5xmt3n4xrt) — United States - [Head of Credit Finance](https://feeny.ai/job/head-of-credit-finance-lemfi-london-yvzcpdrhmram) — London, United Kingdom - [Senior Accountant - LemFi Europe](https://feeny.ai/job/senior-accountant-lemfi-europe-lemfi-dublin-77k2tg0hw6hk) — Dublin, Ireland - [Staff Data Scientist](https://feeny.ai/job/staff-data-scientist-lemfi-london-rgb8ya5e3xn9) — London, United Kingdom - [Senior Manager, Collections](https://feeny.ai/job/senior-manager-collections-lemfi-london-5smcggracvg0) — London, United Kingdom - [Security Engineer](https://feeny.ai/job/security-engineer-lemfi-london-mjp9jze6zdfr) — London, United Kingdom - [Reconciliation Specialist](https://feeny.ai/job/reconciliation-specialist-lemfi-united-kingdom-y03fz7z174j7) — United Kingdom - [Senior Reconciliation Specialist](https://feeny.ai/job/senior-reconciliation-specialist-lemfi-united-kingdom-mx9qxjakhwd9) — United Kingdom