---
title: 'People Operations Coordinator at Nooks'
canonical: 'https://feeny.ai/job/people-operations-coordinator-nooks-colorado-springs-colorado-united-states-q5s04zqv2bwp'
type: 'job'
last_seen: '2026-10-13'
---

# People Operations Coordinator at Nooks

- **Company:** Nooks
- **Location:** Colorado Springs Colorado United States Arlington Virginia, United States
- **Compensation:** $105k–$116k
- **Posted:** 2026-10-04
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/nooks/jobs/4432965009

## Job description

## ABOUT NOOKS

Nooks is pioneering Classified-Infrastructure-as-a-Service (CIaaS) — designing, building, and operating Sensitive Compartmented Information Facilities (SCIFs) and other secured, classified environments for the defense and national security community. We work with the agencies, contractors, and mission-driven organizations that keep the nation safe, delivering the physical infrastructure that makes classified work possible. We’re growing fast, operating across multiple markets, and building a company that takes both the mission and the business seriously.

## About the Role

You’ll own the operational core of the Nooks People function: payroll and payroll tax compliance, benefits, leave administration, policy compliance, and the records behind all of it. You’ll report to the Senior People Partner and run the systems this work depends on, including payroll and benefits in Rippling, retirement in Guideline, and support equity management in Carta. As Nooks adds locations, you’ll keep multi-state employment tax and employment law obligations current. This is a full-time, individual contributor role.

At Nooks, we move fast. While you’ll have clear ownership over your core responsibilities, startup life means priorities can shift. We’re looking for a proactive problem-solver who is comfortable with ambiguity and ready to lean in wherever the team needs them most to drive us forward.

## Key Responsibilities

Payroll & Tax Compliance

- Own end-to-end payroll processing in Rippling for all Nooks employees, ensuring accuracy across wages, deductions, and adjustments every cycle.
- Manage federal, state, and local payroll tax filings and remittances, keeping registrations current as Nooks adds locations.
- Respond to tax notices and agency correspondence, and update withholding configurations as payroll tax law changes.
- Reconcile payroll against the general ledger with Finance, resolving discrepancies before close and preparing documentation for audits.

## Benefits, Leave & Retirement Administration

- Administer benefits enrollments, changes, and terminations in Rippling, keeping carrier feeds and eligibility data accurate.
- Execute annual open enrollment under the Senior People Partner’s direction, from system configuration through election accuracy.
- Administer leave cases end to end, tracking eligibility, pay coordination, and return-to-work under the Senior People Partner’s direction.
- Reconcile broker and carrier invoices against enrollment records, resolving billing discrepancies before payment.
- Own 401(k) contribution reporting in Guideline and equity records in Carta, keeping both reconciled and audit-ready.

Policy & Employment Law Compliance

- Maintain the employee handbook and policy library, keeping both current as Nooks adds jurisdictions and headcount.
- Monitor multi-state employment law changes across wage and hour, leave, and pay transparency, and bring policy updates forward.
- Maintain required employment notices, labor law postings, and Form I-9 (Employment Eligibility Verification) records across every Nooks location.
- Audit adherence to People policy across the company, surfacing gaps and recommending corrective action before they become liabilities.

Employee Relations Support & Records

- Provide administrative support on Employee Relations (ER) matters, including scheduling, documentation, and case tracking, while the Senior People Partner holds decision authority.
- Maintain personnel and ER records to a defensible retention standard, controlling access to confidential and protected material.
- Process employment verifications, unemployment claims, and related agency correspondence.
- Serve as the first point of contact for employee payroll and benefits questions, resolving issues without escalation.

The Skillset

Required

- 4+ years of payroll administration experience, including multi-state payroll tax compliance
- Hands-on benefits and leave administration experience, including open enrollment and broker or carrier coordination
- Working knowledge of federal and multi-state employment law, including wage and hour and leave requirements
- Experience maintaining policy documentation and handling confidential employee relations records
- Hands-on experience with Rippling or a comparable payroll and Human Resource Information System (HRIS) platform
- Experience managing 401(k) contribution reporting and reconciliation, ideally with Guideline or comparable
- Strong Excel and data-reconciliation skills, with sound judgment operating in a lean team

## Preferred

- Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), or Professional in Human Resources (PHR), a plus
- Familiarity with equity administration platforms such as Carta, a plus
- Experience scaling payroll and people operations through a headcount growth phase, a plus

Eligibility & Clearance

You must be authorized to work in the United States. No security clearance is required for this role. Salary Range for all departments

Salary Range $104,500—$115,500 USD

## About Nooks

## Company Overview
- **One-liner**: Nooks is an AI sales platform that provides a parallel dialer, AI sequencing, and research agents to automate and accelerate outbound prospecting and sales development.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2020
- **Founders**: Dan (CEO/Co-Founder), Hannah (CPO/Co-Founder), Nikhil (CTO/Co-Founder), Rohan (CRO/Co-Founder)

## Core Business
- Primary industry: Sales Technology & AI (Sales Engagement/GTM)
- Target customers: B2B sales teams (SDR/BDR teams) at companies of all sizes, from startups to enterprises.
- Mission or purpose statement: To democratize growth and turn every company into a 10x sales engine. The company is building an applied AI lab focused on creating "augmented workers" for go-to-market teams.

## Products & Services
- **AI Parallel Dialer**: An AI-powered parallel dialing tool that automatically detects live answers, skips phone trees and bad numbers, allowing reps to focus on conversations and triple their connects per day.
- **AI Sequences**: Multi-channel (calls, emails, social) sequences that automatically update based on account data, activity, and intent signals to make outreach increasingly targeted.
- **Research Intelligence Agents**: AI agents that analyze data from CRM, call transcripts, social media, and the web to provide reps with deep insights on accounts and prospects.
- **List Building**: A tool to build targeted prospect lists using firmographics, first-party data, and live buying signals.
- **Coaching**: An AI that analyzes sales conversations to score performance, flag coaching moments, and automate feedback loops.
- **Virtual Sales Floor**: A collaborative online workspace where sales teams can work together, listen to calls, and provide real-time feedback to improve onboarding and camaraderie.

## Market Standing
- **Valuation/Market Cap**: Not disclosed.
- **Key Metric**: Total Funding of $70M (Series B). Reports over 1,000 customers globally and 4X year-over-year growth. [cbinsights.com](https://www.cbinsights.com/company/nooks)
- **Notable Investors/Partners**: Backed by prominent investors including Airtable Ventures and Tola Capital. The founding team has backgrounds at Scale AI, Stanford AI Lab, Cerebras, and Tesla Autopilot. [nooks.ai](https://www.nooks.ai/careers)
- **Growth Signals**: Grew from 3 founders to a 200+ person team in five years. Named one of America's best startup workplaces. [builtin.com](https://builtin.com/company/nooks)

## Competitive Advantages
- **Agent-First Platform**: Nooks is differentiated by its focus on custom-trained AI agents that work alongside human reps, learning from every interaction to become more autonomous over time.
- **Human-in-the-Loop Learning**: The platform's agents use structured reasoning and continuous feedback loops, getting smarter with every prospect and rep interaction.
- **Deep GTM Intelligence**: Nooks builds intelligence from the specific context of a company's CRM, calls, and web data, optimizing for their unique go-to-market motion rather than providing generic sales tools.
- **Focus on Dialing & Coaching**: Combines a high-volume parallel dialer with a virtual "sales floor" for real-time collaboration, which helps with team culture, onboarding, and performance management.

## Strategic Focus
- Nooks is focused on operationalizing AI agents for B2B sales, moving beyond simple automation to create agents that can reason, learn, and execute complex tasks like research, personalization, and multi-channel sequences.
- The company's long-term goal is to "redefine the equation between human intuition and machine intelligence" in the sales process, making every rep as effective as the best rep on the team.
- They are aggressively hiring engineers (including Senior Software Engineers, Core Infrastructure) and go-to-market roles (AI Deployment Strategist, Director of Enterprise Sales) to scale their platform and customer base. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/nooks)

## Why Work Here
- **Mission & Culture**: Nooks describes itself as an "applied AI lab" with a culture of extreme ownership, speed, and customer love. They emphasize shipping quickly and being ruthless with prioritization ("do more with less"). [nooks.ai](https://www.nooks.ai/careers)
- **Work Policy**: Hybrid model based in San Francisco. The office is the main workspace, and they offer catered lunch and dinner, plus a work-from-home stipend for home office equipment. [builtin.com](https://builtin.com/company/nooks)
- **Notable Perks**: Unlimited Paid Time Off, comprehensive health insurance (medical, dental, vision), equity incentive plan, 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave, and commuter benefits. [nooks.ai](https://www.nooks.ai/careers)
- **Engineering Culture**: The team includes engineers with backgrounds from Stanford AI Lab, Scale AI, Cerebras, and Tesla Autopilot, indicating a high-caliber, research-driven engineering environment focused on solving hard problems in AI.

## Sources
1. [nooks.ai](https://www.nooks.ai/)
2. [nooks.ai/careers](https://www.nooks.ai/careers)
3. [cbinsights.com](https://www.cbinsights.com/company/nooks)
4. [linkedin.com](https://www.linkedin.com/company/nooksapp)
5. [builtin.com](https://builtin.com/company/nooks)

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