--- title: 'People Operations Lead at 9fin' canonical: 'https://feeny.ai/job/people-operations-lead-9fin-london-ye9xdjndpqgv' type: 'job' last_seen: '2026-10-18' --- # People Operations Lead at 9fin - **Company:** 9fin - **Location:** London, United Kingdom - **Employment:** full-time - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/9fin/feb4f703-fc6d-4c0a-b445-c1beac52b73d ## Job description ## About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. ## The role We're looking for a People Operations Lead to be the operational owner of how People Ops runs in the UK. You'll be the senior specialist responsible for compliance, policy, process design and the strategic projects that keep our operating model working as we scale. This is a senior individual contributor role, not a people manager. You'll report to the People Operations Manager and partner closely with our London Workplace Manager, and with Talent, People Partners, Legal and Finance. You'll have real ownership over how the UK people function runs day to day, and you'll set the standard for operational excellence across the team. ## What you'll own - Operational excellence in the UK: Own the day-to-day running of People Operations for our UK population. Set the bar for accuracy, timeliness and employee experience across the full lifecycle - joiners, leavers, changes, probation, right-to-work, background screening, leave and absence. - Compliance & audit-readiness: Keep 9fin compliant with UK employment law, statutory requirements and internal audit standards. Maintain audit-ready records, run periodic control checks, and flag risks early. Partner with Legal to interpret and apply changes in employment law. - Policy & handbook: Own the UK employee handbook and the policy set behind it. Draft, revise and roll out policies with clarity, consistency and a real point of view - so managers and employees always know what "good" looks like. - Strategic project leadership: Lead one or two of the biggest People Ops projects each cycle end-to-end - scoping, stakeholder alignment, delivery, measurement. Think benefits redesign, payroll consolidation and relocation strategy. - Workflows & automations: Design and build the workflows and automations that reduce manual work across the lifecycle. Identify what should be templated, what should be automated, and what should be redesigned entirely. Ship the improved version. - Complex casework: Working closely with the People Partners, handling the trickiest UK people situations - complex leave, contract variations, sensitive investigations support - with strong judgment on risk, employee experience and commercial context. - People data & insight: Build the reporting and dashboards leadership actually uses. Present operational recommendations backed by data to the People Operations Manager and wider business. - Workplace partnership: Partner closely with the London Workplace Manager on the moments where People Ops and the office intersect - joiner day one experience, offboarding logistics, hybrid working, in-office events, benefits that touch the physical office. - Budget partnership: Support the People Operations Manager on UK sub-team budget - scoping future spend, analysing current spend, articulating ROI, and making recommendations. ## What you'll bring - 5+ years in People Operations / HR Operations in a scaling company, with meaningful ownership of both process design and hands-on delivery. - Deep working knowledge of UK employment law and compliance - you're the person others check with before making a call. - Strong track record of writing and rolling out policies that hold up in practice. - Demonstrated ability to lead People Ops projects end-to-end - scoping, stakeholder alignment, delivery, measurement. - Comfort designing workflows and automations that meaningfully reduce manual work. - Exceptional attention to detail. You catch the thing others miss, and you build systems that catch it next time. - Comfortable being the "go-to" person: briefs seniors, unblocks peers, and represents the People function credibly in cross-functional forums. - Bias to build: you would rather design the process than inherit one. ## Nice to have - Prior experience at a scaling fintech, capital markets business, or high-growth B2B SaaS. - Familiarity with SOC 2 / ISO People-related controls and audit prep. - Experience building automations across the People Tech stack, including the HRIS. What success looks like in your first 12 months - UK operations run predictably and to a high standard, with clean handoffs across Payroll, IT and Workplace. - Compliance is demonstrably audit-ready; the handbook and policy set are current, well-drafted, and used. - At least two major strategic project shipped end-to-end. - Workflows and automations have visibly reduced manual work across the lifecycle. - You have a strong, well-defined partnership with the London Workplace Manager - the London employee experience shows it. - You're the person the business escalates the hard UK people-ops questions to - and the answers hold up. Our benefits We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance - Competitive Salary (our salary bands are benchmarked at the top end of the market) - Equity options - Pension (your minimum contributions are 4% with 9fin matching up to 7%) - Private Medical Insurance - Paid sick leave with Income Protection for long periods of illness - Group Life Assurance - Season Ticket Loan & Cycle to Work schemes Time off - 25 holiday days per year - Local public holidays (with the ability to exchange them for alternative days) - Work abroad for up to 3 months a year - 1 month paid sabbatical after 5 years of service - Enhanced parental leave & flexible working arrangements available Growth & Culture - Professional learning and development budget - Quarterly team socials - Summer and Winter company social events Location 9fin is a hybrid company, and the office is a regular part of how we work. From January 2027, all employees will work from their designated 9fin office on Tuesdays and Wednesdays. Some teams may be asked to be in the office more often, where the nature of their work calls for it. For the rest of the week, you may work from wherever works best for you and your team 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another. ## About 9fin ## Company Overview - **One-liner**: 9fin is the AI-native intelligence platform that provides data, analytics, news, and AI-powered workflows for global debt capital markets. - **Entity Type**: Private (Series C) - **Headquarters**: London, United Kingdom - **Founded**: 2016 - **Founders**: Steven Hunter (CEO) and Hussam El-Sheikh (CTO) ## Core Business - **Primary industry/industries**: Financial Technology (Fintech), Debt Capital Markets, AI/Data Analytics - **Target customers**: B2B, specifically investment banks, asset managers, hedge funds, law firms, private credit funds, and advisory firms. - **Mission or purpose statement**: To become the number one platform for debt markets globally, redefining how debt markets are understood and acted on by credit teams. ## Products & Services - **9fin Platform**: A unified platform combining breaking news from expert reporters, structured data and analytics, and AI-powered workflows. It covers leveraged finance, distressed debt, CLOs, private credit, ABF, and investment grade across North America, Europe, Latin America, and Asia-Pacific. - **9fin AI (AI Chat & Research Grid)**: Launched in June 2026, these tools help credit professionals move from question to conviction faster. AI Chat provides cited answers to complex credit questions in seconds. Research Grid enables users to build structured company comparisons in minutes using pre-defined or custom questions. Every output is grounded in proprietary debt market data and linked to source material. [9fin.com](https://www.9fin.com/) ## Market Standing - **Valuation/Market Cap**: $1.3 billion (as of Series C fundraise in March 2026) [cbinsights.com](https://www.cbinsights.com/company/9fin) - **Key Metric**: Total funding raised to date: $253.95M [cbinsights.com](https://www.cbinsights.com/company/9fin) - **Notable Investors/Partners**: Not all investors are publicly listed, but the company has raised over $250M across Series A, B, and C rounds. - **Growth Signals**: - In June 2026, launched two major AI tools (AI Chat and Research Grid) [prnewswire.co.uk](https://www.prnewswire.co.uk/news-releases/9fin-launches-next-generation-of-ai-tools-for-debt-capital-markets-302794326.html) - Powers credit teams at 300+ leading global institutions [9fin.com](https://www.9fin.com/about) - Employs 350+ people globally [9fin.com](https://www.9fin.com/about) - Scaled globally with offices in London, New York, Hong Kong, and Belfast [9fin.com](https://www.9fin.com/about) ## Competitive Advantages - **AI-native foundation**: Built from the ground up with a decade of proprietary debt market data powering its AI, creating a strong moat. [9fin.com](https://www.9fin.com/about) - **Deep domain expertise**: Co-founders have backgrounds in investment banking (J.P. Morgan) and engineering (Deutsche Bank), and the platform is calibrated by in-house credit, distressed, and legal analysts with decades of experience. [9fin.com](https://www.9fin.com/about) - **Comprehensive data**: Unifies public, private, and distressed credit data in a single connected view, replacing multiple legacy tools. [9fin.com](https://www.9fin.com/) - **Trusted by the market**: Used by 80% of trading desks among top-tier institutions. [9fin.com](https://www.9fin.com/) ## Strategic Focus - **Current priorities and direction for growth**: Scaling globally and deepening the AI platform. The company is building "credit-specific AI agents that proactively monitor, draft and alert," moving from a source of intelligence to the platform where credit professionals get work done. [prnewswire.co.uk](https://www.prnewswire.co.uk/news-releases/9fin-launches-next-generation-of-ai-tools-for-debt-capital-markets-302794326.html) ## Why Work Here - **Culture highlights**: Emphasizes "true flexibility," "a culture of care," and the opportunity to "build at the edge" with the latest AI tools. The company values ambition and offers real opportunities to make an impact. [9fin.com](https://www.9fin.com/careers) - **Remote/hybrid/office policy**: Offers a flexible work model: "Work from home, or from one of our great offices around the world. We encourage time with your team, while giving you the flexibility when you need it." [9fin.com](https://www.9fin.com/careers) - **Notable perks or engineering culture**: - Enhanced parental leave, flexible hours, and sabbaticals. [9fin.com](https://www.9fin.com/careers) - Engineers, product, and AI teams own the full experience, from data architecture to interface, working closely with customers. [9fin.com](https://www.9fin.com/careers) - High growth trajectory with global scaling, providing real career advancement opportunities. [9fin.com](https://www.9fin.com/careers) ## Sources 1. [9fin Careers Page](https://www.9fin.com/careers) 2. [9fin About Page](https://www.9fin.com/about) 3. [9fin Homepage](https://www.9fin.com/) 4. [CB Insights Company Profile](https://www.cbinsights.com/company/9fin) 5. [PRNewswire - 9fin Launches Next Generation AI Tools](https://www.prnewswire.co.uk/news-releases/9fin-launches-next-generation-of-ai-tools-for-debt-capital-markets-302794326.html) 6. [9fin Jobs Portal (Ashby)](https://jobs.ashbyhq.com/9fin) ## Other roles at 9fin - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-9fin-london-jap97jbh8awg) — London, United Kingdom - [People Operations Lead](https://feeny.ai/job/people-operations-lead-9fin-belfast-vmms4gepg326) — Belfast, United Kingdom - [M&A Reporter](https://feeny.ai/job/m-a-reporter-9fin-new-york-yx5rqjhwvjp0) — New York, NY - [Senior Legal Operations Manager](https://feeny.ai/job/senior-legal-operations-manager-9fin-london-vy8ykpeq2vmw) — London, United Kingdom - [Senior Covenant Lawyer - Distressed](https://feeny.ai/job/senior-covenant-lawyer-distressed-9fin-new-york-erhkz0b71r2s) — New York, NY - [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-9fin-london-45nvkmyass68) — London, United Kingdom - [Applied AI Manager](https://feeny.ai/job/applied-ai-manager-9fin-london-8ap6mmncbgt2) — London, United Kingdom - [Senior Data Analyst - Marketing](https://feeny.ai/job/senior-data-analyst-marketing-9fin-london-3be11ve5syt1) — London, United Kingdom - [Distressed Reporter](https://feeny.ai/job/distressed-reporter-9fin-new-york-s24zppnykbwg) — New York, NY - [Private Credit Reporter](https://feeny.ai/job/private-credit-reporter-9fin-new-york-eqt360ge43sp) — New York, NY