--- title: 'People Operations Lead at Atlas' canonical: 'https://feeny.ai/job/people-operations-lead-atlas-new-york-n3y55dsejqkd' type: 'job' last_seen: '2026-11-05' --- # People Operations Lead at Atlas - **Company:** Atlas - **Location:** New York, NY - **Employment:** full-time - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-05 - **Apply:** https://jobs.ashbyhq.com/atlas/5d11d756-96f4-42ab-9d7b-d175b65a5634 ## Job description Location: New York City, San Francisco Type: Full-time, In office ## About the Company Atlas is the concierge charge card for high-net-worth individuals and their companies. We pair 24/7 concierge access with no-preset-limit spending, giving members insider access to dining, luxury travel, and experiences that are otherwise impossible to get. We’ve crossed $1B in annualized transaction volume and are backed by Y Combinator, Elad Gil, O1 Advisors, Eric Schmidt, and other leading fintech and consumer investors. The team is lean, senior, and fast-moving, with experience across Apple, Robinhood, Rimowa, and more. ## About the Role We’re looking for a People Operations Lead to run day-to-day HR and people operations for a team of roughly 80–100 people. This is a hands-on, execution-focused role. Leadership sets people strategy and makes decisions on policy, compensation, and organizational changes; you’ll turn those decisions into smooth, consistent, well-run processes. You’ll be the go-to person for how things work at Atlas, from onboarding and benefits to performance cycles and HR policies. This role is a great fit if you take pride in operational excellence, like being the person who makes things run reliably, and want to do that work at a fast-growing company. It is not a people strategy or HR leadership role. We’re a high-performance, Series C startup. We move quickly, expect a lot from ourselves, and value people who take ownership of their work and get things done well. ## What You'll Do - Run onboarding and offboarding from start to finish. - Administer benefits, PTO, and leave, and coordinate payroll. - Maintain employee records and HR systems. - Serve as the first point of contact for employee questions about benefits, policies, and HR processes. - Keep the employee handbook and company policies up to date as leadership updates them. - Coordinate with our PEO, benefits providers, and outside employment counsel. Performance & Recruiting - Run performance-review cycles and other recurring people processes on schedule. - Support managers in addressing performance issues and giving clear feedback, within the approach set by leadership. - Coordinate recruiting logistics: scheduling interviews, preparing offers, and getting new hires ready for day one. - Streamline the tools, templates, and workflows managers use for hiring, feedback, and reviews. Employee Experience - Make sure employees have a smooth, professional experience from their first day through their departure. - Communicate HR and policy updates to the company clearly and on time. - Coordinate employee feedback surveys and company-wide people initiatives. - Handle sensitive employee matters with discretion and good judgment. Process & Compliance - Spot gaps and inefficiencies in day-to-day processes and fix them. - Keep HR documentation accurate and current. - Make sure people processes are applied consistently and deadlines are met. - Know when an issue needs to go to leadership, our PEO, or outside counsel, and escalate it promptly. ## What We’re Looking For - 5+ years of experience in People Operations, HR Operations, or a similar role. - Experience at a high-growth startup or similarly demanding company. - Experience supporting a company of roughly 50–200 employees. - A track record of running processes independently and making them more efficient. - Strong organizational skills and attention to detail. - Good judgment and discretion with sensitive information. - Clear, direct communication, including the ability to deliver difficult or unpopular news with professionalism. - Comfort carrying out decisions made by leadership and representing them consistently to employees. - The ability to prioritize, solve problems, and follow through without constant direction. - Working knowledge of HR systems, benefits, payroll coordination, and employment documentation. What Success Looks Like - Onboarding, offboarding, payroll, and benefits run smoothly and reliably. - Employees get timely, accurate answers to their questions. - Managers have simple, effective tools for hiring, feedback, and performance reviews. - HR policies are clear, current, and applied consistently. - Leadership trusts you to run day-to-day people operations independently and to implement their decisions quickly and well. ## About Atlas ## Company Overview - **One-liner**: Atlas is an invite-only charge card and lifestyle platform offering premium travel, dining, and event access for high-net-worth individuals. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Not publicly disclosed on major sources (co-founder & CTO is Kenan Pulak; founding member/investor is Arnav Kapur) ## Core Business - **Primary industry**: Financial Services / Fintech / Lifestyle - **Target customers**: High-net-worth individuals and families (B2C, premium/ultra-premium segment) - **Mission or purpose statement**: To provide a spend management and lifestyle platform that offers exclusive access to dining, travel, and events, all managed through a single, intuitive app and card. ## Products & Services - **[Atlas Card]**: An invite-only, metal charge card (Visa Infinite) with no pre-set spending limits. Features include laser-etched personalization, premium purchase protection, and dynamic spending limits. - **[Atlas App]**: A mobile application for managing all card activity, booking travel, accessing concierge, and viewing rewards. - **[Atlas Concierge]**: A text-based concierge service that handles restaurant reservations, event tickets, hotel bookings, and private jet charters. - **[Atlas Travel]**: A booking platform offering 5x points on hotels, private charters, luxury car rentals, and more. - **[Atlas Dining]**: Access to dedicated tables at top restaurants in NYC, LA, SF, Miami, and worldwide. - **[Atlas Experiences]**: Access to sold-out concerts, sporting events (F1, US Open), and exclusive experiences. - **[Atlas Rewards]**: Points program earning 5x on Atlas Travel and 1x on all other purchases, redeemable for hotel stays, airline miles, or statement credits. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Total Funding**: $84.2M (as per CB Insights, including a $40M round announced April 2026) - **Key Metric**: $40M funding round co-led by Elad Gil and Verified Capital (April 2026) - **Notable Investors/Partners**: Elad Gil, Verified Capital, 01 Advisors, Marathon Management Partners. Partnership with Visa (Visa Infinite network). - **Growth Signals**: - Headcount grew 86% year-over-year to 58 employees (LinkedIn). - Website traffic grew 344% year-over-year, with 586,500 monthly visits. - LinkedIn followers grew 234% yearly. - $5,000+ in annual embedded credits and offers for members (starting July 2026). ## Competitive Advantages - **Invite-only model**: Creates exclusivity and a curated member base. - **Integrated concierge + card**: Combines spending, rewards, and lifestyle access in one platform—differentiating from traditional cards or standalone concierge services. - **High-value credits**: $5,000+ in annual travel and lifestyle credits with potential to unlock up to $13,000 through spend milestones. - **Visa Infinite benefits**: Full suite of travel protections, purchase security, and global acceptance. - **Personalized experience**: Custom laser-etched card, dynamic spending limits, and a dedicated concierge. ## Strategic Focus - **Scaling membership**: Currently invite-only with a waitlist, indicating controlled growth to maintain exclusivity and service quality. - **Expanding partnerships**: Growing relationships with top restaurants, hotels, and event providers globally. - **Product development**: Building a powerful, intuitive app to replace traditional booking websites and card apps. - **Talent acquisition**: Hiring across engineering (AI, web), operations, and people functions to support rapid growth. ## Why Work Here - **High-growth environment**: 86% headcount growth in the past year, indicating a fast-paced, scaling startup. - **Office-first culture**: In-office roles in San Francisco and New York, with a focus on collaboration. - **Talent from top companies**: Team includes alumni from Revolut, Balance, Point Card, Instagram, and other fintech/lifestyle brands. - **Engineering focus**: Roles like Founding Applied AI Engineer and Web Engineer suggest a strong emphasis on building proprietary technology. - **Unique product**: Opportunity to work on a premium, high-touch product in the intersection of fintech, travel, and lifestyle. - **Leadership**: Experienced leadership team including VP of Engineering, VP of Operations, and Head of Growth from notable companies. ## Sources 1. [atlascard.com](https://atlascard.com/) 2. [LinkedIn - Atlas](https://www.linkedin.com/company/atlascard) 3. [Built In - Atlas](https://builtin.com/company/atlas-atlascardcom) 4. [CB Insights - Atlas Card](https://www.cbinsights.com/company/point-card) 5. [Atlas Jobs](https://jobs.ashbyhq.com/atlas) ## Other roles at Atlas - [Founding Applied AI Engineer](https://feeny.ai/job/founding-applied-ai-engineer-atlas-san-francisco-jvsemer50tep) — San Francisco, CA - [People Operations Lead](https://feeny.ai/job/people-operations-lead-juicebox-san-francisco-e892sg0dazr5) — San Francisco, CA - [People Operations Lead](https://feeny.ai/job/people-operations-lead-courier-health-new-york-0g24w463h2ye) — New York, NY - [People Operations Lead](https://feeny.ai/job/people-operations-lead-kernel-san-francisco-36zypgj3wh8s) — San Francisco, CA - [People Operations Lead](https://feeny.ai/job/people-operations-lead-valon-tech-new-york-f08ph29eqr86) — New York, NY - [People Operations Lead](https://feeny.ai/job/people-operations-lead-9fin-belfast-vmms4gepg326) — Belfast, United Kingdom - [People Operations Lead](https://feeny.ai/job/people-operations-lead-9fin-london-ye9xdjndpqgv) — London, United Kingdom - [People Operations Lead](https://feeny.ai/job/people-operations-lead-edra-new-york-7jfvfgt4svgr) — New York, NY - [People Operations Lead](https://feeny.ai/job/people-operations-lead-cognition-san-francisco-9pavqqb3fsh2) — San Francisco, CA - [People Operations Lead](https://feeny.ai/job/people-operations-lead-last-energy-austin-6sqhsw7zxade) — Austin, TX