---
title: 'People Operations Lead at Flock'
canonical: 'https://feeny.ai/job/people-operations-lead-flock-london-6sdbgmkykpyk'
type: 'job'
last_seen: '2026-09-04'
---

# People Operations Lead at Flock

- **Company:** Flock
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/flock/3666043c-9903-4c1e-bd89-6e904d7e7f75

## Job description

## ABOUT FLOCK

Road accidents kill and injure people, damage vehicles, and cost businesses fortunes. But traditional insurance does nothing to prevent them - it just pays out claims when they happen. At Flock, we're changing that. Using telematics, AI, and real-time data, we proactively help our fleet customers prevent crashes. We obsessively focus on keeping drivers safe, and we put our money where our mouth is - paying out millions of pounds per year to fleets that get safer over time.

We were acquired by Admiral in May 2026. Now we combine the backing of the UK's leading motor insurer with startup energy and speed. We're growing fast with bigger plans than ever, and we're hugely optimistic that our approach will save many more lives in the decade ahead.

We're on a mission to make the world quantifiably safer. Join us!

## ABOUT THE ROLE

You'll own the people engine room at Flock: the employee lifecycle, payroll input, benefits, the HRIS, the office and our in-person events. Your job is to design how a modern People function should work at a company where repetitive admin is automated out of existence and every process is simple, scalable and AI-native by default. You'll report to our Senior People Partner and work with everyone here, from a new joiner on day one to the CEO, who cares deeply about our culture.

## WHAT YOU'LL BE DOING

People Operations

- Own the full employee lifecycle: contracts, right-to-work, starter and leaver logistics, probations and changes. Shape the first day and first week alongside managers, delivering a strong employee experience across the lifecycle.
- Be the first point of contact for people queries and audits. Own the People inbox and core HR templates, and drive every query to resolution.
- Own the HRIS (HiBob) and people data: records, workflows, surveys and data integrity. Deliver monthly People reporting and metrics that spot and close gaps early.
- Own payroll input end to end: collate, calculate and submit each month, including bonuses and comp changes. Manage the provider and partner with Finance on reporting and year-end.
- Own benefits end to end as the main contact for providers, systems, data and employee advice, keeping policies and materials current.
- Cut manual effort across the lifecycle by building AI-native workflows, so every routine people process is automated by default, then coach the business to use them. Own continuous improvement across People Ops.
- Partner with IT on joiner and leaver access automation, and on cost and data audits.

Office Management & Socials

- Run the office environment and vendor relationships, including routine upkeep like weekly snack orders and post. Cover health and safety as a trained First Aider and Fire Marshal, and provision hardware fast.
- Own the company social calendar and rituals, from bi-weekly Flock o'Clock (working closely with the CEO) to quarterly Town Halls and larger events, keeping them engaging and on budget.

## WHAT YOU'LL NEED

- Hands-on People or HR Operations experience, ideally in a fast-moving scale-up, with real ownership of end-to-end processes. CIPD or equivalent experience required.
- Hands-on payroll input and benefits administration. HiBob experience is a plus.
- Strong HRIS skills across workflows, automations and integrations, plus confident data and spreadsheet ability.
- Real evidence of building with AI: workflows or tools you've shipped and use, not ones you've only read about.
- Exceptional organisation and judgement. You spot what needs doing and get ahead of it, you build the credibility that lets you influence without leaning on authority, and you treat confidential matters with discretion.
- A quick, first-principles learner who is comfortable with pace, ambiguity and autonomy.
- Working knowledge of UK employment law, compliance and people governance.
- Low ego and high standards. You care most that the work is right and well run.

## BENEFITS

- 25 days of holiday (+ Bank Holidays) 🏖
- Share Incentive Plan 📈
- Workplace Pension 💰
- Private Medical Insurance 🏥 (including Dental 🦷 Optical 👓 & Mental Health 💆‍♀️ support options)
- Various Salary Sacrifice Schemes - Holiday Purchase, Tech, Gym, Cycle to Work, Electric Vehicle, Private Medical Insurance for families 💵
- Enhanced Parental Leave and Pay 🐣
- £1000 toward relevant professional qualifications 🎓
- £500 per annum towards learning and development 🌱
- 3 days paid leave for L&D purposes 🌻

Making the world quantifiably safer takes more than good data. It takes a team where different perspectives are heard, and that's a priority here. We insure fleets and drivers from every background, and we know a team built the same way makes sharper decisions and a better product for our customers. So we hire on merit, full stop, and we actively encourage applications from everyone. If you don't tick every box, apply anyway. Just come as your genuine self: the qualities and experiences only you bring are exactly what we want.

## About Flock

## Company Overview
- **One-liner**: Flock is a UK-based fleet insurance company that uses data-driven technology to provide connected commercial motor insurance, rewarding safer driving with lower premiums.
- **Entity Type**: Private (Series B; acquired by Admiral Group Plc)
- **Headquarters**: London, United Kingdom
- **Founded**: 2015
- **Founders**: Ed Leon Klinger (CEO)

## Core Business
- **Primary industry**: Insurtech / Commercial Motor Fleet Insurance
- **Target customers**: B2B — fleet owners and managers of commercial vehicles, including courier, haulage, taxi & PCO, short-term rental, own goods, and trades fleets.
- **Mission or purpose**: "To make the world quantifiably safer."

## Products & Services
- **Fleet Insurance**: A fully digital commercial motor insurance product for a wide range of fleet types (courier, haulage, taxi, rental, own goods, etc.). Policies are backed by top underwriters and distributed through brokers.
- **Digital Policy Management Portal**: A self-serve platform for policy administration, vehicle management (add/remove vehicles in three clicks), claims reporting (via QR code, portal, or 24/7 hotline), and instant access to insurance documents.
- **Safety & Risk Management Tools**: Real-time driver safety leaderboards, trip-by-trip analysis, and quarterly safety review meetings with Flock’s safety team to improve fleet safety scores.
- **Premium Rebates**: Safer fleets can earn up to 10% premium rebates based on driving behaviour and claims performance. Excess reduction incentives for prompt claims reporting.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as a private company acquired by Admiral Group).
- **Key Metrics**: 
  - **Annual Revenue**: ~$4.0M (estimated) [linkedin.com]
  - **Total Funding**: ~$59.7M raised across multiple rounds (Seed, Grant, Series A, Series B) [linkedin.com]
  - **Employees**: ~64 (as of mid-2025), with +8.3% YoY growth [linkedin.com]
- **Notable Investors/Partners**: 
  - Investors: Octopus Ventures (lead, Series B), Social Capital (lead, Series A), Downing Ventures [linkedin.com]
  - Parent Company: Admiral Group Plc (acquired Flock) [linkedin.com]
  - Partners/Brokers: Acorn, Admiral (insurance partnerships) [flockcover.com]
  - Customers: Virtuo, Onto, Jaguar Land Rover’s leasing arm ‘The Out’ [linkedin.com]
- **Growth Signals**: 
  - Expanded from drones into commercial motor fleets in 2020, growing 10x in a single year (2021) [flockcover.com]
  - Launched new insurance partnerships with Acorn and Admiral in 2023/2024 [flockcover.com]
  - Launched Haulage Fleet Insurance backed by Admiral [flockcover.com]
  - Moved into a new London office and continues to hire [flockcover.com]

## Competitive Advantages
- **Data-Driven Safety Model**: Flock uses real-time telematics and risk analytics to price insurance based on actual driving behaviour, not just historical data. This creates a virtuous cycle where safer driving directly reduces costs.
- **Digital-First Experience**: Fully digital policy management, claims reporting, and vehicle administration — saving fleet managers significant time compared to traditional insurers.
- **Incentivised Safety**: The premium rebate model (up to 10%) directly rewards safer fleets, aligning the insurer’s and customer’s incentives.
- **Strong Backing**: Backed by Admiral Group, a major UK insurer, providing financial stability and underwriting capacity.
- **Multi-Award Winning**: CNBC’s Global Top 35 Digital Insurer, Insurance Times’ MGA Challenger of the Year [linkedin.com]

## Strategic Focus
- **Product Expansion**: Continuing to expand into new fleet segments (e.g., haulage, taxi, rental) and deepen existing partnerships.
- **Safety & Risk Management**: Developing more sophisticated safety tools and analytics to further differentiate their product and reduce claims.
- **Growth & Scale**: Leveraging the Admiral partnership to scale distribution and reach more fleet customers across the UK and potentially internationally.
- **Talent Acquisition**: Actively hiring across engineering, product, data, and commercial roles to support growth [jobs.ashbyhq.com].

## Why Work Here
- **Culture & Values**: Flock emphasises a high-performance, meritocratic culture built on principles: Customer First, Work as a Team, Focus and Bias for Action, Think Outside the Box, Take Ownership, and Simplify. They are committed to Diversity, Meritocracy, and Inclusion (DMI) [flockcover.com].
- **Compensation**: Pays at the 75th percentile for every role, using real-time market data to ensure competitive salaries [flockcover.com].
- **Benefits**:
  - Private healthcare
  - 3 paid Learning & Development days per year
  - £1,000 for professional qualifications
  - £500 for other L&D expenses
  - Enhanced maternity and paternity leave
  - Flexible working (in-office, hybrid, remote options; flexible hours)
  - Regular socials, company offsites, team lunches, sports days, run club [flockcover.com]
- **Work Environment**: Small, high-agency team (~64 people) with a flat structure. Employees are expected to take ownership and act like owners of the business. The team is highly talented and hard-working, with a shared mission [flockcover.com].
- **Hiring Process**: Structured process including an intro call with talent team, hiring manager interview, competency/skills-based interview with a practical challenge, and a final interview with the CEO [flockcover.com]. Promotions are strictly meritocratic [flockcover.com].

## Sources
1. [flockcover.com - Careers Page](https://flockcover.com/careers)
2. [flockcover.com - Main Site](https://flockcover.com/)
3. [linkedin.com - Flock Company Profile](https://uk.linkedin.com/company/flockmotor)
4. [builtin.com - Flock Profile](https://builtin.com/company/flock-0)
5. [apply.workable.com - Flock Openings](https://apply.workable.com/flockcover/)
6. [jobs.ashbyhq.com - Flock Careers](https://jobs.ashbyhq.com/flock)

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