---
title: 'People Operations Lead at Octopus Money'
canonical: 'https://feeny.ai/job/people-operations-lead-octopus-money-london-2vx7asjcb2hz'
type: 'job'
last_seen: '2026-10-16'
---

# People Operations Lead at Octopus Money

- **Company:** Octopus Money
- **Location:** London, United Kingdom
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/octopusmoney/jobs/6226498004

## Job description

We’re looking for a People Operations Lead to join our People function, partnering closely with the CEO to deliver People initiatives. You’ll be responsible for both strategic planning and hands-on delivery.

This is an end-to-end People role, working alongside our Talent Lead, who looks after recruitment. We’re looking for a ‘do-er’; someone who is excited by sitting down with leaders across the business, and then getting into the nuts and bolts of putting changes in place.

Day to day, you’ll work across two key pillars:

People Partnering and Engagement

- Being a trusted advisor to managers and leaders: providing hands-on support and coaching through team challenges, change, and key people decisions
- Developing Manager Training and identifying areas where we can improve the quality of employee engagement
- Supporting with sensitive or complex people issues
- Owning and continuously improving our twice-yearly performance development cycle, ensuring it supports growth, feedback, and clarity
- Championing culture, and identifying how we can strengthen our employee value proposition

People Operations

- Day-to-day delivery of people operations across the People lifecycle, including maximising how we use systems (HiBob and Google tools) to streamline workflows, caring about both efficiency and the employee experience
- Taking the lead on people risk, by helping us to spot issues before they become problems

Ideal candidates will have

- Experience with employee relations, comfortable with UK employment law
- Experience working end-to-end across the People lifecycle, with the ability to move comfortably between high-level strategy (e.g. building roadmaps and presenting your focus areas) and practical delivery

## Nice to have

- Experience in a scale-up environment, where things move quickly and we try to remove unnecessary administration and barriers to making decisions

Success looks like this at Octopus Money

- You can handle ambiguity. You’re comfortable using judgement to create structure and applying first principle thinking
- You’re someone who ‘chases the ball’, rather than just hoping others pick it up. We look for determination, resilience and a healthy dose of optimism
- You thrive in a fast paced environment. You’re open to course correct when needed, and challenge yourself and others to

## About Octopus Money

🐙 We’re on a mission to become the most recommended financial services business in the UK 🐙

Money shapes every part of life. Yet most people never get the support they need:

- Half of Brits reach retirement age without enough to live the life they want
- Financial stress is a leading cause of poor mental health
- Only 8% of people have access to 1-to-1 financial advice

There’s no shortage of information. What people actually need is clarity, guidance and a plan that makes sense for them.

That’s where we come in.

Octopus Money brings together financial planning, investment expertise and smart technology so people can understand their options and take action with confidence. We help people build a clear plan for their savings, investments and pensions and make investing simple with managed portfolios built by experts. We also support employers who want their teams to feel more secure and in control.

Some people need regulated advice. Others need coaching. Many need both at different points in life. Our service adapts to what each person needs.

We believe everyone deserves money support that works for real life.

We value people who:

Make every conversation matter You care about how you make people feel. You communicate clearly, listen well and build trust with customers and colleagues. You want every interaction to move things forward.

Move with urgency and focus You like getting stuck in. You care about making progress, not perfection. You stay focused on what matters, learn quickly and find smart ways to keep things moving.

Own it You take responsibility for your work and the outcomes it creates. You’re comfortable solving problems, making decisions and tackling challenges head on. You hold yourself to a high standard and want to make a real impact.

The interview process

Our interview process typically includes:

- An intro call with our talent team
- A competency-based interview with the hiring manager
- A panel interview with a short task presentation
- A conversation focused on how you work and what you value

We’ll keep it simple and respectful of your time, and you’ll meet the people you’ll actually work with. Our average process takes around four weeks but we’ll always work around your availability.

What’s in it for you

Base salary: £80,000 (depending on experience) + benefits We want people to grow here, to feel supported and to feel proud of the impact they make!

You’ll get:

- Hybrid working with 3 days in the office each week (Tuesday - Thursday)
- 18 days a year working from anywhere
- Performance-based bonus
- The opportunity to participate in our Share Incentive Plan (HMRC approved scheme enabling employees to invest tax efficiently)
- Company pension
- Private medical insurance
- Enhanced parental leave and Return to Work coaching (find out more on our website)
- Birthday day off
- A mission driven focus - the chance to help people improve their lives through financial wellbeing, and a supportive team who care about what they do

## About Octopus Group

We're part of Octopus Group, a privately-owned business that's spent 25 years doing things differently. Octopus Group builds businesses designed to outlast it, aiming to leave things a little better for the generations that follow.

That same instinct runs through the whole group:

- Octopus Energy changed how millions of people think about their energy provider, built on fairness, transparency and a genuinely good customer experience
- Octopus Legacy is changing how people plan for the end of life
- amicable is building a better way to go through divorce
- Aurora is rethinking education
- Seccl is building the fintech infrastructure behind modern investing
- Octopus Investments and Octopus Capital back the ideas and businesses of tomorrow

We share that same DNA, doing the same thing in a different corner of people's lives: money.

Octopus Group doesn't just talk about entrepreneurship, the group enables it. Springboard, a program open to anyone however junior or senior, lets people pitch an idea to win funding. A number of businesses have been started this way, founded by former Octopus employees.

Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

We believe in equal financial education for everybody, no matter their background. The same goes for opportunities within our team. We pride ourselves on building an inclusive working environment where diversity is celebrated.

We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require support completing your application please contact people@octopusmoney.com

## About Octopus Money

## Company Overview
- **One-liner**: Octopus Money makes investing and financial advice accessible to more people by combining expert support with smart technology, serving individuals and employers across the UK.
- **Entity Type**: Private (certified B Corp, owned by founders and employees)
- **Headquarters**: Holborn, London, United Kingdom
- **Founded**: 2023
- **Founders**: Not publicly available (part of the Octopus Group, a family- and employee-owned business founded in 2000)

## Core Business
- **Primary industry/industries**: Financial services – wealth planning, investing, and financial advice
- **Target customers**: B2C (individuals with £200k+ or up to £200k to invest) and B2B (employers offering financial wellbeing benefits to over 250,000 employees)
- **Mission or purpose**: “To help 5 million people feel confident about their money” and to make investing and high-quality advice accessible to all at a fair price.

## Products & Services
- **Financial Coaching**: For individuals with up to £200k to invest; includes a 1‑to‑1 coach, a personalised financial forecast, and guidance you can act on. Cost: from £299.
- **Wealth Planning**: For households with £200k+ to invest; includes a qualified financial adviser and planner, tax-efficient strategies, retirement planning, and inheritance tax planning.
- **Financial Adviser Services**: Qualified advisers provide regulated advice and personal recommendations, supported by a dedicated paraplanner and operations team.
- **Workplace Partnerships**: Brings 1‑to‑1 financial guidance to employees of partner companies (260 workplace partnerships as of latest data).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metrics**: £4.3bn assets under management; 35,000 clients served; 260 workplace partnerships; part of Octopus Group which manages £9.6bn in funds under management (March 2025).
- **Notable Investors/Partners**: Octopus Group (parent company); partners with leading UK employers.
- **Growth Signals**: Named “Advice Firm of the Year” at the Money Marketing Awards 2025; certified B Corp; 85% of the UK recognises the Octopus brand; expanding AI‑first tech stack and in‑house platform SECCL.

## Competitive Advantages
- **B Corp certification** – committed to social and environmental impact.
- **Hybrid model** – combines expert human advisers with smart technology (AI‑first tools, in‑house platform).
- **Transparent, low‑cost fees** – no hidden charges, passive investment approach, quarterly rebalancing.
- **Strong brand trust** – part of the Octopus Group, known for Octopus Energy (UK’s most loved energy provider).
- **Employer‑focused distribution** – reaches over 250,000 employees through workplace partnerships.

## Strategic Focus
- Scaling access to financial advice by deepening employer partnerships and expanding the adviser network.
- Investing in AI and technology to improve adviser efficiency and client experience.
- Building a sustainable, ethical business that “outlives” its founders – employee‑owned and values‑driven.

## Why Work Here
- **Culture**: Collaborative, mission‑driven, transparent (publishes pay bands for every level). Values include “iterate”, “work”, and making a lasting impact.
- **Hybrid work**: Option to work from home on Mondays and Fridays; 18‑day “work from anywhere” allowance per year.
- **Benefits**:
  - 6% employer pension contribution (Smart Pension, salary sacrifice)
  - Private health insurance (Aviva)
  - Mental health support via Spill
  - Gym discounts
  - Enhanced parental leave: 6 months fully paid for primary carers, 2 months for secondary carers (after 15 months service)
  - Personal learning & development budget
  - Octopus Group mentoring scheme
  - Team bonus up to 10% (non‑commission roles)
  - Charity match up to £500, volunteer days, Give As You Earn
  - Free hot drinks, fruit, and stocked drinks fridge on Thursdays
- **Engineering culture**: Building an AI‑first tech stack (Golang backend, platform SECCL); roles include Mid Backend Engineer (Golang).

## Sources
1. [octopusmoney.com](https://octopusmoney.com/careers) – Careers page (benefits, hybrid policy, perks)
2. [octopusmoney.com](https://octopusmoney.com/about-us) – About us (history, mission, B Corp, Octopus Group)
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/octopusmoney) – Open roles (Engineering, Wealth Planning, Commercial)
4. [octopusmoney.com](https://octopusmoney.com/adviser-recruitment) – Adviser recruitment (AUM, clients, partnerships, tech stack, pricing)
5. [octopusmoney.com](https://octopusmoney.com/) – Homepage (services, awards, mission)

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