---
title: 'People Operations Manager at Confido'
canonical: 'https://feeny.ai/job/people-operations-manager-confido-new-york-mwxvx4fckc8e'
type: 'job'
last_seen: '2026-09-08'
---

# People Operations Manager at Confido

- **Company:** Confido
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/confido/ba89efef-fbef-4297-9dfb-956de57d4867

## Job description

Confido is the AI infrastructure powering modern CPG — the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning. Finance, accounting, sales, and operations, unified in one system for the first time.

We're growing 5x year over year with a small team in New York City; the people who join now will shape the product, the culture, and the company itself.

If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you.

## ABOUT THE ROLE

We’re looking for a People Operations Manager to own the execution layer of our People function as we scale.

The systems, templates, and processes are already built. Your job is to run them exceptionally well and improve as we scale — making sure every candidate and new hire has a seamless experience from signed offer through onboarding and beyond.

You’ll work closely with the recruiting and leadership teams and report directly to our Talent lead, with significant ownership and autonomy.

## WHAT YOU’LL OWN

- Offer Paperwork: Own offer letters, DocuSign, offer decks, and offer-related coordination
- Onboarding: Run the end-to-end new hire onboarding process through Rippling and Ashby
- New hire coordination: Coordinate calendars, onboarding logistics, and first-day (and month) experiences
- Immigration: Run visa processes and coordination through Concord, working with employees and immigration counsel
- People Operations: Keep employee records, workflows, and People processes running smoothly
- Process improvement: Identify opportunities to automate and improve our existing People Ops infrastructure
- Performance management: Eventually take ownership of performance management processes, including reviews, cycles, and manager enablement

You’ll have the support and oversight of the Talent lead, but we’re looking for someone who can own the details without needing to be managed through every step.

## WHAT WE’RE LOOKING FOR

- 3–6 years of experience in People Operations, HR Operations, Recruiting Operations, or a similar role
- Extremely organized and detail-oriented — you naturally stay ahead of deadlines and moving pieces
- Strong written and verbal communication skills
- Comfortable owning sensitive employee and candidate information with discretion
- Experience with HRIS and recruiting tools; Rippling and Ashby experience is a plus
- Able to operate in a fast-paced startup environment where priorities move quickly
- A strong executor who enjoys building on existing systems rather than starting from scratch
- High judgment, responsiveness, and a strong bias toward getting things done

## WHY THIS ROLE

This is a high-leverage role at a company scaling quickly. You’ll inherit a strong foundation of systems and processes and have the opportunity to become the owner of the employee experience after the recruiting process ends.

As we continue to grow, this role can expand significantly across People Operations, performance management, and broader People infrastructure.

Stack: Rippling, Ashby Onboarding, Concord (Visas), Notion, Slack, Claude

## 🌴 PERKS + BENEFITS

- Equity — own a meaningful piece of the company you’re helping build
- Fully paid health coverage through Aetna — we cover 100% of employee premiums
- Top-tier dental and vision coverage through Guardian
- Carrot Fertility Pro — comprehensive fertility and family-forming support
- 12 weeks of paid parental leave
- Unlimited PTO — plus regular 4-day holiday weekends we actually take
- 401(k) through Vestwell
- Paid relocation support — we’ll help you make the move to NYC
- Fully equipped workspace from day one — laptop, monitor, keyboard, and a $200 stipend to personalize your setup
- Team perks — catered Friday lunches, team dinners, and unlimited coffee + snacks featuring products from the brands we work with

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

## About Confido

## Company Overview
- **One-liner**: Confido provides an AI-powered, unified back-office platform for CPG brands, automating workflows from cash application and deduction management to demand forecasting and production planning.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States
- **Founded**: 2022
- **Founders**: Not publicly listed on the company website or LinkedIn; the founding team includes operators with CPG experience.

## Core Business
- **Primary industry/industries**: Software Development / AI Infrastructure for Consumer Packaged Goods (CPG)
- **Target customers**: B2B; Finance, Accounting, Sales, and Operations teams at CPG brands, from emerging startups to category leaders.
- **Mission or purpose statement**: "Reimagine back-office software for CPG and power modern brands with AI infrastructure that connects finance, accounting, sales, and operations on a single platform." [confidotech.com](https://www.confidotech.com/about)

## Products & Services
- **Confido Platform (AI Infrastructure for CPG)**: An end-to-end, AI-powered platform that serves as the single source of truth for accounting, finance, sales, and operations teams. It connects 50+ critical data sources (retailers, distributors, ERPs, accounting systems) and automates the entire retail accounting workflow.
- **Cash Application**: Automates cash application with AI-driven document aggregation, data extraction, and invoice matching, reducing manual hours and clerical errors. Claims 99% accuracy in data extraction.
- **Deduction & Dispute Management**: Automates deduction management, categorization, and dispute resolution in a single system.
- **Trade Promotion Management (TPM)**: Plan, track, and analyze trade promotions with clear visibility into spend and ROI, integrated with sales forecasting.
- **Demand & Supply Forecasting**: AI baselining to detect lift, measure demand, and plan with confidence, feeding a supply plan that keeps operations, sales, and finance aligned.
- **Real-Time Retail Analytics**: Track sales, stores, and DC inventory with full transparency; customize reports, build charts, and share insights.
- **Data Aggregation & ERP Sync**: Connects directly to 50+ critical data sources, including leading retailers, distributors, ERP platforms, and accounting systems. Syncs records at any level of granularity.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding of $20.0M (Series A led by Footwork, Seed led by Watchfire Ventures)
- **Notable Investors/Partners**: Footwork (Series A lead), Watchfire Ventures (Seed lead), Nikhil Basu Trivedi (Board Member). Trusted by 200+ leading CPG brands including OLIPOP, Simple Mills, Dr. Squatch, and Tropicana. [linkedin.com](https://www.linkedin.com/company/confidotech)
- **Growth Signals**: 5x YoY growth in 2025; 200+ CPG brands managing $20B+ in revenue on the platform; headcount grew 192% YoY to 45 employees; 29 active job postings (monthly job posting growth of +16.0%, yearly growth of +314.3%). [linkedin.com](https://www.linkedin.com/company/confidotech)

## Competitive Advantages
- **First-Mover in AI for CPG Back-Office**: Positioned as the "first automated financial operations for CPG," creating a category-specific AI infrastructure that connects finance, accounting, sales, and operations on a single platform.
- **Purpose-Built for CPG**: Unlike generic ERP or accounting software, Confido is built specifically for the unique workflows of CPG brands (deductions, trade spend, retailer data, demand planning), offering deep integrations with 50+ critical data sources including KeHE, UNFI, and Walmart.
- **High Accuracy & Time Savings**: Claims 99% accuracy in AI-driven data extraction and an average of 85% time savings for accounting, finance, and sales teams, with customers reporting 400+ hours saved per month and 2-3 FTE saved in headcount. [confidotech.com](https://www.confidotech.com/)
- **Rapid Growth & Traction**: 5x YoY growth in 2025, trusted by 200+ brands managing $20B+ in revenue, and a 192% headcount growth rate in the last year. [linkedin.com](https://www.linkedin.com/company/confidotech)

## Strategic Focus
- **Product Expansion & Depth**: Continue building out the end-to-end platform, connecting more data sources, and deepening AI capabilities for forecasting, deduction management, and cash application.
- **Scaling the Team**: With 29 active job postings and a 314% yearly increase in job postings, the company is aggressively scaling its engineering, sales, and GTM teams to support rapid growth.
- **Market Leadership**: Cementing its position as the "AI infrastructure for CPG brands" by expanding its customer base (200+ brands) and deepening integrations with major retailers and ERP systems.

## Why Work Here
- **High-Growth Environment**: The company is experiencing explosive growth (5x YoY, 192% headcount growth), offering significant career acceleration and impact for early employees.
- **Mission-Driven & Impactful Work**: Employees directly build the "single source of truth" for finance, accounting, sales, and operations teams at major CPG brands, solving a real, painful problem in a massive industry.
- **Culture & Values**: Emphasizes "Pioneership" (first automated financial ops for CPG, "first in the role" mindset) and "Gumption" (proactive, results-driven team). [confidotech.com](https://www.confidotech.com/about)
- **Remote/Hybrid/Office Policy**: Offers relocation support for moves to New York City, suggesting a strong NYC office presence. [confidotech.com](https://www.confidotech.com/careers)
- **Notable Perks**: Top-decile salary and equity with compensation transparency; company-covered medical, dental, and vision; flexible time off; 401K plans; team celebrations and outings. [confidotech.com](https://www.confidotech.com/careers)
- **Engineering Culture**: Technical team makes up 18% of the workforce (13 people), with a Head of AI and a CTO. The company is actively hiring for Senior Software Engineer, Software Engineer, and Senior Product Manager roles. [linkedin.com](https://www.linkedin.com/company/confidotech)

## Sources
1. [confidotech.com](https://www.confidotech.com/)
2. [confidotech.com](https://www.confidotech.com/about)
3. [confidotech.com](https://www.confidotech.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/confidotech)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/Confido)

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