--- title: 'People Operations Manager DACH (m/w/d) at GoStudent' canonical: 'https://feeny.ai/job/people-operations-manager-dach-m-w-d-gostudent-vienna-ycd8wx6pth1v' type: 'job' last_seen: '2026-10-29' --- # People Operations Manager DACH (m/w/d) at GoStudent - **Company:** GoStudent - **Location:** Vienna, Austria - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-29 - **Apply:** https://www.gostudent.org/en-gb/job-position/?gh_jid=5009687101 ## Job description Location: Vienna (Hybrid)  |  Reports to: Head of People Operations  |  Scope: Austria & Germany, multiple legal entities ## The role in a snapshot Love making things work better - and making work better for people? Then let’s talk. We are a tech-first scale-up, and our People Operations team runs like one. As People Operations Manager DACH, you will own HR operations for Austria and Germany across multiple legal entities. You are the go-to person for employees and managers and the one who keeps contracts, payroll inputs and policies spot-on. Beyond the day-to-day, we are excited to see you implement your own ideas for automation and improvements, or join existing initiatives we run to streamline our day-to-day and drive operational excellence. You will team up with our Head of People Operations, our People Systems & Payroll Specialist and P&O colleagues across all our markets. Employee relations & compliance - Be the trusted voice on employee relations and labour-law compliance in Austria and Germany across multiple legal entities, pulling in internal and external legal counsel when it counts. - Be the first stop for P&O questions from employees and managers across our Austrian and German entities - with answers people actually understand. - Coach managers on P&O policies and procedures, so doing the right thing becomes the easy thing. - Bring group P&O policies to life locally, create DACH-specific ones where needed, and be our partner to the Works Council. - Be the DACH point of contact for internal and external audit Employee lifecycle, contracts & payroll - Own the full employee lifecycle - onboarding, contract changes, leave and offboarding - and make every step feel smooth. - Own employment contracts, amendments and templates for our DACH entities, in line with the applicable collective agreements (KV). - Own the monthly DACH payroll inputs: prepare and validate the variables (joiners and leavers, contract changes, absences, commissions), and get them into Deel before cut-off. You are also the payroll backup for our People Systems & Payroll Specialist. - Keep time & attendance, leave data and local benefits in great shape. - Keep DACH employee data in Deel accurate and complete - the foundation everything else runs on. Talent, culture & engagement - Advise our Talent Acquisition team on local hiring practice (contract types, KV classification, salary minimums) and steer relocation and work-permit cases with our external partners. - Run exit interviews, find the patterns and turn them into action plans that keep great people with us. - Help shape group P&O initiatives such as performance reviews, people development and compensation reviews. - Be a Culture Ambassador: organize office events and engagement activities together with our Global Facilities Manager. Process excellence & projects - Make things run better: pick up automation and process-excellence projects - from smarter workflows to AI-supported tools - and bring your own ideas. We love new ones. - Lead P&O projects from concept to go-live, bringing stakeholders from across the business along. ## What you will bring - At least 2-3 years of HR operations experience in Austria, including employee relations and working with a Works Council. Experience in Germany is a big plus. - Solid knowledge of Austrian labour law and collective agreements (KV), plus working knowledge of German labour law. - Hands-on preparatory payroll experience in Austria; Personalverrechnung know-how is a plus. - Experience with Deel or a comparable HRIS, and you are at home in Excel / Google Sheets. - Curious about tech: we are a tech-first startup, and you enjoy trying new (AI) tools - and building better ways of working yourself. - A strong communicator in German and English, written and spoken. - A trusted, pragmatic partner to managers: hands-on in day-to-day operations, with sound judgement on when to escalate. - A passion for employee experience - Experience leading HR projects from concept to implementation across different stakeholder groups, such as new tools or policy roll-outs. - Comfortable working with group P&O colleagues to bring policies and programs to life locally. - Committed to a positive and inclusive workplace, championing DEI and engagement. - Data-literate: you use HR metrics like turnover and absence to spot issues early and propose improvements. If that sounds like you, we are looking forward receiving your application incl. your CV. Our Commitment to full Openness: We value your unique skills and your passion. We do not hire based on age, gender, nationality, or political views — what matters to us is your talent and your motivation. Even if you’re a unicorn — just like GoStudent — if you believe you can make a positive impact, we encourage you to apply, even if you don’t meet every single requirement. Diversity makes us more creative, innovative, and stronger. Want to learn more? Visit our careers page and check out [„Wer wir sind“](https://www.gostudent.org/de-de/ueber-uns/). If you’re ready to rethink education with us, grow within an ambitious team, and create real impact, apply now! 🚀 Please upload your CV in PDF format, preferably in English, as DOC files may not be supported. [Disclose Privacy & Compliance Information](https://www.gostudent.org/en/candidate-privacy) ## About GoStudent ## Company Overview - **One-liner**: GoStudent is a leading online tutoring platform that connects students with tutors for personalized 1:1 video-based lessons, aiming to build the #1 global school. - **Entity Type**: Private (Unicorn, Series B+ / Venture-backed) - **Headquarters**: Vienna, Austria - **Founded**: 2016 - **Founders**: Felix Ohswald (CEO), Gregor Müller (COO); also Ferdinand von Hagen listed as a co-founder on Crunchbase ## Core Business - **Primary industry**: EdTech (Education Administration Programs / Online Tutoring) - **Target customers**: B2C (students aged 5–18, plus families), B2B (school partnerships via acquisitions), tutors (independent contractors) - **Mission statement**: To create a lifelong love of learning and unlock every child’s potential by reimagining how to nurture education, using a hybrid online + offline model. ## Products & Services - **GoStudent Platform**: Core SaaS-based 1:1 video tutoring platform for primary, secondary, and college students. Includes virtual classroom with whiteboard, screen sharing, and AI-powered quizzes, tools, and games to improve retention. Membership model with flexible scheduling. - **Seneca Learning**: An AI-driven learning platform acquired in 2022 that offers adaptive learning content for students and teachers. - **Tus Media**: Acquired to expand reach and content capabilities. - **Studienkreis / LernQuadrat**: Offline tutoring centers (acquired) to provide in-person learning, supporting a hybrid online+offline approach. - **GoStudent Tutor Network**: A large pool of carefully selected tutors (only 8% pass rate) offering lessons in 30+ subjects. ## Market Standing - **Valuation/Market Cap**: €3 billion (approx. $3.2B) as of 2022–2023, making it Europe’s highest-valued EdTech company. (Note: valuation may have adjusted with market conditions; not recently confirmed.) - **Key Metric**: Annual Revenue ~$100M (LinkedIn estimate); Total Funding amounts vary: >€590M from investors (company website), $790.4M total funding (LinkedIn including debt), or >€291M (Crunchbase — likely older figure). The most recent round was a $95M venture debt round in August 2023 led by Deutsche Bank. - **Notable Investors/Partners**: Prosus, SoftBank Vision Fund 2, Left Lane Capital, Coatue, DN Capital, DST Global, Speedinvest. - **Growth Signals**: - Operates in 55+ countries with over 5 million families engaged monthly. - Employs ~1,740 people (down 15% YoY, with recent departures in finance and product roles — indicating restructuring). - More than 400,000 tutoring units booked monthly. - Acquisitions of Seneca Learning, Tus Media, and Studienkreis have expanded its product portfolio and offline presence. ## Competitive Advantages - **Hybrid model**: Combines online tutoring with offline centers (Studienkreis) to address different learning preferences and regulatory requirements across countries. - **AI integration**: Proprietary AI tools for personalized learning plans, retention improvement, and summaries for parents. - **Scale and brand**: Europe’s largest tutoring provider by valuation, with a strong tutor network and customer base. - **High tutor selectivity**: Only 8% of applicants pass the 5-step tutor selection process, ensuring quality. ## Strategic Focus - **Hybrid expansion**: Uniting online and offline tutoring to serve a wider range of families and school systems. - **International growth**: Operating in 55 countries with a focus on key markets like Italy, UK, Spain, Germany, Turkey, and France. - **Product innovation**: Enhancing AI capabilities in learning content (Seneca Learning) and tutor matching. - **Profitability push**: Recent workforce reduction (-15% YoY) and departure of senior executives suggest a shift toward sustainable growth after a rapid expansion phase. ## Why Work Here - **Culture**: Flat hierarchy, informal and open communication, emphasis on collaboration and empowering employees to deliver results. Values include being customer-centric, fun-loving, and change-makers. - **Work Policy**: Flexible working hours and remote options (e.g., remote roles from Turkey for German-speaking customer support). Hybrid work likely in some offices. - **Benefits**: Regular team & office events, learning and wellbeing programs, 30 hours of free tutoring for employees’ families. - **Engineering culture**: Working on a global platform with AI, data, and product challenges; opportunity to impact education at scale. - **Employee reviews**: Mixed (2.9/5 on LinkedIn) — work-life balance rated 3.6, compensation 2.5, culture 2.6, career 2.5. Recent headcount reductions may affect sentiment. ## Sources 1. [gostudent.org - Careers](https://www.gostudent.org/en-gb/careers/) 2. [linkedin.com - GoStudent GmbH](https://at.linkedin.com/company/gostudent-gmbh) 3. [crunchbase.com - GoStudent](https://www.crunchbase.com/organization/gostudent) 4. [gostudent.org - Homepage](https://www.gostudent.org/en-gb/) 5. 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