---
title: 'People Operations Manager at FOLX'
canonical: 'https://feeny.ai/job/people-operations-manager-folx-united-states-jtcyzws6mjdq'
type: 'job'
last_seen: '2026-09-09'
---

# People Operations Manager at FOLX

- **Company:** FOLX
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-06-16
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/folxhealth/jobs/5164562007

## Job description

FOLX Health is the leading health and wellness platform for the LGBTQIA+ community, providing end-to-end care across the full spectrum of community needs. We're building joyful, affirming healthcare on people's own terms, and serving as the north star for innovation across the broader ecosystem.

As our People Operations Manager, you'll be a driving force on the People & Culture team—part architect of an exceptional employee experience, part steward of the systems that keep a fast-growing organization running. This role is ideal for someone early or mid-career who's ready to take real ownership: you're a self-starter who gets energized by building and protecting culture, and equally happy rolling up your sleeves for the detail-oriented work that makes HR operations hum. If you light up at both "how do we make onboarding unforgettable?" and "let's make sure every I-9 is airtight," we want to meet you.

Our Culture:

- Reliability — We show up for our members and each other in service of our mission
- Transparency — We build trust by openly sharing our goals and progress
- Access — We invest in our team with the tools and training to reach individual goals
- Agency — We trust our team to get the job done

## What You'll Do

Build and protect culture

- Help design and run the moments that define the employee experience—onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work
- Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs
- Act as a trusted, approachable point of contact for staff—answering questions, troubleshooting, and resolving issues with care, escalating when appropriate

Run operations with precision

- Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry
- Review payroll for hourly employees and manage off-cycle and supplemental payment requests
- Partner with our benefits providers to answer staff questions on healthcare and other benefits
- Safeguard data integrity and accuracy across your projects, managing your time and priorities independently
- Build strong partnerships with key stakeholders—including Finance and Legal—on processes that touch People Operations
- Take on other responsibilities as the team and organization grow

## What You'll Bring

- 3–5 years of experience in a human resources role (internship experience considered)
- A genuine passion for serving the LGBTQ+ community
- A self-starter mindset—you spot what needs doing and take initiative without waiting to be asked
- Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution
- Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills
- Experience supporting an employee population, ideally in a fast-growing environment

Salary range: $75,000–$95,000 We are proud to be an equal opportunity employer, and do not discriminate on the basis of race, color, ethnicity, national origin, religious affiliation, sex, gender identity, sexual orientation, disability, or any other legally protected status. Here, diversity and inclusion means accepting that everyone’s perspective can teach you something. We’re eager to learn.

#LI-Remote

Please note: There has been a recent increase in employment scams. FOLX posts all of our open positions on our careers page at [www.folxhealth.com/careers](http://www.folxhealth.com/careers) and only contacts candidates from official "@folxhealth.com" email addresses.

## About FOLX

## Company Overview
- **One-liner**: FOLX Health is a digital healthcare platform designed by and for the LGBTQIA+ community, providing virtual primary care, gender-affirming care, mental health services, and fertility support.
- **Entity Type**: Private (Venture-backed; Series B)
- **Headquarters**: Boston, Massachusetts, USA (Remote-first company)
- **Founded**: 2020
- **Founders**: A.G. Breitenstein

## Core Business
- **Primary industry**: Digital Healthcare / Telehealth
- **Target customers**: LGBTQIA+ adults (B2C)
- **Mission statement**: To be the leading health and wellness platform for LGBTQIA+ care, providing end-to-end services across the spectrum of community needs, and creating joyful, affirming healthcare on one's own terms.

## Products & Services
- **Primary Care**: Virtual primary care visits with LGBTQIA+-expert clinicians, including same or next-day appointments.
- **Gender-Affirming Care**: Comprehensive support including hormone therapy, medication management, and referrals for gender-affirming surgeries.
- **Mental Health Care**: Individual therapy (with licensed therapists like LCSWs, LMHCs, LPCs) and psychiatric support.
- **Sexual & Reproductive Health**: Services including PrEP, STI testing and treatment, and reproductive health counseling.
- **Fertility & Family Building**: Support for LGBTQIA+ individuals and couples seeking fertility services and family planning.
- **FOLX Community Platform**: A digital space offering events, educational resources, and peer support groups.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $59.4M (as of latest round)
- **Notable Investors/Partners**: 7wire Ventures (lead in Series A and B), with participation from other top healthcare venture capital firms.
- **Growth Signals**: The company launched in December 2020 and has grown to a team of approximately 45 employees (as of latest data). It operates a national telehealth platform serving all 50 US states and accepts major insurance plans, indicating strong market traction.

## Competitive Advantages
- **Deep Community Trust**: 81% of clinicians and the majority of the executive team identify as LGBTQIA+, creating care that is "by and for us."
- **End-to-End Platform**: Unlike general telehealth providers, FOLX offers a fully integrated, specialized experience covering primary care, mental health, gender-affirming care, and fertility—all tailored to the LGBTQIA+ community.
- **Mission-Driven Brand**: FOLX addresses a massive gap in healthcare where LGBTQIA+ people face discrimination and refusal of care, giving it a powerful brand purpose and loyal user base.

## Strategic Focus
- **Scaling Access**: Expanding insurance coverage and accepting more plans to make care affordable and accessible.
- **Deepening Care Continuum**: Growing the range of services offered (e.g., fertility, community platform) to become the single destination for LGBTQIA+ health needs.
- **Building Community**: Investing in the FOLX Community Platform to create ongoing engagement and support beyond clinical visits.

## Why Work Here
- **Mission & Impact**: Employees directly work to solve a critical healthcare inequity—transforming a system that has historically marginalized LGBTQIA+ people.
- **Remote-First Culture**: All roles are remote, with headquarters in Boston but a distributed team across the US.
- **Inclusive Team**: The company emphasizes that its entire executive team and the majority of staff are part of the LGBTQIA+ community, creating a uniquely affirming work environment.
- **Values-Driven**: Core values include Transparency, Agency, Reliability, and Access.
- **Growth Opportunity**: As a venture-backed startup in a high-growth phase, there is significant opportunity for ownership and impact.
- **Benefits**: Healthcare coverage is offered, and the company emphasizes holistic health, joy, and fun in the workplace.

## Sources
1. [FOLX Health Careers Page](https://www.folxhealth.com/careers)
2. [FOLX Health About Page](https://www.folxhealth.com/about)
3. [FOLX Health Main Website](https://www.folxhealth.com/)
4. [Greenhouse Job Board - FOLX Health](http://job-boards.greenhouse.io/folxhealth)
5. [LinkedIn - FOLX Health](https://www.linkedin.com/company/folxhealth)

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