---
title: 'People Operations Manager at Joko'
canonical: 'https://feeny.ai/job/people-operations-manager-joko-paris-jawdnt4dspnp'
type: 'job'
last_seen: '2026-09-19'
---

# People Operations Manager at Joko

- **Company:** Joko
- **Location:** Paris, France
- **Compensation:** €44k–€75k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-19
- **Apply:** https://jobs.ashbyhq.com/joko/347b1779-6fe1-4c4f-8c48-eb2707819d08

## Job description

At Joko, our mission is to we help consumers save time and money when shopping online or in-store.

Founded in Paris, Joko is a tech company and certified B Corp with over 120 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko.

From cashback and automatic coupons to price alerts, we've kept expanding our products to make shopping smarter. Today, Joko is an AI shopping app: with Juno, our shopping assistant, users can find the right product at the best price in only a few seconds, with recommendations that get sharper the more they use it.

Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US.

It’s still day 1, come build the future of shopping with us!

🔎 The People Operations team At Joko, credibility starts with reliability. The People Operations team owns and runs the core people processes — contracts, payroll, benefits, compliance, HR systems and data — across France, Spain, and the US. The team is growing fast — because the whole Joko team is, from 100+ people today to 200+ within 18 months. You will join two experienced People Operations Managers, alongside a second new People Operations Manager, and report to our Head of People Operations. People Operations sits within the broader People function, which also covers Talent Acquisition, People Business Partnering, and Workplace Management.

🎯 What you will do As a People Operations Manager at Joko, you will help deliver a seamless, compliant, and high-quality employee experience as the company doubles in headcount. The scope is broad and shared across the team, but depending on your strengths, you will take the lead on certain areas such as payroll, compliance, HR administration, HR systems, or people-related projects.

- Run our core people processes end-to-end: Payroll, contracts, amendments, benefits, visas, and time off across France, Spain, and the US — accurate, compliant, and on time, every time — in smooth coordination with Finance, and handling sensitive data with integrity and confidentiality.
- Own compliance: Ensure compliance with French labor law and anticipate changes, working hand-in-hand with our Legal team across jurisdictions (FR, ES, US). Keep documentation ready for audits, fundraising, and due diligence, and support disciplinary cases, offboarding, and sensitive processes discreetly.
- Build systems and data: Help make our HRIS and people data a single source of truth: build and run our HR tools, maintain data accuracy, and provide reliable reporting for planning and reviews.
- Automate: Document and automate People Ops processes — AI is used daily across Joko, and People Ops is one of the best places to apply it.
- Deliver a human employee experience: Deliver a seamless onboarding and offboarding experience with your teammates, and make every employee interaction fast, accurate, human, and consistent with our culture.
- Partner across the company: Be a trusted advisor for managers and employees on People Ops matters, and work closely with Finance, Legal, Talent Acquisition, the People Business Partner, and Workplace Management.

👀 Who we're looking for

- Experience: 5+ years in People Operations or HR administration in a fast-growing startup or scale-up environment.
- Expertise: Strong foundation across People Ops topics, with real depth in at least one area (payroll, compliance, HR systems, or HR projects).
- Payroll proficiency: Experienced in end-to-end payroll; quick to master modern HRIS and payroll tools.
- Legal & compliance: Strong knowledge of French labor law; international HR exposure (Spain or US) is a plus.
- Detail-oriented & structured: You thrive on precision, organization, and reliability — in People Ops, the details are the job.
- Analytical skills: You are comfortable with data — headcount, payroll, reporting — and rigorous about its accuracy.
- Entrepreneurial mindset: You thrive in fast-moving, ambiguous environments. You take ownership without being asked, you welcome feedback, and you go the extra mile by default.
- AI fluency: You already use AI tools in your own work and are eager to automate the repetitive parts of People Ops — the People team is expected to lead by example on this front.
- Collaborative mindset: You enjoy working as part of a small team, dividing ownership flexibly based on strengths.
- Languages: Fluent in French, fluent in English (our working language). Spanish is a plus.
- Location: Based in France or Spain.

💎 Our perks (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through:

- Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget.
- Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year.

On top of that, we offer plenty of perks:

- 💸 Top-market compensation
- 📈 Equity for everyone with the chance to own a piece of what you build
- 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills
- 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings
- 💪 Contribution to your ClassPass subscription
- 🍼 8-week leave paid 100% for the second parent
- …and much more, check the full list [here](https://notion.so/joko/20f4ead2bfc54137b9d805bd9abbb758?pvs=4&v=e2baac50c1844149a219895e0d1c2912)!

🤝 Our hiring process

- Intro call: Quick screening with the Hiring Manager or the Talent team.
- Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams).
- Step 2 – Role-specific assessments
- For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design).
- For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool).
- Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder.
- References: Up to 3 calls with former colleagues or managers.

☕ You may also be invited for coffee with team members to get a feel for our culture.

## About Joko

## Company Overview
- **One-liner**: Joko is a tech company that helps consumers shop smarter by unifying the shopping experience, preserving purchasing power, and enabling more responsible spending through a rewards and cashback platform.
- **Entity Type**: Private (startup, stage not disclosed)
- **Headquarters**: Paris, France (with offices in Barcelona, Spain and New York, USA)
- **Founded**: 2018
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Shopping rewards, consumer savings, and card-linked payments
- **Target customers**: B2C (consumers) and B2B (merchants and retailers)
- **Mission or purpose statement**: “Help people preserve their purchasing power, buy more responsibly, and save time – all at once.” The company aims to be the all-in-one app for shopping, from product discovery to rewards and payment.

## Products & Services
- **Joko App / Browser Extension**: A digital platform that offers cashback, price comparison, and universal one-click purchase capabilities across thousands of online merchants.
- **Card-Linked Solution**: A B2B product that allows retailers to offer seamless rewards and loyalty programs directly linked to consumer payment cards.
- **Gift Cards**: A gift card business that helps merchants drive sales and customer engagement.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 4 million consumers and 7,000+ merchants (as of most recent data), with a headcount of approximately 105 employees (scaling to 150+)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Active expansion into the Spanish market (Country Launcher role), aggressive hiring (40+ hires planned), and a strategic focus on AI-driven growth and B2B marketing.

## Competitive Advantages
- **Certified B Corporation**: Commitment to social and environmental impact built into the business model.
- **Technology‑led platform**: Proprietary card‑linking and universal checkout technology that simplifies the shopping experience.
- **International presence**: Offices in Paris, Barcelona, and New York enable talent access and market reach across Europe and the US.
- **Scale and network effects**: A growing base of consumers and merchants creates a virtuous loop for rewards and data.

## Strategic Focus
- **AI‑driven growth**: Investing in artificial intelligence to enhance user acquisition, retention, and monetization.
- **Geographic expansion**: Launching in Spain as the next market, with a dedicated country launcher role.
- **B2B scaling**: Building out B2B marketing and enterprise sales capabilities to sign more retailers for card‑linked and gift card solutions.
- **Talent acquisition**: Scaling headcount from ~105 to 150+ across engineering, product, sales, and operations.

## Why Work Here
- **Culture**: Described as a place for “doers who never stop learning,” with an international team spread across three hubs. Emphasis on getting out of one’s comfort zone to reach outstanding goals.
- **Remote/Hybrid/Office**: Hybrid and in‑office options available depending on role; offices in Paris, Barcelona, and New York.
- **Notable perks**: Certified B Corporation, opportunities to work on AI and growth initiatives, and the chance to impact millions of consumers’ shopping experiences.
- **Engineering culture**: The engineering team values leveraging technology to solve real consumer problems, as highlighted in their dedicated engineering blog.

## Sources
1. [engineering.joko.com](https://engineering.joko.com/about-joko/)
2. [builtin.com](https://builtin.com/company/joko)
3. [welcometothejungle.com](https://www.welcometothejungle.com/en/companies/joko/jobs)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/joko)
5. [builtin.com – Jobs](https://builtin.com/company/joko/jobs)

## Other roles at Joko

- [Operations Manager, Offer Operations](https://feeny.ai/job/operations-manager-offer-operations-joko-paris-ebzqbg746ats) — Paris, France
- [Lead Product Manager - AI Platform](https://feeny.ai/job/lead-product-manager-ai-platform-joko-paris-636ptxh6n14h) — Paris, France
- [Lead Product Manager - Business Lines](https://feeny.ai/job/lead-product-manager-business-lines-joko-paris-xtwf0at2wfwj) — Paris, France
- [Workplace Manager](https://feeny.ai/job/workplace-manager-joko-paris-96akxbeeew6t) — Paris, France
- [CRM & Lifecycle Manager](https://feeny.ai/job/crm-lifecycle-manager-joko-paris-rnnh730fv5bn) — Paris, France
- [Talent Acquisition - Internship](https://feeny.ai/job/talent-acquisition-internship-joko-paris-2qj4b1b0vej8) — Paris, France
- [Product Manager - AI Platform](https://feeny.ai/job/product-manager-ai-platform-joko-paris-vpewa90pve6d) — Paris, France
- [Product Manager - Engine](https://feeny.ai/job/product-manager-engine-joko-paris-8r8wa52kq2q0) — Paris, France
- [Product Manager - Catalog](https://feeny.ai/job/product-manager-catalog-joko-paris-shnsn4exzhkb) — Paris, France
- [Product Manager - Core UX](https://feeny.ai/job/product-manager-core-ux-joko-paris-fbw0r3f1qwhn) — Paris, France