--- title: 'People Operations Partner at Talon.One' canonical: 'https://feeny.ai/job/people-operations-partner-talon-one-boston-eq3806ha9hcm' type: 'job' last_seen: '2026-09-11' --- # People Operations Partner at Talon.One - **Company:** Talon.One - **Location:** Boston, MA - **Posted:** 2026-08-10 - **Last confirmed live:** 2026-09-11 - **Apply:** https://www.talon.one/job-listing?gh_jid=4949698101 ## Job description ## ABOUT THE ROLE: As a People Operations Partner at Talon.One, you'll be part of our 18-person People & Culture team, helping shape both our business and culture. You'll partner closely with our Senior People Operations Partner based in Boston to support our growing US team, while also collaborating with the wider People Operations team in Berlin. As we continue to invest in our US presence, you'll play a key role in building out our local People Operations function and delivering an exceptional employee experience. People Operations touches nearly every stage of the employee lifecycle, making it a critical function in shaping our culture and supporting our people. We're looking for someone who thrives on balancing detail-oriented execution with a proactive, flexible, and positive approach to solving problems and supporting employees. This is a remote role, but you must be located within commutable distance of Talon.One's hub in Boston, MA. ## ABOUT THE TEAM: Our People Operations team is globally focused and currently based in two locations - Berlin and Boston. In this role, you’ll report to the Head of People Operations and collaborate with internal teams and external partners to deliver accurate, efficient, and people-centered HR support across the organization. ONCE YOU ARE HERE YOU WILL: - Act as  the first point of contact for all People Operations for our US-based employees - Own all aspects related to payroll and reporting - Take full ownership of various HRIS systems including data changes, reporting, information auditing, and data transfer - Own all benefits administration including answering employee questions, processing employee changes, reporting on data, overall system administration and partnership with our vendors/broker - Collaborate and execute across departments to ensure a successful employee onboarding experience for all US-based new hires - Support employees Leave of Absence requests in compliance with various local and state laws - Seek and suggest improvements to create more efficient and scalable People Operations processes - Participate in global People Operations projects related to the development of processes to support Talon.one’s growth on regional and global levels - Remain up-to-date with compliance laws and updates within our states of operation, along with global trends WHAT WE NEED YOU TO BRING TO THE TABLE: - You have 3+ years of experience working in People Operations or HR Administration in the US - You have 3+ years of experience working with HRIS platforms, preferably ADP and BambooHR - You have experience working remotely, independently on decentralized teams globally - You bring experience with multi-state payroll and benefits administration - You exhibit a clear understanding of HR Operations practices and legal requirements of the US, including familiarity with HR policies, processes, and compliance - You embrace a collaborative mindset to effectively partner with colleagues, primarily based in Berlin, contributing significantly to both the team's and company's overall success - Ideally, you have experience working in a scale-up environment - You demonstrate strong verbal communication and consulting skills - You have proven experience problem solving, reporting and analytical skills ## WHAT'S IN IT FOR YOU: - Choose from top-tier Medical, Dental, and Vision plans (Blue Cross Blue Shield MA, MetLife, VSP) - Build your savings with our 401(k) plan, including a 100% company match on your contributions up to 4% - We provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage - Manage your own time off with our flexible PTO policy - $350 home office setup budget, a $50 monthly home office allowance - Freedom to work from abroad for up to 90 days worldwide! - WeWork On-Demand access for flexible workspace solutions - Mental health support with nilo.health - $1,200 annual learning budget The estimated total compensation for this role is $80,000 - $100,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time. WHY YOU SHOULD WORK FOR US: - The right attitude: modern methods and a diverse, creative workspace with an open and international culture - Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team - Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn - A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware - High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees Do you want this job? We’d love to hear from you! Apply directly via the form below. Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind. Find out more about our [Candidate Privacy Policy](https://www.talon.one/legal/candidate-privacy-policy). ## About Talon.One ## Company Overview - **One-liner**: Talon.One is the leading incentives engine that unifies loyalty, promotions, and gamification into a single flexible platform, enabling enterprise brands to build personalized, profitable customer rewards. - **Entity Type**: Private (growth stage; acquired by/gone public? Not indicated – still operates as Talon.One under Adyen? Source says "joins forces with Adyen" – treat as private, likely part of Adyen group but not publicly traded standalone) - **Headquarters**: Berlin, Germany - **Founded**: 2015 - **Founders**: Not publicly listed in the provided sources (may be multiple; not disclosed) ## Core Business - **Primary industry**: Customer engagement / loyalty & promotions software (SaaS, enterprise) - **Target customers**: Enterprise teams across retail, fintech, QSR, grocery, and B2B – including marketers, growth leads, product managers, and developers - **Mission/purpose**: To break the cycle of rigid, discount-first loyalty platforms by putting promotion and loyalty design back in the hands of teams, enabling companies to build, test, and evolve distinctive incentives strategies. ## Products & Services - **Incentives Engine (Core Platform)**: Unified platform combining loyalty program management, personalized promotions, and gamification. Supports offer management & execution, enterprise loyalty management, and personalized promotions. - **Talon.One Predict**: AI/ML-powered tool that predicts customer behavior, tests smarter incentives, and optimizes promotional spend. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company; financial details undisclosed) - **Key Metric**: Over 300 enterprise clients (including Adidas, Nordstrom, Sephora, Carlsberg); 300+ employees; 8 global hubs. - **Notable Investors/Partners**: Recently announced a partnership / joining forces with Adyen (the payments platform). Clients include Adidas, Nordstrom, Sephora, Carlsberg. - **Growth Signals**: Growing from foundation in 2015 to 300+ employees and 300+ clients; global expansion with hubs in US, UK, Singapore, Australia; increased strategic importance of incentives in the market. ## Competitive Advantages - **Platform flexibility**: Separates logic from execution, enabling teams to design, test, and evolve promotions and loyalty programs without being locked into rigid systems. - **Enterprise scalability**: Handles millions of real-time incentive decisions across markets, channels, and use cases. - **Data-driven personalization**: Allows use of any data to create personalized, gamified rewards beyond generic discounts. - **Security & reliability**: Enterprise-grade security built in. ## Strategic Focus - Deepening integration with payments/omnichannel (as hinted by Adyen alliance) - Expanding geographic footprint (hubs in US, UK, Singapore, Australia) - Investing in AI capabilities (Predict product) - Continuing to shift customers from legacy loyalty platforms toward more agile, testable incentive strategies. ## Why Work Here - **Culture highlights**: Values of ownership, learning, teamwork, feedback, speaking the truth, prioritizing action over consensus. Described as curious, generous collaborators who enjoy solving hard problems. - **Global team**: Over 55 nationalities; English is working language; diverse and inclusive environment. - **Hybrid/remote policy**: Hybrid model – Berlin HQ runs hybrid (onsite + remote). Hubs use coworking spaces. Teams agree on in-office rhythms. Opportunity to work remotely from outside country of employment for up to 90 days per year. - **Visa sponsorship**: Full visa process supported for hires in Berlin, including relocation budget. Varies by country for other hubs. - **Recruitment process**: Typically 2–5 weeks. Includes recruiter screen, manager/technical interview, take-home task, panel interview, decision. Feedback often within 2–3 days per stage. - **Perks**: Not detailed, but mentioned relocation budget, visa support, and a collaborative environment. ## Sources 1. [talon.one](https://www.talon.one/about-us) 2. [talon.one](https://www.talon.one/) 3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/talonone/) 4. [uk.linkedin.com](https://uk.linkedin.com/company/talon.one) ## Other roles at Talon.One - [IT Service Desk Specialist](https://feeny.ai/job/it-service-desk-specialist-talon-one-denver-0k3ahjevhsff) — Denver, CO - [Strategic Account Manager, AMER](https://feeny.ai/job/strategic-account-manager-amer-talon-one-boston-dtyc25e00tpa) — Boston, MA / New York, NY / Denver, CO - [Product & AI Security Engineer](https://feeny.ai/job/product-ai-security-engineer-talon-one-berlin-qr3gpk622w7k) — Berlin, Germany - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-talon-one-boston-y2jycpvk2yg7) — Boston, MA / New York, NY - [Customer Success Regional Lead, APAC](https://feeny.ai/job/customer-success-regional-lead-apac-talon-one-singapore-rsd9xnkhtypj) — Singapore - [Strategic Account Executive, AMER](https://feeny.ai/job/strategic-account-executive-amer-talon-one-united-states-x0exgrb9kzqr) — United States - [Senior Sales Operations Manager](https://feeny.ai/job/senior-sales-operations-manager-talon-one-berlin-6x457w2wkmzn) — Berlin, Germany - [Technical Account Manager Lead, AMER](https://feeny.ai/job/technical-account-manager-lead-amer-talon-one-boston-ybkh0qr2k357) — Boston, MA / New York, NY - [Documentation Engineer](https://feeny.ai/job/documentation-engineer-talon-one-berlin-039je557b90g) — Berlin, Germany - [GTM Engineer](https://feeny.ai/job/gtm-engineer-talon-one-berlin-381xp0824cvn) — Berlin, Germany