--- title: 'People Operations Partner at Tensec' canonical: 'https://feeny.ai/job/people-operations-partner-tensec-palo-alto-k2h99k1djgsg' type: 'job' last_seen: '2026-09-16' --- # People Operations Partner at Tensec - **Company:** Tensec - **Location:** Palo Alto, CA - **Compensation:** $128k–$135k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-11 - **Last confirmed live:** 2026-09-16 - **Apply:** https://jobs.ashbyhq.com/tensec/17fb709f-9e96-4256-a4b7-3ea232e4d96f ## Job description ## About Tensec Tensec is Vertical AI for cross-border trade. Trade is two flows, money and goods, and the trading companies that move them: freight forwarders, shipping lines, customs brokers, 4PLs — still run both on systems built for large corporations and a lot of manual work. Tensec is the agentic AI layer those companies use to move both flows for their importer and exporter clients: FX and payments today, quoting and booking next, trade finance to follow. Cross-border B2B is a $50 trillion market. We're building the version everyone else can use. We started in the US, Mexico, and Brazil and are expanding globally, onboarding enterprise trading companies whose trade flows run to billions of dollars a year across every major corridor. Founded in 2023 by a team that has built and exited startups and run global teams at Meta, PayPal, Credit Karma, Goldman Sachs, Visa, Mastercard, and American Express. Tensec is backed by world-class investors such as Quiet Capital, Coinbase Ventures, Costanoa Ventures, Renegade Partners, Clocktower, and WillowTree. ## Your mission Tensec is hiring across three countries and adding more. Right now, People Ops runs on tribal knowledge and one-off fixes, you're here to change that. You will build the policies, workflows, and systems that let the employee lifecycle scale without scaling headcount, and you will own the tools that make it real. Outcomes — your first 12–18 months - Onboarding that runs without you in every step. You own employee onboarding end to end across Brazil, Mexico, and the US, new hires show up to a process that's documented, consistent, and doesn't depend on you personally remembering what's next. - Policies people can actually find. Employees self-serve instead of opening a ticket. Every People Ops policy, procedure, and workflow: onboarding, offboarding, leave, benefits administration, documented, versioned, and standardized across all three markets. - Manual work replaced with automation. Aim for fewer manual touches per employee action. - An HRIS that's actually configured, not just adopted. You own configuration end to end: workflows, approval chains, fields, integrations. When something breaks or a market needs a new process, you build it in the system instead of routing around it in a spreadsheet. - A real point of view on HR tech. You evaluate new tools against what the business actually needs: cost, fit, implementation lift, and you make the call to adopt or pass. Tools you champion get implemented; tools that don't earn their keep get killed before they're purchased. Also on your plate - Actively hunting for operational gaps, and fixing them before they cause a problem. - Front-line owner of People Ops tickets and questions from employees and managers across all three markets. - Partnering with Legal and Operations so policies hold up under CLT, Mexican labor law, and US employment law. - Run the annual open enrollment cycle, deadlines communicated, elections processed correctly, escalations handled — with no scramble in the final week. - LOA processes are documented and applied consistently under US, Brazilian (CLT), and Mexican requirements, so a leave request never becomes a compliance question mid-process. - Auditing existing HR workflows for where manual work can become automated, and building the business case to prioritize the fix. - Supporting compensation cycles, performance review cycles, and org-chart changes with clean, accurate HRIS data behind them. - Working directly with recruiting and finance so headcount, comp, and systems data stay reconciled instead of drifting apart. - Ensuring Compliance requirements across our jurisdictions are met, on time. ## What you bring - 4+ years in People Operations or HR Operations, ideally at a tech company that grew fast enough to outgrow its own processes. - Hands-on HRIS administration, you've configured workflows and fields yourself. - A track record of turning a manual, inconsistent process into a documented, standardized one, and getting others to actually follow it. - Experience working across more than one country or legal jurisdiction. - Bilingual in English and Spanish or, English and Portuguese. - Based in Palo Alto, CA, with 3 days per week in our Palo Alto office. ## How you work - Builder. You look at a process and ask whether it should exist at all, or exist differently. - Curious by default. New HR tech, a workflow that seems clunky, a policy nobody can explain, you dig until you understand it, then you fix or replace it. - Standardizes without flattening. You build one consistent way of working across markets. ## Nice to have - Experience at a technology company. - Exposure to Brazilian or Mexican labor law and statutory benefits administration. ## Compensation & benefits The expected salary range for this role is $128,000 to $135,000 per year. Actual compensation will depend on experience, skills, and qualifications. - Equity - Medical, dental and vision - 15 days paid time off - Learning and development budget ## Equal opportunity Tensec is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. Tensec is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people of all backgrounds and identities to apply. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e., she/her, he/him, they/them). We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please let your recruiter know if you require an accommodation during the application or interview process. Even if you don't meet 100% of the qualifications, we encourage you to apply. ## About Tensec ## Company Overview - **One-liner**: Tensec provides an AI-powered, zero-integration platform that consolidates FX, cross-border payments, and transaction banking services for businesses. - **Entity Type**: Private (Seed stage; raised $72M total funding) - **Headquarters**: Palo Alto, California, United States (with offices in New York, Mexico City, and São Paulo) - **Founded**: 2023 - **Founders**: Helcio Nobre (CEO), Sandrine Cousquer-Okasmaa (COO), Yang Wang (VP of Engineering) ## Core Business - **Primary industry**: Financial Services / Cross-Border Payments & FX - **Target customers**: B2B — specifically FX brokers, international trade companies, trade compliance consultants, and global investment firms. - **Mission or purpose**: To empower cross-border businesses of all sizes with financial technology that enables them to participate, grow, and thrive in international trade. ## Products & Services - **Zero-Integration Platform**: A single API and dashboard that unifies FX, cross-border payments, and transaction banking. Enables client onboarding in minutes via AI-driven compliance. - **Multi-Rail Payment Infrastructure**: Real-time payments across 150+ markets, 100+ real-time payment networks (including SPEI, PIX, FedNow, SEPA), and 70+ currencies. - **Embedded FX & Revenue Tools**: Built-in FX hedging and revenue optimization tools to reduce currency risk and maximize margins. - **AI-Powered Compliance & Security**: Automates regulatory verification (FinCEN, global standards), cutting onboarding from weeks to minutes. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding — **$72.0M** (Seed Round: $12M led by Costanoa Ventures in June 2025; Debt Financing: $60M led by Upper90 in November 2025). - **Notable Investors/Partners**: Costanoa Ventures, Upper90. Partners exclusively with licensed financial institutions. - **Growth Signals**: Headcount grew +23.8% YoY (26 employees). Active job postings up +100% quarterly. Founded in 2023 by industry veterans from PayPal, Meta, Goldman Sachs, Visa, Mastercard, Rapyd, and Credit Karma. ## Competitive Advantages - **Zero-Integration Model**: Unlike competitors requiring heavy engineering lift, Tensec’s platform requires no integration, drastically reducing time-to-value for clients. - **AI-First Compliance**: Automates document checks and regulatory verification, turning a weeks-long process into minutes — a strong moat in a heavily regulated industry. - **Founding Team Depth**: Leadership from top-tier fintech and tech companies (PayPal, Visa, Mastercard, Goldman Sachs) provides deep regulatory and product expertise. - **Multi-Rail Aggregation**: Access to 100+ real-time payment networks globally, enabling instant, low-cost cross-border transactions. ## Strategic Focus - **Global Expansion**: Active presence in the U.S., Mexico, and Brazil, with plans to deepen coverage across Latin America and other markets. - **Product Depth**: Continuing to build out embedded FX tools, revenue management dashboards, and AI capabilities for compliance and risk. - **Talent Acquisition**: Actively hiring for engineering and operations roles to scale the platform and enter new geographies. ## Why Work Here - **Culture**: Described internally as “bold, unstoppable energy” with a focus on celebrating unique talents. Values include transparency, trust, and innovation. - **Work Model**: Hybrid (Palo Alto, New York, Mexico City, São Paulo offices). Open roles list “Hybrid” for engineering positions. - **Engineering Culture**: Building a revolutionary fintech platform using cutting-edge AI. The tech team is 27% of the company (7 people), with a strong emphasis on AI agents and infrastructure. - **Growth Opportunity**: Early-stage company (26 people) with $72M in funding — significant ownership and impact for early hires. Headcount growth is accelerating. - **Notable Perks**: Backed by top-tier VCs; opportunity to work with a founding team from iconic fintech companies; modern tech stack and AI-first approach. ## Sources 1. [tensec.io](https://www.tensec.io/) 2. [tensec.io/company](https://www.tensec.io/company/) 3. [linkedin.com](https://www.linkedin.com/company/tensec) 4. [tensec.io/why-tensec](https://www.tensec.io/why-tensec/) 5. 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