---
title: 'People Operations Specialist at Bitvavo'
canonical: 'https://feeny.ai/job/people-operations-specialist-bitvavo-headquarters-68jygpttk7sk'
type: 'job'
last_seen: '2026-10-29'
---

# People Operations Specialist at Bitvavo

- **Company:** Bitvavo
- **Location:** Headquarters
- **Employment:** full-time
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/bitvavo/ecab0e59-ed35-4df0-867b-cbe106c7237e

## Job description

In 2018, Bitvavo launched the first version of its digital assets trading platform, to bridge the gap between traditional currencies and digital assets. By offering transparent fees, a wide range of assets and an easy to use platform, Bitvavo is making the currency of the future accessible for everyone.

In two years' time, Bitvavo has established itself as the market leader in the Netherlands and one of the largest in Europe, with over one million users exchanging tens of billions of digital assets a year.

## About the Role

At Bitvavo, we believe that exceptional employee experiences fuel high performing teams and bold company growth. As a People Operations Specialist, you will be the day to day engine behind the employee lifecycle across our pan European, multi entity setup, supporting everything from onboarding to offboarding, and keeping our core HR processes running accurately and smoothly. You will bring structure and reliability to high volume operational work, while building deep expertise across our European entities. This is a strong next step for someone who has moved past the basics of HR administration and is ready to take real ownership of processes, with support close at hand as you grow. Location This role is based in Amsterdam. Relocation is not available for this position, and we are only considering candidates who are currently residing in the Netherlands.

## What You’ll be Doing

- Act as the first point of contact for employee inquiries, managing and resolving requests through our ticketing system within defined SLAs, and support benefits administration and documentation updates
- Provide day to day support across the employee lifecycle, including onboarding, offboarding, contracts, benefits, visas, leaves and data changes, across our multi entity setup
- Input and validate employee data in Personio, supporting accurate and up to date digital employee files across our entities
- Prepare basic payroll mutations, such as salary changes, allowances, deductions and leave requests, and support the payroll accuracy process
- Coordinate onboarding and offboarding tasks end to end, ensuring a smooth and unified experience for new hires and leavers
- Assist in creating and maintaining People Ops documentation, templates and checklists, and help spot opportunities to streamline manual steps in the processes you run
- Maintain data accuracy and contribute to monthly reporting
- Escalate non standard, high risk or complex issues to the Team Lead with clear context
- Build growing knowledge of People Ops processes, compliance requirements across our entities, and HRIS capabilities
- Collaborate closely with People Business Partners, Talent Acquisition, managers and other business stakeholders to provide high quality operational support

## What We’re Looking For

This role requires at least 3 years of experience in a People Operations or HR Generalist role, including a mandatory minimum of 2 years of experience in the Dutch market with Dutch labour law. We are not able to consider candidates without this experience. You are reliable, detail oriented, and genuinely care about getting things right for the people you support. You are comfortable owning recurring processes end to end, but you also know when something is outside the standard playbook, and loop in your Team Lead with the context they need to make fast decisions.

- Ideally gained in a fast paced, tech or scale-up environment
- Comfortable managing administrative processes across multiple entities
- Strong prioritization and attention to detail, able to handle multiple open threads at once without losing accuracy
- Excellent written and verbal English communication skills

Desirable

- Exposure to HR practices in other European countries
- Experience with HRIS systems, EOR services or ticketing systems

Every contract you process, every question you answer and every onboarding you coordinate shapes how people experience Bitvavo, from their first day to their last. That’s real impact. If you’re someone who takes ownership, delivers and lifts the team around you, come and make it happen with us! At Bitvavo, we believe that diverse perspectives drive innovation, foster creativity, and lead to better outcomes. We are committed to building a team that reflects the diversity of the communities we serve and creating an inclusive environment where everyone can thrive. We welcome applicants of all backgrounds, identities, and experiences. Regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic. Join us and be part of a team that values and celebrates your unique contributions.

Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.

## What We Offer

At Bitvavo, we believe in attracting, motivating and retaining talented people through market-competitive offerings that go beyond compensation alone. To learn more about our total rewards package and the benefits we offer, visit our Life at Bitvavo page.

## About Bitvavo

## Company Overview
- **One-liner**: Bitvavo is a European cryptocurrency exchange platform that makes digital asset trading simple, secure, and transparent for retail and institutional customers.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2018
- **Founders**: Mark Nuvelstijn, Tim Baardse, Jelle de Boer

## Core Business
- **Primary industry**: Cryptocurrency exchange / digital asset trading
- **Target customers**: B2C (retail traders) and B2B (institutional investors); primarily European market
- **Mission or purpose**: To enable customers to outperform the traditional financial system by making crypto accessible to all — simple, secure, and transparent.

## Products & Services
- **Bitvavo Trading Platform**: A web and mobile app offering trading in 400+ cryptocurrencies (BTC, ETH, XRP, SOL, ADA, etc.) with transparent tiered fees (max 0.25%) and direct euro deposits via 8 payment methods.
- **Staking & Earn Program**: Allows users to earn passive returns on crypto holdings while retaining full access to their assets.
- **Bitvavo Account Guarantee**: Reimburses up to €100,000 for losses due to unauthorized account access.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: €100B+ assets managed, 2M+ active users across Europe, 500+ employees
- **Notable Investors/Partners**: Not publicly listed; Bitvavo is independently backed and regulated under MiCA by the Dutch AFM.
- **Growth Signals**: Licensed under the EU Markets in Crypto-Assets Regulation (MiCAR) — the first major crypto exchange to hold a MiCA license; consistently ranked among top European crypto platforms; 4/5 Trustpilot rating from 17,600+ reviews.

## Competitive Advantages
- **Regulatory moat**: Fully authorized as a crypto-asset service provider under MiCA by the Autoriteit Financiële Markten (AFM), giving it a compliance edge in the EU.
- **Transparent low fees**: Maximum 0.25% trading fee with tiered discounts; no hidden costs.
- **Security & trust**: Strict segregation of customer funds, proof of reserves, and a €100,000 account guarantee.
- **Localized experience**: Dutch-founded, Amsterdam-based with a deep understanding of European regulatory and payment ecosystems.

## Strategic Focus
- Becoming the #1 consumer crypto exchange in Europe.
- Scaling responsibly through regulatory compliance, product innovation, and a hybrid work culture.
- Expanding staking and earn products to increase user engagement and retention.
- Building a high-performance engineering and product organization to maintain platform reliability and speed.

## Why Work Here
- **Culture**: Open, performance-driven, and growth-oriented with values like “Do the right thing, always”, “Take full ownership”, and “Win together”.
- **Work model**: Hybrid — balance between in-office collaboration (Amsterdam headquarters) and flexibility.
- **Benefits**: Competitive base salary + discretionary performance bonus + equity opportunities; fresh breakfast/lunch/snacks at the office; generous learning & development budget; flexible wellbeing budget; travel allowance or Swapfiets subscription; robust pension plan; fully covered OpenUp mental health subscription.
- **Relocation**: Full support for international hires — visa for family, flights, paid temporary housing, permanent housing search assistance, and administrative help (BSN, bank account, healthcare).
- **Events**: Regular team gatherings, pizza nights, themed dinners, and annual traditions like Vavoween (Halloween party) and Vavofest (company-wide celebration).

## Sources
1. [bitvavo.com](https://bitvavo.com/en/about) — Company overview, stats, founders, regulation
2. [bitvavo.com](https://bitvavo.com/en) — Product details, fees, security, Trustpilot rating
3. [jobs.bitvavo.com](https://jobs.bitvavo.com/about) — Culture, values, teams, mission
4. [jobs.bitvavo.com](https://jobs.bitvavo.com/life-at-bitvavo) — Benefits, relocation, events

## Other roles at Bitvavo

- [Senior Backend Engineer - Low Latency](https://feeny.ai/job/senior-backend-engineer-low-latency-bitvavo-headquarters-ga80xjn2frw4) — Headquarters
- [Senior Backend Engineer - Securities Trading](https://feeny.ai/job/senior-backend-engineer-securities-trading-bitvavo-headquarters-h53xd901jrab) — Headquarters
- [Lead Product Manager Crypto Custody - Open to remote](https://feeny.ai/job/lead-product-manager-crypto-custody-open-to-remote-bitvavo-headquarters-2asrjr6nmx7j) — Headquarters
- [Financial Crime Officer](https://feeny.ai/job/financial-crime-officer-bitvavo-headquarters-c30rbzerqqbp) — Headquarters
- [Data Protection Officer](https://feeny.ai/job/data-protection-officer-bitvavo-headquarters-qr1sbb7tbm6r) — Headquarters
- [Senior Product Marketing Manager - Customer Growth](https://feeny.ai/job/senior-product-marketing-manager-customer-growth-bitvavo-headquarters-twy320yahjh7) — Headquarters
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- [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-bitvavo-headquarters-xbphn017raf8) — Headquarters
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